Every review we hold for the Redditch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI don't know how say thank you, thank you for everything, really all the staff helped me, especially Georgia. , This is the first time I'm going to rent a flat one bedroom. for me it’s very hard, but Georgia always helping me. She did something for me that I will never forget, my life ,God bless you. thanks a lot. Don't forget me Vizors estate agents best company in UK. Before me visteted six company but really bad just wasting time and headache, but Vizors the best one , Finally I’m sayed thank you for everything
Shahram · 22 November 2025
Agent replied · 26 March 2026
Thank you so much for taking the time to share such kind words, and of course the 5 STAR review!!!!!
★★★★★ 5/5
GoogleMyself and my partner have just secured a property let through Vizors, the team are all absolutely wonderful! They are all so kind and helpful; Samantha was particularly helpful for us and honestly could not do enough for us! Lots of too-ing and fro-ing to the landlords, but she was always more than happy to help us out and get things sorted for us - absolutely 10/10 customer service and the biggest thank you in the world to her, and the rest of the team, for getting our application sorted!
Vicky · 22 September 2025
Agent replied · 26 July 2023
Vicky, many thanks for your 5* review. Your kind words are very much appreciated and have been shared with the team!!
★★★★★ 5/5
GoogleI would wholeheartedly recommend Vizors as agents when selling a house.
I was in the position of needing to sell my Mother's house as part of her estate. Having had market valuations undertaken, I felt that Mark at Vizors was not only knowledgeable and transparent but also that his valuation was the closest to what I had estimated it should be. It was a few months later that I had to decide upon an estate agent and I chose Vizors based on the above and also because they did not repeatedly call me as other estate agents had.
The process once we agreed for Vizors to manage the selling of the house was smooth. Both Lauren and Harriet kept in contact with me about viewings. All three of them took the time to learn about the house and undertook the viewings on my behalf. They gave us feedback from the potential buyers. Once the sale was agreed within a month of the house going on the market, they kept me up to date with how the process was going. They were very polite, courteous and responsive to any queries I had.
Mark, Lauren and Harriet make a great team and from my experience as a seller, they made this process very easy for me. If I was ever in a position to sell another property in Redditch again, they would definitely be my first port of call. Thank you again, Mark, Lauren and Harriet!
Nicola · 22 September 2025
Agent replied · 26 March 2026
Nicola- WOW!!!! Thank you so much for your amazing review!!! We loved working with you and we are so very pleased that you were pleased with our service!!! Thanks again and take care. Team Vizors.
★★★★★ 5/5
GoogleMy partner and I had a pleasant experience working with Georgia at Vizors while we were looking for a house / flat around Redditch.
She went above and beyond to ensure our needs were met. We were in contact with her throughout the process. Georgia was always friendly, professional and so helpful.
Thanks so much!
Nittima · 22 November 2025
Agent replied · 26 March 2026
Thank you for your 5 star review Nittima, we will share your kind words with Georgia and the team! Thanks again!
★★★★★ 5/5
GoogleAs a first time Landlord looking for property management it felt like a minefield, I needed full management but wanted a personal touch, not just your run of the mill agents pushing for properties, and constantly pestering you with phone calls not once did I have this experience with Vizors.
I wanted to make my own choices and not just “be sold to” I went through many different estate agent reviews and had received too many phone calls from other agents, I felt quite overwhelmed by the whole process, until I came across Vizors Redditch, I made the first point of contact after reading through all the reviews and then speaking with Sam, it felt right from the start when you know, you know! I felt like they had that personal touch aligned with professionalism and perfectly balanced, I really wanted the right agents who was right for my property but that they would equally care for the tenants, not just myself as the landlord.
I couldn’t recommend Sam highly enough her communication is on point, she’s friendly and approachable, always maintaining her level of professionalism and expertise in this field, she is knowledgeable and available for advice when or if needed. Sam is contactable and if busy she will always return your call, makes time for you to make sure everything is kept consistent leaving both tenant and landlord happy, Sam also gives feedback when needed. She went out of her way to make sure we that we found the right tenants suitable for my property taking out the stress and anxiety, Sam went above and beyond her role and gave up her own time for this. As someone who struggles with health and anxiety and this being new to me Vizors have really been there, full management was always the only way forward, Sam has been kind and considerate and from time to time will just check in, she has gone out of her way to make sure that anything to do with my property is run through her first so she can minimise any stressors should it crop up, fortunately so far so good! She also went to great lengths to make sure the tenants for my property were a right fit for them and myself for a long term let. Sharaine is also great often very busy, but very understanding of personal circumstances, she made sure Sam was appointed as my contact rather than having to deal with multiple members of the team. I’ve been able to build a good rapport with Sam and It’s kept a well maintained balance, it really has made a big difference. I’ve been able to build trust in Vizors in going through this process, Sam has 100 % delivered in every way. I could not thank Vizors enough especially Sam as she is my main contact, thank you Sam for your continued support.
Any landlords out there looking for change or taking on property management Vizors are definitely dedicated to both Landlords and tenants alike I would highly recommend. Many thanks as always, S.S.
