Every review we hold for the Redditch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVizors are the best estate agents in Redditch. I have purchased and sold 5 different properties through them over the years and I must say they exceeded my expectations every single time. I find them very professional, understanding and most importantly accommodating. They have also been taking care of some of my properties for letting as fully managed and the service I received from them was excellent and tailor made to my needs. Lauren in sales is very knowledgeable and experienced person, she knows more than solicitors in my opinion when it comes to buying and selling. Samantha in letting is equally great, kind and very understanding. Together they make a very good team and great asset to Vizors. I’d very highly recommend Vizors if you need to buy, sell or let a property in Redditch area. You will never be disappointed in any way at all!
Adnan · 21 May 2025
★★★★★ 5/5
GoogleGreat lettings agents - Georgia was always helpful with our queries and at arranging viewings, the application process is also quick and smooth
Luke · 24 June 2024
Agent replied · 23 August 2024
Luke, you're a star, thank you so much!!!
★★★★★ 1/5
GoogleAwful, don’t answer their phone, don’t call back - when we did view a property (on Saturday), we were told to call to make an application on the Monday, submitted the application on Tuesday morning and it was gone by Tuesday lunch time. What planet do these people live one to think busy working people are able to do all that so quickly and still earn enough to afford the rent?
Poor business but I’m sure they will still keeping robbing us peasants
Darryl · 2 December 2023
Agent replied · 1 January 2024
Darryl, we have tried to contact you about your comments, you have not yet responded. 5 viewings took place on the said property on Saturday, all were told to contact the office on Monday if they wanted to apply. 3 propsective tenants called and requested application forms, including you. The 2 other parties completed and returned their application the same day (Monday), which were put to the landlord. Your form was not received until Tuesday, this was still put to the landlord, but they chose to proceed with another applicant. No money has been taken from you, so you've certainly NOT been robbed as you say. You haven't missed out on this property due to any fault of Vizors. You've missed out on this property as two other parties acted sooner than you did. We wish you good luck with your continued search for a property. Vizors.
★★★★★ 5/5
GoogleVery professional, but approachable staff - felt able to ask any question, any time. Had a few glitches with my tenants, whilst trying to sell my flat, and Vizor's helped me out as best they could with them. Would highly recommend Mark and his team, as they do exactly what is says on the tin - sold my flat at a profit! Abi
Craig · 27 July 2016
Agent replied · 26 July 2023
Craig/Abi, it was our pleasure to act on your behalf, I hope that we can help you in the future. All the best.
★★★★★ 5/5
GoogleWe purchased our first family home with Vizors in Redditch a month ago and couldn't be happier. The staff (especially Lauren & Harriet) where very friendly, helpful and kept in constant contact with us along the way. We where made to feel valued as buyers and every conversation/ email we received felt personal which is down to the absolutely wonderful staff they have there. Very happy buyers
Katarzyna · 5 July 2023
★★★★★ 5/5
GoogleJust brought our house through Vizors Redditch and it was a doddle. We mostly dealt with Chris who was a pleasure, but when he wasn't about the other staff were always helpful and always got back to us. We never felt out of the loop and Chris was always willing to help. Thank you for making it easy!
Luke · 27 July 2019
Agent replied · 26 July 2023
Thank you Luke, hope you and your family are all settled now and enjoying your new home
★★★★★ 5/5
GoogleFantastic service from Samantha and the Vizors team. Samantha handled our tenancy move amazingly quickly, and was always on hand to answer our questions. Thank you!
Ian · 26 October 2025
Agent replied · 26 March 2026
Ian, thanks so much for your fab' review & five star rating!!!!
★★★★★ 5/5
GoogleWe rented our first apartment with Vizors and whilst all of the agents there were fab, Samantha really stood out to us as an agent. She went above and beyond to make sure we were satisfied tenants. Communication was fantastic and so was her understanding of any queries we had or any help we needed. Thank you Samantha!
Han · 4 December 2023
★★★★★ 5/5
GoogleVizors are the best estate agents in Redditch. I have purchased and sold 5 different properties through them over the years and I must say they exceeded my expectations every single time. I find them very professional, understanding and …
Adnan · 22 May 2025
Agent replied · 22 April 2026
Adnan- thanks once again for your business, and of course for taking the time to post such a lovely glowing review! Take care!!!!
★★★★★ 5/5
GoogleI sold my house in Bromsgrove with Vizors, the property had been on the market for over two years (with larger agents in Bromsgrove!) Vizors sold it within weeks. They were always friendly, very affordable and Mark kept me up to speed throughout the process! If it is service and a sale you want then look no further!
Becky · 27 July 2016
Agent replied · 26 July 2023
Becky, we love getting properties in Bromsgrove and when we get them we can certainly sell them. Thanks for your business and please spread the word.
★★★★★ 5/5
GoogleCan't recommend Vizors enough by helping me sell my home.
From Marks initial visit to help find the right price to both Lauren & Harriet. Both of them were superstars throughout the process & negotiations. Nothing was too much for them.
Look no further, Vizors are the best agents in town.
Dan · 19 December 2024
Agent replied · 23 December 2024
Wow Dan, thank you so much. Your fab review and kind words mean so much. Take care and thanks once more. Team Vizors.
★★★★★ 5/5
GoogleVizors have been absolutely fantastic supporting with the sale of my property. They offered good knowledge and made me feel assured that I was going in the right direction. The updates throughout the whole process were timely and the house …
Tia · 22 April 2025
Agent replied · 22 April 2026
Tia- thank you so much. I wish that all transactions went through and smoothly & as quickly as yours did. Take care!!!!
