Trusted Agent profile · Redditch
★★★★★
471 reviews across 2 platforms
10 Church Green East, Redditch, B98 8BP, B98 8BP
Dixons Estate Agents's office in Redditch, at 10 Church Green East, is rated 4.3 out of 5 across 471 reviews on two platforms, including 291 Google reviews rated 4.9.
Every review we hold for the Redditch office, from every platform, shown as written. First names only.
5/5
GoogleExcellent customer service, highly recommended! Very friendly and approachable, a pleasure to deal with.
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleVery helpful and smooth transition, specially Megan was absolutely professional and well aware agent, good job. Thx
Thank you for taking the time to leave us this tremendous 5* review Waseem. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently sold my parents house through Dixons Redditch. While it was a very difficult time emotionally, having lost both mum and dad, the staff at Dixons were kind, compassionate, and always helpful, from start to finish. I would recommend Dixons to anyone looking to buy or sell a property in a heartbeat! Special thanks going to Kate and Lisa for going above and beyond!
Thank you Nikki for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleHands down the best letting agency I’ve used. Megan was really helpful in assisting me and my partner in renting our first home together.
Thank you for your kind words, Kieran! We are thrilled to hear that Megan provided you with excellent service in finding your first home together. We wish you all the best in your new home!
5/5
GoogleCouldn’t be happier with the service I have received at Dixons. Particularly Lisa and Adam, the communication is excellent and they have made it an easy journey for us moving into our new home!!
Wonderful to read your lovely comments about our local team. Thank you so much for taking the time to review them 5*! - Kind Regards, Scott @ Customer Care.
5/5
GoogleHighly recommended lettings team such professional and friendly ladies. Absalutely fabulous staff. Helped myself and my family find the most perfect home just in time for Christmas. Child friendly people, always interacting with them eveytime they see them. Want to say a big thank you to Aimey who has been so lovely towards myself and family, keep up the excellent job.
Hi Kristina, Thank you for the great review. The team are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the process. Have a fabulous Christmas in your home. Kind regards, Sarah
5/5
TrustpilotA big thank you to all of the team for…
A big thank you to all of the team for your help during my home‑buying journey. Your support, quick responses, and efficient handling of everything made the whole process much easier for me. I’m really grateful for all your hard work.
1/5
TrustpilotWould give 0 star if could
Would give 0 star if could. This Estate Agents has no idea to sell a property. Four times had to contact them to get the description and price corrected. It was beyond belief how wrong and incompetent they were with the handling of our sale. They put it on the internet to sell without reading what they had actually put and they had put incorrect price twice, probably losing out on a sale. In the end we had to withdraw. There was no apology no response to our numerous emails and texts. Very unprofessional. Wasted months of possible lost sales. Cannot recommend from our view and experience.
5/5
GoogleHad a property viewing with Holly recently. Unfortunately the property wasn’t for us but can’t faults Holly. Very kind, friendly and knowledgeable. She was able to answer all and any question we had.
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI have had a really good experience moving in so far. My partner and I are first time renters, we moved into our flat about a month ago, and Holly and the rest of the girls have all been really helpful, efficient, and made us feel really welcome in our new home. Thank you all so much 🥰 …
Many thanks for your fantastic 5* review Tahlia. I will of course pass on your kind hearted words to our Redditch branch. Best wishes, Lucy, Customer Relations.
5/5
GoogleMegan has been lovely all through the process, we got exactly what me and my husband were looking for. I recommend them
Thank you for your kind words, Thoko! We are thrilled to hear that Megan provided you and your husband with excellent service. We appreciate your recommendation and are delighted that we could help you find exactly what you were looking for. If you need any further assistance in the future, please don't hesitate to reach out.
5/5
GoogleChloe and Amey were both really helpful and knowledgeable, they made our house move so easy and took care of everything, friendly and approachable would 100% recommend! Thanks guys! Ross & Amy
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad a really lovely experience of getting our first home. Really helpful and patient with both me and my partner. Massive shoutout to Chloe and Freya for making this experience very smooth.
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have a small property portfolio that I use Dixons in Redditch to manage for me. The team are fantastic. If there are any issues they will go out of their way to help sort things out. Tenants are always well vetted and viewings are booked in really quickly. I can't recommend them enough. As a further update in Sep 2023, Katrina in property management had been fantastic in sorting out some really tricky repairs. She follows up and always provides an update.
