Trusted Agent profile · Redditch
★★★★★
507 reviews across 2 platforms
10 Church Green East, Redditch, B98 8BP, B98 8BP
Dixons Estate Agents's office in Redditch, at 10 Church Green East, is rated 4.3 out of 5 across 507 reviews on two platforms, including 327 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Dixons Estate Agents Redditch Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Redditch.
Every review we hold for the Redditch office, from every platform, shown as written. First names only.
5/5
GoogleChloe and Amey were extremely helpful and friendly and have made the process of renting a new property very easy! I would highly recommend using Dixons.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleExtremely helpful throughout the whole process
Thank you so much for your positive feedback! We strive to provide exceptional service and we are thrilled to hear that we were able to assist you throughout the entire process. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI just wanted to add this review because I was extremely impressed with Amanda at Dixon’s, she was very professional and actually calls you back when she says she will. She made the whole process of buying our first house a pleasure and I would highly recommend Dixon’s.PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
5/5
TrustpilotDixons.Sutton New Road Erdington.
Dixons.Sutton New Road Erdington.Highly recommend them. We have used Dixons a number of times in the past along with my son both sale and 2 purchases. Excellent service. On this occasionWe have purchased a property from them. Nothing was too much trouble. Re Viewed when ever we needed to. And any questions were answered quickly. As this property purchase went through. Sarah Blair was superbWith calming the situation and managing the difficult problems raised at times.Sarah Blair is a credit to Dixons. Very professional and understanding. Thanking all staff too. All dedicated to an efficient service not only for their clients but for their clients purchasers. Well done.
5/5
GoogleThe service was outstanding. Quick and efficient. Chloe was so friendly. Would definetly recommend them. Best estate agents we have ever used.
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmey was extremely helpful in sorting out my new home, and was very considerate to the fact it was my first move, so I had a lot of questions! Great service and they found me somewhere quickly.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleA family member recently rented through Dixons and the process was smooth and couldn’t be faulted. Chloe was fantastic and couldn’t help enough, thank you
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have been looking for a rental property for a while now, although we have not found through Dixons we have had great viewings with Holly and great communication, highly recommend
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
TrustpilotI have just rented a property with…
I have just rented a property with dixons selly oak. Jaia has been lovely and helped me throughout the whole process making it easy, answering my questions in details everytime. Thank you Jaia, really appreciated
5/5
GoogleQuick turnaround on viewing properties and happy to help with any questions I had! Holly has been incredible from the start!
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe staff is nice, welcoming and professional. They facilitated and guided me throughout the process. …
Thank you for the kind words! It's our pleasure to provide top-notch service and guide you through your experience with us. We're proud to have Naomi on our team and will pass along your compliments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleGreat experience. Chloe and Freya were really helpful and on the case for me, and made my move in easy and trouble free!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
TrustpilotWell done Halesowen
Would like to thank Matt Till From Halesowen Branch wholeheartedly for his attentiveness and understanding during a very difficult time whilst we were going through our move during last few months. Due to the virus everything took a lot longer than normally would but he ensured that all involved were advised often and he never failed to follow up and to keep us informed. Would highly recommend him and the rest of the team. We sold two properties at the same time one a deceased relative and our own personal home for which only really interested parties came to view and both sold in 2 days.Everything ground to a halt which was very stressful but in return to some normality the attentiveness if Matt Till assisted greatly in us achieving completion on both which enabled our purchase to complete too. We are now happily settled after a very difficult 6 months
5/5
TrustpilotSuccessful and happy
We had a very unsettling and difficult time whilst selling a deceased persons house prior to and during this pandemic.Matt Till and the others we dealt with in Halesowen branch were exemplary under these difficult circumstances. They introduced suitable buyers to view In the first instance and we sold within 24 hours. All was going well until lockdown and the furloughing of staff - at both the estate agents and solicitors. This for us was extraordinarily difficult to deal with both emotionally and practically as everything took 3 months longer than originally expected.Matt’s assurences were invaluable and once normal service resumed he constantly contacted the conveyancing services on our behalf to avoid any further delays and instantly advised us directly to do whatever was necessary to assist the process. I would not hesitate in recommending Dixon’s branch at Halesowen. Thank you Matt Till 😃and team
5/5
GoogleI can only join the rest of 5* reviews and say big Thank You to Kate, Amey and the rest of the team. The professional advice and approach of Kate was the key to my journey to become a landlord. I'm sure my tenants will be happy with them too.
