5/5
GoogleGreat customer service especially from Millad who helped us get a new property to rent with speed and professionalism.
Trusted Agent profile · Richmond
Dexters Richmond reviews
★★★★★
601 reviews across 1 platform
2-3 Mortlake Terrace, Kew, Richmond, TW9 3DT
Dexters's office in Richmond, at 2-3 Mortlake Terrace, is rated 4.9 out of 5 across 601 reviews on 1 platform, including 601 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Awards
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Richmond office, from every platform, shown as written. First names only.
Google5/5
GoogleManager Gary really helped find me the right property and ensure the whole buying process was smooth and stress free! Highly recommend this agency if you are looking to buy or rent in the area.
Agent replied · 13 June 2024
Dear Fay, We are delighted to read that our Kew Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleExcellent service and exceeds expectations - rare in this industry.
Agent replied · 13 June 2024
Dear Chris,We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe agent is friendly and responsive in handling our inquiries!
Agent replied · 13 June 2024
Dear Vanus, Thank you for your kind words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleIncredible customer experience. Responsive and helpful team. Would highly recommend!
Agent replied · 13 June 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJack and joe were extremely helpful during our search, I would thoroughly recommend Dexters to anyone. They understood and listened carefully to what we required. Couldn’t have asked for a better service. Thanks guys!!
Agent replied · 13 June 2024
Dear Gabriella, We are delighted to read that our Kew Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleThey're really helpful and friendly. After 4 weeks of search, Dexters was the one that put an end to our misery. We're enjoying our flat and hope to work with them again in the future.
Agent replied · 13 June 2024
Dear Can, Thank you for taking the time to leave your five star review. We are very happy to hear that our Kew office found you a property and look forward to working with you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleExcellent level of Service and highly committed professional team
Agent replied · 13 June 2024
Dear Mohammed, Thank you for taking the time to leave a 5 star Google review for the Kew team. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAmazing service from Jack, sebastien and Joe always happy to help and always put their customers first! Would highly recommend them to anyone looking for a stress free service.
Agent replied · 13 June 2024
Dear Faye, Thank you for your review regarding your experience with our Kew Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleHad a great day experience renting with Marcos
Agent replied · 13 June 2024
Dear Freud, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe sales team at Dexters Kew, namely Louis, Luke and Gary are simply incredible. Very knowledgeable, friendly and professional. I will be recommending them to everyone i come into contact with.
Agent replied · 13 June 2024
Dear Bob, We are really pleased to read your positive review regarding the service from our Kew Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI was dealing with Beth, and she was very helpful and flexible in assisting with the move which made things much easier. Many thanks!
Agent replied · 13 June 2024
Dear Simon, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleOne of the best agency and professional staff, specially Beth Parker who almost everyday tried to find me a new flat to rent, highly recommended this gentle lady.
Agent replied · 13 June 2024
Dear Mr Anbari, Thank you for taking the time in providing such lovely comments about Beth in our Kew office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleGreat lettings team at Dexters, Kew Branch. They have been a pleasure to deal with throughout the lettings process. Efficient, friendly and really know there job. Thank you.
Agent replied · 13 June 2024
We are really pleased to read your positive review regarding the service from our Kew Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat helpful and supportive. Love honest and transparent feedback and always very reaponsive. Highly reconnendedPositiveResponsiveness, Quality, Professionalism
Agent replied · 13 June 2024
Dear Lucia, It’s great to hear that you have had a brilliant experience with our Kew office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleDexters in Kew we’re very professional and helpful when I was looking for a place to let!
Agent replied · 13 June 2024
Dear Catalina, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleBeth from the Kew office provided an attentive, professional and responsive service for our recent quick turn around rental move. Thank YouPositiveResponsiveness, Professionalism
Agent replied · 20 June 2024
Dear Geoffrey, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleBeth Parker, our agent was very helpful with finding a "home" for me and my familly! She was very professional and patient.PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Dear Simona, Thank you for taking the time in providing such lovely comments about Beth in our Kew office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleVery professional service. Thank a lot.
Agent replied · 13 June 2024
Dear Jingyu, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThanks for your help Marcos!
Agent replied · 13 June 2024
Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleExcellent service and care. The Property Manager. Ginevra Zabeo has proven to be a true professional, always caring and solving the tenants problemas. Very satisfied with the service!
Agent replied · 13 June 2024
Dear Ricard, Thank you for your review regarding your experience with our Kew Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleAlways efficient and polite
Agent replied · 13 June 2024
Dear Julia, Thank you for your 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleProfessional and considerate agent
Agent replied · 13 June 2024
Dear Michele, Thank you for taking the time to leave a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleLovely team! Really helpful
Agent replied · 13 June 2024
Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dexters Richmond
How many reviews does Dexters Richmond have?
Dexters's Richmond office has 601 reviews across 1 platform: 601 on Google.
What is Dexters Richmond's rating?
Dexters Richmond is rated 4.9 out of 5 across all 601 reviews, and 4.9 out of 5 on Google from 601 reviews.
Has Dexters won any awards?
Yes. In The Trusted Agent 2026 awards: Dexters, Richmond won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Hackney won Gold.
Where is Dexters's Richmond office?
Dexters Richmond, 2-3 Mortlake Terrace, Kew, Richmond, TW9 3DT.
