Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI cannot recommend Leatherhead Whites…
I cannot recommend Leatherhead Whites highly enough.Throughout the sale of our late mother’s flat, which was sold promptly, Stephanie and Grace who we largely dealt with were polite, highly professional, informed us extremely well every step of the way and were lovely people to deal with. They were highly effective in selling the property quickly which a previous agent had failed to do.
Georgina · 22 July 2022
Agent replied · 29 October 2024
Thank you very much for leaving such a wonderful review. We are so pleased we were able to help you. Thank you for choosing us to support you through this process.
★★★★★ 5/5
TrustpilotHighly recommend
The Guys were supportive as we were selling our parents house, took us through all the random questions we threw at them at our speed. We got to a position of several offers, together we found the best buyer. We highly recommend The Team.
Julia · 10 June 2025
★★★★★ 5/5
TrustpilotThank you Cedric and Jago and Jack for…
Thank you Cedric and Jago and Jack for all of your help and support with our purchase. You have been truly responsive and helpful at every step. Highly recommend!
Annie · 1 November 2025
★★★★★ 5/5
TrustpilotGreat team and service
Great people, thank you Savannah and Megan for providing a great service! The lettings/ property management team has been really efficient in dealing with issues, always responsive to emails/calls.
Kiki · 8 October 2024
Agent replied · 29 October 2024
Really pleased you find our lettings/property management team so great! Thank you for taking the time to leave a review, this is very much appreciated.
★★★★★ 5/5
TrustpilotHighly recommended
Andrew, Jackie and the team were a pleasure to deal with from start to finish - deep expertise in the local area and market, professional, friendly, and always ready to help with any issues that arose. So glad we chose them, highly recommended.
Julia · 13 January 2024
Agent replied · 29 October 2024
We are really pleased you chose us too, so happy we were able to help. Thank you for taking the time to leave a review, much appreciated.
★★★★★ 5/5
GoogleWe cannot thank Edward enough for his assistance with the sale of our property under very unusual circumstances, given we were in a global pandemic and we were also relocating overseas. He made sure that everything ran very smoothly and updated us along the way and always kept us in the loop.
A huge thanks to him and everyone at White & SonsPositiveResponsiveness, Quality, Professionalism, Value
Jon · 26 October 2021
Agent replied · 25 October 2024
Thank you very much for taking the time to leave such a lovely review. We are so pleased we were able to help you sell and relocate. Thank you for choosing White & Sons.
★★★★★ 5/5
TrustpilotPatience
In a very challenging, slow market the staff at Reigate Branch sympathetically led us through selling our property over the 12 months it was for sale, before accepting a suitable offer.
Christine · 13 February 2026
Agent replied · 20 March 2026
So pleased we got there in the end! Thank you for taking the time to leave a review, we really appreciate it. We are pleased pleased you place your trust in us to successfully sell your property.
★★★★★ 5/5
GoogleExcellent service from the whole team from the Reigate Office, throughout the whole sale process. Would absolutely use them again.
Rowan · 10 May 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave a review. We are so pleased to hear you were so happy with the service.
★★★★★ 5/5
TrustpilotExceeded the boundaries of expectation
Exceeded the boundaries of expectation. The team in particular Cedric, Jack & Jago were always willing to walk the extra mile and help me.
P · 7 November 2024
Agent replied · 24 December 2024
Absolutely delighted to read that we "exceeded the boundaries of expectation"! Thank you for taking the time to leave such a wonderful review, we really appreciate you doing this.
★★★★★ 5/5
GoogleWell! There are estate agents and estate agents
After a nightmare experience with 2 estate agents who both offered apauling services we decided to go with White and Son. From the offset they were corteus ,professional and most professional. The communication was second to none ,Edward Leer was in particular most helpful and we would like to thank you allPositiveResponsiveness, Quality, Professionalism, Value
Stephen · 26 October 2021
Agent replied · 25 October 2024
Thank you very much for your extremely kind words. We are so pleased that we were able to restore your faith in Estate Agents. Edward is brimming with pride. Thank you for choosing White & Sons.
★★★★★ 5/5
TrustpilotVery pleased with team at Whites, Horley Branch
James, Lucy and Team at Horley Branch were informative, professional, approachable and pro-active throughout the conveyancing process. We love our new home so hopefully we won't be moving again for some time! However, if the need arises we would return to Whites - thank you all
Karen · 8 August 2023
Agent replied · 29 October 2024
We are so pleased you love your new home and we are immensely proud we were part of that process. Thank you for taking the time to leave such a wonderful review, we really appreciate you doing this. It would be an absolute privileged to help you, should the need arise again.
★★★★★ 5/5
TrustpilotAll the colleagues were a pleasure to…
All the colleagues were a pleasure to deal with, available for our random questions and requests and went the extra mile in getting our transaction over the line.
Diane · 16 February 2026
Agent replied · 20 March 2026
Thank you. So pleased we got you over the line.
★★★★★ 5/5
GoogleI recently purchased my first flat with Ed as our estate agent. He was incredible responsive, helpful and went above and beyond to make the sale happen before Christmas when faced with some difficult and slow solicitors on both sides of the transaction.
It felt like we really had someone in our corner.
I hope him and the team took a well deserved break over Christmas.
Anna · 1 January 2025
Agent replied · 8 January 2025
Really pleased that Ed made you feel that you had someone in your corner, that is so wonderful to read. Delighted that he made it happen within your timescales. Thank you for taking the time to leave a review, we really appreciate you doing this.
★★★★★ 5/5
TrustpilotCedric and his Team are exceptional and…
Cedric and his Team are exceptional and go the extra distance to make the selling experience as smooth as possible.
