Every review we hold for the Ribble Valley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur whole experience of purchasing our home with Katy & her team was excellent, start to finish. We went from offer accepted to completion in less than 6 weeks & everything ran smoothly and went to plan. The service we received was exceptional; from the late night and weekend messages answering our many questions, a second viewing, recommending a solicitor (who was also fantastic) & just being so helpful and supportive throughout. The list goes on. Thankyou so much for everything, your fantastic at what you do!👏🏼
Victoria · 2 September 2025
Agent replied · 2 June 2026
Thank you so much 🥰. Love it when a plan comes together 🤩 xx …
★★★★★ 5/5
GoogleKaty was very responsive and helpful. As well as all the property listings details she had a lot of further information that she’d gathered from the owners and on the surrounding area which was extremely helpful. Obviously a professional.
Karen · 2 June 2025
Agent replied · 2 June 2026
Thank you so much Karen, it’s was lovely to meet you 😍 x …
★★★★★ 5/5
GoogleGreat experience with TDS. Jay is really helpful
Dylan · 4 March 2026
Agent replied · 4 September 2026
Thank you for taking the time to leave us a review. It's great to hear that Jay provided you with excellent assistance!
★★★★★ 5/5
GoogleAmos was very helpful, and it was very easy to get setup and activated
Reece · 3 September 2026
★★★★★ 5/5
GoogleHaving had my house on the market for some time and trying two different agents I became very dispondent . Lack of viewings , lack of contact and lack of enthusiasm for selling my home. I was then introduced to Mark from Ewemove .Straight …
Carol · 14 May 2026
Agent replied · 14 July 2026
Thank EWE Carol for leaving us this amazing review! You have really spoken highly of some of our key USPs that we pride ourselves on, all designed to deliver a stress free experience for our customers. You're right, the journey was not … More
★★★★★ 5/5
GoogleMark really is a breath of fresh air amongst agents. His personable approach and nature make viewings a pleasure. Mark really does want the best for his sellers and buyers and this shines through in his personal touches and detail oriented way of doing business. Highly recommended.
James · 14 April 2026
Agent replied · 14 July 2026
Thanks James for sharing your feedback! It was a pleasure to be part of your journey and show you some of our amazing properties. Every front door you open now and in the future will have me stood behind it! Lol. All the best Mark@EweMove
★★★★★ 5/5
GoogleKaty and Caroline work as a great team and quickly found us a buyer. They kept us informed with how things were progressing throughout the sale and nothing was ever too much trouble for them. They chased cajoled and kept things going even when we were flagging! We made it to the end of the process and I would happily recommend this agency to others. Thank you both for all your help we really appreciate it. Good luck for the future X
Kate · 2 June 2025
Agent replied · 2 June 2026
Ahhhh thank you so much Kate!! Hope things are going well for you so far! ❤️😍 xx …
★★★★★ 5/5
GoogleMark from Ewemove was great through the whole process of selling my house. He made me feel at ease and was happy to spend time explaining the process and giving advice. He also left me with a very useful booklet on selling your home, which …
Jeanette · 14 April 2026
Agent replied · 14 July 2026
Thanks Jeanette for leaving us this great review, it was a pleasure to represent you to sell your home and I so pleased we could do this so quickly for you on the sale and the conveyancing too. Wishing you all the best for the future. Kind regards, Mark@EweMove
★★★★★ 5/5
GoogleAmos was excellent on the phone. Cheers mate
Rowan · 3 September 2026
★★★★★ 5/5
GoogleRob was great explaining everything very clearly thanks
Sophie · 3 September 2026
★★★★★ 5/5
GoogleRob was very personable and helpful. Very knowledgeable
Louie · 3 September 2026
★★★★★ 5/5
GoogleAs first time buyers, the house buying process was a bit of a mind field but mark helped a great deal. He was always very responsive to any of our questions and made the whole process very swift and painless.
Ruth · 14 May 2026
Agent replied · 14 July 2026
Hi Ruth, thank EWE for leaving me this review. It was great working with you to get you into your first purchase. Wishing you all the happiness in the world in your new home. Kind regards, Mark@EweMove
★★★★★ 5/5
GoogleRob was exceptionally nice and helpful!
Alejandro · 2 September 2026
★★★★★ 1/5
GoogleIncapable of following precedent, balance of probability and common sense during adjudication. The reasoning for withholding deposit was legally incorrect and there is no right of appeal. Clearly In favour of slum landlords and agents
G · 4 June 2026
Agent replied · 4 September 2026
Thank you for taking the time to share your feedback. We are sorry to hear that you are dissatisfied with the outcome of your adjudication. Our adjudicators are independent and assess each case based on the evidence provided by all parties, applying the scheme rules and the principle of balance of probabilities.
We understand that this may not always align with the outcome you were hoping for, and we appreciate that this can be frustrating.
