Dixons Estate Agents Redditch Sales reviews

★★★★★ 5/5

Google

Chloe and Freya were absolutely amazing! Very fast service and kept me in the loop throughout!

Abigail · 9 January 2024

★★★★★ 5/5

Google

It was such an amazing services that Megan Long of Dixons ,Redditch branch rendered to me in quest of property to rent.She updated me on every step of the entire process till the end. She was polite and always friendly. I wish all agents are like her.Keep it up Thank you and Colleaques at the office. Keep it up, Megan. From Edwin Stevenson.

Edwin · 26 January 2024

★★★★★ 5/5

Google

My wife and I recently moved into a Dixons rental property and the team could not have been more helpful. They got everything sorted speedily. They were alap very informative and kept us up to date every step of the way, which was much appreciated. The property already feels like home, and we’re so grateful to Chloe and Freya in particular for making our move go smoothly.

Matthew · 23 October 2023

★★★★★ 1/5

Trustpilot

Avoid

So many things went wrong and I’m not even sure where to start. I walked into a messy, dusty apartment that had clearly not been cleaned since the last tenant was there and I had to pay for my own cleaning service, which is odd because they make sure to ask for £150+ out of your deposit for cleaning fees when you leave.To make it worse, after you’ve signed an agreement they dump you off to another group to deal with and clear themselves of any responsibility. It’s not a one time thing, they do this with every new tenant, taking ownership once again to market the apartment and not telling you that you will be left with someone else.They are mostly nice and friendly when speaking to them so I put off writing this review, but the last straw is refusing to release my deposit for a month (and still ongoing) after I leave, but conveniently making sure that I paid my rent on time through constant emails. Just another one of those agencies that want to have it both ways and from now on will avoid.

Ola · 17 October 2024

★★★★★ 1/5

Trustpilot

Avoid

So many things went wrong and I’m not even sure where to start. I walked into a messy, dusty apartment that had clearly not been cleaned since the last tenant was there and I had to pay for my own cleaning service, which is odd because they make sure to ask for £150+ out of your deposit for cleaning fees when you leave.To make it worse, after you’ve signed an agreement they dump you off to another group to deal with and clear themselves of any responsibility. It’s not a one time thing, they do this with every new tenant, taking ownership once again to market the apartment and not telling you that you will be left with someone else.They are mostly nice and friendly when speaking to them so I put off writing this review, but the last straw is refusing to release my deposit for a month (and still ongoing) after I leave, but conveniently making sure that I paid my rent on time through constant emails. Just another one of those agencies that want to have it both ways and from now on will avoid.

O · 17 October 2024

★★★★★ 5/5

Google

Fab experience renting from Dixons! Quick and easy process - Was all settled in near enough the same week. Can't recommend them enough for their friendly and helpful ongoing customer service! Especially Amey who ensured I had a seamless move. Thanks again girls!

Sallie · 23 October 2020

★★★★★ 5/5

Google

Loverly staff very polite and welcoming and always have a smile on their faces cannot fault them 1 bit

Lewis · 1 October 2025

★★★★★ 5/5

Google

We found our dream starter home via Dixons. Impeccable people skills (shout out to you, Megan), friendly, but professional service. A great balance 👍 Every interaction with Dixons / Megan a positive one. I would grade Megan an E. (E for Excellent service). If we move again in future, we hope to get a similar person to oversee everything.

Ben · 26 March 2024

★★★★★ 5/5

Google

Thank you to Kate and Chloe for all your help. A flexible approach to our first time letting and a helpful and friendly service, would highly recommend

Ember · 9 January 2023

★★★★★ 5/5

Google

Top class service from Chloe and the team at Dixons. Very efficient and extremely friendly. Highly recommended!

Quentin · 23 October 2023

★★★★★ 5/5

Google

The service providedby the whole team at the Redditch branch was exemplary from start to finish. The manager, Lisa responded to every query I raised in a timely and professional manner and no matter who I spoke to whenever I called the office, they knew exactly what was happening and always dealt with me in a very friendly and professional manner. We were originally selling our house via a part ex but when we pulled out of that process Lisa and her team supported us and managed the relationship with the purchaser to ensure the sale was protected I would have no hesitation in recommending Dixins at Redditch to anyone looking for a reliable, professional and competitive service with a real personal touch.