★★★★★ 5/5
GoogleI had a great viewing with Chloe who was really helpful and informative on the property!
Kerry was also really helpful on the day I collected the keys going through all the relevant information that I needed to know.
Highly recommended, thank girls!PositiveResponsiveness, Quality, Professionalism, Value
Amy · 24 August 2021
Agent replied · 26 July 2023
Amy, thank you for your review.
★★★★★ 5/5
GoogleExcellent service! Dealt with both Glynn and Mark who were with us every step of the way to finding our dream home 😀. I had a few problems along the way but they both helped us out when it wasn't even their place to. Nothing was to much trouble. Thanks both especially Glynn 👍 …
Lisa · 27 July 2018
Agent replied · 26 July 2023
Lisa ,thanks for your kind words, see you for the next move.
★★★★★ 5/5
GoogleThank you to Jack Prosser for your friendly and efficient service 👏🏻 …
Annette · 24 June 2024
Agent replied · 23 August 2024
Many thanks Annette!!!! So very kind.
★★★★★ 5/5
GoogleGreat service finding our new tenant for our rental property through Vizors. A special mention and thanks to Kerry, Chloe and the rest of the team. Also very professional, polite,helpful and always kept us well informed throughout the letting process. Many thanks to you all.
Jeannette · 26 July 2021
Agent replied · 26 July 2023
Jeannette, thank you for taking the time to post a smashing review!!
★★★★★ 5/5
GoogleAmazing service. Prompt, friendly, understanding and attentive. Saw 2 homes with vizors and most favored home secured. Lovely Georgia walked us through the entire process and an absolute pleasure to work with her.
Bridgette · 4 July 2025
Agent replied · 22 April 2026
Thank you so much Bridgette!!!!!
★★★★★ 5/5
GoogleVizors recently completed our house sale. Lauren kept us informed and gave rough time scales. She responded to emails immediately and was friendly and helpful. We would definitely recommend Vizors sales team.
R · 1 January 2023
Agent replied · 31 May 2023
Thank you for your kind words and for taking the time to post!!!
★★★★★ 5/5
GoogleIt was a great experience working with vizor agents Redditch,Georgia made our move in easier, we got a home we were looking for thank you so much for everything Georgia you’re the best.
Enock · 9 November 2024
★★★★★ 1/5
GoogleDon’t use if you want to get the best price for your house sale. When we tried to make an offer on a place that we had viewed. It was when the guy told us they were next open and when we could make an offer. Somehow the people who had viewed just before us had put an offer in even though the place was closed and these people didn’t even call us to ask if we were going to make an offer. They would not then pass our offer onto the owners. When I looked what the property had been sold for it was a lot less than our offer. The house had been on the market ages. Surprise surprise the. House went back on the market for more money with vizors several months later.
Otis · 27 July 2019
★★★★★ 1/5
GoogleI own my own home between two properties which Vizors manage the letting of. My property has had damage to it due the guttering from one of these properties coming down and taking mine with it. I called Vizors and after finally getting a response after several calls over a couple of weeks, I agreed to buy new facias so they could get new guttering put up. We left this is in 'the capable hands of Vizors' to sort. All was well for a few days until it started to rain, my partner noticed a waterfall of water falling from the downpipe connector to the guttering, he looked up and saw that this connector did not fit properly and was held together with electrical tape. (Marvellous contractor you have there Vizors) I have called several times and was told the contractor would come out to have a look. This has not happened, we are now going to have to pay to sort this out ourselves. This is an absolute disgrace and an awful service from a supposedly reputable company. I was also going to use Vizors to rent out my property as we now own two but I definitely will not be this doing now. Shame on you Vizors.
Rebecca · 27 July 2019
★★★★★ 5/5
GoogleThe sales negotiator Lauren is the most focused and conscientious estate agent that I have ever met as a buyer. This includes two previous occasions buying houses in London. She combines both attention to detail and prompt action with a very pleasant and engaging manner.
David · 26 July 2020
Agent replied · 26 July 2023
Thank you David, very kind words.
★★★★★ 5/5
GoogleI cannot thank Vizors enough for the entire process of selling my home!
I met with 3 agents in total and Lauren (by far) had clearly done her research. She valued my house 20k over the other agents but had the proof of local sales to show why. She also took the time to get to know me and the reason for my sale which the other agents did not. We achieved the price I was hoping for as well, a price the other 2 agents quite literally laughed at.
Each time I called to speak with Lauren or Alfie they knew exactly who was calling and the whole process just felt that much more personable and easy. I was unsure whether to go with a smaller company at first but the personal service is unparalleled. They genuinely know each and every one of their clients and you aren’t just a number to them.
Nothing was too much for Lauren, she even gave impartial advice on what I was looking at to buy to incredible detail.
This was my first time selling a house and I was quite nervous as to how stressful this may be but the team took all the stress out of it. I genuinely cannot recommend this team more, they clearly love their job and it shows with all of the effort and time they have given me to sell my home. Thank you!
Vickie · 3 October 2022
Agent replied · 31 May 2023
Vickie
Thank you for your kind words. Such a special review. Many many thanks.
Team Vizors.
★★★★★ 5/5
GoogleDealt with Samantha and she was just brilliant, cannot praise her high enough. Friendly, bubbly and honest and will always put the customer first. My new letting agent of choice!
Navis · 18 November 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.