Every review we hold for the Redditch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery professional and prompt service. Would recommend.
Steven · 10 May 2026
Agent replied · 10 October 2026
"Thank you for your kind words! We're so happy to hear you had a positive experience with us. We take pride in providing professional and prompt service. Recommendations like yours mean the world to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAll of the team have been so helpful, from viewing a property and throughout the whole renting process. They have been able to answer any queries and have been very informative.
Zoe · 15 October 2025
Agent replied · 22 October 2025
Thank you for your kind words! We're glad our team was able to assist you every step of the way with your rental process. Providing excellent service and answering any questions is what we strive for. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleReally smooth experience from start to finish while looking for a new home. Amey was great and pleasant to communicate with, replying to all questions and always there to help. She came back to check everything was as agreed and overall a great and stress-free service from Dixons.PositiveResponsiveness, Quality, Professionalism, Value
Christos · 23 October 2021
Agent replied · 22 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter having no luck with letting our flat we contacted Dixons to assist us. Very quickly viewings began and applications were submitted. As of the weekend we have a new tenant!
Both Kate and Amey were thoroughly professional and provided top class service throughout the process.
Strongly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Ben · 23 October 2021
Agent replied · 22 October 2024
Thank you for the wonderful recommendation and 5* review. Best wishes Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDO NOT USE DIXONS HALESOWEN IN-HOUSE…
DO NOT USE DIXONS HALESOWEN IN-HOUSE BUILDING SURVEYORS & MORTGAGE COMPANY £20000 OUT OF POCKET ! . I purchased a house from them and used there building home buyer surveyor and mortgage company as I felt pressured to take the service as they said they had lots of buyers for the house and that they would only sell if I taken a mortgage with them . I had the report come back from Dixons building surveyors saying the house was fine and in good state . I was then put on a high interest mortgage rate which I questioned but yet again told that was the best deal and gave me the rights to buy now . Received the keys 2 weeks ago from the sales manager Matthew who was rushing to get me out of the branch as he was busy and load and be behold all issues came to light . Found subsidence at the front of house , the walls were all damp in the living room and kitchen which have now been found that there been a leak that been there for long time .all windows were blown , the electrics had faulty wiring and has to be condemned . I had to get an independent survey done after getting the keys and it found out that the house is in serious state of repair ! . It’s now going to cost me over £20000 out of my own money which if Dixons didn’t give a false home building surveyor I wouldn’t of brought the house but I guess that’s how they scam people . All the problems with the house and the Dixons scam I’ve now had to take this to legal matters as I have been falsely sold this house with the state of repair and the evidence shows this. If I could give a zero I would . Always do your research and go elsewhere then Dixons Halesowen. BE CAREFULL !
Debbie · 6 April 2025
★★★★★ 5/5
GoogleCannot thank Lianna and Kate enough. They listened with understanding and tackled every obstacle promptly. I was continually kept up to date either via email or by phone. They put my mind at ease throughout the whole process. In less than a month they helped me secure this perfect home for my family. Thank you girls I highly recommend you.
Rachael · 24 October 2018
Agent replied · 22 October 2024
Thank you Racheal for taking the time to leave this 5 star review and recommendation. I am glad to read that the Dixons team at the Redditch branch were able to support you through out your home search.
Kind Regard,
Sarah
★★★★★ 5/5
GoogleI have recently started renting a property with the help of Dixons and they have been amazing from the start been there to answer any questions I had to ask and been so reassuring throughout the whole experience and offered the best advice I would 100% use them again if I ever needed to!
A massive thanks to holly and Megan for helping me specifically throughout my experience you’ve been amazing
Bryony · 26 March 2024
Agent replied · 22 October 2024
Thank you Bryony Harris for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDioxins Estate and letting agents are fantastic bunch. They helped me with securing a rental property with ease, even though I couldn’t make the trip down to view, they made sure I was carried along with every single detail and information needed. They also sent me a link on how to set up my council tax and other energy bills. I am so happy with their service and will be recommending to anyone who is looking to rent.