Mark · 14 November 2016

★★★★★ 5/5

Google

I was showed around a property by a lady named Holly. The process was very smooth and efficient and she was very professional. I am very thankful to her and dixons for making this an easy process, I would highly recommend speaking with holly.

Sharma · 18 November 2024

★★★★★ 5/5

Google

Great service, for both selling and purchasing. We would definitely use them again, and recommend them to all our friends & family. Definitely relieved any stress & helped massively in negotiations, Thank you Dixons - in particular Lisa & Victoria!

Firefox · 23 October 2020

★★★★★ 5/5

Google

Great smooth process from start to finish. Thanks Dixons!

Lauren · 10 December 2025

★★★★★ 5/5

Trustpilot

Outstanding Service

I recently worked with Januse and Daniel from Dixons in finding a new home,and I couldn’t be happier with the service I received. They helped me find the perfect home, and their professionalism and dedication made the process smooth and stress-free. Highly recommend!

Mary · 30 January 2024

★★★★★ 5/5

Trustpilot

Halesowen Branch Excellence

Have been discussing our now property with Matt and Libby since February. They worked really hard to liase between myself and the seller and always kept both parties up to date.The knowledge Matt has is excellent and reassuring which made for an easier ride. They answered phones and emails in a timely manner and always made sure we where doing the right thing- definitely had our best interests at heart.Couldn't thank them enough for the honesty, hard work and overall kindness.The buying a home package was a lovely gesture too.

Mrs · 21 August 2024

★★★★★ 5/5

Google

Lisa, Sarah and Adam have been absolute stars helping me through my first time buyer experience. Whenever I've been unsure/stuck they've given me solid advise to keep the move on track. I couldn't have wished for a better service from Dixons! Thank you for all the help and I highly recommend their service.

Dominic · 25 May 2024

★★★★★ 5/5

Trustpilot

Excellent Estate Agent

The best house viewing I have been to so far.Really struggling to find a property at the moment and Sophie Hodgson has been absolutely brilliant. She is very informative and knows her job role very well. My viewing was very pleasant and friendly.She comes across very happy and very welcoming.

Shugah · 15 July 2023

★★★★★ 5/5

Trustpilot

Have nothing but praise for the…

Have nothing but praise for the Kingsheath branch of Dixons & the girls there. Amelia & Emily have been absolutely amazing. Returned everyone of my calls,gave their immediate attention to all of my queries concerning the house sale & chased up replies from solicitors. Couldn't thank these girls enough (not forgetting Shanneen too). 1st class customer service from all 3 ladies. Thank u guys. I'd certainly recommend u to anyone buying or selling. Keep up the good work.

Bernie · 31 August 2024

★★★★★ 5/5

Google

Lovely Team, Excellent communication and amazing help with anything we were struggling to understand.

Aidan · 4 October 2025

★★★★★ 5/5

Trustpilot

I was shown a property by Holly from…

I was shown a property by Holly from the Bromsgrove branch. Her professionalism and knowledge was excellent. I was very impressed with Holly, is a credit to Dixons.

Crazy · 10 March 2026

★★★★★ 5/5

Google

I found my new apartment through Dixons who were absolutely amazing. Chloe and Kate were friendly, quick to respond and made the process so easy!

Marlijn · 23 October 2022

★★★★★ 5/5

Google

I was having a very stressful time alongside trying to find a good place to live. Dixon’s and more importantly Chloe helped make moving so much easier, I felt like she cared just as much as I did about finding a flat that is perfect for me. Even with landlords making things difficult she still managed sort it all out and now I couldn’t be happier. Thank you so much ChloePositiveResponsiveness, Quality, Professionalism

Ryan · 23 October 2022

★★★★★ 5/5

Trustpilot

House purchase through Dixons…

House purchase through Dixons WILLENHALL Lovely supporting staff guidance and help when needed always at the end of the phone highly recommend the Willenhall branch for all your property needs

V · 19 February 2026