Every review we hold for the Redditch office, from every platform, shown as written. First names only.
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5/5
GoogleDue to a run of cowboy landlords, I have extensive experience with most of the estate agents within Redditch, and none come anywhere close to Vizors. Vizors are truly the only estate agents I can trust to keep to their word, and I truly believe they have my best interest at heart as a tenant. The response time within the team is exceptional, with Samantha consistently responding to maintenance emails within hours and reliably relaying information to our landlord (this is unfortunately quite rare in my experience with estate agents).
Sukanya is always an absolute joy when making property visits, which ordinarily can feel like an invasion of privacy.
I can very genuinely say I've never had anything but good experience with Vizors. Sam and Sukanya are absolute stars, managing to always be empathetic and personable without losing professionalism.
Mary Β· 25 November 2024
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5/5
GoogleI want to say a big thank you to Samantha Colquhoun and Sukanya Chanjamfa.
Samantha did everything she could to find me a beautiful home for me and my baby daughter where we have been very happy. The thought of moving house as a newly single mom was very daunting for me but Samantha and Sukanaya made the process as easy as they could for me and catered for all my needs. They both have a very professional manner with a kind and genuine approach .
This is my second house with Vizors and they have consistently made me feel as though nothing is too much trouble for them. I highly recommend Vizors to anyone looking for a reliable estate agent.
Hannah Robinson
Hannah Β· 18 November 2024
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5/5
GoogleIm a landlord who has used various different agents previously.Samantha at Vizors made the entire process seamless and stress-free. From the moment I contacted them, their team provided exceptional support and guidance every step of the way. They patiently answered all my questions, offered valuable advice, and handled everything from marketing the property to screening tenants.
Their professionalism and attention to detail gave me confidence that my property is in good hands. The team at Vizors went above and beyond to ensure I felt supported and informed throughout the entire process. Iβm incredibly grateful for their expertise and dedication, and I highly recommend Samantha to anyone looking to rent out their property. Thank you, Vizors, for making my experience as a landlord a positive one!
Amir Β· 18 November 2024
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5/5
GoogleI cannot recommend Vizors enough. The sale of my house was long winded and came with some big challenges. Lauren, Harriet and the team were so professional, supportive and understanding no matter what was thrown at them. They are friendly and personable and
I wouldnβt hesitate to use them again.
Victoria Β· 2 October 2024
Agent replied Β· 23 October 2024
Vicky, thank you so much for taking the time to post such a fab' review. A huge well done has been passed on to Lauren and Harriet on your behalf!! Take care. Team Vizors.
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5/5
GoogleWe are so pleased we decided to market our house with Vizors. Right from valuation to completion, we felt very well looked after. The initial call I had with Alfie was friendly and welcoming, and the valuation appointment with Lauren was great. She had clearly done her research and come to the appointment well prepared. Marketing with Vizors was a no brainer. We were online quickly, had around 20 views booked and ended up with 5 offers, all within a few days. The sale process - which is so often a stressful time - was made simple by the lovely staff at Vizors. I canβt recommend this agent enough and wouldnβt market with anyone else in the future. Thank you to Lauren, Katie, Alfie and Elaine and all the team for helping us move to our lovely new house!PositiveResponsiveness, Quality, Professionalism, Value
Rosie Β· 24 August 2022
Agent replied Β· 31 May 2023
Rosie- thank you so much for your very kind words. Taking the time to do this means so very much to us all.
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5/5
GooglePurchased our house through Vizors a couple of months ago. Both Lauren and Harriet were great. There were delays due to the solicitors but Vizors were always happy to help chase this up on our behalf and keep us updated which was a massive help. Hopefully we won't be moving again for a long time but if we did we'd definitely use them.
Josh Β· 2 December 2023
Agent replied Β· 1 January 2024
Josh, thank you so much for your kind words and taking the time to post a review. Itβs very good of you. We wish you all the best in your new home.
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5/5
GoogleVery friendly and knowledgeable. Parking is easy.
Mark Β· 26 November 2025
Agent replied Β· 26 March 2026
Many thanks Mark!!!
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5/5
GoogleHas i had to sell my mums house house in Redditch i needed a reliable agent that i could trust to get on with it because i live 80 miles away in Bristol and Vizors in Redditch were spot on they did the job efficiently and quicky both Harriet and Lauren absolutely brilliant
Mervin Β· 26 March 2024
Agent replied Β· 23 August 2024
Mervin.
It was our pleasure. Thank you for the fab' review. Take care!!!!
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5/5
GoogleWe used Vizors for our house move in 2020 and largely dealt with Lauren.
They dealt with the sale but also liaised with the others in the chain to ensure the move went though.
