Every review we hold for the Richmond office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBy far the best
Over a period of time trying to sell our flat, we tried many estate agents in the area. When we finally started working with Anthony Roberts, the difference was noticeable - they are professional, friendly, act with integrity and always accessible to share their experience and advice. Toby oversaw our eventual sale and was a great liaison with the involved parties, proactive in keeping me updated and reassured. Overall they would be my top recommendation to anyone in the area looking for an estate agent. Thanks again for all your help!
Julia · 21 March 2025
★★★★★ 5/5
TrustpilotFriendly, helpful and efficient
I have been with Antony Roberts for many years and found my recent experience with a change over of tenants really smooth and trouble free. Francesca was lovely and always ready to go the extra mile, everyone who I had contact with was friendly and helpful and Emma has always been a great property manager while the property is occupied.
Anna · 4 December 2023
★★★★★ 5/5
Trustpilotexceptionally professional experience
We had a very positive experience with Giselle at Anthony Roberts - she was exceptionally professional, proactive, and helpful. We rented a flat through Giselle and the whole experience was very calm and transparent - we felt that we could trust the process fully. Thank you!
Hazel · 16 February 2026
★★★★★ 5/5
TrustpilotReally impressed with the genuine / helpful service
Really impressed with Harriet / Antony Roberts who helped me with finding a property to let in Richmond. Harriet was very helpful, after walking into the branch on a Saturday, I was being shown around a property nearby that day and the service, proactivity and genuine help made a real difference for me. I'd definitely recommend this agency for your property needs in the area!
Chris · 20 June 2023
★★★★★ 5/5
TrustpilotCourteous, friendly, professional and helpful
Courteous, friendly, professional and helpful all the way through !!! I highly recommend Harriet and the team at Antony Roberts. Harriet was very proactive at identifying and recommending exactly the right property to meet my needs. The team then ensured all the paperwork and documentation were organised in a timely and professional manner.
Noeleen · 26 March 2024
★★★★★ 5/5
TrustpilotJust use Antony Roberts
A wonderful experience from the start to the finish. The whole team at the Kew office are great communicators, efficient problem solvers and, best of all, deal makers. They know their patch and I cannot recommend them highly enough. If only all estate agents were this good.
SA · 4 February 2026
★★★★★ 5/5
TrustpilotThe Antony Roberts team were fully…
The Antony Roberts team were fully engaged with our house sell from the start. They responded quickly to questions and helped resolve any issues without adding to the stress. The service continued right through the whole process and beyond. We are extremely grateful and happy to recommend them
Edward · 19 January 2026
★★★★★ 5/5
TrustpilotThe team went above and beyond in the…
The team went above and beyond in the marketing and sales process. We greatly appreciated the effort on exchange day so that we could make things work with purchase of an overseas property. Thank you.
Richard · 30 April 2026
★★★★★ 5/5
TrustpilotFriendly and supportive
We met with Harriet while we were looking for a new house. She helped us a lot to find a place to rent, she is really friendly and accessible. After we moved, Emma has been helping us a lot with the management of the property. She has been providing instant support to solve some minor issues.
Ali · 14 December 2023
★★★★★ 5/5
TrustpilotSuperb service from start to finish
Superb service from start to finish. Catherine Merrett was nothing short of outstanding for her exemplary skills in negotiation and handling of the whole process which took only 8 weeks.The whole team were totally reliable and trustworthy. Extraordinary.Massive thanks.
Jennifer · 17 October 2024
★★★★★ 5/5
TrustpilotThanks very much to Harriet for helping…
Thanks very much to Harriet for helping us with our new home! We were impressed with the quality of the homes at Antony Roberts (beautiful character properties which aren’t available elsewhere often) as well as the service throughout.
Leena · 13 March 2026
★★★★★ 5/5
TrustpilotFantastic service from Matt Mannall in Richmond
We can thoroughly recommend Matt Mannall, the manager at Antony Roberts in Richmond, for his insight, courtesy, wit and advice - and for going the extra mile to make our house transaction happen. What is extraordinary is that Matt wasn't even selling our home, but we really liked the way he worked and he became instrumental in making sure everyone in the chain was happy and on the same page. I don't think our sale would have happened without his input and hard work and we are very grateful to him.
