Every review we hold for the Redditch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you to everyone at Vizors. Glenn was the 1st person we met at our home when we were thinking of selling our home back in October 2017. Our circumstances meant that we didn't decide to move for 5 months but we knew that when the time was right, we wouldn't need to get a second agent to value our home. We got back in touch with Glenn, who came out to sort the paperwork out and measure up. He
had 2 potential buyers to view as he was still measuring up! The 1st couple offered the asking price within 45 minutes, so what an excellent match Vizors did there! We didn't have to show anyone else around after that as they managed our new buyers expectations all the way.
The last 2 weeks of the process were stressful due to various checks mis-communicated by our solicitors & some minor errors along the chain, but Sam (Vizors manager) took the bull by the horns and focused on ensuring contracts were exchanged promptly by escalating issues with our Mortgage broker, company and solicitors on all sides. On the day of completion more obstacles were thrown at us meaning that the funds from the bottom of the chain up, got held up and there was a period of several hours wondering if we were even going to be in our new home! Sam and Lauren kept the lines of communication strong between all parties and reassured us it would happen.
We would recommend Vizors to anyone wanting to sell their home as they are client focused and really care about providing a friendly professional service.
Helen & George Molloy
Helen · 27 July 2018
★★★★★ 5/5
GoogleFollowing up on my previous comments as below: I wish to add that Vizors to date has been extremely efficient and they have the FULL complete package of support to their clients. Efficient - Effective - Extraordinary
Thanks and all the continuing Best
Dr S Ananthram
I have had experience with quite a few letting agents and am glad to state that we have found Sharaine Wakefield absolutely on the button. Very efficient, careful, considerate, competent calm and prompt. Resolves issues without any histrionics in a opractical way and considers the various aspects of concerns and issues [if any] on both sides - tenant and landlord. Looks after a port folio of properties.
I would also like to commend Chris Taggert with whom I have experienced a great professional service, good knowledge, versatile and pleasant and proactive. Thanks to the great team - Dr S Ananthram
Hey · 26 July 2022
Agent replied · 26 July 2023
Thank you for the great review Dr Ananthram! We pride ourselves on the service we give and we're glad that our customers notice that :) Look forward to doing business moving forward
★★★★★ 5/5
GoogleAfter receiving terrible service from several estate agents, Vizors were amazing from the word go! Nothing was ever too much trouble and they helped me get my dream home. A special thank you to Sam & Chris for all their help. Highly recommended.
Ben · 26 July 2020
Agent replied · 26 July 2023
It was an absolute pleasure getting you your dream home. Hope you're settled and happy there.
★★★★★ 5/5
GoogleHi, I called Visors to get a quote on my house, when they turned up, on time I was very happy how they explained everything, and decided to put my house up for sale with them. The house was only on the market for a week, before it sold. I was moved within 7 weeks, they arranged everything for me including a solicitor, if I had any questions or paper work, that I needed help with they were their for me, Visors made my total experience of selling my house stress free, thanks to Mark and his team, I would recommend them to anyone looking for a stress free experience.
Les · 27 July 2017
★★★★★ 4/5
GoogleWe used Vizors to let out or home whilst we temporarily relocated our family. Throughout the rental process Charles and his team were friendly and supported us. Later when we decided to sell our property and there was never any doubt who we wanted to be our agents for the process. The team provided regular feedback and continued to provide updates as to how the process was going, this was especially important given that we lived over 300 miles from home!
Vizors have been in the property business for a long time, as one of the biggest (if not biggest) agents in Redditch he knows the area and knows the market and can be relied upon to give honest but more important accurate recommendations.
We thoroughly recommend the Vizors team to anyone looking to buy, sell or rent.
James · 27 July 2017
★★★★★ 5/5
GoogleWe moved house in February 2016 but I was heavily pregnant at the time, and so we've been very busy for the last year or do, so have only just got round to writing this review. A year on I still remember the fantastic service provided by Vizors. Mark, Helen and the team provided advise and support every step of the way, they were so professional and ensured our sale and purchase went through smoothly and quickly. They were were personable and extremely efficient. I would definitely recommend them to anyone wanting to buy and sell in REDDITCH.
