Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are 100 % happy with the efficient, professional and diligent service that Whites provided when we sold our house in Doods Road, Reigate. All advice was sound and reassuring. Mike was fantastic at keeping everyone up to date and maintaining a calm, efficient and professional service finding solutions to the complex problems we encountered.
Anne · 26 October 2021
Agent replied · 25 October 2024
Really pleased you were so happy with our service. Mike was so happy to read your extremely kind words of support. Thank you for choosing White & Sons to sell your home and for taking the time to leave such a wonderful review.
★★★★★ 5/5
GoogleI can't fault the experience - from my first viewing to collecting the keys.
Very open and honest throughout; always responsive and informative with updates; clear communication; friendly and approachable.
It was a bumpy journey (as buying a property can be), but Jackie and team were on it with us. Thank you!PositiveResponsiveness, Quality, Professionalism
Donna · 26 October 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave such a wonderful review, we really appreciate you taking the time to do this. Really pleased we were able to smooth out some of those bumps for you.
★★★★★ 5/5
TrustpilotThe team were fantastic
The team were fantastic. So helpful in every way. Went above and beyond to keep the sale of my house moving forward, liaising with all parties and keeping me informed at all times. Highly recommend.
M · 19 September 2025
Agent replied · 17 October 2025
Thank you for placing your trust in us to sell your home. We are delighted to hear that you were so happy with the service. Thank you for sharing your experience and leaving a review, this is very much appreciated.
★★★★★ 5/5
TrustpilotViewing with Charles Lockhart
We had a lovely viewing, and chat with Charles. He was very knowledgeable, not just about the house we were looking at, but the market in general. We were really grateful for his time. Many thanks.
James · 2 September 2025
Agent replied · 17 October 2025
We are delighted to hear that your found Charles to be very knowledgeable. We are very grateful for taking the time to leave a review. We wish you all the very best with your property search.
★★★★★ 5/5
GoogleProfessional approach & valuation, 14 viewings booked in on day one and 3 offers made. James and team have held our hands through to exchange. We hope to complete next week. Service has been exemplary and we wouldn't hesitate to recommend the Reigate team.
Membership · 26 October 2022
Agent replied · 25 October 2024
We are so pleased we were able to help you complete on your sale. Your recommendation is the highest accolade we could ever ask for, so for this, and for choosing us to help in the first place, we thank you.
★★★★★ 5/5
GoogleJackie Nathan at White & Son’s Reigate Branch is always a pleasure to deal with. She’s supportive and reassuring and gets things done efficiently and cheerfully. Her knowledge & understanding of the property market and the local area is second to none. I wouldn’t hesitate in recommending her to a friend.PositiveProfessionalism
Louise · 26 October 2021
Agent replied · 25 October 2024
Thank you very much for your extremely kind words. These have certainly put a spring in Jackie’s step today.
★★★★★ 5/5
TrustpilotEveryone at the Oxted Branch were…
Everyone at the Oxted Branch were wonderful. Even though buying a property can be stressful, they really helped to make the process smooth and kept in touch the entire time. Thank you to everyone at the Oxted Branch!
Isobel · 4 April 2023
Agent replied · 29 October 2024
Really pleased that the Oxted team made your property purchase so stress free. Thank you for taking the time to leave such a wonderful review.
★★★★★ 5/5
TrustpilotThe Oxted Branch.
I dealt with the Oxted branch and found them do very helpful, efficient and friendly.
Elvira · 14 February 2026
Agent replied · 20 March 2026
So pleased that you found our Oxted branch to be helpful, efficient and friendly. We pride ourselves on keeping tricky sales on track, so to read your review is music to our ears. Thank you for choosing White & Sons to help and for sharing your experience.
★★★★★ 5/5
GoogleWe want to say a huge thank you to all the team at Reigate, and especially to Mike who handled our property sale with superb professionalism. Mike was always calm and attentive, had exceptional attention to detail and advised us well on our onward purchase. Highly recommended.Thank you!
Angela · 26 October 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave such a wonderful review, this has really put a spring in Mike’s step. It’s our absolute pleasure to help you, thank you for choosing White & Sons to sell your property.
★★★★★ 5/5
GoogleEd MacFarlane was superb. Ed had a lot to manage with a three tiered house sale/purchase chain and managed it well through to completion. Thank you Ed!
Edward · 10 October 2025
Agent replied · 10 October 2026
Ed was so pleased to read your incredibly kind appraisal of his efforts, thank you. We are delighted we were able to complete on your three-tiered chain - thank you for trusting White & Sons.
★★★★★ 5/5
GoogleJames and Richard made my experience very easy and took the stress out of what is often a complex and protracted process. They were true professionals, were always on call and gave sound advice throughout my purchasePositiveResponsiveness, Quality, Professionalism
Jane · 26 October 2022
Agent replied · 25 October 2024
Really pleased we were able to take the stress out of the situation for you. Thank you for taking the time to leave such a lovely review, we really appreciate this.
★★★★★ 5/5
GoogleVery friendly, attentive staff. Always willing to help. Quick to return calls and kept us informed all the way.