M · 26 December 2025
★★★★★ 5/5
GoogleWorking with Vizors to buy my first property has been an absolute dream!
I worked with Lauren and Harriett and they were so helpful and went above and beyond to answer any questions I had and to aid the solicitor process. They were approachable and so kind throughout and replied extremely quickly.
My property was cleaned before I picked up my keys and even had the carpets professionally cleaned.
My experience with Vizors made the world of difference to my buying experience and would go back to them in a heart beat. I would recommend them always.
Thank you so much again!!x
Paige · 26 December 2025
★★★★★ 5/5
GoogleI cannot recommend Sam highly enough. From the very beginning, she made the entire process of placing my barn onto the rental market effortless and stress-free. She handled absolutely everything, enquiries, viewings, paperwork, contracts, legal requirements, and every question from potential tenants. Her communication was clear, reassuring, and always timely.
Sam provided thorough background and history checks on new tenants, giving me complete confidence that my property was secure. She guided both the tenant and me with professionalism and warmth, ensuring we both felt supported and informed at every stage.
Now that I’m out of the country, knowing she is managing the property on my behalf gives me enormous peace of mind. She takes full responsibility for the inventory, acts fairly for both tenant and landlord, and deals with every detail with impressive care and efficiency.
Her service has been exceptional from start to finish, and I would only ever place my trust in Sam when it comes to my property. An outstanding rental agent, truly “THE BEST” . 💕 thank you Sam 🙏
Maggi · 26 December 2025
★★★★★ 5/5
GoogleI cannot speak highly enough of Vizors Estate Agents.
From first contact, through to completion they have been amazing.
The initial visit to talk through putting a property up for sale was superb, as I was a first time seller, selling on behalf of a relative as an attorney.
Mark was superb, talking me through the process, pricing, and lots of useful information about how it would be marketed, and the role I would play, as I wasn’t the home owner.
Lauren and Harriet were both great during the viewing and selling process. Constant communication via texts, emails and calls to keep me informed throughout, highlighting where I might need to do something, but mostly to keep me up to speed with the process.
The support extending through an initial sale that fell through, with a speedy re-advertising process, and securing a second buyer in a short time, which was really appreciated.
They also put me in touch with a great solicitor firm for my conveyancing needs, who were equally superb, meaning everything ran smoothly.
If you’re looking to sell your house, look no further than Vizors 👍🏻.
Andy · 26 November 2025
★★★★★ 5/5
GoogleBig thank you to the Vizors team - especially Mark, Lauren & Harriet in helping us with the sale of our property. From the first meet with Mark, he was genuine and very knowledgeable which gave us such confidence. Throughout the process we were kept up to date with viewings and offers, as well as continued communication to completion. We couldn’t have asked for anything more from the team. Thank you so much! Highly recommend :)
Laura · 26 December 2025
★★★★★ 5/5
GoogleIt’s fortunate that we have found VIZORS when we have been desperately looking for a house in the town of Redditch.
Georgia from Vizors was very kind and helpful to find a house with in a month of our request. She arranged viewings to some properties as soon as we booked. Explained details about the property, facilities around and Cost of living that helps us to choose the right one for us.
And, Vizors are to be appreciated with their services from VOUCH which helps us to sort the Council Tax, Utilities, Water and Internet Broadband services even before we move into the new location.
From the day of viewing and getting the keys on hand they have been updating every single things and made the moving easy as possible.
Grateful to team Vizors, especially Georgia for her support.
Keep up the Good work..!!
Jenifer · 23 September 2024
Agent replied · 23 October 2024
Thank you Jenifer, your review is superb, and your kind words have been passed on to the team!
★★★★★ 5/5
GoogleHad a great experience from start to finishing selling our parents' house. They worked with us to ensure a realistic figure was sought. Communication was excellent. Harriet and Lauren were so helpful and went the extra mile. A solid team who had our best interests at heart. Thoroughly recommend!
Tony · 26 August 2025
Agent replied · 26 March 2026
Lovely words Tony, thank you so much!!!
★★★★★ 5/5
GoogleHow do you review an organisation like Vizors?
I would suggest with a great big, wholehearted THANK YOU FOR EVERYTHING.
Samantha Colquhoun and the team have been absolutely amazing, quick to respond, professional, supportive and more than understanding when needed.
We are moving to another region and all I can say is that whilst we may well miss the home, we will definitely miss Sam and the team. They are a rare, true credit to their profession.
THANK YOU, GUYS.
Daniel · 26 March 2024
Agent replied · 23 August 2024
Daniel.
This is an incredible review, thank you so much!!!
★★★★★ 5/5
GoogleWe have just recently moved with Vizors and I can honestly say we have had the most amazing experience thanks to Georgia, one of the letting agents. She went above and beyond to help us and was always available to ensure any questions we asked were answered in a very prompt manner. Our experience with Georgia and the whole team at Vizors has been exceptional, highly recommend.
Lauren · 16 October 2024
Agent replied · 23 October 2024
Lauren.
Many thanks for taking the time to post such a fab' review. Your kind words have been passed on to the team, and to Georgia.