We had various problems (no fault of ours or vizors) with the move and in reality, if it wasn't for Lauren being on their case and chasing solicitors day in day out I honestly don't think the move would have happened!
We were kept informed with daily emails or phone calls so we knew exactly where we were or what we had to do
All in all, great serviceaand I would definitly use them. Thanks again from Chris and EmilyPositiveResponsiveness, Quality, Professionalism, Value
Chris Β· 24 August 2021
Agent replied Β· 26 July 2023
Thank you once again!
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5/5
GoogleSuperb support and service from start to finish. Genuinely striving for the best match between landlord and tenant. We met with Sharaine at the proposed property, she was exceptionally welcoming, down to earth and informed. Through out the process we also had the pleasure of being introduced to and dealing with Chloe and Kerry, again, exceptionally professional, welcoming and personable. I can not praise or recommend Vizor Estates and it's team highly enough. "O" and the coffee is Greeaaaat ππππππππ π π
Mark Β· 26 July 2021
Agent replied Β· 26 July 2023
Many thanks Mark.
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5/5
GoogleHaving used the the founders originally , Charles & Gill , itβs pleasing to know that the current letting team are carrying that ethos on , and without bothering me other than for essential things , successfully found & replaced the existing long term tenants theyβd placed before .
Thanks
Mark
Markie Β· 26 March 2024
Agent replied Β· 23 August 2024
Mark, thank you so much for your kind words. This has been shared with the team and is very much appreciated. Thank you.
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5/5
TrustpilotIf Brilliant SERVICE from Georgia at Vizors if you are looking for a house to rentβ¦
If you are looking for a house to rent in Redditch, please contact Georgia Atherton, she is brilliant, resourceful and doesn't give up until she has found you, your perfect home. Georgia works for Vizors Estate Agents in Redditch and I was so impressed with her service, I had to give her a 10 star review. I move into my new home at the end of October 2024. Thank you Georgia
Charmaine Β· 10 October 2024
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5/5
GoogleWe recently bought our first home through Vizors in Redditch, and we couldnβt be happier with the experience. From start to finish, the team were incredibly professional and always quick to reply to emails, keeping everything moving smoothly. Harriet, in particular, was an absolute pleasure to deal with, friendly, approachable, and genuinely excited for us as first-time buyers. She answered every question we had with patience and care, making us feel like VIPs throughout the process. It was clear she truly cared about helping us into our first home. Thanks to Vizors, we are now happily settled in and couldnβt be more grateful for the amazing service we received.
Thomas Β· 26 December 2025
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5/5
GoogleWould definitely recommend Vizors. Harriet and Lauren were extremely friendly and very professional and did a sterling job of selling a house for me. They kept me up to date throughout the whole process. Couldn't have asked for better. Well done Vizors and thankyou.
Susan Β· 24 June 2024
Agent replied Β· 23 August 2024
Thank you Susan- these great reviews are always passed on to the staff. we are so very grateful!!!!
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5/5
GoogleThe Team At Vizors Estate Agents in Redditch were totally A1 from start to finish with our Sale we would strongly Recomend them to anyone wanting to put their house up for sale and have a worry Free Professional Team looking after their interests we would Highly Recommend you to use Vizors for your sale Thank you all Alfie & Loren and the Team many thanksPositiveResponsiveness, Quality, Professionalism, Value
Tom Β· 24 August 2022
Agent replied Β· 26 July 2023
Tom, thank you so much for your kind words. Reviews like yours are very important to us. Take care.
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5/5
GoogleI wanted to share my recent experience with Lauren, my husband and I were extremely impressed with the way she came across and how refreshing her approach in a world where estate agents still receive a bad review, I would highly recommend anybody who is thinking of selling or purchasing to see Lauren and her team, she is honest, an excellent communicator and very knowledgeable, best wishes to her
Alison Β· 26 July 2022
Agent replied Β· 26 July 2023
Alison, its good to hear we are constantly breaking the stereotypes, thank you for your 5 star review!!!
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5/5
GoogleSam came to do a valuation of our property in Bromsgrove. She had the perfect balance of professionalism and genuine friendly approachability that we were hoping for. Her passion for her job was clearly evident and she was as positive about our home's potential as we were. Sam came armed with research into the local area and best price guides of properties sold recently to pitch the sale price favourably yet realistically. Some people just shine above the rest in their profession and Sam's years of experience and insight into successful house selling was so apparent. We were totally confident that Sam would do her upmost to ensure that our home sold for the price it deserved and that we could successfully work together to achieve that. Don't hesitate to choose Vizors to sell your property and get the chance to meet Sam and see what we mean for yourself.