Kabirat · 23 October 2023
Agent replied · 22 October 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIf we could give 10 stars we would. Lisa and Libby were absolutely superb throughout the process of valuing, marketing and selling our property. Both were incredibly attentive and supportive - nothing was too much trouble. Would highly recommend using Dixons Redditch.
Beth · 23 October 2022
Agent replied · 22 October 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service, they will look after you and find what you need!
John · 17 March 2026
Agent replied · 18 April 2026
Thank you so much for your positive review! We take pride in providing exceptional service and are always happy to go above and beyond to ensure our customers are satisfied. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery friendly and professional staff
Joanne · 10 May 2026
Agent replied · 10 October 2026
Thank you so much for your glowing review! We pride ourselves on providing excellent customer service and having a friendly and professional staff. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleEverything is on point ilas I was expecting and I really love the place and i love their services
Nicholas · 25 May 2024
Agent replied · 22 October 2024
Many thanks Nicholas Essien Akah for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe work along side Dixons, they're brilliant. Reliable, great communication, and always polite. Highly recommend Holly and the team as a tenant, landlord or contractor.
Karl · 26 January 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMegan has been exceptional with handling our move. Best estate agents around
Sean · 22 September 2024
Agent replied · 22 October 2024
Thanks Sean for your great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleChloe has been exceptionally helpful over the last few days. She went above and beyond to help make our move go quickly and smoothly. Great communication throughout the process.
Leah · 23 October 2023
Agent replied · 22 October 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFriendly helpful and professional!
Martin · 10 May 2026
Agent replied · 10 October 2026
Thank you for your kind words! At our business, providing top-notch customer service is our top priority. We are thrilled to hear that you had a positive experience with our team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe work with Terri regularly as a maintenance contractor, she is most helpful and goes above and beyond to help us with any issues which may arise.
She is friendly and approachable.
Terri is a pleasure to work with.
Rebecca · 10 December 2022
Agent replied · 9 December 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
TrustpilotBecky at Dixons Yardley office has been…
Becky at Dixons Yardley office has been brilliant with the sale of my family home of 54 years,she put me at ease no stress,she has excellent communication about the area and between herself and me,she sold my house in 1 Day im absolutely buzzing,
Angie · 27 February 2026
★★★★★ 5/5
TrustpilotExcellent service
Excellent service! Becca was professional, responsive . Highly recommend!”
Joe · 30 October 2025
★★★★★ 5/5
GoogleVery professional and friendly team. Their attention to detail was second to none. The property was exactly as advertised, the paperwork was handled efficiently, and I felt supported every step of the way.
Holly · 11 August 2025
Agent replied · 8 September 2025
Thank you for your kind words! We pride ourselves on providing a high level of professionalism and attention to detail. It was our pleasure to assist you with your property needs and glad to hear you felt supported throughout the process. Kind regards, Maggie, Customer Relations.
★★★★★ 5/5
GoogleVery professional and dealt with me perfectly
Andy · 4 April 2026
Agent replied · 18 April 2026
Thank you for your kind words! We strive to provide excellent service and we're glad to hear we hit the mark with you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe ladies at Dixons are honestly some of the most friendly, kind, and helpful people I have ever met, and it's thanks to them that my family was recently able to move into our dream home. They took the time to talk to me and understand my particular wants and needs for my move, and were considerate and flexible around my schedule, making things as easy as possible for me. Honestly couldn't recommend them enough!
Amy · 23 October 2023
Agent replied · 22 October 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service, sorted any small problems we had. Megan was so helpful the entire process!
Chloe · 24 June 2024
Agent replied · 22 October 2024
Thank you for your brilliant 5* review and thank you for your kind words Chloe. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe best House Agency in town the staff 100% Lovley and Megan is the best of the best
Nistor · 25 April 2024
Agent replied · 22 October 2024
Thank you for your glowing 5* review Nistor Dany. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.