Dixons Estate Agents Redditch Sales reviews

★★★★★ 5/5

Google

I recently used Dixon’s to let my property in Bromsgrove and I couldn’t be happier with the service I received. Megan and the team were professional, proactive, and kept me fully informed throughout the whole process. They handled everything efficiently, found suitable tenants quickly, and made what can often be a stressful process feel straightforward and well managed. I really appreciated their clear communication and attention to detail. I wouldn’t hesitate to recommend Dixon’s to other landlords looking for a reliable and professional letting agent. Thank you again for all your hard work!

Scott · 17 March 2026

★★★★★ 5/5

Google

Amazing team and superb service. I sold my property and was looking for a place to rent for a year, the team at Dixons Redditch have been absolutely perfect. From really quick response to always being available for any queries - Megan Long has been great! Fully recommend reaching out to them if you are looking for a new property in the area!

Hanna · 4 April 2026

★★★★★ 5/5

Google

I had a fantastic experience with Dixons Sales and Letting Agents. Megan Long was incredibly professional, friendly, and supportive throughout the entire process. She kept me updated at every stage, answered all my questions promptly, and made everything run smoothly. Her knowledge and attention to detail really stood out and made the whole experience stress-free. I’d highly recommend Megan and the team at Dixons to anyone looking to buy, sell, or rent a property, truly first class service!

Nyasha · 15 November 2025

★★★★★ 5/5

Google

If I could give higher than a 5 star rating I absolutely would. We have been working with Holly Davidson regarding renting a property, and she has been incredible from start to finish, very informative, kept us updated, and the whole process was quick and smooth. We can never thank Holly enough for helping us, as we can now live our little dream that we’ve had for so long. Would recommend her to anyone :)

Tori · 11 August 2025

★★★★★ 5/5

Google

I’ve recently been looking for a new property within the local areas and Freya has been absolutely fabulous from the get go. She knows what we are looking for and even when coming to view a property that we know isn’t really for us she still is 100% professional and honest! Couldn’t find a better person working for an estate agents! Freya is your woman

Rachel · 15 October 2025

★★★★★ 1/5

Trustpilot

Unprofessional

Agent delayed viewing booking by 10 minutes, then proceeded to be another 25 mins late. Unresponsive over texts, didn't introduce themselves and even had to have my appointment with another potential tenant at the same time due to delays. I found this absolutely unprofessional as they should have at least had the courtesy to do this 1-1. They did not have enough information about the property and felt very rushed to leave. Property was also not cleaned before the viewings, very off-putting state unlike as shown in listing photos.

Hannah · 12 March 2026

★★★★★ 5/5

Google

We had a great experience with Dixon. Megan was very helpful. They were friendly, professional, super responsive and easy to communicate with. The whole process was smooth and stress-free, and I ended up finding a place I love. Highly recommend if you’re looking for someone reliable and helpful!

Sijo · 17 February 2026

★★★★★ 1/5

Trustpilot

AVOID AVOID AVOID

AVOID AVOID AVOID! The viewing with Hannah was fine and she was lovely. But after paying the deposits, first month's rent in advance and getting the keys it had all gone wrong. The boiler broke, the landlord left his belongings behind and is using the space i pay rent for for his car, then i find out my balcony has to be ripped up because of a leak into the apartment below. Raised multiple times with Jess and keep getting ignored. I have my own property to let out, which they know about, and there is no way I will let these cowboys manage it for me because the way they treat tenants is disgusting!

Emma · 6 February 2026

★★★★★ 1/5

Trustpilot

Hannah is the most disgusting person…

Hannah is the most disgusting person ever, I'm actually regretting giving her a good review, she has stolen my money and blamed me for not meeting certain requirements after i provided everything she needed, if certain requirements weren’t met then no problem, give me back my money and ill look elsewhere, dixons is trash and the service is trash, wouldn’t recommend it to anyone, they will steal your money and blame u for it,

Mohammed · 20 March 2026

★★★★★ 5/5

Google

All the staff at Dixons, Redditch are outstanding. Kate who started our house move with her professional & helpful advice for marketing my house, to identifying our next home is a true star. Amanda went above and beyond, mediating offers and working late to ensure the deal was done smoothly. Katie also worked late to manage the viewings on my house on our behalf. And Lisa's invaluable advice got us what we so dearly wanted. The marketing package is good value and each step of the way went smoothly. We were kept informed throughout the whole process. Dixons Redditch are a shining light, in what should have been a stressful time fo us, their empathy, work ethic & customer focus has shown they are all clearly excellent at what they do. We can't thank them enough & I'll be recommending them to anyone who'll listen!

Alison · 15 January 2025

★★★★★ 5/5

Google

I’ve had an amazing experience with Dixons. Ellen and the team was helpful, friendly, responsive and made the whole renting process smooth. Ellen kept me updated every step of the way and made sure everything was handled efficiently. I needed a room and they delivered quickly and professionally. Would definitely recommend them.

H · 5 November 2025

★★★★★ 5/5

Google

I have had the pleasure of renting my first property with Dixons, from start to finish I have to say I cannot thank Holly enough! Holly had accommodated to my needs, spoke with me through all the steps and made the process a whole lot easier! From the viewing to signing over the tenancy and things taking a bit longer than expected, Holly understood and was extremely patient from start to finish. Highly recommend renting through Dixons! And Holly’s your girl! ⭐️⭐️⭐️⭐️⭐️

Louise · 9 December 2024

★★★★★ 5/5

Google

This is my second time renting a space through Dixon and I’m more than happy with their services. Lucy and Meghan were assigned to me through my renting process and they went above and beyond for me. Did I mention that I only did virtual viewing and I got what I was shown, no disappointment. I had issue with my date of moving and Lucy was really emphatic and made sure I got my space and not stranded. Thank you ladies for being my angel when I needed one, I appreciate you. Thank you Dixon lettings for hiring the best hands. I’ll always recommend Dixon for everyone that needs a property.

