Every review we hold for the Richmond office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe Lettings team I dealt with were fantastic! Nothing was too big a problem and even helped out on areas that they needn't to. They are extremely helpful, professional and approachable and I'll be going to them again for my next rental.
Mark · 15 June 2017
Agent replied · 13 June 2024
Dear Mark, Thank you very much for your lovely review regarding our Kew Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleQuick response and friendly state agents
Nayda · 14 February 2024
Agent replied · 13 June 2024
Dear Nayda, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleTom, Alexandra and Cadi are all kind and professional. I am very happy with the tenants they helped to find in the past few years.PositiveResponsiveness, Professionalism
Tao · 14 June 2022
Agent replied · 13 June 2024
Dear Tao, Thank you for taking the time in providing such lovely comments about Tom, Alexandra and Cadi in our Kew office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
Google"Fantastic service from Jack in the lettings team, unfortunately I didn't find a property with him in the end but he is the best agent I have ever dealt with and a true credit to Dexters"
Katie · 14 June 2020
Agent replied · 13 June 2024
Dear Katie, Having read your review, we would like thank you for your feedback about our Kew Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI am a new buy to let investor and I found Joe to be friendly and welcoming from the outset. Throughout the tenant finding process he was quick and upfront in answering any questions. The team made everything so simple.
Jamie · 15 June 2018
Agent replied · 13 June 2024
Dear Jamie, Thank you very much for your great review regarding our Kew Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleI walk past this place everyday , the girls there are always bubbly and amazing.
Nicholas · 14 June 2023
Agent replied · 13 June 2024
Dear Nicholas, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleExtremely efficient and trusty estate agent!
Lovely to deal with, in every aspect....
Highly recommendable.....
Sima · 14 June 2023
Agent replied · 13 June 2024
Dear Sima, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery helpful people and positive place. Quick replies and lots of options to propose.
VItaly · 14 June 2023
Agent replied · 13 June 2024
Dear Vitaly, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleStay away from them, their agents play nasty games to up the price and get a higher offer from you. Zero integrity
Referring this to the head office.NegativeResponsiveness, Quality, Professionalism
Little · 14 June 2021
Agent replied · 13 June 2024
I am sorry to hear you have not had a great experience with us. We
would really like to understand what went wrong. Please do email me with further
details and we will ensure this is looked into. Please contact me at
customerrelations@dexters.co.uk
Kind regards,
Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleVery pleased with the quality of tenants presented to me, good communication, energetic and enthusiastic, courteous and kind to my cat!PositiveResponsiveness, Quality, Professionalism
Madeline · 14 June 2022
Agent replied · 13 June 2024
Dear Madeline, It’s great to hear that you have had a brilliant experience with our Kew office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWe have found all the staff to be very helpful and friendly . Ginevra has for example provided a very good account of the situation and provided up to date information and feed back when needed.
Alec · 15 June 2019
Agent replied · 13 June 2024
Dear Alec, Having read your review, we would like thank you for your feedback about our Kew Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleAn absolutely amazing company to deal with - Luke and Gary have outdone themselves. I felt looked after and had a lot of faith in their services. I have my dream home thanks to their hard work!
Assistant · 15 June 2018
Agent replied · 13 June 2024
Dear Laura, I am writing to say thank you for your kind comments about the service you received from our Kew Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleIn the midst of coronavirus we were able to find a new home we really like and suits our needs thanks to Dexters Kew and Tom. Many thanks!PositiveProfessionalism
Marina · 14 June 2021
Agent replied · 13 June 2024
Dear Marina, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleFive star review for the Kew team from us. Most importantly Joe Hartnett always did what he said he would do during the rental process. Attention to detail is superb, thank you!
Joe · 14 June 2020
Agent replied · 13 June 2024
Dear Pursue Property, Having read your review, we would like thank you for your feedback about our Kew Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDexters have been managing my rental for a couple of years now and have provided an excellent service. Most recently Ginevra helped to sort out an erroneous account charge from a contractor very efficiently. Thank you.
Ying · 15 June 2018
Agent replied · 13 June 2024
Dear Ying, We are delighted to read that our Kew Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleKew dexters was really helpful in my research and very informative
Bonnie · 14 June 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThanks, Connor, for such a great job renegotiating the tenancy renewal.
Thomas · 14 June 2023
Agent replied · 13 June 2024
Dear Mr Pates, Thank you for your review regarding your experience with our Kew Sales and Lettings teams. I do hope we can assist you in the future and wish you all the best. Kind regards, Anna Devey Customer Relations Administrator
★★★★★ 5/5
GoogleI'm very happy with the service provided by Paris Court. Excellent.
Andre · 14 June 2023
Agent replied · 13 June 2024
Dear Andre, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters has been a pleasure to deal with - highly recommended
Mark · 14 June 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat service as usual, the team (Beth & Alexandra) are efficient, polite, friendly and as always very helpful. Highly recommend Dexters.
Paul · 14 June 2022
Agent replied · 13 June 2024
Dear Paul, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSmooth Sailing and Stress free.
Over impressed with the professionalism from Jack, who not only guided me and met all my requirements, but took great care in doing so!
Thank you so much Dexters.
C · 15 June 2019
Agent replied · 13 June 2024
Dear Celine, Thank you for taking the time to write a review about the great service you received from our Kew Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGood and efficient service from Luke and his colleagues. Most impressive is the continued service after we completed, it's a great help and much appreciated to benefit from their local knowledge and ongoing support.
Alex · 15 June 2019
Agent replied · 13 June 2024
Dear Alex, We greatly appreciate you putting aside the time to submit a review about our Kew Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with the sales team, they were more than happy to answer any questions I had. A very friendly and knowledgeable team, I would definitely recommend them.
Eleanor · 14 June 2020
Agent replied · 13 June 2024
Dear Eleanor, I am writing to say thank you for your kind comments about the service you received from our Kew Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had a very easy and helpful experience with Dexters due to Joe being so professional and responsive, even during lockdown which made things slightly trickier than usual! Would definitely recommend!PositiveProfessionalism
Phoebe · 14 June 2020
Agent replied · 13 June 2024
Dear Phoebe, Thank you for your kind words regarding our Kew office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
