Every review we hold for the Redfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe put our property up for sale mid December 21, first with one incompetent local agent then a second. By the end of June we had got precisely nowhere.
Justin from CJ Hole visited the house on 28th June and exactly 4 weeks later they had found us a buyer at a very fair price. Not only were Justin and Ryan very efficient but they were always available to talk through any queries. I highly recommend them!
Judith · 1 December 2022
Agent replied · 11 May 2024
Thank you for the terrific review Judith. Justin was so pleased to hear of the kind words.
★★★★★ 5/5
GoogleWe would like to give Justin Withers a massive thank you for his help, advice and support.
Justin presented as friendly and incredibly professional to the sensitivity of our circumstances. Thank you again, Simone.
Rob · 13 February 2026
★★★★★ 5/5
GoogleFrom the first interaction with the CJ Hole Redfield office; I was impressed. The valuation visit was informative and friendly and it was clear which agent we should go with. We did not know we were heading into lockdown of course and can only thank Kevin in particular for his professionalism, resolve and helpfulness. Throughout the long and complicated process I was constantly reminded we made the best choice. Thank you!
Phil · 24 November 2020
★★★★★ 5/5
GoogleGood experience from start to finish. Ryan and Emily were particularly helpful and communicative. Would recommend.
Mark · 14 August 2023
Agent replied · 15 August 2023
Thank you so much for the review Mark. We really appreciate you taking the time to do so and for the kind words.
★★★★★ 5/5
GoogleExcellent work from Julie and Ryan & all at the Redfield office. Very efficient, friendly with great communication all through the selling process. We couldn't have asked for better. Thank you.
Kevin · 13 February 2026
★★★★★ 5/5
GoogleI am extremely grateful for CJ Hole Redfield's considerate, timely, and professional service at an extremely difficult moment of my life.
Thank you.
James
James · 6 April 2026
★★★★★ 5/5
GoogleRyan showed me round a property in Easton. He was really helpful, giving us plenty of time to look around and lots of information. I would highly recommend CJ Hole.
Debbie · 13 February 2026
★★★★★ 5/5
GoogleI am in the process of purchasing a property with CJ Hole and the service has been fantastic. Justin has been the most knowledgable and helpful of any of the agents we met while house hunting, and has worked to keep the process running smoothly. I've always had quick and helpful responses to my emails or phone calls and it has been a pleasure working with the CJ Hole team.
Kay · 24 March 2020
★★★★★ 5/5
GoogleThey were so helpful! I sold my flat with CJ Hole Redfield. Very happy with the experience I had with CJ Hole, from Justin in particular. Justin was incredibly responsive and positive and helped me through the process. He was always there if you had a question or a concern! I am very grateful, and I can highly recommend CH Hole. Thank you!
Vaida · 4 July 2021
★★★★★ 1/5
allAgentsReally awful experience. They
Really awful experience. They decided after very nearly finalizing the house that we cannot afford it and continued to withhold our deposit. This was due to a miniscule mistake that could have been easily rectified. They only care about monetary gain and are happy to take advantage of people to get it. Sadly house hunting is a desperate game so I won't say don't use them just beware of how they treat you.
Jodocus · 12 September 2024
★★★★★ 1/5
allAgents"Really awful experience. They ..."
Really awful experience. They decided after very nearly finalizing the house that we cannot afford it and continued to withhold our deposit. This was due to a miniscule mistake that could have been easily rectified. They only care about monetary gain and are happy to take advantage of people to get it. Sadly house hunting is a desperate game so I won't say don't use them just beware of how they treat you.
Jodocus · 12 September 2024
★★★★★ 5/5
GoogleJustin Withers made this all so easy, really appreciate the hard work from CJ. It was quick and easy to purchase my property, would definitely use them again.
Jackson · 6 July 2024
★★★★★ 5/5
GoogleBarry Williams, who is based at this office, was my financial adviser for my mortgage and insurance. He did an excellent job of researching and explaining the available options, and was responsive and helpful.
Kirk · 7 December 2024
Agent replied · 13 December 2024
Thank you for the feedback Kirk. Barry always loves to assist a client searching for the best rates and is happy to be of help.
★★★★★ 5/5
GoogleI would like to thank the C J Hole's team in Redfield for their proffessionalism and going above what is expected from an estate agent to complete my difficult sale. They simply never gave up and made it happen. Thank you.