★★★★★ 5/5
GoogleHarriet, Lauren and the team have been great. Vizors have been managing the sale the sale of the property I'm purchasing and they've been amazing from start to finish. I've been looking for a house for over a year at this point and during …
Josh · 22 July 2025
Agent replied · 22 April 2026
Josh- thanks for taking the time to post such wonderful words of positivity. Its very much appreciated. Take care!!
★★★★★ 5/5
GoogleVizors were brilliant from start to finish during the sale of my property. The sale turned out to be a long and difficult transaction, but Vizors were the one constant throughout to help get it over the line and I can’t thank Lauren & Harriet enough. Both were extremely professional & friendly, and I’d highly recommend Vizors.
Jonathan · 26 January 2026
★★★★★ 5/5
GoogleI came across Vizor Estate Agents on the 25th of October 2023.
I was just coming out of a viewing from a competitive Estate Agent.
I was already feeling down, but I was down and out coming from that particular viewing!!
Then as I looked across the road from where I was standing, I saw the vizor sign, and thought what have I got to loose, it was the end of the day, so nobody had to see me really, I didn't have an appointment I literally just walked into the office, it was so warm and so was the welcome from Samantha Colquhoun: Sam listened to my story she actually seen me, for me.
We chatted for some time, I'm sure I made her late, she stated that she will help me find a property, and that is exactly what she did.
Since the day I walked into the office, Sam and her colleagues have become more like friends, I've been in the office a couple of times now and have witnessed the close community that they all have with the other tenants that rent property from Vizors, such a warm family feeling, I feel safe already and I haven't moved in yet.
From feeling sad lost and alone, I'm actually looking forward to Christmas and a happy 2024, and that's through the support and encouragement from the staff at Vizors.
From my own personal experience, they are not just the present but the future.
Sam Colquhoun, Sharaine, and Kerry went above and beyond with customer care and duty
Jean · 11 December 2023
Agent replied · 23 August 2024
Incredible review, thank you Jean!!!!
★★★★★ 5/5
GoogleI was delighted with service I received from the team at Vizors. Harriet and Lauren were very professional and kept me fully informed on the sale of a family property in Winyates Green. Many thanks.
John · 26 September 2025
Agent replied · 26 March 2026
John- thank you for your very kind words. It's always a pleasure to work with you and your family. Thanks again and take care!!!
★★★★★ 5/5
GoogleCouldn't ask for anything more, they were very polite, professional, so helpful and supportive. If I ever move again I'll be going to Visors first. Our agent Georgia was an absolute delight, very helpful can not thank her enough for all the help.
Garry · 4 July 2025
Agent replied · 22 April 2026
Garry- wonderful to hear, thank you so much. This has been shared with the TEAM & shared with Georgia too. Take care!!!
★★★★★ 5/5
GoogleSam has been the most helpful person we have ever come across in finding our new home! After previously ringing about another property and explaining our situation, she recommended a property to us then just the next day we viewed it and loved it and honestly it was as easy as that! Due to moving back closer to family, after being let down numerous times we have finally found somewhere and we can’t wait to get the keys and look forward to our future. Thank you Sam! I will always recommend to deal with Sam as nothing is too much trouble! 😊
Aimee · 2 December 2023
Agent replied · 1 January 2024
Aimee.
Thank you for your wonderful review and such kind words. Your comments have been shared the team, and in particular, with Sam.
★★★★★ 5/5
GoogleWe recently purchased a property through Vizors and they have delivered an exceptional experience. Not only did the find us the perfect property we've been searching for, but the team were on hand every step of the way ensuring the process went as smoothly and as quickly as possible.
Mark and the team were able to give us some great advice and we would definitely be using their services again in the future.
Lee · 26 March 2024
Agent replied · 23 August 2024
Many thanks Lee!!!
★★★★★ 5/5
GoogleRecently purchased a property through vizors and we dealt with Harriet and lauren. Top service from both and always responded quickly with any questions. Highly recommended
Tom · 26 November 2025
Agent replied · 26 March 2026
Tom, thank you for your great 5 Star review! Your kind words have been shared with the Team!
★★★★★ 5/5
GoogleI am a tenant that rented a flat through vizors,I moved on 1 august.Georgia was extremely helpful in terms of showing me around, explaining the process and performing all the admin / contract checks in a timely manner. Many thanks once again to georgia and the team for the excellent and efficient work.highly recommended vizors estate agents
Gurnandan · 23 September 2024
Agent replied · 23 October 2024
Thank you once again!!!
★★★★★ 5/5
GoogleExcellent service whilst looking for a new home to rent. Sam was so helpful working with us and the landlord to find us a home which will be perfect for us!
Kirsty · 19 August 2025
Agent replied · 22 April 2026
Thanks so much Kirsty!!!!
★★★★★ 5/5
GoogleI've recently moved in to renting property and vizors have been nothing but helpful. The whole experience was a whole less stressful going with vizors. Sukanya has been a great help and is an asset to vizors. Countless phone calls because we were unsure on somethings and helped with everything.
Thank you Vizors for helping us with our next chapter
Fin · 25 May 2024
Agent replied · 23 August 2024
Fin
It was our pleasure. Thank you for your such kind words!!!
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