Trusted Agent profile · Richmond
★★★★★
601 reviews across 1 platform
2-3 Mortlake Terrace, Kew, Richmond, TW9 3DT
Dexters's office in Richmond, at 2-3 Mortlake Terrace, is rated 4.9 out of 5 across 601 reviews on 1 platform, including 601 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Richmond office, from every platform, shown as written. First names only.
5/5
GoogleJoe and Beth did an outstanding job letting our flat...!
Dear Paul, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleI am extremely happy with the service I received from the team highly recommended.
Dear Lyes, Thank you very much for your great review regarding our Kew Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleAmazing service from Joe Hartnett he’s professional, knowledgeable and always happy to help.
Dear Collette, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Joe Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat service from Beth and Tom. Very professional!PositiveProfessionalism
Dear Nadia, Thank you for your great review regarding our Kew office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleGreat team! Although I didnt end up buying through Dexters I couldnt fault them on anything!
Dear Maria, We are delighted to read that our Kew Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleGreat service by all of the Dexters Kew Lettings department
Dear Mia, Thank you for your review regarding your experience with our Kew Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleTop notch service from Joe and the lettings team!!!
Dear Amish, Thank you for your review regarding your experience with our Kew Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGenevra Z has been a great help to us - thanks!
Dear Ej, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kew Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleSeamless end to end process. Would highly recommend.
Dear Harry, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kew Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleVery good service, everyone was very helpful
Thank you for taking the time to write a review about the great service you received from our Kew Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat Service from the letting team and Ginevra my property manager
Dear Nitish, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kew Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleExcellent service from Ginevra!! Quick responses, kind and friendly.
Dear James, We appreciate you taking the time to submit your review regarding the service you received from our Kew Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleJack and Ginny have been really helpful
Dear Atilla, We appreciate you taking the time to submit your review regarding the service you received from our Kew Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
Googlegreat service from Ginny our property manager!
Dear Peymun, I am writing to say thank you for your kind comments about the service you received from our Kew Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Ugur, Thank you for taking the time to rate your service with our Kew office. Kind regards, Asma, Customer Relations Team
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Dear Anna, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleRating only, no written review.
Dear Gaurav, Thank you for leaving a Google review for our Kew office. Kind regards, Asma
5/5
GoogleRating only, no written review.
Dear Monika, Thank you for leaving a 5 star Google review. Kind regards, Asma
5/5
GoogleRating only, no written review.
Dear Sabbir, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Brayden, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Marlene, Thank you for leaving a Google review for our Kew office. Kind regards, Asma, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Michael, Thank you for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better. Kind regards, Asma, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Karen, Thank you for leaving a 5* review. Kind regards, Asma, Customer Relations Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dexters's Richmond office has 601 reviews across 1 platform: 601 on Google.
Dexters Richmond is rated 4.9 out of 5 across all 601 reviews, and 4.9 out of 5 on Google from 601 reviews.
Yes. In The Trusted Agent 2026 awards: Dexters, Richmond won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Hackney won Gold.
Dexters Richmond, 2-3 Mortlake Terrace, Kew, Richmond, TW9 3DT.