Audrey · 18 September 2025
★★★★★ 5/5
GoogleThank you to CJ Hole Redfield for a very efficient and professional service. A special thanks to Kevin for his care and thoughtfulness throughout the process. There were many challenges but Kevin handled them brilliantly and made it a lot less stressful keeping us updated at all times. Justin and Bonnie also excellent. I wold absolutely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Zoe · 9 June 2021
★★★★★ 1/5
GoogleCalled for Value my Property the guy name was Justin completely not normal given the valuation from computer over the phone half of the price which I paid last year.
Avoid if possible Justin
Alan · 6 November 2024
Agent replied · 13 December 2024
Hi Alan, We are sorry to hear of this experience. Typically we get 5 star reviews, so this is disappointing to hear of. We don't usually advise of values over the phone, so I am a little surprised at the situation. I can't see any trace of your details on our system, so would be delighted to hear from you further at andy.musker@cjhole.co.uk, so we could arrange a valuation in person to firm up a realistic appraisal of your property. We look forward to hearing from you.
★★★★★ 1/5
GoogleVery poor agents.Never return important calls and told many lies. They did sale the poperty but way to make stress to recomend
Joe · 8 April 2025
Agent replied · 15 May 2025
Dear Joe
Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet your expectations. Your concerns are taken seriously, and we regret that our communication did not meet the standards you expected. I can see that we had regular communication with all parties and both solicitors throughout the conveyancing process, although I appreciate that this is a stressful time and that it seems more would have been appreciated from your side. We are extremely transparent with all our clients so I am concerned at your comments and why they were not raised sooner, so that we could address these concerns and provide you with the reassurance needed.
While we're glad the sale was ultimately successful and in a timely manner, we understand that the journey matters just as much. Whilst feedback of this nature is extremely rare for us, we value all feedback, positive or negative, as it helps us grow and better serve our clients in the future. We wish you all the best in your new home.
Sincerely,
Eva Lacey
Sales Director
★★★★★ 5/5
GoogleCJ Hole Redfield were fantastic in helping our recent house purchase. It is always going to be stressful but the staff went out of their way to reduce the pressure on us and chase things themselves on our behalf. Bonnie in particular was helpful and supportive all the way through. many many thanks to her and the rest of the team.
Annabel · 24 March 2020
★★★★★ 5/5
GoogleExcellent service from Justin and Ryan in handling my late mother’s house sale so far. Always keeping me informed of progress, courteous and professional and very approachable.
Frances · 13 December 2025
★★★★★ 5/5
GoogleCJ Hole have been great throughout my first purchase. Ryan was on top of things and easy going and definitely went the extra mile for me, as well as very empathetic when it came to my awful solicitors! Professional and top service from CJ Hole
Dalia · 30 October 2022
★★★★★ 5/5
GoogleJustin had a positive approach to finding a buyer, from our first meeting. Other agents had failed, so I am pleased that he and Ryan succeed in this difficult market. I am over the moon with the service provided. Great job!
Morris · 8 April 2024
Agent replied · 19 April 2024
Thank you so much for the positive words Morris. Justin and Ryan are really delighted and so pleased to have been of assistance.
★★★★★ 5/5
GoogleCJhole Redfield were excellent in helping us find and buy our first property. From sending us personal recommendations based on our needs to guiding us through the daunting buying process and chasing solicitors for a speedy purchase. Couldn't recommend them enough. Bonnie was particularly fantastic and her customer service was second to none.PositiveResponsiveness, Professionalism
Lisa · 6 June 2021
★★★★★ 5/5
GoogleCJ Hole were great to work with. Sharon, Justin and Ryan really helped move the purchasing process along, and I valued all their honest help and advice. I would definitely recommend them to anyone looking to buy a place in Bristol.
Laura · 27 March 2024
Agent replied · 28 March 2024
Thank you so much for the 5 Star review Laura. The team are delighted to have assisted to get you into your new home. We always aim to provide a high standard of service and it seems we have certainly succeeded with your move. Thank you so much for the review. We hope you are very happy and settling in well to your new home.
★★★★★ 5/5
GoogleWhen selling my house CJ Hole have communicated well throughout the process. They have been reliable, arranged viewings and been good at giving feedback following viewings. Thank you.
Sue · 7 November 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
