Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe Consultant and rest of the team…Seller’s Experience
The Consultant and rest of the team were diligent informative and helpful in all aspect. Positive attitude always prevailed. Immediate response with emails and phone calls. Helpful to both the seller and the buyer.Always received feedback with the viewings and any comments whether positive or negative shared with us. We highly recommend their services.
Kem · 15 November 2022
Agent replied · 29 October 2024
Thank you very much for taking the time to leave a review. We are so pleased that you had such a positive experience. We really do try to mitigate some of the stress typically associated with selling and buying houses. We really appreciate the recommendation. Thank you once again.
★★★★★ 5/5
TrustpilotFriendly and professional service
All the team were friendly courteous and professional. My property was presented to the market with professional images and all viewings were escorted by a member of staff and regular feedback offered. A satisfactory sale was arranged within a relatively short space of time.
Simon · 20 March 2025
★★★★★ 5/5
TrustpilotHighly recommended….
Very professional and well organised lettings team. Our experience has been first class, from initial valuation, securing tenants, co-ordinating maintenance, administration and clear/timely communications. Would highly recommend
Martyn · 4 August 2024
Agent replied · 29 October 2024
So pleased you find our lettings team professional and well organised - we do try to make life easy for our landlords. Your recommendation is the highest form of praise we could ask for, and for this we thank you wholeheartedly. Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotGreat Service
I recently arrange for a valuation from the new Whites store in Leatherhead and was extremely pleased with the preparation that went into it and the level of service the team offered. I have previously had a not so pleasant experience with a local agent so it’s great to know there is a reliable and trustworthy agent in town!
Harry · 26 January 2022
Agent replied · 29 October 2024
We are so pleased you had such pleasant experience at our new Leatherhead office. Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotThe Estate Management Department are great
I would like to thank both Ross and Justin for their consummate professionalism in bringing our Residents Association into the 21st century. We couldn't have managed without them both, as well many others in the Block & Estate Management department over the years. The roof replacement project was well managed and a huge success and I wouldn't hesitate to recommend them to anyone in future.
Ian · 3 December 2020
Agent replied · 29 October 2024
Thank you very much for taking the time to leave a review, it is very much appreciated.
★★★★★ 5/5
TrustpilotThank you Darren for your excellent…
Thank you Darren for your excellent service and hard work, very professional throughout. Sue Gallagher
Mr · 4 March 2021
Agent replied · 29 October 2024
Thank you very much for taking the time to leave such a wonderful review.
★★★★★ 5/5
TrustpilotNo.1 agent for us
I’ve used White and Son for both sale and purchase and can’t fault them . They keep in touch all the way through and even after to make sure all is well . All the staff are polite and friendly even through stressful moments. Would highly recommend and would definitely use again but with no offence hopefully not for some time yet
Maxine · 18 March 2021
Agent replied · 29 October 2024
Thank you for leaving such a wonderful review. No offence taken, we would be delighted to help you again - when the time is right!
★★★★★ 4/5
TrustpilotStaff always attentive
Staff always attentive, good Lettings team and accompanied me as we saw potential tenants, viewing. Office efficient, good turnaround time to queries . We have used Whites for years and would not change.
Steph · 6 March 2024
Agent replied · 29 October 2024
It is such an honour to have been working with you for so many years. Thank you for taking the time to share your thoughts and we very much look forward to working together for many years to come. Thank you once again.
★★★★★ 4/5
GoogleWhat I liked the most is that i was able to contact Edward ( who was dealing with the sell) any time. He was very proactive and very helpful in every stage of the process, dealing with solicitors and other parties involved. In my view Edward and White and Son as a whole agency deserved the highest commendation.PositiveResponsiveness
Ireneusz · 26 October 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave such a positive review, this is very much appreciated. We are so pleased you found our trademark proactive approach so helpful. Thank you for choosing White & Sons.
★★★★★ 5/5
GoogleBeen very pleased with the handling of our house sale. All of the team have been professional, thoughtful and reactive. Would recommend
Angela · 26 August 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave a review of your experience, this is much appreciated. Your recommendation is the highest accolade we could ask for, thank you.
★★★★★ 5/5
GoogleVery professional and helpful service from Jackie and all the team at the Reigate office. From valuation through viewings, offer acceptance, exchange and completion it was an absolute pleasure to deal with White's. What could have been a difficult sale was made smooth and easy by Jackie's responsive, can do attitude. Very highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Mark · 26 October 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave a review, this is very much appreciated. Really pleased that the team smoothed the way with your transaction and left such a positive impression. Thank you for the recommendation and for choosing us to help.
★★★★★ 5/5
TrustpilotWe want to say a heartfelt thank you to…
We want to say a heartfelt thank you to the whole team at Reigate and especially to Mike who handled our sale with complete professionalism. We always felt that nothing was too much trouble and Mike's exceptional attention to detail, and calm, measured advice, not only on our sale but on our onward purchase were very much valued. Highly recommended.