Kathryn · 27 July 2017
★★★★★ 5/5
GoogleThis was the first time we had used Vizors and we will definitely use them again. Mark and the whole Vizors team were extremely professional and friendly throughout the process of selling our property. We had a few valuations from other estate agents but as soon as Mark turned up we knew there was only one estate agent to go with. Everything from how well he explained things to us to the fantastic photos he took of the property. Because of how well the property was advertised by Mark it was sold in less than two weeks. The sale process felt very easy with Vizors. There was constant communication throughout the sale from Helen and Amy which was great and the sale went through exactly on time. I would recommend anyone to use Vizors in the future. Chris and Anita P
A · 1 June 2017
★★★★★ 5/5
GoogleGenuinely superb experience dealing with Vizors, I dealt with Chris Targett who was excellent in his regular contact and service which has made the process of buying a property through Vizors a smooth and enjoyable one, thank you to Chris and all of the team.
David · 27 July 2019
Agent replied · 26 July 2023
Thanks David, really appreciate it, glad buying the house was an enjoyable experience. I'm sure we'll speak again soon
★★★★★ 5/5
GoogleProfessional and friendly service having to deal persistently with conveyancers that were far from it.
Phil · 26 October 2025
Agent replied · 26 March 2026
Thanks so much Phil- agreed it was far from straight forward but you stuck with it and persisted!!! Take care and thanks again for your business and lovely review!!!
★★★★★ 5/5
GoogleWe were the buyers of a property that Vizors listed and due to no fault of Vizors we had a 6 month long wait for our house. During this time Vizors constantly kept us updated. Allowed us to have a few more viewings for measuring than we should of. They genuinely came on the journey with us and still follow our renovation journey!! Would highly recommend if you want a above and beyond experience as the whole team are amazing!
Karys · 31 May 2022
Agent replied · 31 May 2023
Karys, many thanks for your review. The journey can some times be delayed and be long, but you're right, communication is the key.
★★★★★ 5/5
GoogleThe best agency in Redditch. While looking for a new home we looked at some properties with Vizors and were very happy with the properties they offer, but the best part are their team! Kerry and Chloe are 2 agents we dealt with and both are very nice and professional, they advised us on the process of renting, how to make sure our application is successful and provided detailed and quality service in regards to properties. We were luckily able to meet the landlords of the properties we saw and build a relationship. Now we live in a house renting through them and they have been amazing throughout the whole process of paperwork and getting the keys.
Carama · 31 May 2022
Agent replied · 31 May 2023
An amazing review, thank you so much.
★★★★★ 5/5
GoogleSecond time I have used Vizors
First time for buying now for selling
I wouldn't use any other estate agent …
Rosalind · 22 August 2025
Agent replied · 22 April 2026
Rosalind- thank you sincerely for your kind words and glowing 5 STAR review. It's very much appreciated. Take care!!!!
★★★★★ 5/5
GoogleWe’ve been speaking to a number of estate agents as we’ve been looking to buy over the last few weeks and Vizors have really stood out as one of the best. They were so helpful and kept us up to date despite these particularly busy times. Would like to say a particular thank you to Lauren who was especially helpful and cheery. We know who to come to when we sell our next house!
Katherine · 31 May 2020
★★★★★ 5/5
GoogleWe purchased our first home with Vizors, Lauren and Alfie were very helpful and responsive throughout the whole process. Would highly recommend using visors estate agents.PositiveResponsiveness, Quality, Professionalism, Value
Dan · 24 August 2022
Agent replied · 26 July 2023
Thank you so much Dan, it means so much to us that you have taken the time to post a 5 star review!!!