Mr · 4 October 2020
★★★★★ 5/5
TrustpilotRachel & Catherine were super stars in…
Rachel & Catherine were super stars in our sale process. Managed the process throughout and persevered- despite the challenging market. Achieve a record price for us - and helped us move into our next dream property.
Michael · 24 October 2024
★★★★★ 5/5
TrustpilotVery pleased with the professional…
Very pleased with the professional service. We sold our property in kew within three months to excellent buyers. No unqualified buyers and great service. Very happy and would recommend to anyone.
SA · 27 April 2026
★★★★★ 5/5
TrustpilotVery impressed!
We are very impressed with Antony Roberts Agency! We have found John, Harriet and Giselle to be professional, fair, reliable and friendly at every point of contact. They see the big picture and also pay attention to detail, give good advice and they are very helpful to both tenants and landlords. We have been landlords for many years and changed to Antony Roberts Estate Agents because of some negative experiences with other agents, so we have been able to compare … Furthermore, especially if you live far away from your property, being able to trust your agent is key, and we really feel in good hands here and would happily recommend this agency to other landlords!
Dr · 28 November 2024
★★★★★ 5/5
TrustpilotVery positive experience with Antony…
Very positive experience with Antony Roberts, in particular Simon Welford who was responsive and easy to deal with throughout and went out of his way to help the deal go smoothly. Antony Roberts are simply to go-to agent around Kew and Richmond.
Meriel · 12 June 2024
★★★★★ 5/5
TrustpilotHarriet S is a true credit to this…
Harriet S is a true credit to this Antony Roberts branch. She assisted my partner & I with our move to the Richmond area in summer & we found the entire experience to be completely flawless & simple. I would recommend Harriet to anybody looking in the Richmond area for a rental. She is exactly what you want from an agent & then some :)
Lucas · 7 October 2022
★★★★★ 5/5
TrustpilotGenuine professional service
I have been a client of Antony Roberts for many years and living abroad means that it is vital to work with people you can trust who are efficient and professional. Their service is second to none and the advice is always genuine. Russell was excellent and I have no doubt that his expertise was fundamental in the sale of my flat. 100% recommended.
C · 2 November 2022
★★★★★ 5/5
TrustpilotCouldn't be happier!
Antony Roberts has let and managed our apartment in Teddington for almost a decade. They have been super-efficient, keeping it in tip top condition, liaising with the property management company and managing the tenants. The tenant has recently moved out after eight years and the place looked just as it was when they moved in - it was spotless!! Thank you team, especially Alison Wren. We couldn't be happier!
K · 15 March 2022
★★★★★ 5/5
TrustpilotOld school good manners in a commission driven market.
After a few unsuccessful attempts with other agents we discovered Mike from Anthony Roberts who made us his priority (at least this is how we felt). Nothing was ignored and they managed to get the right customers through our door. We've completed now and I can't recommend Anthony Roberts enough.
Elaine · 13 October 2017
Agent replied · 12 June 2024
Thank you for your kind words. We love the picture! Thank you
★★★★★ 4/5
TrustpilotCheerful and reassuring throughout the…
Cheerful and reassuring throughout the process. Happy with viewings and price achieved
Jane · 5 August 2026
★★★★★ 5/5
TrustpilotHappy with new home
We are happy to have found our home with the help of Antony Roberts Estate Agents. Harriet Scanlan has been a great support throughout the process and we appreciated her being very friendly and responsive all along the way!
Sylvie · 20 May 2024
★★★★★ 5/5
TrustpilotHelpful & communicative!
John Martins was very communicative and helpful throughout the whole process. He met us quickly to view the flat and got everything sorted for us! Made this move very stress-free. Would highly recommend!
Brittany · 27 August 2024
★★★★★ 5/5
TrustpilotFirst class
Mike and the team at Antony Roberts have been first class. Everything that you could hope for in an estate agent. Honest, great communication and above all, integrity. Most certainly the best agent I've come across in St. Margaret's. Thanks for all your help. Michael & Laura
Michael · 12 September 2017
Agent replied · 12 June 2024
Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.