Thank you so much Sam
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Denise and Raff Sanzari
Denise Β· 26 July 2020
Agent replied Β· 26 July 2023
Thank you for your extremely kind word Denise and taking the time to write such a review! We take pride in our valuations :)
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5/5
GoogleVizors (and particularly Lauren) were amazing throughout the whole purchase of our new home. We moved a few months ago and simply without Lauren's care and attentiveness in chasing all aspects of the purchase, we would have lost the buyers of our previous property and most certainly lost our new home. I canβt rate vizors enough and will certainly use them if we ever decide to move. Thank you again everyone at vizors and than you Lauren, you are an absolute star βοΈ.
Ryan Β· 26 July 2020
Agent replied Β· 26 July 2023
Thank you Ryan, we agree Lauren is an absolute star :)
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5/5
GoogleLiz, Lauren and Sam are the staff I dealt with the most, i believe Chris showed us around the property we eventually bought. All I can say is how great they have all been, from the initial house tour, all the way to completion. The house tour was carried out professionally, Chris and Lauren answered all questions honestly and were always friendly and helpful. Liz I spoke to nearly everyday throughout the whole process and she was a star, always keeping pressure on the Solicitors (which often need a kick up the bum) and always willing to help out with anything needed in regards to chasing fees, or keeping communication flowing between sellar and purchaser. Whenever Liz wasnt there, Sam and Lauren was there to deal with any queries quickly and efficiently. All emails and phone calls were answered quickly. Always so friendly and professional. Buying a house is very stressful for both parties involved, but it was made so much easier having these guys on board to help whenever needed. I always got the feeling they genuinely wanted to help from start to finish. All very genuine lovely people. Well done guys and thanks a million!!!
Darius Β· 26 July 2020
Agent replied Β· 26 July 2023
Thanks for taking time to write such a details review Darius, we're always here to help with every step of the journey. Hope you have many happy years to come in your new home
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5/5
GoogleWe purchased our first family home with Vizors in Redditch a couple of months ago and couldn't be happier. We had problems waiting for a probate to be completed but the staff (especially Lauren & Chris) where very friendly, helpful and kept in constant contact with us along the way. We where made to feel valued as buyers and every conversation/ email we received felt personal which is down to the absolutely wonderful staff they have there. Very happy buyers! x
Rachael Β· 26 July 2020
Agent replied Β· 31 May 2023
Thank you for your review Rachael, it was an absolute pleasure dealing with your and your family. Love the photos of what you've done with the house as well!
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5/5
GoogleWe have been tenants of Vizors for nearly 4 years and I have no complaints. They helped me with everything I needed and Sam was just amazing thank you guys.
Cameron Β· 26 December 2025
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5/5
GoogleWe used Vizors on recommendation and Sam came out to see us and explained the whole process from start to finish and was very friendly and polite and easy to get on with. We signed up and before it even went on the market they had someone in mind who viewed the property and we sold before it had even gone up for sale.
We dealt with Lauren as our point of contact and again she was friendly and knowledgeable and guided us through the process.We had a difficult purchase and although it wasn't through Vizors they were keen to help in anyway they could to try and get the issue resolved so that we could complete on our sale with reassurance from both Sam and Lauren throughout. Thank You for selling our house and all the help you provided.
Paul Β· 31 May 2020
Agent replied Β· 31 May 2023
Thank you for your kind review Paul, nice to see such positive reviews for Sam & Lauren
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5/5
GoogleWe bought our beautiful new home from Vizors. Lauren was with us from beginning to end. She showed us around the house and did so with professionalism, humour and great knowledge of the property. During the after sales process she was pivotal in keeping us sane! Solicitors werenβt being what they could have been so she stepped in and bridged the gap. On the day of completion, she kept us up to date with the money transfers and was straight on the phone at midday to say the transfer had gone through the keys were ready, perfect timing too as weβd just finished loading the van! We were so happy that it was Lauren who was there to hand us the keys as it really rounded off our experience perfectly! Thank you Lauren, you are a credit to your company, we will definitely recommend Vizors to everyone whoβs moving from now on.
Emma Β· 31 May 2020
Agent replied Β· 31 May 2023
Thank you for such a lovely review Emma, Lauren is definitely a credit to Vizors :)
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5/5
GoogleVizors Estate Agents were fantastic throughout the process of our house sale in May earlier this year. From start to finish, they helped us through the process and made everything extremely easy for us. Nothing was ever too much trouble and even when Chris was not available to take our call or complete a viewing, they ensured one of the team stepped in. I would highly recommend them if youβre thinking of selling your house and want a professional yet approachable estate agent. Thank you to Chris and the whole team at Vizors for helping us.
Morris Β· 31 May 2020
Agent replied Β· 31 May 2023
Thank you for taking your time to leave us a review, we really appreciate your kind words
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.