Yomi · 9 December 2024

★★★★★ 5/5

Google

My wife and I viewed a property with Dixons and,despite not purchasing the property, we had the pleasure of a tour with Amanda K. Amanda was polite, friendly, and personable and above all (which I found refreshing) was she was knowledgeable about the property. Amanda had all details to hand and shared this without us having to prompt. We were treated with a level of enthusiasm and freshness like we were the 1st viewers of the property that day, not the 4th or 5th (or the 10th that week). After multiple viewings with several agencies in Redditch, Amanda really stood out as a friendly person who showed care for us as a client viewing the property (and the property itself). If you want someone who clearly loves their job to sell your home, I would recommend Amanda at Dixons in Redditch. She really is a credit to the group.

David · 18 November 2024

★★★★★ 5/5

Google

I have had the privilege and luck to have dealt with Amanda during viewing numerous properties over the last few months in my house search. She has been genuine, friendly, personable and knowledgeable on each property. Her knowledge on each area has been fantastic and knowing dog walking is important to me, she would tell me exactly how far each property was from a great dog walk, she even carried my 6 month grandson from one property to another! Thanks to her I now have found my next and hopefully final home! Can’t thank you enough Amanda!!

Jennie · 22 September 2024

★★★★★ 5/5

Google

This was my first time using Dixons and I am fully satisfied. Ms.Ellen was helping me through all the process and they do all the work in a professional way.

Adam · 17 March 2026

★★★★★ 5/5

Google

I had the pleasure of renting my first property with Dixons, from start to finish. I was so impressed with the level of professionalism and warmth from all the staff from viewing the property to picking up the keys. I can’t thank them all enough! Special thank you to Lucy, who has accommodated to my needs, spoke with me through all the steps and made the process a whole lot easier.

Laura · 16 January 2025

★★★★★ 5/5

Google

So I’m in the market for a new place to rent and called pretty much every event in the area and then some… The response was non existent bar one young lady “Megan” from Dixons who has shown her professionalism and dedication to her job over and above any other agent I’ve ever dealt with. I’m receiving regular property updates before they go on Rightmove etc. and she has taken a personal interest in my requirements. Thanks Megan I’m sure you will be running your very own agency soon. Great customer experience.

Russell · 23 August 2024

★★★★★ 5/5

Google

I recently had an excellent experience with Dixons Estate Agents in Redditch, and I couldn’t be more impressed with the service I received. From the very first enquiry, the team was professional, friendly, and incredibly knowledgeable about the local market in Redditch. They took the time to understand exactly what we was looking for and provided honest, practical advice every step of the way. Communication was outstanding, I was kept fully informed throughout the entire process, and any questions I had were answered quickly and clearly. What really stood out was their dedication and attention to detail. The team made what can often be a stressful experience feel smooth and straightforward. Their proactive approach, regular updates, and genuine care gave me complete confidence that I was in safe hands. If you're buying, selling, or renting in the Redditch area, I would highly recommend Dixons. Their professionalism, efficiency, and excellent customer service truly set them apart. A five-star experience from start to finish! Also a shout out to countrywide (Naomi) for all the help with dealing with any issues. Thank you again, Shaun

Free · 17 February 2026

★★★★★ 5/5

Google

Amazing team at Dixons , very friendly and dedicated to helping , customer service is second to none . Both Ellen and Megan have shown around properties with a relaxed and knowledgable approach , follow up phone calls from Freya . A pleasure to have dealt with such a genuine lovely team . Many thanks Adam

Adam · 17 April 2026

★★★★★ 5/5

Google

I had the pleasure of working with Megan Long for my recent letting, and I couldn’t be more grateful for her help. From the very beginning, she was professional, friendly, and positive, making the whole process a breeze. Megan quickly found me a fantastic tenant, and everything went smoothly from start to finish. Her dedication and support made the entire experience stress-free. I highly recommend Megan for anyone looking for an efficient and pleasant letting experience!

Scarlett · 22 September 2024

★★★★★ 5/5

Google

OMG, where do I start, We walked into Dixon Redditch a week ago with nowhere to live, because the house we are buying fell through with two weeks to go, within the hour Megan, Lisa and the team had showed us a rental and made all the arrangements to get us in!! Amey, has also been a superstar, keeping us updated and helping us through every step of the way and we now have a house to move into, Dixons should be very proud or the team in their Redditch office who went above and beyond for us and provided us with the outstanding and excellent customer service , Thank you Su &John G

Su · 24 June 2024

★★★★★ 5/5

Google

Fantastic! I've used Dixons for over 20 years to deal with my lettings portfolio. I wouldn't dream of using another Letting Agent. I can call at anytime and they will resolve any queries or issues I have immediately. They know the background of all my properties which helps with any dealings. I cannot recommend them highly enough. The team there is amazing, which is a testament to Meg, the Lettings manager. Thank you, Meg, Holly and Freya.

W · 17 February 2026

★★★★★ 1/5

Google

I found the Lettings manager very unapproachable and quite rude.Also non empathetic and very dismissive . We had long standing issues with a tenant of Dixons which eventually after 18 months of hell resulted in a section 21 being issued I found the letting manager very one-sided and all she cared about was money and not The the very extreme anti social behaviour we were experiencing from their tenant .

Sonia · 14 April 2026