Trusted Agent profile · Richmond
★★★★★
275 reviews across 1 platform
23 The Quadrant, Richmond, TW9 1BP
Chancellors's office in Richmond, at 23 The Quadrant, is rated 4.7 out of 5 across 275 reviews on 1 platform, including 275 Google reviews rated 4.7.
Every review we hold for the Richmond office, from every platform, shown as written. First names only.
5/5
GoogleDaniel is the most professional, skilled,helpful, caring, patient and amazing negotiator I have dealt with in the last 4 years since I started thinking about selling my house. I really appreciate his hard work and persistence. It paid off in the end and he managed to restore our trust in Chancellors.Thank you Daniel Jones
5/5
GoogleBest experience I’ve had with finding a new home. Agent Samuel Hall has been amazing all throughout the process, really helpful, attentive and efficient.
5/5
GoogleVery satisfied with Chancellors service! Special thanks to Miira who helped us with the smoothest renewal process!
5/5
GoogleReview specifically for Samuel Hall - highly communicative and consistently rapid response, hope to work with him again.
Thank you for leaving us this great review Dorian, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleExceptional rental experience with Chancellors. Sam is quick in response, making the whole process super smooth. Looking forward to our new home!
1/5
GoogleI am being scammed by this agency as a tenant in a managed property. they are refusing to conduct repairs and claiming we have caused the damages. which is false based on the works report which they are refusing to share!
Hi Mohamed, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
GoogleChancellors Richmond stepped in and really helped me out, finding me new tenants fast and efficiently. Andrew Jourdain and Miira Hietala communicated regularly with me and as result I have nothing but good to say about their service..
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleMiira Hietala at the Richmond branch has been extremely helpful when renewing my lease. She is super responsive, keeps you updated and very pleasant to deal with. Thank you for all of your help Miira!
Thank you Jennifer for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleThe agent, Samuel Hall MARLA, was extremely welcoming, helpful, and patient. Despite the many hurdles in completing the deal and the requests we made regarding the house details and services, He answers the queries professionally, with great detail, and with a welcoming approach. I would definitely recommend doing business with this company and particularly this agent.PositiveResponsiveness, Professionalism, Value
Thank you Lara for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleTotally i recommend them especially Samuel. he is the best. he did everything for us to rent our first home in London and totally we satisfied with his service. hope to work him again. we will keep in touch Samuel. Thanks for your support and help
5/5
GoogleBrilliant company very efficient and very helpful. Samuel hall was very helpful and always available. I would highly recommend this branch to anyone looking to buy or rent in the area.
Hi Elliot, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleI recently bought a new flat through Daniel Johns who also sold my property as well. The whole process was handled very professionally even when pressure was being applied from my buyers! I would highly recomend Chancellors and especially Daniel again! If I could give a sixth star i would!
5/5
GoogleGreat experience working with Richmond chancellors, Harry Atkins was a pleasure to work with always keeping in contact, thanks to Faye Ridall with keeping in contact with us from start to finishPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have had a great experience liaising with Marcela, she has been professional, kind and keen to help as I’ve been navigating the process of moving properties.
Hi Maria, thank you for giving our Richmond branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
GoogleI've just signed for my third apartment with Sam Hall, and as usual the service was second to none. Would recommend Sam and Chancellors over any of the other estate agents in Richmond for professionalism and personal service.PositiveProfessionalism
5/5
GoogleWell, I worked with Chancellors Richmond whilst seeking for a family house. They really helped me, especially Joseph (Jo) helped me too much. We found a great house with them, I hope you will find a good one too with Chancellors :-)
5/5
GoogleWe got very professional support from both Louise and Miira and we can only recommend Chancellors in Richmond.
Hi Hauri, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleSam Hall Marla helped me find my next rental property and made the process easy and stress free. He kept me in the loop the whole time and walked me through everything step by step. I felt completely confident in the process because of Sam’s guidance.
Thank you Louise for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this fantastic feedback with the relevant teams.
5/5
GoogleHaving used Chancellors for a relocation from France, I found them efficient, informative and very friendly, giving a great welcome back to London. I would recommend the Richmond office to anyone looking to rent, and thank Will Forster, Laura Parsley and Andrew Jourdain for their professional approach.
1/5
GoogleWe had a viewing scheduled for 2 pm and it was cancelled on their side less than 2 hours notice. I don't know what would have happened if I had an emergency in the property and I had to deal with such un profesional staff.NegativeProfessionalism
Thank you for bringing this to our attention Tomas, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
5/5
GoogleWe have bought and sold a property through Chancellors Richmond. They are a highly professional team that have supported us at every stage of the process. Very special thanks to Daniel Johns who is always ready to go extra mile to provide excellent customer service.
5/5
GoogleWe recently signed a lettings contract through Chancellors, the whole process was easy and painless, in particular Sam Hall was great: always very responsive, pro-active, friendly and very professional throughout the whole process.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleSam Hall was super helpful and communicative throughout the process which made the whole process so simple. Would defo go through Chancellors and Sam again!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe have booked a free property valuation with Chancellors. Stuart Bunce visited us on the following day, which was really prompt response. Great communication, we have got all of our questions answered. Great service by Chancellors!PositiveResponsiveness, Value
Thank you Stefan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Richmond office has 275 reviews across 1 platform: 275 on Google.
Chancellors Richmond is rated 4.7 out of 5 across all 275 reviews, and 4.7 out of 5 on Google from 275 reviews.
Chancellors Richmond, 23 The Quadrant, Richmond, TW9 1BP.
