Trusted Agent profile · Redcar, North Yorkshire
Verified
★★★★★
1,089 reviews across 4 platforms
30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
Part of Michael Poole, see every office.
Michael Poole's office in Redcar, North Yorkshire, at 30-33 Station Road, is rated 4.7 out of 5 across 1,089 reviews on four platforms, including 810 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
810
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
4
Reviews on View Agents
This office
233
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The towns and villages of Redcar and Cleveland offer an outstanding quality of life. House prices are low in comparison to the rest of the UK, research by Halifax Bank concluded a family home here costs the same as a small flat in the South East, and in 2018 Saltburn was one of the ten most affordable market towns in England whilst previously being voted in the top ten places to live in the UK! Should you be searching for an estate agent in Redcar to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal. If you are a landlord considering letting your property in Redcar or need advice our ARLA qualified Lettings Agents are on hand to support you.
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Redcar office, from every platform, shown as written. First names only.
5/5
GoogleStefan and the team were tireless and brilliant. He got me a very good price in a difficult market and was a pleasure to deal with. Many thanks 🙏 …
Hello Jamie Thank you for taking the time to leave your positive review, all the team really appreciate your feedback. Kind Regards All the team at Kings Group, Tottenham & Haringey
1/5
TrustpilotMP don’t provide the most basic customer service/experience
MP are only interested in speaking to you when you have a viewing. My House has been with them all year and because there’s been little interest I haven’t heard from them for months. No check-ins, no phone calls just to let us know they’re still trying to sell. Estate Agency’s are all the same, just choose the one that will charge you the least % at sale as all the agency’s do is use rightmove. We were promised proactiveness to seek out buyers, as they don’t speak to us we will assume this doesn’t happen and it’s purely waiting for potential buyers to find our house on rightmove. We’d remove the house from sale at this point, but would need to pay MP a fee despite them not selling the house or even providing the most basic customer service. We aren’t bitter the house isn’t selling but the least MP could do is suggest ways of pushing it, they havent thought of one thing, instead it’s us who come up with ideas. To just leave the customers whose houses aren’t selling and never touch base with them is unforgivable service. Poor, poor show, we thought the agency couldn’t get worse than our previous one!!
5/5
GoogleI picked Michael Poole after meeting several local estate agents and did not regret it. The team at the Redcar branch were great throughout, both friendly and very professional. House sales are not always smooth, but Emma and her team were with us all the way and kept us sane. As well as an excellent service our dog liked Emma and she was nice to our hound so that says a lot. Thanks for a great job.
Thank you, Ian, for taking the time to share your positive experience with Michael Poole in Redcar! We’re thrilled to hear that you chose us after meeting several local estate agents and that you didn’t regret it. O
5/5
GoogleMo Ahmed is a great agent and has supported me through a tricky situation with huge professionalism. He is very calm and takes accountability for his work. I would 100% recommend him.
Thank you so much for your kind words. I’m really glad I could support you through a challenging situation, and it means a lot to hear that my approach made a difference. We truly appreciate your recommendation!
5/5
GoogleVery personable service, responsive and knowledgeable! Would definitely recommend Nev to friends & family looking to sell
It's been my absolute pleasure helping you achieve your moving goal and thank you so much for your very kind words and recommendation of EweMove Otley & Guiseley. Enjoy your new home! Thanks again, Nev
5/5
TrustpilotA huge thank you to you Victoria.
A challenging number of months but we got there in the end! You have been fantastic throughout. From start to finish your communication was exceptional, always available to help and always kept us well informed throughout what proved to be quite a testing sale, not through the fault of yourselves but down to the difficult personal situation we found ourselves in. You were professional and diplomatic at all times to all parties and it made everything so much easier for us. I would not hesitate to recommend your services to anyone and everyone.
5/5
GoogleJohn and Jack went above and beyond to take the stress out of selling our much loved house, they made it so simple and helped us get started on our journey to finding us our dream home, if ever a estate agent is needed n the future they will definitely be our first point of call.
Thank you Tina for your brilliant review and it was pleasure being able to help with the move. If you need us in the future we would be delighted to help, best wishes, John.
5/5
GoogleSuperb service, John, Jack and the team really put in the effort and showed an attention to detail that helped immensely with the sale of our house.
Thank you David for your wonderful review. It was a pleasure being able to help you with sale of your home, best wishes, John
5/5
TrustpilotA fantastic service
What a supportive service from start to finish. Aidan is quite simply the best at what he does. Nothing was too much and even after the 100th unnecessary phone call I made, I was still met with patience, help and the reassurance needed. Thank you so much for everything you did!
5/5
GoogleProperty sold very quickly. Compared to other agents I’ve used in the past , Nev was extremely active in marketing the property. He certainly went above and beyond other estate agents I’ve come across. An absolute pleasure to deal with him. I wouldn’t hesitate for one second to use him again or recommend him to others.
It's been my pleasure helping you find the right buyer! I'm delighted you are very happy with the service provided and wouldn't hesitate to recommend EweMove Otley & Guiseley Branch to others. Thank you so much! Nev
5/5
GooglePaul,Jayne and Fiona what a fab team. From the moment I instructed them to the conclusion Ewe Move were available for every question I had throughout the process. They all went above and beyond to achieve a smooth transaction. Selling my house via Ewe Move was made so much easier with a team that understood the end goal! Highly recommend!! ⭐️⭐️⭐️⭐️⭐️
5/5
GoogleWe purchased our first house through Aspire and Dan has been great to deal with throughout the process. As first-time buyers we had a lot of questions, but he was always very helpful, guiding us through everything and happy to answer anything we asked. He made the whole process feel really smooth. Thanks again for all your help.
