Trusted Agent profile · Retford
★★★★★
1,193 reviews across 1 platform
Trinity Fields, North Rd, Retford, DN22 7GF
Part of Together Homes, see every office.
Together Homes's office in Retford, at Trinity Fields, is rated 4.2 out of 5 across 1,193 reviews on 1 platform.
Every review we hold for the Retford office, from every platform, shown as written. First names only.
5/5
TrustpilotLauder grove t.w.plot 73.
Just had snagging work done on ceilings (started to worry when holes were cut out) at plot 73.but was in good hands with T.W.on site joiner John and on site painter Alex. big thanks to site manager Mark.and customer care Michael.for your swift attention.👏. Work completed excellent job lads. Thanks John! Plot 73.
Thank you for sharing your Taylor Wimpey experience.Ruby
5/5
TrustpilotFantastic house buying experience
We recently bought a new house at the Hamilton Copse site in Uttoxeter. Our sales executive Emma was fantastic. She went above and beyond to help us throughout the process. Emma is friendly, professional and very knowledgeable. She also really cares about her customers and that shines through. We felt supported every step of the way.
Thank you for sharing your experience with us! We really appreciate you taking the time to do so!Ruby
5/5
TrustpilotThank you to Dianne for all the great support.
Dianne was a really nice and professional person to speak with and explained all the parts of the estate and house really clearly. We are really looking forward to moving into our new home at `The Alders`.Thank you to Dianne for all the great support.
We'll make sure Dianne gets to see this Jason and thank you for choosing Taylor Wimpey for your new home!Ruby
5/5
TrustpilotGreat customer service from Chloe at Parson Chains development Stourport
Great customer service from Chloe at the Parsons Chain development at Stourport.Everything was explained to us, and we were able to choose a number of options ourselves without feeling pressured. Chloe was very personable and professional and we felt very much at ease.
Thank you for your kind words Shaun. We're delighted to hear that you had a positive experience with Chloe at the Parsons Chain development. We strive to provide our customers with a seamless and enjoyable experience, and it's wonderful to know that Chloe was able to help you make informed choices.Ruby
1/5
Trustpilot1 year to wait for a new front door
I have been in my house for 1 year and 6 months. Whilst the pre moving in service was excellent, we have found that once you have moved in things take a while to put right. I reported that my front door was not closing properly in November 2019 and had it surveyed and said I would need a new front door in December 2019. It is now November 2020 and still no new front door after chasing numerous times. Apparently 1 door was lost on delivery and it is always the door company's fault - maybe change company of it takes a year to get a new door delivered, or is that juat the wait time for existing customers? I appreciate some delay due to lockdown but to wait a year for a new front door does not live up to the service expected from a"5* Builder". I also noticed that part of my brickwork has crumbled but again not their problem as they deem it damage instead of a defect up at 20 ft on the corner of my house and just palmed me off to NHBC.UPDATENew door would not fit properly as Frame is warped as well and now need to wait for a new frame, lets hope I don't have to wait another year for that too. Old door back on again 🤨
We are sorry for the difficulties with the door Stefano.I can see that you are due to be called tomorrow by the Contractor to arrange an appointment and we really do hope we can finally resolve this issue for you.Emma
4/5
TrustpilotVisited Knaresborough today the young…
Visited Knaresborough today the young lady who helped us was very warm and friendly also very knowledgeable. Show home the Alton was superb nicest one I've seen in a long time. Nothing available for us at the moment but a definite possibility here or at another site.
Thank you for taking the time to share your experience with us!Ruby
5/5
TrustpilotRegular updates from Ruth
Regular updates from Ruth Very helpful and professional
We're happy to hear that our consistent communication and professional support met your expectations. Thank you for your feedback. Ruby
5/5
TrustpilotGreat sales staff
From the first time I entered the sales centre I was welcomed. Nicola at Stoneyetts has been amazing and has been so understanding and flexible with us. We never thought we would ever own such a beautiful home but so far the process has been faultless.
Thank you for this superb feedback!Ruby
5/5
TrustpilotThey are very helpful.
They are fair and very helpful in every way.
We're happy to hear that our team provided supportive and honest service during your recent visit with us. Thank you for your feedback. Ruby
5/5
TrustpilotJane and Daren are amazing
Jane and Daren are amazing! So helpful, friendly and caring!