★★★★★ 5/5
GoogleWe decided to put our house up for sale in January 2017 and were recommended to talk to Vizors. Their professional approach, understanding and customer service were all exceptional and we were happy to use Vizors as our estate agents. From valuation our house was SSTC within 48 hours with Vizors taking care of everything for us. I wouldn't hesitate to recommend the use of Vizors and can't thank Mark, Rory and the team enough for their help.
Tom · 27 July 2017
★★★★★ 4/5
GoogleI rented a place through them. Generally friendly staff. Communication after I paid deposit could have been better, but when I wrote an email to air a few concerns, they got back promptly & sorted it satisfactorily. Helpful advice immediately after my move was also very prompt and Chloe went the extra mile to help which is truly appreciated.
A · 29 October 2022
★★★★★ 5/5
GoogleThis is the second time I have used Vizors for selling a property and I cannot recommend them highly enough. Always friendly, supportive and professional. Thank you so much for all your help and advice with regards to the recent sale of my parents house, especially to Mark, Lauren and Harriet.
Toni · 24 June 2024
Agent replied · 23 August 2024
Toni. Thank you so much. You've been such a fantastic long-standing customer. We hope to see you again very soon!!
★★★★★ 5/5
GoogleGeorgia provided great and fast service. Easy to schedule and reschedule flat viewings
Marko · 26 October 2025
Agent replied · 26 March 2026
Thanks so much Marko!!!!
★★★★★ 5/5
GoogleJust purchased our first property through vizors and they have been fantastic. All the staff there were great but I would especially like to thank Lauren who was amazing and helped us all the way through this process into our first home.
Spocks · 27 July 2019
Agent replied · 26 July 2023
Thank you for taking your time to leave us a review. We're glad we could be a part of moving you into your first home :)
★★★★★ 4/5
GoogleWe have been looking for properties to rent in Redditch and we had the wonderful opportunity of dealing with Georgia Atherton. She has made us very comfortable with the viewings, listened to our concerns and has also came back to us with answers. Was pleasant seeing houses with her.
Sinu · 24 June 2024
Agent replied · 23 August 2024
Sinu, thank you so much. Your kind words have been passed on to the team, and of course to Georgia!!
★★★★★ 5/5
GoogleMy experience voices state agent go the extra mile and keep you up-to-date with everything whether you are buying or selling.
The special mention to Lauren Beaman even so she did not find me a house she never stopped looking.
Peter · 27 July 2019
Agent replied · 26 July 2023
Thank you Peter, a shame we couldn't find you that perfect house, nonetheless thank you for taking the time to write us a review. We all hope you're happy in your new home, was always a pleasure seeing your face in the office :)
★★★★★ 5/5
GoogleSharaine and the team were absolutely brilliant from day one! After we had our property with another agent to let for five weeks, with no feedback, and one viewing, we contacted Sharaine at Vizors and had various viewings booked for the next three days and plenty of feedback. The property was let within the three days. A BIG thank you to Sharaine and all the team. You have every right to BRAG!!!
Marie · 27 July 2019
★★★★★ 5/5
GoogleVizors have not only been highly professional but the nicest, most honest team you could wish for. Lauren was amazing and went above and beyond consistently. Thanks for everything.PositiveResponsiveness, Quality, Professionalism, Value
Dorothy · 24 August 2021
Agent replied · 26 July 2023
Dorothy, you are very kind, thank you very much indeed!!
★★★★★ 5/5
Googlewould like to express to others who are looking for an estate agent. what a professional and caring company Vizors are. of course this is because of the brilliant staff, at the Redditch branch. they were keeping us up to date with developments weekly and some times hourly if needed when selling our house. this gave us the confidence to place our rental properties with them, and once again the letting team were/are brilliant. many thanks. Chris BeamanPositiveResponsiveness, Quality, Professionalism, Value
Jan · 24 August 2021
Agent replied · 31 May 2023
Chris & Jan, thank you for your kind comments. There were many challenges through the sale, but you were pleasure to work with. Thanks from all the team!
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