Stone Reigate Limited Reigate and Banstead reviews

★★★★★ 4/5

Google

We bought and sold with whites and managed to secure a sale within 10 days of going on the market. Our purchase was secured within a day of viewing the property and Rebecca was fantastic at the viewing. Throughout the process she was also great at keeping us up to date with developments. Our chain was by no means straightforward or smooth but it was managed really well and we couldn't be happier in our new home. Joe and katy

Joe · 17 January 2026

★★★★★ 4/5

Trustpilot

Review for Jordon Yates

My partner and I worked with Jordon on finding. A property. Unfortunately, he didn’t find us one but, we had a fantastic experience with him. Jordon was always available to do last minute viewings for us and was very flexible on timings given that we both work in London during the week. The houses were always well presented and Jordon had really done his research to show us round. Thank you very much Jordon!

Katie · 5 February 2026

★★★★★ 5/5

Trustpilot

Great service from Stephanie and the…

Great service from Stephanie and the team, even though I was the buyer of the property, Steph still chased down the chain and got us across the line when it looked like it would never happen! Highly recommended. Many thanks.

Duncan · 13 July 2026

★★★★★ 5/5

Trustpilot

Kate has been very helpful…

Kate has been very helpful so far and has been quick with organising viewings. Her responses regarding any questions we have had have been quickly answered.

Louise · 11 June 2026

★★★★★ 5/5

Trustpilot

Rebecca was an absolute gem and was…

Rebecca was an absolute gem and was extremely thorough and helpful in assisting us with buying our flat. Rebecca kept us in the loop at all times and helped keep things moving. Thank you for everything. Would highly recommend!

Stephanie · 17 February 2026

★★★★★ 5/5

Trustpilot

Great Experience

What a lovely company. On contacting the company an appointment was made straight away and a quotation received in days. All the staff were friendly and extremely hard working and it was fascinating watching them work. They provide a very efficient service and pay attention to every detail and I feel I have received a first class product representing great value for money. My driveway looks superb.

GARROD · 14 July 2026

★★★★★ 5/5

Trustpilot

Stress free property purchase

Had such a stress free experience buying my first home with white and sons. Cédric was excellent and so was Jack. Both really helpful and knowledgeable about the property, and were super supportive along the way. They were quick to respond to any queries I had. I hope to buy another property through them in the future.

Sarah · 26 August 2026

★★★★★ 5/5

Trustpilot

An exceptionally committed team!

I cannot recommend Cedric & his team highly enough.

Sc008yd00 · 21 August 2026

★★★★★ 5/5

Trustpilot

Stephanie and her team were…

Stephanie and her team were professional and helpful from start to finish.

Penny · 19 July 2026

★★★★★ 5/5

Trustpilot

Rebecca is brilliant!

Rebecca was brilliant at handling everything and was always at the other end of the phone when needed. Thank you for everything and getting me the hour I love.

Jo · 11 March 2026

★★★★★ 5/5

Trustpilot

Management company assistance

Sarah Armstrong and team have been really helpful in the process of selling my flat.

MRS · 19 June 2026

★★★★★ 5/5

Trustpilot

Great service

Great service, Jack and Cedric were super helpful easily reachable.

Adam · 22 July 2026

★★★★★ 5/5

Trustpilot

James and his team at Horley white and…

James and his team at Horley white and sons are phenomenal. We have dealt with them over the last couple of years and each time they have gone above and beyond. On this occasion, James and his team managed to secure us 6 viewings within 4 days of being listed (off market) we received 4 offers on the 4th day. I do believe that the team put in a lot of effort to secure us those offers and I do feel that we wouldn’t have been able to do it without them. James personally worked on our sale, and was incredibly thorough and communicative on a weekly basis, sometimes even several times per day. James chased everyone within the chain on our behalf and always returned any missed calls. Lucy showed us many houses and was also available at a drop of a hat. Stephanie too, stepped in whenever she was needed so we were never left without someone to reach out to. We would highly recommend white and sons Horley to anyone. They provided a seamless and stress free experience, and we will be sure to use them again should we need them.

Anais · 21 May 2024

★★★★★ 5/5

Trustpilot

Really professional service and…

Really professional service and attention to detail from original purchase to exchange of contracts. Thanks Jack.

