Trusted Agent profile Β· Redcar Β· North Yorkshire
Verified
β β β β β
1,088 reviews across 4 platforms
30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
Part of Michael Poole, see every office.
Michael Poole's office in Redcar, North Yorkshire, at 30-33 Station Road, is rated 4.7 out of 5 across 1,088 reviews on four platforms, including 810 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
810
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
4
Reviews on View Agents
This office
232
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The towns and villages of Redcar and Cleveland offer an outstanding quality of life. House prices are low in comparison to the rest of the UK, research by Halifax Bank concluded a family home here costs the same as a small flat in the South East, and in 2018 Saltburn was one of the ten most affordable market towns in England whilst previously being voted in the top ten places to live in the UK! Should you be searching for an estate agent in Redcar to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal. If you are a landlord considering letting your property in Redcar or need advice our ARLA qualified Lettings Agents are on hand to support you.
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Redcar office, from every platform, shown as written. First names only.
5/5
TrustpilotHouse Purchase - Redcar
From my first contact with Isobel when viewing the property through to dealing with Helen (both Redcar branch) with regards to then purchasing the property, they were both extremely helpful, friendly and informative. It was an easy process with Michael Poole and I am now very happy in my new home - thank you very much.
5/5
GoogleThe app itself is easy to use. They provide a good onboarding call to all new members. Any issues after that, they sort there and then. Very much a can-do approach.
5/5
GoogleJohn and Jack and the rest of the team were great to work with they were knowledgeable, professional, kept us well informed throughout our move. It was a smooth process from start to finish , would thoroughly recommend to anyone moving in the area. Thank you all for your hard work
Thank you Louise, weβre delighted you were pleased with our service. I hope youβre all settling in nicely at your new home.
5/5
GoogleWorking with John was great - house on the market quickly, viewings carried out safely and arranged in time slots for ease, completed 10 weeks after listing the house - great job & will use again!
Thank you Duncan for your brilliant review. It's was a real pleasure helping you move, best wishes John.
5/5
GoogleHelpful , professional and easy to work with, we would highly recommend the company
Thanks Martin
5/5
GoogleWhat a lovely helpful department. Sophie and Helen were great. They both were always there to answer any questions or to support me in any way β¦
Thanks so much, Mia for taking the time to write such lovely comments about Sophie and Helen. We are so glad they were there to support you through your purchasing process. Reviews like this mean a lot to us!
5/5
GoogleFantastic application which is very easy to use. It has made my work so much easier and saves a lot of time with no longer having to sort photos out back at my desk. Agents and landlords are happier with the reports. Not had any issues working with the app and will continue to use it.
5/5
GoogleI can honestly say the service from Michael Poole's and in particular Sophie Critchley and Chris has been second to none. Very professional friendly service and would definitely recommend them to others in the future. Excellent!
Thank you so much, Gail! Reviews like this are the reason we love doing what we do.
5/5
GoogleFantastic team very helpful π. Emma is absolutely incredible at her job . They always here for you . Very trustful. Pleasure to work with you . β¦
Thanks so much, Damian! This means a lot to us.
5/5
GoogleCourtney, is a very down to earth agent. Very genuine. You can trust in her π β¦
5/5
TrustpilotThe letting agent was extremely helpfulβ¦
The letting agent was extremely helpful and knowledgeable
5/5
GoogleExcellent service from Michael Poole from the outset for a reasonable fee. Chris came out to value our property and take photos. The quality of the photos is excellent. When I compare these to the photos taken when I bought my property β¦
Thank you so much, Scott! This bit of feedback means a lot to the team.
5/5
GoogleThe service I have recieved from Michael Poole has been absolutely outstanding especially Sophie she has been fantastic with anything I have asked her and sorted it immediately. I cant recommend them enough. Carol Tosun
Thank you so much, Carol. This was lovely to read!
1/5
TrustpilotWhere do I start
Where do I start! I thought I was been pursued by bailiffs than an estate agent! Very pressured forceful, threatening way of sales and very very unprofessional! The property and Lettings market is moving fast paced because of these pressured and harassed agents! These people have no consideration that moving home and choosing a home is the biggest decision anyone will ever make! These sharks need to give tenants, and buyers breathing space and consideration that potential clients have busy work lifes and can not always respond to they pressured deadlines! Made by who ever the agent is!!! Unbelievable poor poor experience with pooles! Shame on you!
Hi Tina, I'm terribly sorry to hear about your recent experience with Michael Poole. Could I please ask for a bit more information so I can circulate this to management. Could you let me know which branch you dealt with? Thank you,ChloeMichael Poole Estate & Lettings Agents
5/5
GoogleGreat people, very helpful. The Redcar office team show a passion and care for their work. They know their housing market through and through. Find I want to give them a hug they are so approachable; they discuss, listen and guide the β¦
Thank you so much, Susanna! This bit of feedback means a lot to the team.
5/5
GoogleExcellent transaction managed amazingly by Jeremy, Emma and Amanda. It was a difficult situation and they were exemplary with care and attention how they dealt with this
5/5
GoogleLovely place and lovely cafe will definitely come again. Such a peaceful and tranquil place to go.
5/5
GoogleThe best agency I have ever met, the staff is very friendly, understanding and helpful when needed, I highly recommend them!
Thank you so much for your generous review! It's heartwarming to hear about your positive experience. We are thrilled to have been able to assist you and are always here to help. Your recommendation means the world to us. Warm regards from the entire team!
4/5
GoogleThank you Michael Poole Redcar, you have provided a friendly and professional service during the sale of my motherβs house. You were responsive and reassuring at the right moments!
You are more than welcome, Rosalyn. Thank you for taking the time to leave us this review; it means so much!
5/5
GoogleExcellent support from the lettings team; always swift in their response, friendly in their comms, and successful in navigating any bumps in the road. Would recommend.
5/5
GoogleThe service I have recieved from Michael Poole has been absolutely outstanding especially Sophie she has been fantastic with anything I have asked her and sorted it immediately. I cant recommend them enough. Carol Tosun
Thank you so much, Carol. This was lovely to read!
5/5
TrustpilotLeanne and Jack are so helpful andβ¦
Leanne and Jack are so helpful and professional. Their communication is excellent and every step of the process is explained. I would definitely recommend them and would have no problem recommending them to a friend.
5/5
GoogleMichael Pooles estate agents have been professional,friendly ,knowledgeable and experts. They made me feel comfortable asking any questions and queries .A special mention for Helen who has helped us enormously
Thank you so much, Julie, for your wonderful review! π Weβre thrilled to hear that you found our team professional, friendly, and knowledgeable. Itβs fantastic to know that Helen was able to assist you so effectively. Your kind words mean a lot to us. β¦
5/5
Googleinventory base is very useful and easy to navigate, makes life a lot easier for me as i do majority of the schedule of conditions in my office
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Michael Poole, Redcar won Trusted Agent; Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold.
