Trusted Agent profile
★★★★★
376 reviews across 3 platforms
2 Station Parade, Kew, Richmond TW9 3PZ
Antony Roberts Estate Agents's Richmond office at 2 Station Parade is rated 4.9 out of 5 across 376 reviews on three platforms, including 21 Google reviews rated 4.6. The 353 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Richmond office, from every platform, shown as written. First names only.
5/5
TrustpilotA great team - made our move seamless
The Anthony Roberts team were just brilliant - they were really open, honest and genuinely a lovely team to deal with. Straightforward and realistic, with great knowledge of the area. They found us great buyers and made everything really seamless and smooth. I wouldn't hesitate to recommend.
5/5
TrustpilotWe worked with Anthony Roberts when buying our house in 2023
We worked with Anthony Roberts when buying our house in Kew this year. We have just moved house for the 3rd time in 5 years and I can comfortably say that partnering with Simon and the team at AR was the best (and most professional) experience we've had with an estate agent. Simon was the heartbeat of the process and even when other parties were lagging, his tenacity really made the difference. We would highly recommend!
5/5
TrustpilotWonderful local agents. Thank you all
I am incredibly grateful to the team at Antony Roberts for their outstanding service over the years. They’ve guided me through every stage of buying, selling, and renting my properties with professionalism, integrity, and genuine care. Their communication is always clear and prompt, and their market knowledge has been invaluable in helping me make confident decisions as a landlord.
5/5
TrustpilotGreat personal service
I have recently worked closely with the Anthony Roberts branch in St Margaret's. I have found Mike Taylor who is the sale manager more than helpful in terms of our rather unique and tricky situation, he provided lots of support and advice and clearly has his finger on the local market. I would not hesitate to use Mike again and recommend Anthony Roberts to anyone looking to buy / sell in the local area.
Thank you!
5/5
TrustpilotThank you Russell
Russell Houston was the agent when I bought my flat 6 years ago, and when I just sold it. He was a total pleasure to deal with both as a buyer, and a seller. Professional, hard working and dedicated to getting the transaction over the line. I would highly recommend Russell and the team at Antony Roberts.
5/5
TrustpilotAntony Roberts
I’ve been using Antony Roberts for property management of my flat and I couldn’t recommend them more. Mark Wright has been a very helpful agent who has helped so many problems we’ve had over the last 6 plus months (difficult neighbours, neighbours renovations, repairs, new tenants, end of lease etc). He’s always very quick to respond and always has helpful solutions. Look forward to working with Mark and AR.
5/5
TrustpilotOur Experience Selling our House in Kew With Antony Roberts
Working with Simon at the Kew Branch of Antony Roberts to sell our home has been an absolute pleasure. We would also like to thank everyone in the Kew office: Megan, Sue, Toby, Phil, Matthew and Jonathan.
5/5
TrustpilotFriendly and efficient service
A big thanks to John and the team at Anthony Roberts for being so efficient - they made finding and moving into my new home a seamless process. I was abroad while searching which made things a bit tricky but they were willing to be flexible and make things work in terms of viewings - my new home was waiting for me when I returned which was great! Great communication, friendly demeanours and always happy to help - I'd definitely recommend them to anyone searching for a property.
5/5
TrustpilotThe entire team is very professional…
The entire team is very professional and proactive especially Christopher Judge. He has gone the extra mile to ensure a smooth sales transaction from the beginning to the end when I recently purchased a property in Richmond. I would recommend Anthony Roberts very strongly for their through and organised approach to every little detail. Thank you.
5/5
TrustpilotSetting the bar high
Very strong service selling my house in Kew. I’ve used Antony Roberts to buy the house, exclusively to let it over the last 8 years and now the sale.I’m in the process of selling another house in Acton through a different agent and the difference in dealing with the agent there is so noticeable.Phil, who throughout the sale at Kew was my point contact is motivated, communicative and bent over backwards to provide feedback, advice and support throughout the entire process.Sadly I don’t have any more houses to sell in Kew but if I did then I’d use Antony Roberts all day long!
5/5
TrustpilotLovely people to work with
Lovely people to work with. Always pleasant and smiley. What can I say. Told us they had just the people to purchase out property. Two days later, they had bought it. Couldn't be less troublesome. Then kept on helping through the tricky bit of getting from sale to exchange with solicitors driving us bonkers! Whole process took 3 months which isn't bad these days. All in all, eleven out of ten. Thanks team Antony Roberts.
5/5
TrustpilotIn 1997 I bought a house in Sandycombe…
In 1997 I bought a house in Sandycombe Rd from Anthony Roberts. They were patient and kindly guided us through a difficult purchase as the vendors chain broke up and they delayed the process by a few weeks. During this delay they fought off determined attempts by Gazumpers . 25 years later Anthony Roberts, especially Simon helped sell the same house . Again it was awkward, this time delayed by Probate and the Liz truss debacle but again they were excellent and even lent us some tools to fix the floorboards. If you ever wonder what is the point of an agent this experience showed us their value.