Dereck · 16 April 2026
Agent replied · 22 September 2026
Thank you. We are so pleased to hear that our service has the right balance of personal touch and effective chain management. We are over the moon to hear you would use us again. Thank you for placing your trust in us and for taking the time to share your experience.
★★★★★ 5/5
TrustpilotThe whole team were super professional…
The whole team were super professional from start to finish despite a tricky chain and lots of moving parts
Laurie · 23 April 2026
Agent replied · 22 September 2026
We are so pleased we were able to help navigate those tricky elements. Thank you for placing your trust in White & Sons, and for taking the time to leave a review.
★★★★★ 5/5
TrustpilotAn excellent service
We had an extremely positive experience from start to finish with Jackie and the team for a recent house sale. Communications were easy, they had very good, up to date local insight in the market, they were clear, assertive, honest and sensitive. I felt that Jackie acted in our best interests at all times. Thank you for making it a stress free transaction!
Rachel · 16 June 2021
Agent replied · 29 October 2024
Thank you very much for leaving such a wonderful review, we really appreciate this. So pleased you had an extremely positive experience and that your transaction was stress free. Thank you for choosing White & Sons.
★★★★★ 5/5
TrustpilotGreat service from Freya
Freya was professional yet friendly while we went through the tenancy process. She's kept me up to date throughout and was happy to answer a bombardment of questions that I had. Freya has made this process easy!
Harry · 16 January 2024
Agent replied · 29 October 2024
Thank you for taking the time to leave such a wonderful review. Freya was delighted to read your comments, really pleased we could help you and absolutely thrilled that we made it so easy. Thank you once again.
★★★★★ 5/5
TrustpilotJust brilliantly professional
Megan and James in letting are both first rate, they understand our circumstances and both manage and let our properties with wonderful efficiency. Highly recommended them.
Christopher · 24 September 2026
★★★★★ 5/5
TrustpilotBlock & Estate Management Department
Justin and his team have provided comprehensive services for me over a number of years in looking after my block of apartments in the local area. They are cost effective, always on hand, great communicators, and have never let me down. In short, providers of a first class service in every way.
Mr · 12 August 2022
Agent replied · 29 October 2024
Thank you for taking the time to leave a review of our Block & Estate Management service, this is very much appreciated. We are so pleased you find our service "first class".
★★★★★ 2/5
TrustpilotDo it yourself!
I rented out my 2 bedroom flat through white and sons Oxted. All in all it was a pretty stressful experience.I paid nearly 700 pounds for the choice of 2 Tenants. The chap I choose turned out to bea real pain. One payment in 12 months was on time, every little detail of the flat he was unhappywith. It cost me ridiculous amounts of money with trade people fixing minor problems. I’m surprised he didn’t request a tradesperson to change a light bulb for him!Fortunately the chap requested a 6 month break clause in his contract. I activated this exactly 6 months to the day, giving him 2 months notice.I was informed by the agent at this time the market was very slow and it was unlikely I would find a new tenant. As the 2 month mark approached the tenant was still there and showing no signs of leaving. Again informed by the agent the market was slow and I should consider keeping him on.Eventually I got rid of the tenant, 5 months after serving notice. After repeated warnings of a slow market.I felt like I was being played by both the agent and the tenant. I was returned the keys 3 weeks after his final rent . Finally after getting back my property I found out he had a cat (which I wouldn’t have minded had Ibeen asked), found opened mail addressed to me,was given one less set of keys, and had 2 chairs taken from the flat. But he was gone. Albeit with a good reference from the agent.My next move was to find a new tenant. I used openrent.co.uk. I had 8 viewing requests in the first 24 hours. Not such a slow market after all!So far so good with the new tenant
Robert · 28 February 2024
Agent replied · 29 October 2024
Obviously disappointed to receive your service rating as we pride ourselves on maintaining our higher than industry average TrustScore. We appreciate that your tenancy agreement was time consuming for you to manage, past our initial involvement, but we are pleased that we were able to arrange its conclusion by mutual consent and without dispute. Despite our best endeavours, we respect your decision and wish you all the very best with future tenancies.
★★★★★ 4/5
Trustpilot2 Properties Viewed
Rebecca showed us around 2 properties and was open and honest about them and our questions - which made the viewing experience a pleasant one.
Jonny · 22 September 2026
★★★★★ 5/5
GoogleWe have recently used Whites & Sons to sell our flat and have had a great experience.
Ed, our estate agent, has been amazing - quick to get back to emails or calls, always contacting us with updates on the chain and just a genuine pleasure to work with. We really felt like he, and Whites, had our interests at heart. Thank you!
Fergus · 4 December 2024
Agent replied · 8 December 2024
Thank you for taking the time to leave a review, what a joy to read your incredibly supportive words. Really pleased you had a great experience, we really do try to make this process an enjoyable one. Thank you for placing your trust in the Reigate White & Sons team, your kind words have made Ed's day! Thank you, once again.
★★★★★ 5/5
TrustpilotJames
James, Stephanie and the team made the whole house buying process really simple. They kept me informed along the way and were quick to action any issues that arose. I would definitely recommend them.
Sarah · 20 December 2023
Agent replied · 29 October 2024
Thank you for leaving a review, we really appreciate you taking the time to do this. So pleased we were able to make this a simple process - we really believe that moving home shouldn't be stressful. Thank you for the recommendation too.
★★★★★ 5/5
TrustpilotExtremely professional Estate Agent
Extremely professional Estate Agent. They took fantastic photos of our house and the team, especially James Richards worked tirelessly to achieve a successful outcome for us. Couldn't have been better!
Rob · 9 March 2024
Agent replied · 29 October 2024
What a review! To hear there wasn't anything we could do better fills us with immense pride. Thank you for choosing us and for sharing your experiences. So pleased we were able to achieve a successful outcome for you.
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