5/5
Googlegreat service - very polite - Hassan was helpful from the beginning, helped me arrange my mortgage and find me my dream home! 10/10 service thank you!!
Trusted Agent profile · Redhill, Surrey
Choices Redhill reviews
★★★★★
736 reviews across 2 platforms
99 Brighton Road, Redhill, Surrey, RH1 6PS
Part of Choices, see every office.
Choices's office in Redhill, Surrey, at 99 Brighton Road, is rated 4.4 out of 5 across 736 reviews on two platforms, including 729 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Choices, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Redhill office, from every platform, shown as written. First names only.
Google5/5
GoogleFriendly and efficient service received from Beth
Agent replied · 21 March 2024
Thank you for your 5* review.
5/5
GoogleVery fastly reacting.very nice service. 👍 …
Agent replied · 21 March 2024
Thank you for your review.
5/5
GoogleWe recently worked with Choices estate agents and worked closely Vicky Rice to carry out a Locksmith job for a tenant. Exceptional communication skills throughout and very professional, look forward to working with them again. Would highly recommend.
4/5
GoogleTook me a while to get in contact with the right person when I did,Charelle Treurnich got me a quick response
Agent replied
Thank you for your review. Kind regards, Karen Gunner, Customer Services Manager
5/5
GoogleJaqueline Petrova is an excellent member of the staff at Choices estate agents, excellent service and very helpful on the phone and on line.
5/5
GoogleVery efficient service from Charlotte Evans in the Brighton Office. Kept me up to date with repairs required and organised contractures to do work promptly.
Agent replied
Thank you for the great feedback. Kind regards, Karen Gunner, Customer Services Manager
5/5
GoogleI moved on from using choices as an agent but wanted to come back and mention how amazing Grace and Phoebe from redhill were compared to our new agents!!
Agent replied
Thank you for your review, please do come back us when your tenants vacate! Kind regards, Karen Gunner, Choices Customer Services Manager
1/5
GoogleExtremely dissatisfied with choices being a landlord, stay away.
Agent replied · 21 March 2024
Dear Padma, we are very sorry to hear of your disappointment, please contact our customer services and we will be happy to look into your concerns
5/5
FacebookI cannot recommend Chris, Stephanie and the team enough, very helpfull from start to finish, faultless service, many thanks to you all
1/5
GoogleThe worst agent I’ve ever seen. Stay away from them. Very bad customer service. Very bad in management. Asked them more than 10 times to fix things up, not respond to emails and never picked up my calls.
Agent replied
Hi Omran - I'm sorry that you feel this way. I can see that we have had numerous communications with yourself and that we are in the process of trying to agree for some new furniture to be ordered for you. If you would like to escalate this please feel free to contact me directly stephanieprior@choices.co.uk.
5/5
GoogleI pleased to report that Cerys Winn has now resolved the issues arising from an administrative error in drawing up a revised tenancy agreement last year.
Agent replied
Thank you for your review. Kind regards, Karen Gunner, Customer Services Manager, Choices
5/5
GoogleAlways get the best service.. Best and fast service..
Agent replied · 21 March 2024
Thank you for your 5* review.
1/5
GoogleHello, unfortunately the service and communication was very unprofessional from a lady called Raimonda who works at the Redhill office. She was rude, aggressive, and lack of transparency and communication to questions I had asked were unprofessional. I have asked for someone in management to contact me to discuss so will update results once I get a call back
1/5
GoogleRedhill choice i do not recmond anybody these people not trustworthy they took from me £500 holding deposite and after refrences they increase the rent its totly unfair and they breach the agreement when i said refund my money they did not .i "ll recommend in the area "LEADER" ANDREW THese estate agent a good nd take £250 nd that would be refundabe .....so plz do go to these dogi people.........
5/5
GoogleA big thank you to Georgie and the Choices team for all their help. Many thanks to everyone for their time and support.
5/5
Google@VickyRice Choices Estate Agents They are the best patronising them you will never regret.
5/5
GoogleMy recent contact with Choices is with RosieThompson who I have found to be most helpful and business like. She is an asset to the Company
Agent replied
Thank you for your wonderful review, Rosie is relatively new with us so it is very good to see such a positive rating. Kind regards, Karen Gunner, Customer Services Manager
5/5
GoogleI have been dealing with Vicky Hall at Choices for a number of years now and the service has been fantastic. I would highly recommend.
Agent replied
Thank you for your 5* review. Kind regards, Karen Gunner, Customer Services Manager
5/5
GoogleBeth handled my query and concerns quickly and efficiently to resolve the issues with tenants. Thank you 👍 …
Agent replied · 26 August 2023
Thank you for your positive review. Kind regards CHOICES
4/5
GoogleGood service received Valeria Thanks
Agent replied · 21 March 2024
Thank you for your review.
5/5
GoogleSUPER HAPPY ! letting admin Ashleigh Haenow provided a very professional service. she was super friendly and polite. she handled all my documects very professionally and in such short period of time. Every time i have an enquire or request an update i specifically ask to speak to her as she was the only person that answered every enquire i had clearly. The entire process was easy and very smooth.
5/5
GoogleCharelle Treurnich services was excellent . I am really glad with his work.
Agent replied · 26 August 2023
Thank you for your review, This will be passed onto Charelle. CHOICES
5/5
GoogleI want to share my very good experience with Vicky, my property manager. She always give her customers excellent service..
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Choices Redhill
How many reviews does Choices Redhill have?
Choices's Redhill office has 736 reviews across two platforms: 729 on Google, 7 on Facebook (across the whole business).
What is Choices Redhill's rating?
Choices Redhill is rated 4.4 out of 5 across all 736 reviews, and 4.4 out of 5 on Google from 729 reviews.
Has Choices won any awards?
Yes. In The Trusted Agent 2026 awards: Choices, Redhill won Trusted Agent.
Where is Choices's Redhill office?
Choices Redhill, 99 Brighton Road, Redhill, Surrey, RH1 6PS.
