Together Homes Retford reviews

★★★★★ 1/5

Trustpilot

Con artists

Con artists. Take your money, do one off site, then your house falls apart. Within seven years we have had to replace the roof, the kitchen, the front door including all surroundings, put in drainage front and back. This is on top of all other jobs inside the house I have needed to complete. None of the walls are straight. You contact customer services, they sound enthusiastic and say it will be dealt with, but then nothing for weeks and weeks after. The houses are knocked up, (not checked properly by building inspectors, so they are my next stop), charged over the odds for them and then given two fingers as soon as you move in. There really does need to be a proper way of regulating every house built so we can have trouble free living in our new homes.

First · 3 July 2024

★★★★★ 1/5

Trustpilot

Coatham Gardens Eaglescliffe - Utterly disgusting and disgraceful…

Utterly disgusting and disgraceful service and treatment by Coatham Gardens & the North Yorkshire Regional Office

Sabira · 4 June 2026

★★★★★ 5/5

Trustpilot

Great Customer Service

Very helpful and great customer service. always on hand to answer any questions and offer support.

Colby · 3 June 2026

★★★★★ 1/5

Trustpilot

Awful

There was a lot of teething problems when moving in, but recently I decided to put some under stair storage in. I ripped down the panels only to find it FULL of plasterboard and crap that the builders just piled in there and boarded over

Customer · 29 September 2023

★★★★★ 5/5

Trustpilot

Thank you Simeon

I would like to say thank you to Simeon he is amazing and good example of an excellent worker for TW showing good manners and well understanding of his job and a good explaining to the customer re what is he doing.well done Simeon.

Rasha · 18 October 2023

★★★★★ 5/5

Trustpilot

Great reservation experience

Belize from Berwick Green was a great lady by helping us to select right plot according to our needs. She was always friendly and very good at communication. She answered all of our questions by showing details from plans and left no doubt in our reservation.

Erdal · 26 August 2023

★★★★★ 5/5

Trustpilot

The communication with our developer…

The communication with our developer Jay has been fantastic. He was very down to earth and explained everything very well. What was really nice is that he shared our excitement and created a warm and welcoming environment.

Bart · 19 March 2024

★★★★★ 5/5

Trustpilot

Great in every way

Could not be happier with how well Jeanette & Chris have looked after us. Always very polite and helpful for us. Gone above and beyond in every way to assist us Thank you so much Jeanette & Chris

Simon · 27 February 2024

★★★★★ 1/5

Trustpilot

Unprofessional Sales Exec

We went to the Weldon Manor sales office and had discussed buying a property, the Sales Exec Odette marked the plot on a map with an X and gave the map to us to keep. When she later sent over the Reservation Agreement it contained a lot of errors and typos, and the plot number was different to what she had marked on the map. Figuring this could also be a typo we asked her to ring us to clarify which plot it would be. She opened the call by saying she didn’t know how we’d got the numbers mixed up, which seemed very defensive. When we responded that she had told us a different plot number and marked it on the map herself, she said ‘well I’ve cancelled it now anyway’. We hadn’t said that we wanted to cancel, we only said we wanted to clarify the plot number, so we were quite disappointed. Overall her behaviour was quite erratic and concerning.

Kirsten · 25 August 2025

★★★★★ 5/5

Trustpilot

I had a fantastic experience- such…

I had a fantastic experience- such regular communications, no question was too small or too big for Pamela, Carol, Michelle and the team and they made my first home owning experience feel really special and really supported!

Emma · 12 March 2024

★★★★★ 1/5

Trustpilot

Same old lies, development left to rot

Same old lies, abdication and zero service from this shambles of a Company re The Coppice Carlisle. Resembles a badly run down inner city council estate as they wash their hands of ever doing anything despite residents constantly pursuing them for over 2 years. Last year the grounds were cut 4 times, weeds and grass 5 feet high. Children unable to get to any of the £20k pay areas. This year locals cut areas of it until they finally get round to cutting the 4 foot high grass end May. Today they are back, a week late to drag mounds of rotting grass around and leave the place looking even more of an eyesore. The same contractors took out a bench last time with their tractor so now we also have a smashed up bench to cheapen the area even more. Weeds grow out of most of the roads and brickwork-zero done, zero treatment-The paths washed away and invaded by weeds everywhere-in some places 6 inches deep of the gravel path gone and unable to walk on it-path floods in areas sometimes a foot deep and 5 foot long-zero done. Never collect the grass so we have equiv of bales of hay. I visited the sister site near us yesterday-it is pristine in every way but us 2 miles away, 3rd class citizens and constant excuses and inaction--I advise any of you to avoid these charlatans as our development resembles a complete dump so dont trust a word they say and please instead of sending heartfelt empathy from the local customer service clowns, actually and finally fix this at the 3rd year of asking

Aidan · 13 June 2024

★★★★★ 5/5

Trustpilot

TW west cambourne

Thank you so much Khay and Jack for helping and supporting us, very much appreciated. Thank you for making the purchasing process hassle free, swift and enjoyable . Highly recommended.