We are so happy to hear that our team provided you with such a positive experience. Your kind words mean a lot to us! Ruby
5/5
TrustpilotIf You Want a Stressful House-Buying Experience… Go Somewhere Else
A huge thank you (SIGH) to Danielle and Chris at Wolsey Grange for completely ruining the stressful, chaotic, hair-loss-inducing home-buying experience we were apparently supposed to have.
We are so happy to hear that your home-buying experience with us was a positive one! It is wonderful to know that our team provided exceptional support and made the process enjoyable. We truly appreciate your kind words and look forward to assisting you again in the future. Ruby
5/5
TrustpilotSo far, so good...
So far, so good! We have dealt with the Weldon Manor plot and dealt with Odette. She helped to explain everything to us, especially being first-time buyers. We're now counting down the days to our move-in date! Thank you again!
We are so happy to hear that you have had a positive experience with our team Harry. We are thrilled that Odette was able to help you through the process and answer your questions. We look forward to welcoming you to your new home!Ruby
5/5
TrustpilotMichelle at Ember Mews has been…
Michelle at Ember Mews has been fantastic! Everything in the early stages of the process has been explained to us in detail and Michelle has been contactable throughout. All of the head office team have also been swift in processing everything for us. Counting down the days until completion! Thanks. Sefton and James
Thank you for taking the time to share your experience with us Kershaw! Congratulations on your new home. Ruby
5/5
TrustpilotA very nice site and homes to view
A very nice site and homes to view. I was very impressed with the sales team, and in particular Jonathan at Union View, Hatton. He is very personable and extremely helpful.I believe that we will be very happy there in tastefully designed house.
Thank you for sharing your experience with us Mrs Hume!Ruby
5/5
TrustpilotReally made the process of buying a…
Really made the process of buying a house much easier. Great communication skills, amazing customer service, happy to help however they could (Sophie at Rothwells Farm was fantastic at hounding my solicitors to move things forward!) the house itself is great quality and aftercare so far has been brilliant. Very pleased.
Thank you Ed for taking the time to leave a review - we appreciate it!Ruby
5/5
TrustpilotGreat customer service from the team
Great customer service from the team, we all kept on top of communications and managed to complete and move in a couple weeks ahead of schedule which is really positive. Moved in a month ago and really happy with our new home, only slight issues found on our scuff appointment/home demo which have been resolved. Had our check in a week later and raised one more mark we had missed and which the team are happy to resolve.
5/5
TrustpilotMeadowside
Donna is super friendly and couldn’t have been more helpful in providing us with all the details we needed to know about the development and was able to get us a great deal on our house. The customer service has been excellent and as first time buyers we were put at ease right away.
We will make sure that the local team at Meadowside get to see your feedback so thank you for sharing Leigh!Ruby
5/5
Trustpilotvery good
Team are very very helpful in the process of our house purchase.
We are so pleased to hear that our team provided such helpful assistance throughout your house purchase. Thank you for your kind words! Ruby
5/5
TrustpilotGreat attitude at all locations
Great attitude at all locations where we went to view showhomes.
We're delighted to hear that you had a great experience viewing our show homes and that our team was so helpful. Thank you for your positive feedback! Ruby
5/5
TrustpilotGreat service!
Great service! I was kept informed every step of the way....
We're so glad to hear we kept you informed throughout your experience. Thank you for your kind words! Ruby
5/5
TrustpilotExcellent Sales Team
Sales team are knowledgeable, helpful and friendly. I used the Easymover scheme and felt in safe hands. Sold quickly for over the asking price and was able to reserve my new apartment. Everything was explained along the way and has gone really smoothly and the sales team have kept in touch throughout.
Thank you Shona for leaving a review with us and congratulations on your new home.Ruby
5/5
Trustpilotso far my customer journey has been great
so far my customer journey has been really good, I have just reserved my plot and completed paperwork and Tim has been really helpful answering all of my questions, I look forward to the great customer service continuing
We are thrilled to hear about your positive experience so far. It's wonderful to know that Tim has been so helpful in answering your questions. We are committed to providing excellent customer service throughout your journey.Paul
5/5
TrustpilotFantastic staff
Fantastic, knowledgeable staff made the reservation easy
We are thrilled to know our team helped make your reservation so smooth and informative. Thank you so much for taking the time to share your great experience! Ruby
5/5
TrustpilotVery friendly efficient and…
Staff very friendly , efficient and knowledgeable
We are so pleased to hear that our team was friendly, efficient, and helpful during your visit. Thank you so much for taking the time to share your fantastic five-star review! Ruby
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