Angela · 16 December 2020
Agent replied · 29 October 2024
Thank you for taking the time to leave such a wonderful review. We are so very pleased we were able to help with both your sale and purchase. Your recommendation is the highest compliment we could ask for - so thank you.
★★★★★ 1/5
GoogleI have booked a viewing for a property with the Reigate branch. Unfortunately nobody came to the appointment and me and my wife were left there waiting. When we called the office they told us that the property was already under offer. They just didn’t bother to let me know and cancel the appointment. Very unprofessional and irresponsible behavior.
Macke
Diamantis · 26 October 2020
Agent replied · 25 October 2024
We would like to extend our most sincere apologies, leaving people outside properties isn’t standard practice for us. Despite attempts to contact you it would appear that you were not in receipt of our cancellation, for which we are truly sorry. Please be reassured that we would never intentionally leave anyone stood outside a property. We thank you for bringing this to our attention and giving us the opportunity to contact you to explain the situation. Kindest regards White & Sons
★★★★★ 5/5
TrustpilotA thoroughly professional team
A thoroughly professional team: knowledgeable, efficient, endlessly patient, polite and always quick to respond. I couldn't have wished for better service.
Manolis · 4 July 2024
Agent replied · 29 October 2024
Thank you very much for taking the time to leave a review, we really appreciate the feedback. Delighted to hear that our service left you feeling so satisfied.
★★★★★ 5/5
TrustpilotWould Recommend
Great experience, everyone at the Dorking branch have been supportive, honest and approachable from start to finish. Lots of experience and advice to share and always happy to answer any questions. They have worked tirelessly in our interest, going above and beyond.
Elizabeth · 6 February 2023
Agent replied · 29 October 2024
Thank you very much for taking the time to leave such a wonderful review. Really pleased we were able to help you through your property journey.
★★★★★ 5/5
TrustpilotDorking lettings office
Sam in the Dorking lettings office has been exemplary in his handling of some major repairs that arose unexpectedly as soon as the tenant moved in. He has kept all parties informed at every stage and is a pleasure to deal with.
CB · 28 October 2022
Agent replied · 29 October 2024
Thank you for taking the time to leave such a wonderful review, this really did make Sam's day.
★★★★★ 5/5
TrustpilotWhites & sons
Thank you to all the team on making the sale of our property straight forward and successful. We would highly recommend whites & sons Estate agents to anyone selling or buying a property.Great communication throughout & stress free! Thank you
Chloe · 10 November 2022
Agent replied · 29 October 2024
Thank you for taking the time to leave a review of our service, we are extremely grateful. Really pleased we were able to make your sale so straight forward. Thank you for choosing us to successfully sell your home.
★★★★★ 5/5
TrustpilotFantastic Service
We are in the middle of moving house and have had some issues to overcome. Debbie has gone above and beyond to help us even driving to our house to deliver paperwork. We can’t thank them enough for all their hard work.
Joanne · 1 August 2022
Agent replied · 29 October 2024
Thank you very much for taking the time to leave such a wonderful review. So pleased we were able to help.
★★★★★ 5/5
TrustpilotThank you.
Staff at the Horley office have been exceptional, from the first visit to the final completion on what was a very long and sometimes frustrating journey for them and for us, great patience and optimism from James and Becky.Well done and many thanks.
Mark · 29 May 2022
Agent replied · 29 October 2024
Really pleased you found our service exceptional. Really pleased we could help with the trials and tribulations which are often associated with moving. Thank you very much for taking the time to leave such a wonderful review.
★★★★★ 5/5
TrustpilotFantastic Bunch
I just want to say what a fantastic bunch of people !! I only popped in for some advice but the staff were extremely friendly and helpful. When the time comes for me to sell I will certainly be visiting Whites in leatherhead again.
Blaize · 2 February 2022
Agent replied · 29 October 2024
Thank you very much for your extremely positive words of encouragement. We would be delighted to help you when the time comes.
★★★★★ 5/5
TrustpilotA smooth move!
The Reigate office, led by James, has been professional and efficient from valuation to sale (we exchanged today and complete next week). They arranged 14 viewings on day one of the house being on the market and we had 3 offers.
Di · 20 May 2022
Agent replied · 29 October 2024
Really pleased your move was so smooth. Thank you for choosing us to help with your sale.
★★★★★ 5/5
TrustpilotCédric has been a pleasure to deal with…
Cédric has been a pleasure to deal with on a daily basis. He has worked hard to get the deal across the line. Thank you very much!
Kyle · 28 August 2023
Agent replied · 29 October 2024
So pleased we were able to get your deal across the line and that you found Cedric a pleasure to deal with. Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotGreat to deal with
Everyone in the office was very helpful and great to deal with. They kept me updated and had great communication.
Prash · 21 May 2025
★★★★★ 4/5
GoogleVery helpful team of Kieran and Luke especially helped with the sale and purchase of new property. Would recommend!
Max · 30 November 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave a review, we really appreciate you doing this. So pleased we could help with both your sale and purchase of your home. Thank you for choosing White & Sons
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