Malcolm · 19 April 2026

★★★★★ 5/5

Trustpilot

Great communication

We were struggling to sell our property until white & sons took over and they got it sold within a matter of a few weeks. The communication has been great throughout the process and been really easy to get hold of someone via phone or email.

Laura · 20 August 2026

★★★★★ 1/5

Google

I was in the process of purchasing a flat in Wansbeck House, Apley Road; 6 months in I find out the property management has no sink fund and expensive works planned on the building which meant I could no longer afford the purchase. The owner, Steve Jenns conveniently failed to mention this at the start of the process and the estate agent (White and Sone) claimed they didn't know about this either. I incurred legal costs during the process so came worse off than when I stared. At one point the estate agent, Ed Macfarlane tried to pressure me to complete, saying the owner was getting impatient and was wondering why things were taking so long. When the owner is the one who withheld critical information from me, leading to me having to walk away when I was belatedly informed of the situation with the building. Unprofessional and dishonest behaviour on the part of both the owner and estate agent. Will not be hing white and sons again.

Melody · 23 November 2025

★★★★★ 5/5

Trustpilot

Great Experience

The service we experienced with a recent property viewing was exemplary. Lisa Jane showed us around the property, allowing us space to view while taking note of the queries she was unable to answer immediately. She then did what few agents seem to manage successfully, she followed up promptly with satisfactory answers to all our queries.

Jennifer · 16 May 2026

★★★★★ 5/5

Trustpilot

Proactive and good communication

Communication and chasing from Rebecca Thomas was consistent, persistent and proactive throughout the entire sale, despite a long process.

James · 11 February 2026

★★★★★ 5/5

Google

Being first time buyers, and having heard how lengthy and difficult the process can be, we prepared ourselves for the 'worst'. I can however say that the process, while lengthy, was anything but. James and his team were extremely knowledgeable, always willing to assist, and available when needed. We were always kept informed of where we were in the process, what was required from us to progress, or if delayed - the reasons for this and potential times to a resolution. I'd like to thank them for their professionalism, communication, and friendly way of work in helping us secure our new home.

Don · 26 October 2023

★★★★★ 5/5

Google

Having not moved for nearly two decades, we chose Whites again as they were very professional back then. Pleased to say they remain so. James was incredibly personable, communicative and pragmatic, and really well supported by Luke and Kieran. They made a slightly challenging process stress free for us, keeping us well abreast of matters but not making us sweat the small stuff…fantastic service with great advice in a challenging market. I would not hesitate to recommend this professional and friendly team.

Johnny · 26 October 2023

★★★★★ 5/5

Google

The Sales team at Reigate have been exemplary in marketing our property and finding a buyer for whom it is an ideal home. We really appreciated the frequent updates during the process and the liaison in terms of conveyancing making for a smooth transaction. All the staff involved were highly professional, friendly and efficient in all dealings. I would have no hesitation in recommending for expert knowledge and experience of property sales in their area.

Chris · 23 November 2025

★★★★★ 5/5

Trustpilot

Best estate agent in Reigate by far !

Absolutely amazing estate agent in Reigate - had the pleasure of dealing with both Rebecca and Louise ! Nothing is too much trouble, by far the best estate agent I’ve come across in many years of buying and selling - super friendly, knowledgeable and professional, I can’t recommend them more.

Vanessa · 11 June 2026

★★★★★ 5/5

Google

We had the pleasure of working with Rebecca during the purchase of our first home, and we cannot recommend her highly enough. From our initial enquiries through to completion, Rebecca demonstrated exceptional professionalism, knowledge, and dedication. As first-time buyers, the process was unfamiliar to us, but Rebecca guided us through each stage with clarity and patience. Her communication was always prompt and informative, and she consistently went above and beyond to ensure everything progressed smoothly. Her attention to detail, integrity, and genuine commitment to our best interests gave us great confidence throughout the process. We are truly grateful for her support and expertise, and we are delighted with the outcome. Thank you, Rebecca, for making our first home-buying experience such a positive one.

Tegan · 8 September 2025

★★★★★ 5/5

Google

Recently purchased our dream property and without the help of Andrew and his team it wouldn’t have been possible. Nothing was too much trouble. whether it was time on the phone, many visits to the property or chasing solicitors Andrew was always there. Thank you so much. Janene and Steve

Janene · 21 January 2025