Every review we hold for the Ribble Valley office, from every platform, shown as written. First names only.
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5/5
GoogleI can't fault any of the teams (customer support, finance & Client relationship) that have assisted me!
Leanne Β· 4 March 2026
Agent replied Β· 4 September 2026
Thank you for taking the time to leave us a review. We are delighted to hear that you received effective assistance from our team at TDS!
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5/5
GoogleJay have been supportive and taking his time to look after us and how the business is doing.
Anthony Β· 4 February 2026
Agent replied Β· 4 September 2026
Thank you for your feedback.
We are really pleased to hear that Jay has been so supportive and has taken the time to understand and look after your needs.
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5/5
GoogleI had an outstanding experience with...
I had an outstanding experience with Samir. He provided expert advice, understood my needs and did an amazing job sharing his books and leaflets and with snacks β¦
Kristina Β· 21 August 2025
Agent replied Β· 21 August 2026
Dear Kristina thank you for your glowing review, we are happy that Samir was able to provide the information you needed and that he was able to share his 39 Steps Book with you.
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5/5
GoogleThese guys are amazing! They went above and beyond and got the best possible price. Cannot recommend them more. A+
Wayne Β· 2 January 2026
Agent replied Β· 2 June 2026
Thank you so much Wayne!!! Have the best Christmas π π₯°. Good luck with the renovationsβ¦. And send me the pics!! Xx β¦
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5/5
GoogleWe have just completed our purchase from Marie and she was great to deal with. Really good levels of communication in a manner and form that was easy for us. She was always available and offered a good balance.
Marcus Β· 15 April 2026
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5/5
GoogleReceived a call from Rob and was really lovely and friendly and went through all information very clearly.
Anna Β· 28 August 2026
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5/5
GoogleEasily the best deposit provider out there. Would always use.
Alistair Β· 4 March 2026
Agent replied Β· 4 September 2026
Thank you for taking the time to leave us a review. We are delighted to hear that you have had a positive experience using our service!
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5/5
GoogleRob called me to remind me to activate my account and was very professional and helpful.
Irene Β· 3 September 2026
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5/5
Google5 Star Service
Marie from ByDesign is a breath of fresh air. From the initial meeting, through to marketing and then selling our property and through to completion, we β¦
Sam Β· 15 August 2025
Agent replied Β· 15 August 2026
Thank you for the wonderful review Sam, it means the world to me! I hope youβre loving your new home and thank you for entrusting me to sell your property.βΊοΈ
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5/5
GoogleGreat service provided by Natalia Niciejewska
Carol Β· 4 March 2026
Agent replied Β· 4 September 2026
Thank you for taking the time to leave us a review. It's great to hear that Natalia provided you with great service!
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5/5
GoogleRob explained everything clearly and gave me an easy customer experience
Jan Β· 3 September 2026
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5/5
GoogleReally friendly and informative chat! Thank you so much ππ» β¦
Lucia Β· 2 September 2026
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5/5
GoogleGreat top-notch company!
Simon Β· 4 March 2026
Agent replied Β· 4 September 2026
Thank you for taking the time to leave us a review. We are thrilled to hear that you have had a positive experience with our team at TDS!
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1/5
GoogleAbsolute jokers! If the tenant does not reply to a dispute then the full deposit is returned to the tenant irrespective of the damage inflicted on a property. No protection for landlords at all. A joke of a scheme - multi award winning my backside.
Darren Β· 4 December 2025
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5/5
GoogleTDS Is a great support to tenants and international students who rent the property and secure their deposite through TDS as when you left the property the letting agency and landlord when hold ur deposite,then TDS came as angel to guide and β¦
Jasleen Β· 4 December 2025
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1/5
GoogleI proved that the landlord was illegally renting and breaking the law which therefore voided our contract. The tenancy deposit scheme didn't care. It awarded the deposit to the landlord for rent in arrears which is literally the definition of money laundering.
Professor Β· 4 December 2025
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5/5
GoogleKaty has supported our extended family in selling - it hasnβt been easy or simple but she has been tireless in getting it done . Thanks π β¦
Sarah Β· 2 June 2025
Agent replied Β· 2 June 2026
Thank you Sarah ππ₯° thatβs very kind xx β¦
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5/5
GoogleVery easy to use and helpful communication.
Margaret Β· 28 August 2026
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5/5
GoogleI accompanied my mum who had arranged a house viewing with Katy.
Katy showed she was very knowledgable and professional. She had already thought about the questions that we would potentially ask, and had detailed answers to these. My mum came away trusting Katy with any further communication.
A great experience. Thank you.
Amy Β· 2 June 2024
Agent replied Β· 2 June 2026
Thank you so much for the review Amy! π₯° β¦
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1/5
GoogleI was assured that my deposit would be returned today but it still hasnβt been processed. Really disappointed with the lack of follow through.
Charlotte Β· 4 December 2025
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5/5
GoogleThe service Katy provided was second to none. Her knowledge was vast, her valuations realistic and nothing was too much trouble for her. We would highly recommend her to anyone buying or selling a house.
Trevor Β· 2 June 2024
Agent replied Β· 2 June 2026
Thank you so much and for my flowers β€οΈ. Katy x
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1/5
GoogleAfter 3 years of disruption they still dont give you, your rent deposit back. Do not use these at all.
Gareth Β· 4 December 2025
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4/5
GoogleRating only, no written review.
Megan Β· 3 September 2026
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5/5
GoogleRating only, no written review.
NUR Β· 3 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.