Thanks for the wonderful 5* review! It's great to see that the Dixons team once again provided a professional, knowledgeable and friendly service. Best wishes, Lucy.
5/5
TrustpilotWe instructed Dixon’s to assist us in…the sale of our property
We instructed Dixon’s to assist us in selling our property . From start to completion we received fantastic support and updates on our sale . The whole process was completed in less than 10 weeks . Dixon’s professionalism shined through with their negotiating skills and sales experience . We would like to say a great big thank you to Darren , Daniel , Jodie , Harvey and Tom for making our moving experience stress-free
1/5
TrustpilotJust dont do it
This company cannot even get the basics right took a week to get s floor plan done only for it to bear no resemblance to our house second floor plan took three days again no resemblance to our house then had the cheek to say it was our fault because we didn't check it disgraceful
5/5
GoogleVery efficient team, Chloe made the process of applying for and signing our new tenancy very easy and fast. Thank you.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI went in and they found me a place straight away, we arranged a viewing and i loved it. Dixons were very quick with the process of things and we was moved in within 2 weeks! Katie was really helpful along with Amey! Thank you!
It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
5/5
GoogleWhole team was amazing , helping me move into my new property was very simple and easy
Thank you for the kind words! Our team is dedicated to making the moving process as smooth and stress-free as possible for our customers. We're so glad to hear that you had a great experience with us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
TrustpilotDixons Estate Agent ~Erdington
Dixons Estate Agent ~Erdington We would like to start off and thank our special team in alphabetical order:Charlotte ,Ewelina,Sam and Sarah....without you guys this sale would not have happened.Team provided us with an excellent service. We had initially registered with another agency and in the months they had our property, we had to chase for updates. That particular company did not make us feel that we were priority. 18 weeks and no result Dixon’s team were SO different. We had updates from get go. Every viewings set up, we got email and text messages. We knew who was going into our property and the outcome. They made us their priority.There was a constant communication with Sarah, she was the glue ~ our SUPER glue. She was our point of contact from point of sale agreement. She kept the communication going between us, our recommended solicitor and buyer. Assuring and guiding us. All the staff knew the status of our sale it shows the level of their excellence, their professionalism and passion for their job.We could call anytime and felt free to do so. It really felt like nothing was any trouble. Everything ran really smoothly from initial conversation,going on the market to sale.We are really happy with the level of service received by our girls listed and would recommend Dixon’s Erdington Branch to anyone if you want an easy, efficient, professional and honest service. Keep up with the fantastic job guys. We really appreciated all your hard work.Mr and Mrs Balfourth
1/5
TrustpilotDIXONS HALESOWEN
Avoid using the mortgage service at Dixons Halesowen. Dixons itself, great, but Bal signed us up to an insurance we told him we didn’t require and we are nearly £1000 out of pocket because of it and apparently it’s ’not his problem’ when we spoke to him about it.I really hope he doesn’t do this to other people but have no doubt this will happen again. The stress this has put us under is awful, especially being heavily pregnant. Please be careful guys and ensure you always have someone with you to witness conversations. The company have dealt with it terribly and we are now in this horrible situation. No remorse or apology from them. Disgusting.
5/5
GoogleAbsolutely brilliant service from jewel clarke, was recommended by my step dad to use jewel as my mortgage adviser 5 years ago for my first property. Jewel has just renewed my mortgage deal for me after my 5 year fix and sorted my life insurance/income protection out again couldnt ask for a better mortgage adviser, very professional and a genuinely lovely lady will continue to use jewel for the years to thanks jewel really appreciate your help and guidance 😊PositiveResponsiveness, Quality, Professionalism, Value
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleBrilliant service and assistance from the team at Dixons . Helped us with everything we needed and explained everything we didn't understand. As it's our first time renting this made the process so much easier. The team were so helpful and friendly if we have any problem they would help to sort it. Would highly recommend Dixons to anyone looking to rent or rent there property through them.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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Tell us what you need and we'll put you in touch. Dixons Estate Agents Redditch Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Redditch.