5/5
TrustpilotGreat service
We rented our house through Antony Roberts and have been really pleased with the service they've given us. Harriet understood exactly what we needed right from the start and helped us through every step of the process. I'd thoroughly recommend them.
5/5
TrustpilotAntony Roberts - A Fantastic Agency!
I've worked with Antony Roberts (Harriet and Ed) over the past few years and they are by far the best agents I've ever had. Very responsive, really knowledgeable, and just generally nice people, would highly recommend!
5/5
TrustpilotTHE Estate Agents in Richmond
Harriet and Ed from the Richmond office have been the model of what you would want from a professional team. Often going above and beyond in their respective roles, they have smoothed the path of what has at times been an emotional return to Richmond. Our new rental apartment is exactly what we had dreamed of and cannot thank Harriet enough for the time and patience she invested in our cause. Highly recommended.Caroline & Richard Brooke
5/5
TrustpilotTeam Antony Roberts - absolute top notch 5 star service
Absolutely top class service provided by Russell, Catherine & James. Catherine did a brilliant job on explaining everything about the flat I bought. Russell has been extremely instrumental dealing with myself & the seller in a very efficient manner. James has been a great support too whenever required to add value. Also spoke to the MD himself Alex who came across very pleasant. So overall a brilliant experience. Thanks team Antony Roberts for helping me fulfil my dream & that too so smoothly.
5/5
TrustpilotHaving lived in our old home for 21…
Having lived in our old home for 21 years we were concerned about the process and potential anguish of selling the family home. It was a sensitive time as the children were leaving home but we really didn’t need to worry so much about selling to be honest.
5/5
TrustpilotJohn was very friendly and professional…
John was very friendly and professional and responded in a timely manner. Made the renting process very easy.
Thank you very much for taking the time to leave us a review Jess. We're here to help if you ever need anything!
5/5
TrustpilotHighly recommend Anthony Roberts
It has been a pleasure dealing with Anthony Roberts for the flat that I've now been renting for about a couple of weeks. Harriet was amazing at sorting out the tenancy and Alison has been fabulous at helping me sort out some minor teething issues when moving in. Both have been very quick to respond to queries and have been extremely helpful. I've dealt with a few estate agents in the past and none of them compare to Anthony Roberts!
5/5
TrustpilotI can't praise Russell at the St. Margarets branch enough!
Russell handled the sale of my property recently and was an absolute star. He conducted most of the viewings himself and was patient, professional and always cheerful.Antony Roberts isn't the cheapest agent, but it really is worth paying that extra quarter of a percent for the knowledge they have and the great service they give. Thank you so much to Russell, also Catherine and James, for always going the extra mile.
5/5
TrustpilotWe would thoroughly recommend Antony…
We would thoroughly recommend Antony Roberts and particularly Russell from the sales team. He was absolutely amazing throughout the purchase process; professional, trustworthy and really friendly. He always made sure we were up to date with what was happening and always had time to answer our questions. We couldn’t be happier with AR and feel very lucky to have found an agent who was so professional and yet so friendly at the same time. Extremely grateful to have crossed paths with Russell. We had also previously been renting a place managed by Antony Roberts and again, great service and professionalism from Andrea and Alison. Thank You to the whole team!
5/5
TrustpilotProfessional, knowledgable and committed team
I moved the sale of the property from another agent to Antony Roberts. I mainly dealt with James Hobley and found him to be very professional. I believe his calm approach and in-depth knowledge of the market resulted in sale of my property. I felt I could really trust him with handling the sale. I have had a very positive experience with Antony Roberts and would not hesitate to use them again in the future.
5/5
TrustpilotExcellent experience with Antony Roberts from start to finish
My boyfriend and I have recently moved into a Richmond property and can safely say that our experience with John Martins at Antony Roberts has been nothing short of exemplary. John is an asset to the team and we have felt incredibly well looked after from start to finish. As young professionals, we cannot recommend Antony Roberts (and in particular John) more highly to other prospective renters! We have felt listened to at ever stage in the process and always receive prompt and detailed answers to any queries. Thanks so much for helping us find our new home and for making the process so easy!
5/5
TrustpilotSelling our house in Isleworth
Selling our house in Isleworth was a little more complicated than the average sale. We would have given up on the whole process except for the help and guidance of Catherine Merrett and Russell Houston from Anthony Roberts. They were as professional as you would expect but their human touch and obvious sympathy and care towards us made the whole experience a total pleasure. We would not go anywhere else if we have to do it again and we would fully recommend them to every person we know.
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Antony Roberts Estate Agents's Richmond office has 376 reviews across three platforms: 21 on Google, 2 on Yell, 353 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Antony Roberts Estate Agents is rated 4.9 out of 5 across all 376 reviews, and 4.6 out of 5 on Google from 21 reviews, checked 9 October 2026.
Antony Roberts Estate Agents, 2 Station Parade, Kew, Richmond TW9 3PZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
