Choices reviews

★★★★★ 5/5

Google

Vicky Rice is the best!! It is admirable how prompt she is to deal with issues whenever I need her support. So Approachable and attentive. Thank you very much Vicky!

Ellen · 25 November 2024

★★★★★ 5/5

Google

Ebony Ramsey had Very good Feedback and polite. Thank you for always supporting our rental management

Ronny · 22 July 2026

★★★★★ 5/5

Google

Vicky Hall was exceptional and got my problem repaired and sorted within 2 hours of me telling her!

Chris · 27 April 2025

★★★★★ 5/5

Google

Paula has looked after us since we've been living in our rented flat from Choices and we felt nothing short of completely looked after during our entire tennancy. All questions answered, a friendly voice to help us out when we needed it - what more could you want! Thank you so much to Paula and the team at Choices.

Louis · 2 December 2024

★★★★★ 5/5

Google

Vicky Hall has been the most enormous help to me as a landlord - sorted all my long term concerns which I had failed to address since pre-Covid and got me fully sorted out and up and running as I should be in 2023. I am most grateful to her for her time, patience and perseverance.

Emma · 7 March 2023

★★★★★ 5/5

Google

Excellent estate agents, been in a rented property for nearly a year with them now and we have had absolutely no problems. Any issues with the property (not very many) were all dealt with immediately and the tradesmen used were really top level, I should know, I was in the building trade. Thanks to Vicky Hall too, she’s brilliant.

Paul · 15 October 2022

★★★★★ 5/5

Google

I have been with choices over 7 years, and have always had a wonderful service. My new portfolio Manager Valeria Stirbu has been wonderful, always replying promptly and giving a friendly and professional service, really appreciate it. Thank you Valeria.

Della · 7 March 2024

★★★★★ 5/5

Google

Ms Vicky Rice has been always helpful and doing great jobs to us. Excellent communication with her.

Baifang · 9 March 2025

★★★★★ 5/5

Google

I have been dealing with Beth and I have to say, communication has been superb. Beth has been patient and very understanding in relation to a water ingress issue we are mutually responsible to resolve. Thanks for your help Beth.

Kathleen · 20 February 2024

★★★★★ 5/5

Google

Vicky has been a fantastic support for me as a landlord, helping me to navigate all of the current legislation and requirements. Always very clear, responsive and proactive, unlike lots of other letting agents that I have dealt with in the past. Would highly recommend.

Elevate · 17 April 2025

★★★★★ 5/5

Google

I’ve had a great experience dealing with Robyn Copperthwaite throughout my tenancy. He’s always been friendly, professional and quick to respond to any queries or issues. Communication has been clear, and he’s been approachable and helpful whenever I’ve needed assistance.

Adam · 1 August 2026

★★★★★ 5/5

Google

Chantel Taljaard is a very powerful tool to the company always trying harder every time to get the best results punctual With best customer service even every time going above duty-bound to her job

Lugia · 22 May 2024

★★★★★ 5/5

Google

Though I've moved out form the property rented with Choices. But I want to mention that Amy Francis from Choices is always and very responsible for big and small things. She is always welling to help out and sorts everything! Big thanks to Amy!! Highly recommended

Kuan · 23 August 2023

★★★★★ 4/5

Google

This company were in charge of the apartment I was renting,majority of issues were resolved while renting very quickly,although on some occasions their hands were tied as the landlord semi managed the property.But following some issues upon leaving the property Karen at Choices was prompt and very helpful and sorted everything in super quick time.So thank you Karen I appreciate what you have done.

Gary · 18 June 2024

★★★★★ 5/5

Google

I want to say the biggest THANK YOU to Chantel Taljaard. If we had a problem, any kind of problem, Chantel did everything possible to solve that problem.Thank you Chantel Taljaard for the great help and efforts during our tenancy. You are amazing! All the best!

Mariya · 19 August 2023

★★★★★ 5/5

Google

I wanted to highlight the prompt and friendly service I received from Choices today - specifically Hannah Murray. I have recently moved to a new place, and she was hugely helpful in helping me with the process of checking out, actioning all of my requests almost immediately, and alleviating any concerns I had. Hannah has been very friendly and helpful in all of my communications with her.

Sandip · 26 August 2020

★★★★★ 5/5

Google

Excellent customer service by Daniel Thornton. He is very knowledgable in his sector, always responses promptly and captures the finest of details. Thank you Daniel for your can do attitude and high client services!

Fatma · 7 March 2024

★★★★★ 5/5

Google

Amy Ellis has been amazing with us from start to finish! The only estate agents I've felt comfortable with when looking for a new home and Amy really does represent the best side of choices and I am so grateful to have had her and the team look after us so well!PositiveResponsiveness, Quality, Professionalism, Value

Jaidah · 22 June 2022

★★★★★ 1/5

Google

Significant Failure in Duty of Care and Professionalismam I am writing this to warn potential tenants, particularly those who may be …

Stephanie · 13 March 2026

★★★★★ 4/5

Google

I have been renting via choices since more than 2 years. Given the average response of any letting agent in UK, they are fine. Amy Francis has always been my poont of contact and has been quite prompt in response since she has been handling my account. Thank you Amy.

Farhan · 14 December 2022

★★★★★ 5/5

Google

This is my first time renting with Choice, and I had a really smooth experience. The paperwork process was straightforward, and the customer service was excellent. A special thanks to the agent, Jamie Burton, for being so helpful and communicative throughout. Today I received the keys and I’m excited to move in!

SREEJITH · 23 March 2026

★★★★★ 5/5

Google

Was an amazing experience from start to end the staff were just awesome Lucy Ashley and kunal deserve a 10 star rating would recommend to anyone also a big thanks to Lucy for her brilliant and incredibly amazing level of service also Amy Francis was incredibly outstanding

Humayan · 28 February 2023

★★★★★ 1/5

Google

Just finished reading a post from kizzie King First let me say whilst we were tenants we could not complain, first class service But that all changed when we handed our property back September 2023, hence the low rating. We were told we may have to wait 3 months for my deposit to be returned (that's a first) We are now in the middle of February 2024. Have tried to speak to someone find out what is going on, have been passed from pillar to post. We have not even been told how to apply for the return of our deposit from TDS after asking Have now been told there are issues, that's why the TDS are there to resolve problems. I am wandering whether a member of staff own this property They have been very unhelpful. It seems like we are a secondary thought now that we have vacated the property My thoughts are with people who may not have the determination to follow this through or those that are struggling in these time We are not interested in your hollow reply to this post, just get our deposit returned Property Address 70 Marleston Lane NG24 3WD

Steven · 20 February 2024

★★★★★ 5/5

Google

Some feedback for Vicky Hall, who is my portfolio manager at Sinclair Hammelton / Choices. Vicky is consistently helpful, responsive, prompt, efficient, and always friendly and approachable. It is a pleasure doing business with her - she is a well-informed and reasonable source of sound advice. Thanks Vicky!

Anne · 14 December 2022