Krischelle · 17 July 2024

★★★★★ 5/5

Trustpilot

I am in the process of securing house…

I am in the process of securing house with TY teams and Barn Field Place Luton, locl representative Hasnat is really a gem of person along the complete management

Faheem · 2 August 2024

★★★★★ 1/5

Trustpilot

Avoid at all costs!!! They just don't care! 4 months & counting and still got the stress!

Shocking tradespeople used to complete there houses, then take forever to fix any snags and when they do whoever they use generally creates even more issues that need resolving, probably got at least 100 issues in my new build home, complained to customer service manager to get resolved and now 4 months on from 1st complaint and still very little done & what has been is either very poor and needs redoing or the people doing it have to come back to do the same job over & over, moved in with 9 damaged kitchen doors, replaced 8 out of 9 on 1st attempt & 5 of them damaged, came back to replace 6 out of 6, 5 of them now damaged, this rate will need 5-6 visits to replace some damaged doors & thats the least of our worries! Staff are very poor and don't actually care about the customer it seems! i could go on & on! Just stay clear!!!!!!!!!!!!!!!!!!!!!!

Mr · 3 June 2024

★★★★★ 5/5

Trustpilot

Fabulous service

We met with Rebecca to reserve the property. Rebecca was extremely informative and went through each stage of the process in detail, stopping to ensure we understood and answering any questions we had.

Kelly · 14 May 2024

★★★★★ 5/5

Trustpilot

Well Done Northfield View Staff

Very friendly sales people and really managed to sell the property to me as I had an option to go somewhere but the presentation convinced me, well done team

Ishmail · 29 September 2026

★★★★★ 5/5

Trustpilot

Exceptional customer service from Jacqui

Jacqui has been so accommodating and helpful, there is nothing she won’t do to make the process of buying our new home easy. There has been some bumps on the road when selling our own property and Jacqui has been there to reassure us.

Kellyanne · 12 September 2023

★★★★★ 5/5

Trustpilot

The site sales executive Samantha at…

The site sales executive Samantha at Hartburn Grange is helpful, friendly and goes out of her way to make the process as simple and stress free as possible.

Phillipa · 23 September 2025

★★★★★ 5/5

Trustpilot

Shirley and Nicola at springhill…

Shirley and Nicola at springhill gardens are warm welcoming and provided me excellent customer service

Lee-Anne · 29 May 2026

★★★★★ 1/5

Trustpilot

They advertise on their website that…

They advertise on their website that their houses go through detailed quality checks but the multiple professionals didn't pick up the error in my boundary until I raised the issue. No CO alarm, so unsure how NHBC inspector passed the house. 1 meter long debris and other obvious mess left in the home which again shows no proper inspections took place. Turf laid over concrete hoping I would not find out. They don't follow NHBC good practice nor their own 'Consistent Quality Approach' guide and use the excuse that it's within tolerance. Meaning subpar standards is fine for them. Total of 80 issues raised for a small 2 bed so far in a span of a few months. Also, the sales and their manager are not to be trusted. Communicate via email or recorded telephone calls where possible is my rule now.

Yvonne · 21 May 2024

★★★★★ 1/5

Trustpilot

I am here once again writing up a petty…

I am here once again writing up a petty complaint because my agent are refusing to fix issues and pointing fingers at me. I have all the proof in the world but unfortunately trust pilot does not allow me to upload pictures. Incompetent consisting off hamfisted Scottish builders who can’t even do one simple thing. And these Scot’s pride themselves slagging of “made in china” products…as if your handy “Scottish” work and craftsmanship is any better. Total joke

Ken · 19 June 2024

★★★★★ 5/5

Trustpilot

Jackie at Weldon Manor was extremely professional …

Jackie at Weldon Manor was extremely friendly, professional and listened to what we were looking for, she went above & beyond to obtain our requirements for our new house. It's an absolute pleasure to deal with her.

Sharon · 30 January 2024

★★★★★ 1/5

Trustpilot

House still defective and roads unfinished over 2 years on

I still have many outstanding defects with my property after living at Connect@Halfway (Sheffield) now for over 2 and a half years. I’m constantly receiving false promises from them to rectify the defects.The estate roads remain unfinished years after the final property completed. Very, very poor after sales service. Once they’ve got your money they’re not interested. I’ve damaged three tyres on raised manholes in the snow which TW refuse to reimburse.My advice if you’re buying is to get any major issues resolved BEFORE you hand your money over.

Nathan · 9 May 2024

★★★★★ 5/5

Trustpilot

They are brilhante!

They are brilhante!Very supportive!Claire went through with all details with us, and we are more than happy with the all support!Great company, great incentives as well!Highly recommend.

Fernanda · 30 July 2024