Jackie · 23 December 2025
Agent replied · 22 January 2026
Thank you for leaving a review. The team really appreciates you taking the time to do this. We are so pleased you are happy with the service.
★★★★★ 5/5
TrustpilotGreat team in Reigate office very…
Great team in Reigate office very professional and helpful
Joanne · 10 March 2026
Agent replied · 20 March 2026
Delighted to hear that - thank you. We really appreciate you taking the time to leave a review.
★★★★★ 5/5
GoogleExcellent viewing with Louise Lendon - we were a little late and she was very accommodating and patient while we viewed the property - very knowledgeable - highly recommended
Ash · 10 September 2025
Agent replied · 8 October 2025
We are so pleased your viewing with Louise was excellent. We wish you well on your property journey. Thank you for taking the time to leave a review.
★★★★★ 5/5
GoogleVery helpful, professional and friendly service throughout the process of buying our new home. Jackie was really responsive, quick in getting back to us with a range of queries that we had. Thanks to the whole team.
Rosemary · 26 October 2022
Agent replied · 25 October 2024
Thank you very much for taking the time to leave such a wonderful review. Really pleased we were able to help you purchase your new home, it’s a real privilege to be part of that process with you.
★★★★★ 5/5
TrustpilotThe team were great at keeping us in…
The team were great at keeping us in the loop throughout relevant stages of the sale. They ensured that towards the end of the sale solicitors were chased and enquiries were replied to. The communication has been good and we did not experience any issues with the estate agents. Thank you!
Maisiee · 5 December 2024
Agent replied · 24 December 2024
Thank you for taking the time to leave a review, we really appreciate your kind words. Really pleased your first purchase went well and it's a real honour to be part of this experience with you.
★★★★★ 5/5
TrustpilotThank you!
Full marks to the W&S staff for their energy, professionalism, and dedication to delivering a first-class service. They were honest in their assessments and kept me always informed during the process, which was greatly appreciated. Thank you to Martin and his team!
Mike · 14 March 2022
Agent replied · 29 October 2024
Thank you very much for taking the time to leave such a wonderful review. We are so pleased we were able to help you - thank you for choosing White & Sons.
★★★★★ 5/5
TrustpilotRachael was a very friendly fantastic…
Rachael was a very friendly, fantastic agent; able to answer every question I had and more! She was very respectful of the property too. I highly recommend her! :)
Hels · 19 June 2023
Agent replied · 29 October 2024
Thank you for taking the time to leave a view. So pleased you found Rachael so friendly and respectful.
★★★★★ 5/5
TrustpilotWonderful service and customer care
Wonderful service and customer care. Thank you.
Lockwood · 8 March 2026
Agent replied · 20 March 2026
Thank you for taking the time to leave a review, this is very much apprecaited.
★★★★★ 4/5
GoogleGood service, always there on the phone when needed. Thank you for all your help.
Michael · 23 December 2025
Agent replied · 22 January 2026
Thank you for taking the time to leave a review, this is very much appreciated.
★★★★★ 5/5
TrustpilotThey were not our agency but when we…
They were not our agency but when we needed help from them about the process, they were always very helpful
Danny · 22 October 2025
Agent replied · 22 November 2025
Thank you for taking the time to leave a review, this is very much appreciated. We are here to help, regardless of who you've appointed.
★★★★★ 1/5
TrustpilotRented through this estate agents and…
Rented through this estate agents and ended up being a awful experience. We kept the house so nice but when we left they accused us of stealing stuff,lying on checkout constant emails it’s been awful. I was in hospital at the time of moving and it’s been a horrible experience I’m so glad I’m out of the rental sector as the way they treat tenants is awful. It doesn’t matter how well you look after the property they will try to take every last penny they can! We went round to ask if we had any post and got accused of harassing the new tenants I have never heard anything like it! Don’t don’t don’t rent through this estate agents unless you like being fleeced at every last corner!
Lauren · 18 October 2022
Agent replied · 29 October 2024
We are of course disappointed to read your review. We pride ourselves on delivering exemplary service to our tenants and landlords and have constant feedback to support this. Having looked in to your situation further we understand you have dealt directly with both your landlord and with the inventory company, so we therefore unable to give comment. We would absolutely welcome the opportunity to help you further in this matter and, if helpful, speak to your landlord or the inventory company on your behalf. To obtain a better understanding of the issues, could we ask you to contact Deborah Bird, Lettings Branch Manager, on 01306 876902 at your earliest convenience.
★★★★★ 5/5
GoogleMany thanks to the Reigate team, especially Luke and Kieran for helping us with our first purchase!
James · 30 November 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. We are delighted to have help you with your first purchase. We hope you are very happy for many years to come.
★★★★★ 5/5
TrustpilotWent above and beyond…
Cedric & the team went above and beyond on this one and most definitely earned their fee, despite various setbacks along the way and a variety of complications. Friendly and helpful service, followed up on things post-exchange and did their best to make sure all went smoothly.
Alan · 15 August 2024
Agent replied · 29 October 2024
Thank you for taking the time to leave a review. We really do aim to mitigate the stress that naturally comes with selling/buying homes, so to read your kind words is all the validation we need to know we are doing a good job. Thank you for choosing White & Sons to help.
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