5/5
GoogleGreat software and very easy to use
Agent replied · 29 June 2026
Thank you so much for the wonderful 5 star review Nicholas; we truly appreciate your support and continued custom.
Trusted Agent profile · Redcar, North Yorkshire
Verified
Michael Poole Redcar reviews
★★★★★
1,088 reviews across 4 platforms
30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
Part of Michael Poole, see every office.
Michael Poole's office in Redcar, North Yorkshire, at 30-33 Station Road, is rated 4.7 out of 5 across 1,088 reviews on four platforms, including 810 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
810
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
4
Reviews on View Agents
This office
232
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Michael Poole Redcar
The towns and villages of Redcar and Cleveland offer an outstanding quality of life. House prices are low in comparison to the rest of the UK, research by Halifax Bank concluded a family home here costs the same as a small flat in the South East, and in 2018 Saltburn was one of the ten most affordable market towns in England whilst previously being voted in the top ten places to live in the UK! Should you be searching for an estate agent in Redcar to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal. If you are a landlord considering letting your property in Redcar or need advice our ARLA qualified Lettings Agents are on hand to support you.
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Redcar office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent. Nothing else to say really but I'll say it anyway. Edward was endlessly patient, charming and helpful. He started off giving great advice on how we might best present our house to make it as appealing as possible. Once we'd done that he took great pictures and wrote a very engaging house description. All the viewings were arranged efficiently and accompanied by Edward. He communicated feedback quickly and was happy to discuss it. Once we got offers he gave well informed advice when we asked for it, but made it clear the final decision was ours, and we felt no pressure here. Once the sale was agreed, Edward worked tirelessly to make sure everything went as smoothly as possible. One other thing: Edward was very happy to offer invaluable advice about negotiating our purchase too. Edward is a franchise owner operating alone and he goes the extra mile in a way we have never experienced buying or selling before. We would recommend him unreservedly.
5/5
GoogleI had such a great experience with Rachel and Nick! They were fast and dealt with our issues really fast! Very professional and nice, made our first rental journey so easy!
Agent replied · 10 July 2026
Dear Amina, Thank you so much for your wonderful 5-star review! We're thrilled to hear that … More
1/5
GoogleBeen trying to book an appointment for a house valuation for over a week now. Nothing. Left messages rang 7 times. Spoke to Ashleigh. Still nothing. Its with a heavy heart I now have to seek a professional agen.
Agent replied
Hi Mark, I apologise for this issue. I will be looking into this with the team.
4/5
GoogleBrilliant place with an indoor pond (containing fish!), several vibrant plants, a massive outdoor section, as well as amazing food. I would quite like to visit again
5/5
GoogleGreat team, highly efficient, supportive and experienced in Web design and customer service. I would highly recommend to any business or professional looking for website & CRM deisgn & maintenence.
5/5
GoogleGood communication re the scheduled viewings. Realistic pricing advice. Decent value service. Got our property sold!
5/5
TrustpilotReally pleased with this company
Such a lovely,helpful estate agents,especially Helen and Jack who were always happy to help and extremely efficient.I would highly recommend this company.
5/5
GoogleEmma and the team were on the end of the phone through the entire process for us. Going well above and beyond to help me complete sale and purchase. Even involved in help with Solicitor communication. Cannot recommend highly enough. …
Agent replied
Thank you, Dean! We loved reading this. We appreciate you taking the time to write this for us.
5/5
GoogleWe’ve had the pleasure of working with Jane for the past 8 months, during which she has consistently provided engaging and relevant content for our blog and newsletter. Her depth of knowledge and clear understanding of each task have truly stood out, and every project has been delivered promptly and to a high standard.
5/5
GoogleJohn is an absolute delight professional lovely and very knowledgeable in his area of expertise.He was brilliant in selling our property from start to finish.Our personal experience with him was fantastic and we highly recommend him.
Agent replied · 21 June 2026
Thank you Chandni for your wonderful review, it has been a real pleasure helping you with the sale of your house and we wish you all the very best in your new home, John
5/5
GoogleThey bent over backwards re marketing and selling my old house , nothing was too much trouble for them from start to finish and I would highly recommend them if one is buying or selling property 👍 …
5/5
GoogleFound me a buyer within 6 days of listing my property. Always kept me well informed of what was going on through out the selling process. I found them very efficient and helpful. I would recommend and use again.
Agent replied · 26 August 2024
Thank you so much for your kind words, Stephen! We’re thrilled to hear that you had such a positive experience with our team. Finding a buyer within 6 days is fantastic, and we’re glad we could keep you well-informed throughout the process. … More
5/5
GoogleVery happy with the service and communication, they were very friendly and helpful. Along with this, they were good value for money. I would highly recommend this estate agents 😊 …
Agent replied · 21 June 2026
Hi Shen. Thank you for taking the time to write this fabulous feedback. It was a pleasure working with you and we're delighted that you were pleased with our service, and found us to be cost-effective. Please let us know if we can assist you with anything else. Best wishes,
4/5
GoogleVery good cafe, plants very healthy but mostly high prices, some bargains to be had. Plenty to walk around and admire
5/5
GoogleThis system is very user-friendly. I have never had any major issues with it. This service is used across all of our property management branches for property inspections and it is very effective. The app for phones are also user friendly and update instantly when used on the web. I have not come across a better app for the work I do.
5/5
GoogleSelling my mum's house after her death, the staff were brilliant, explaining the whole process and answering any questions that I had. Highly recommended!
5/5
TrustpilotExcellent service from staff
Excellent service from staff. Professional and helpful throughout sale and afterwards. Particularly helpful were Kirby from Redcar branch and Helen from Eston branch.
5/5
GoogleGreat customer service from Dataloft. Lujan has been most helpful in setting up new licenses and helping set up our account. Plus the system itself is easy to use and has a huge amount of useful data and reports to use.
Agent replied · 13 June 2026
Hi Georgia - Thank you so much for your review! We are delighted that you’re enjoying your Dataloft Inform subscription.
5/5
GoogleA great software provider and their customer service is excellent. We've used BrightLogic for many years and would never change to anyone else - thoroughly recommend them.
5/5
TrustpilotAmazing service
Michael Poole have been amazing a massive shout out for Helen Nicholson of the Eston branch She went above and beyond for me and the sale of my house and always kept me update with everything she is amazing and worth her weight in gold in my opinion Thankyou so much Helen Wilson
5/5
GoogleMartins experience and knowledge was invaluable in selling our house.We needed to complete the sale quickly to secure our next purchase.Which Martin delivered.Can’t speak to highly of the service he provided.
Agent replied · 29 May 2026
Hi Danuta. Thank you for sharing this wonderful review. We're so pleased that we were able to deal with the sale of your house in an efficient manner. Thanks again and we hope you are settling in nicely at your new home. Best wishes,
5/5
GoogleService from Michael Poole Redcar is absolutely top quality! Every staff member I've dealt with in searching for properties and selling ours have been so friendly, knowledgeable and informative. Lovely Sophie has been like chatting with a …
Agent replied
This means so much, Abi. Thank you for your lovely words and for taking the time to leave this review on our page!
5/5
GoogleReally pleased with the various content and insights provided by Dataloft inform and useful insights into my local areas helping to reinforce my local knowledge of our area. Couple this with great support staff, in particular Nicola who has helped me to begin maximising Dataloft. 10/10 would recommend Dataloft to other agents across the UK.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Michael Poole Redcar
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards: Michael Poole, Redcar won Trusted Agent; Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold.