5/5
TrustpilotWe dealt with Alisha Fonseca for the…
We dealt with Alisha Fonseca for the purchase of our property, Alisha was very competent pleasant young lady, and did a great job at each stage of our purchase.
5/5
GoogleAlong with my brother and sister, we have had the pleasure of dealing with Jade and Sherry from the Brigg office of Fine & Country. Nothing has been too much and we have received great advice. The promotion was second to none with extra photos and video being pushed around social media, we'd just like to say a huge thank you and we will certainly be returning in the future.
Thank you for the lovely review and business Lindsey, we really appreciate it and look forward to working together again.
1/5
GoogleA lot of reviews on here are from a sellers point of view - this is from a buyers. If you're thinking of buying a home and it's listed with Ewe Move, I highly suggest looking elsewhere (if you can) as they are the worst company i've ever had to deal with. They made the whole process of buying a first home far more stressful than it needed to be. We endured months of poor communication, constant shifting of goalposts and basically dealing with idiots from start to end. I will never buy a home listed by Ewe Move again - if you are reading this and it's your only option, get a good solicitor (VE White were great for us) as it's the only thing that prevented me from completely losing my mind.
Thank you Sam for your feedback it's always welcome even when it's negative. We'll reflect on your comments and consider how we could have improved on your experience. We work tirelessly to ensure our sales go through, often this work goes on behind the scenes and is unnoticed or appreciated. The onward chain relating to your purchase was less straightforward than usual and was hampered by our seller's choice of conveyancer. Fortunately, despite numerous ups & downs, we kept the sale together so that you were able to purchase the property. I hope you have settled into your new home and I wish you the very best for the future, John.
5/5
GoogleDebbie was fantastic getting us sorted with our new property . Was happy to answer my many questions . Very friendly , helpful yet efficient service . Also a lovely gentleman that showed us round initially and again for a second time . Thankyou for getting us settled in our new home so quickly
Thanks so much, Leanne! We're thrilled to hear Debbie and Matthew made the whole process smooth and stress-free. Really appreciate your kind words and recommendation - all the best in your next chapter! 🏡 …
5/5
GoogleBrilliant service! Super quick delivery and arrived in time for Father's Day!! Very helpful and friendly communication with online purchase (thank you Lauren). The tree was a great size, well packed and a lovely specimen. Will order from Urban Jungle again! Thank you
5/5
GoogleSold out house with Martin, could not be happier. Martin did exactly as promised and delivered on every single word. Could not ask for a better estate agent. He really goes the extra mile and made moving that much needed extra space to be less stressful. Thanks Martin, your service was outstanding. 👍 …
Hi Martin. Thanks for this great feedback. We appreciate that selling your home can be a stressful experience and we're happy to hear that we were able to make the process as smooth as possible for you. It was a pleasure working with you, Martin. Please let us know if you need assistance with anything in the future. Best wishes,
5/5
TrustpilotMe and my husband are buying our first…
Me and my husband are buying our first home and the team at Michael Poole (Guisborough) have been amazing; particularly Emma, Sophie & Alisha !! They’ve all gone above and beyond to make the experience stress free and exciting. We look forward to our new adventure and cannot thank the team enough! Thank you:)!~
5/5
GoogleThis service has been immeasurably beneficial - we love it especially the AI version. Our landlords are very impressed with the reports too. The reports are easy to do and as time saving as physically possible. Inventory Base ensures no stone is left unturned regarding how property condition is documented. Thanks Aidan for a fabulous onboarding experience.
5/5
TrustpilotAn Estate Agent that does what they say!
We have had a great experience with Michael Poole. From start to finish, they have done everything we asked, advice, requests, changes to marketing, extra photos, videos, social media plugs, nothing was too much trouble. In particular, I would like to thank, Emma, Isobel, Kirby and then Helen. It has been an excellent service in the most difficult of circumstances and using the In house Conveyancers was a bonus too. Thank you all so much! Highly recommended.
5/5
GoogleSpoke to Debbie about a potential viewing, unfortunately the property was not suitable for my needs, but Debbie was patient and helped me look for alternative properties. I found her very helpful
Thank you for your kind review, Mandy. We’re pleased Debbie was able to help and support you in finding suitable alternatives 😊 …
5/5
GoogleWe recently bought and sold properties with King's Group. Without the support of their staff, I'm fairly confident it would never have happened. They were professional and incredibly hardworking. A special thanks to Junaid, who put in a …
Hello Matthew Thank you so much for taking the time to leave your positive review. Great to hear we were able to help with both the sale of your property and your new … More
5/5
GoogleAdam Mansfield, Visited our property to give us a valuation, he was very helpful in explaining the factors affecting the valuation and had several comparisons of other similar property in the area for us to look at. He was also very good in explaining his valuation,we found him very professional in how he listened to our requirements and agreeing the next steps forward. We are very happy to recommend Adam to anybody looking to move home. Chris & Ann
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Michael Poole's Redcar office has 1,089 reviews across four platforms: 810 on Google, 42 on Facebook (across the whole business), 4 on View Agents, 233 on Trustpilot (across the whole business).
Michael Poole Redcar is rated 4.7 out of 5 across all 1,089 reviews, and 4.8 out of 5 on Google from 810 reviews.
Yes. In The Trusted Agent 2026 awards: Michael Poole, Redcar won Trusted Agent; Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold.
Michael Poole Redcar, 30-33 Station Road, Redcar, North Yorkshire, TS10 1AG.
