Trusted Agent profile · Redcar · North Yorkshire
Verified
★★★★★
1,088 reviews across 4 platforms
30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
Part of Michael Poole, see every office.
Michael Poole's office in Redcar, North Yorkshire, at 30-33 Station Road, is rated 4.7 out of 5 across 1,088 reviews on four platforms, including 810 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
810
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
4
Reviews on View Agents
This office
232
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The towns and villages of Redcar and Cleveland offer an outstanding quality of life. House prices are low in comparison to the rest of the UK, research by Halifax Bank concluded a family home here costs the same as a small flat in the South East, and in 2018 Saltburn was one of the ten most affordable market towns in England whilst previously being voted in the top ten places to live in the UK! Should you be searching for an estate agent in Redcar to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal. If you are a landlord considering letting your property in Redcar or need advice our ARLA qualified Lettings Agents are on hand to support you.
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Redcar office, from every platform, shown as written. First names only.
4/5
TrustpilotStacey and Leanne were both great
Stacey and Leanne were both great, always available to provide a feedback and an update throughout the process of the purchase. They called and kept me informed throughout. Thank you so much for making the process as smooth as possible.I highly recommended them
5/5
GoogleFriendly and professional service from Emma and the team. Thank you.
Thank you very much, Graham this kind of feedback means so much to the team.
5/5
FacebookAndrea has been very helpful and attentive...she has always returned my calls and emails and kept me up to date with progress. They also have a text messaging service for when you are selling a property to keep you up dated which is good. The process of selling a house can be slow but Andrea continued to update me and settle me when I was worried...I’m hoping to complete this side of Christmas then Michael Poole will give me the best Christmas present thank you
5/5
GoogleJane and her team created the most beautifull website we could have ever asked for . She was able to turn our vision in to reality and make that even better. we are the most proudest family based independent letting agency ever ,Jane and her team have gone above and beyond expectations with our website.
5/5
FacebookRecently had to sell our Dad's house after he passed away, it has been a very emotional & distressing time but i would just like to say that i would highly recommend them . We used the Stockton office & mainly dealt with Shannon who has been very understanding, helpful, friendly & professional. She has always kept us fully informed every step of the way with phone calls , emails etc. They done all the viewings for us which was a very big help. Thank you very much for making an awful time as stress free as possible.
5/5
GoogleExcellent service from Sophie and the team. Higher valuation than other agents but turned out to be spot on as buyer found in a few days at the price we wanted. Thank you.
Thank you, Sean! We're glad to hear this :D
5/5
GoogleThanks to Helen and the team at Micheal poole Redcar! Always keeping me in the loop of what’s going on and very friendly! Highly recommended!
Thank you so much Elliott for taking the time to write this lovely review! It means a lot to us.
5/5
GoogleLujan and the team have been very helpful - setting up calls and meetings, training us on the latest features and guiding us through all the content which not only benefits us, but our customers too. Thank you!
5/5
TrustpilotGreat Service and Support
We received great service and support from Michael Poole and in particular from Stacey, throughout the sale of our property. She kept us up to date on a regular basis and worked tirelessly to ensure all parties exchanged contracts on time, despite unforeseen challenges along the way.
4/5
GoogleProfessional approach, excellent advertising using video, and great support from progression lady, Helen Nicholson. Our sale took about 9 months due to 2 buyers dropping out but on both occasions Michael Poole organised viewings immediately.
Thank you, John! We appreciate your patience throughout the process and are glad we could support you along the way. Helen and the team will be delighted to hear your kind words. Wishing you all the best in your new chapter! 😊🏡 …
5/5
GoogleGreat, fast and friendly service - would definitely recommend Helen!
Thanks for 5-Stars, Emma!
5/5
GoogleExcellent, really helpful and efficient. We needed to view the property several times and at relatively short notice and always accomodated us, much appreciated
Dear Paul, Thank you so much for your kind words and five-star review! I’m thrilled to hear about your positive experience with me. I always strives for flexibility, and I am glad I could accommodate your viewing requests. Your appreciation means the world to me, and I can’t wait to hand over your keys to your new home! Warm regards, Phil Smith
5/5
TrustpilotI have used Michael Poole a number of…
I have used Michael Poole a number of times for both letting and sales. Stacey and the team in Ingleby branch provide an excellent professional and friendly service going above and beyond to help. Thank you
5/5
GoogleJohn was helpful, honest and hardworking with our sale and purchase (he handled both). He was able to help us when we needed, and made the whole thing easy for us. John sorted everything, making it stress free
Thank you Craig, it was a real pleasure helping you and Nicole sell your home and find you a new one. Very best wishes to you and your family, John.
5/5
GoogleIt was a great pleasure to buy a house with Nev overseeing the sale. He’s a thoroughly decent guy, very polite, patient…and gets the job done. Highly recommended.
I'm delighted to handover keys last week and so pleased you would recommend myself and EweMove Otley & Guiseley to others looking to sell their property in the area. Thank you for taking the time to leave your 5 star review! Most of all, enjoy your new home, best wishes, Nev!
5/5
TrustpilotThey were extremely supportive when our…
They were extremely supportive when our sale fell through after 6 months, which was entirely due to someone in the chain pulling out. Michael Poole then helped us secure a second sale which completed in 10 weeks. Marion and the whole team were very effective and Luke did a brilliant job on the photos
5/5
GoogleUnreal place. Beautiful selection of jungle style plants. Lovly cafe and epic koi pond. Dont forget you're wallet 😁 …
5/5
GoogleMo was excellent. Professional, assured, and kept things moving. Would very happily recommend
Thank you so much for your kind words! At EweMove Stratford & Forest Gate, we’re delighted to hear that you had such a positive experience. It was a real pleasure working with you, and we truly appreciate your recommendation! Thank you for review.
5/5
GoogleThis is the best letting agency we ever used. Everyone are so supportive.
Thank you very much for sharing this feedback.
5/5
GoogleJohn and the team were fantastic from start to finish. They found a buyer for my house super speedily and the communication was great all the way through. Would definitely recommend!
Thank you Lisa for your wonderful review, it was a real pleasure being able to help with the sale of your home, best wishes, John.
5/5
GoogleFantastic customer service from all the team at Michael Poole Redcar. From valuation right through to completion their friendly, professional team made selling my house as straight forward and stress free as possible.
5/5
TrustpilotHouse sale
Very professional from the onset. Due diligence done regarding the property. First class service. Kept us informed every step of the way ensuring a smooth process.
5/5
TrustpilotFantastic customer service from all the…
Fantastic customer service from all the team at Michael Poole Redcar. From valuation right through to completion their friendly, professional team made selling my house as straight forward and stress free as possible.
1/5
GoogleI would not use this company for anything they were very unprofessional, unhelpful. They told me they can sell my property within 4 to 5 weeks which never happened.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Michael Poole, Redcar won Trusted Agent; Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold.