Hi Caroline. Thanks for the wonderful 5* review and recommendation! It's great to see that the Dixonsteam once again provided a professional, polite and friendly service. Best wishes, Amy
5/5
GoogleI recently moved into a Dixons rental property and the team could not have been more helpful. They got everything sorted lightning fast so that me and my children had a new home in time for Christmas. They also kept me up to date every step of the way, which was much appreciated as I’m a worrier! The property already feels like home, and I’m so grateful to Chloe and Freya in particular for making such an incredibly stressful time go smoothly.
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleAll of the team have been so helpful, from viewing a property and throughout the whole renting process. They have been able to answer any queries and have been very informative.
Thank you for your kind words! We're glad our team was able to assist you every step of the way with your rental process. Providing excellent service and answering any questions is what we strive for. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleReally smooth experience from start to finish while looking for a new home. Amey was great and pleasant to communicate with, replying to all questions and always there to help. She came back to check everything was as agreed and overall a great and stress-free service from Dixons.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleAfter having no luck with letting our flat we contacted Dixons to assist us. Very quickly viewings began and applications were submitted. As of the weekend we have a new tenant! Both Kate and Amey were thoroughly professional and provided top class service throughout the process. Strongly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the wonderful recommendation and 5* review. Best wishes Lucy, Customer Relations.
1/5
TrustpilotDO NOT USE DIXONS HALESOWEN IN-HOUSE…
DO NOT USE DIXONS HALESOWEN IN-HOUSE BUILDING SURVEYORS & MORTGAGE COMPANY £20000 OUT OF POCKET ! . I purchased a house from them and used there building home buyer surveyor and mortgage company as I felt pressured to take the service as they said they had lots of buyers for the house and that they would only sell if I taken a mortgage with them . I had the report come back from Dixons building surveyors saying the house was fine and in good state . I was then put on a high interest mortgage rate which I questioned but yet again told that was the best deal and gave me the rights to buy now . Received the keys 2 weeks ago from the sales manager Matthew who was rushing to get me out of the branch as he was busy and load and be behold all issues came to light . Found subsidence at the front of house , the walls were all damp in the living room and kitchen which have now been found that there been a leak that been there for long time .all windows were blown , the electrics had faulty wiring and has to be condemned . I had to get an independent survey done after getting the keys and it found out that the house is in serious state of repair ! . It’s now going to cost me over £20000 out of my own money which if Dixons didn’t give a false home building surveyor I wouldn’t of brought the house but I guess that’s how they scam people . All the problems with the house and the Dixons scam I’ve now had to take this to legal matters as I have been falsely sold this house with the state of repair and the evidence shows this. If I could give a zero I would . Always do your research and go elsewhere then Dixons Halesowen. BE CAREFULL !
5/5
GoogleCannot thank Lianna and Kate enough. They listened with understanding and tackled every obstacle promptly. I was continually kept up to date either via email or by phone. They put my mind at ease throughout the whole process. In less than a month they helped me secure this perfect home for my family. Thank you girls I highly recommend you.
Thank you Racheal for taking the time to leave this 5 star review and recommendation. I am glad to read that the Dixons team at the Redditch branch were able to support you through out your home search. Kind Regard, Sarah
5/5
GoogleGreat service, they will look after you and find what you need!
Thank you so much for your positive review! We take pride in providing exceptional service and are always happy to go above and beyond to ensure our customers are satisfied. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI have recently started renting a property with the help of Dixons and they have been amazing from the start been there to answer any questions I had to ask and been so reassuring throughout the whole experience and offered the best advice I would 100% use them again if I ever needed to! A massive thanks to holly and Megan for helping me specifically throughout my experience you’ve been amazing
Thank you Bryony Harris for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleDioxins Estate and letting agents are fantastic bunch. They helped me with securing a rental property with ease, even though I couldn’t make the trip down to view, they made sure I was carried along with every single detail and information needed. They also sent me a link on how to set up my council tax and other energy bills. I am so happy with their service and will be recommending to anyone who is looking to rent.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleIf we could give 10 stars we would. Lisa and Libby were absolutely superb throughout the process of valuing, marketing and selling our property. Both were incredibly attentive and supportive - nothing was too much trouble. Would highly recommend using Dixons Redditch.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dixons Estate Agents's Redditch office has 471 reviews across two platforms: 291 on Google, 180 on Trustpilot (across the whole business).
Dixons Estate Agents Redditch Sales is rated 4.3 out of 5 across all 471 reviews, and 4.9 out of 5 on Google from 291 reviews.
Dixons Estate Agents Redditch Sales, 10 Church Green East, Redditch, B98 8BP, B98 8BP.