★★★★★ 5/5
GoogleWe could not recommend Marie enough. After negotiating a sale with the first people through our door, we were caught up in an extremely complicated chain that almost collapsed several times. Without Marie, I’m not sure we would have got over the line. We will be forever grateful!
Luke · 15 August 2024
Agent replied · 15 August 2026
Thank you for such kind words Luke, it means the world! I hope you’re loving your new home ☺️
★★★★★ 5/5
GoogleThe Team at TDS have offered us an outstanding, stress free service. No problem or query is too small and they respond quickly and efficiently to our requests. I would have no hesitation in recommending that others switch/join the TDS, we are delighted that we did.
Nicola · 4 March 2026
Agent replied · 4 September 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you’ve had such a positive, stress-free experience with our team. Providing responsive, helpful, and efficient support is exactly what we strive for, so it’s wonderful to know this has come across.
★★★★★ 5/5
GoogleReally nice place to work with.
spoke to a lovely lady on the phone who was very patient and answeredevery question.
I would definately recomnend this place.
Sara · 4 July 2026
Agent replied · 4 September 2026
Thank you for your feedback.
We are delighted to hear that you had such a positive experience and that our team member was patient and able to answer all of your questions.
★★★★★ 5/5
GoogleThey are all so lovely, relaxed and are helping all the time. They kept us updated every step of the way and any random question I had they answered. So easy to talk to and made the selling of our house the least stressful as possible. Thank you 😊 …
Sam · 2 January 2026
Agent replied · 2 June 2026
🥰🥰 thank you so much Sam, wishing you all the luck making your new home perfect! Xx …
★★★★★ 5/5
GoogleI found the call very helpful and informative. The discussion about the house deposit scheme, and the different options available was explained clearly. I now have a much better understanding of how the scheme works and what steps I need to take. Thank you for the helpful guidance and support.
Omolara · 29 August 2026
★★★★★ 5/5
GoogleWas really helpful, nice to talk to someone who is easy to talk to and straight to the point.
Morgan · 21 August 2026
Agent replied · 4 September 2026
Thank you for taking the time to leave a review.
We are delighted to hear that you found our team helpful and easy to talk to. We understand how important it is to receive clear, straightforward support, and it's great to know that your experience was a positive one.
★★★★★ 1/5
GoogleMy experience with the Tenancy Deposit Scheme (TDS) was disappointing. While the process is structured, I felt that the outcome was not entirely fair and appeared to favour the landlord.
Renee · 4 June 2026
Agent replied · 4 September 2026
Thank you for sharing your feedback.
We would like to reassure you that TDS does not favour either party. All decisions made through our Alternative Dispute Resolution service are reached by an independent adjudicator and are based solely on the evidence provided by both the tenant and the landlord. Neither party is given preference, and outcomes are not influenced by who raised the dispute or by prior correspondence between the parties.
We recognise that any dispute outcome can feel disappointing if it doesn’t align with expectations, but the adjudicator’s role is to assess the evidence objectively and apply the terms of the tenancy agreement and relevant guidance consistently.
★★★★★ 1/5
GoogleVery poor service. Slow responses after evidence submission, yet landlords are given unrealistic deadlines. The process feels heavily biased in favour of tenants. This makes landlords feel unfairly treated and seen as only caring about money rather than being treated fairly in the dispute.
Treeshna · 4 February 2026
Agent replied · 4 September 2026
Thank you for taking the time to share your feedback. We’re sorry to hear that you found the process frustrating.
At TDS, both landlords and tenants are provided with the same evidence submission timeframes, which are set to ensure fairness and consistency for all parties involved. Our adjudicators assess each case independently and impartially, based solely on the evidence provided.
We understand that disputes can feel stressful, particularly when deadlines and response times are involved, and we appreciate your patience. Please be assured that TDS is committed to remaining fair, neutral, and balanced, and we do not favour one party over another.
★★★★★ 5/5
GoogleTDS offers an excellent deposit resolution, and is very easy to use. Really like the pre-dispute negotiations, as this does help resolve issues prior to a full dispute needing to be lodged, which helps keep our costs down which are passed onto our Clients.
Michelle · 4 February 2026
Agent replied · 4 September 2026
Thank you for taking the time to share your feedback. We are pleased to hear that you’ve found TDS easy to use and that the pre-dispute negotiation process has been helpful. It’s great to know this has supported early resolution, helped avoid disputes occurring, and assisted parties in reaching agreement.
★★★★★ 5/5
GoogleBetter late than never Mark... I've been reading other reviews about your service and they are all absolutely true.
You showed selflessness and honesty from the point of viewing to completion and …
Patience · 14 April 2026
Agent replied · 14 July 2026
Hi Patience, thank you very much for taking the time to leave this review. I hope you have settled into your first home and enjoying life in Soham. It was a pleasure to work with you and help across every step of the way. Take care, Mark@EweMove
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