5/5
GoogleThey bent over backwards re marketing and selling my old house , nothing was too much trouble for them from start to finish and I would highly recommend them if one is buying or selling property 👍 …
Trusted Agent profile · Redcar · North Yorkshire
Verified
Michael Poole Redcar reviews
★★★★★
1,090 reviews across 4 platforms
30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
Part of Michael Poole, see every office.
Michael Poole's office in Redcar, North Yorkshire, at 30-33 Station Road, is rated 4.7 out of 5 across 1,090 reviews on four platforms, including 810 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
810
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
4
Reviews on The Trusted Agent
This office
234
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Michael Poole Redcar
The towns and villages of Redcar and Cleveland offer an outstanding quality of life. House prices are low in comparison to the rest of the UK, research by Halifax Bank concluded a family home here costs the same as a small flat in the South East, and in 2018 Saltburn was one of the ten most affordable market towns in England whilst previously being voted in the top ten places to live in the UK! Should you be searching for an estate agent in Redcar to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal. If you are a landlord considering letting your property in Redcar or need advice our ARLA qualified Lettings Agents are on hand to support you.
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Redcar office, from every platform, shown as written. First names only.
Google5/5
GoogleFound me a buyer within 6 days of listing my property. Always kept me well informed of what was going on through out the selling process. I found them very efficient and helpful. I would recommend and use again.
Agent replied · 26 August 2024
Thank you so much for your kind words, Stephen! We’re thrilled to hear that you had such a positive experience with our team. Finding a buyer within 6 days is fantastic, and we’re glad we could keep you well-informed throughout the process. … More
5/5
GoogleVery happy with the service and communication, they were very friendly and helpful. Along with this, they were good value for money. I would highly recommend this estate agents 😊 …
Agent replied · 21 June 2026
Hi Shen. Thank you for taking the time to write this fabulous feedback. It was a pleasure working with you and we're delighted that you were pleased with our service, and found us to be cost-effective. Please let us know if we can assist you with anything else. Best wishes,
5/5
GoogleThis system is very user-friendly. I have never had any major issues with it. This service is used across all of our property management branches for property inspections and it is very effective. The app for phones are also user friendly and update instantly when used on the web. I have not come across a better app for the work I do.
4/5
GoogleVery good cafe, plants very healthy but mostly high prices, some bargains to be had. Plenty to walk around and admire
5/5
GoogleSelling my mum's house after her death, the staff were brilliant, explaining the whole process and answering any questions that I had. Highly recommended!
5/5
GoogleGreat customer service from Dataloft. Lujan has been most helpful in setting up new licenses and helping set up our account. Plus the system itself is easy to use and has a huge amount of useful data and reports to use.
Agent replied · 13 June 2026
Hi Georgia - Thank you so much for your review! We are delighted that you’re enjoying your Dataloft Inform subscription.
5/5
GoogleA great software provider and their customer service is excellent. We've used BrightLogic for many years and would never change to anyone else - thoroughly recommend them.
5/5
GoogleMartins experience and knowledge was invaluable in selling our house.We needed to complete the sale quickly to secure our next purchase.Which Martin delivered.Can’t speak to highly of the service he provided.
Agent replied · 29 May 2026
Hi Danuta. Thank you for sharing this wonderful review. We're so pleased that we were able to deal with the sale of your house in an efficient manner. Thanks again and we hope you are settling in nicely at your new home. Best wishes,
5/5
GoogleService from Michael Poole Redcar is absolutely top quality! Every staff member I've dealt with in searching for properties and selling ours have been so friendly, knowledgeable and informative. Lovely Sophie has been like chatting with a …
Agent replied
This means so much, Abi. Thank you for your lovely words and for taking the time to leave this review on our page!
5/5
GoogleReally pleased with the various content and insights provided by Dataloft inform and useful insights into my local areas helping to reinforce my local knowledge of our area. Couple this with great support staff, in particular Nicola who has helped me to begin maximising Dataloft. 10/10 would recommend Dataloft to other agents across the UK.
5/5
FacebookAndrea has been very helpful and attentive...she has always returned my calls and emails and kept me up to date with progress. They also have a text messaging service for when you are selling a property to keep you up dated which is good. The process of selling a house can be slow but Andrea continued to update me and settle me when I was worried...I’m hoping to complete this side of Christmas then Michael Poole will give me the best Christmas present thank you
4/5
TrustpilotStacey and Leanne were both great
Stacey and Leanne were both great, always available to provide a feedback and an update throughout the process of the purchase. They called and kept me informed throughout. Thank you so much for making the process as smooth as possible.I highly recommended them
5/5
GoogleFriendly and professional service from Emma and the team. Thank you.
Agent replied · 25 November 2023
Thank you very much, Graham this kind of feedback means so much to the team.
5/5
GoogleJane and her team created the most beautifull website we could have ever asked for . She was able to turn our vision in to reality and make that even better. we are the most proudest family based independent letting agency ever ,Jane and her team have gone above and beyond expectations with our website.
5/5
GoogleExcellent service from Sophie and the team. Higher valuation than other agents but turned out to be spot on as buyer found in a few days at the price we wanted. Thank you.
Agent replied · 30 July 2023
Thank you, Sean! We're glad to hear this :D
5/5
GoogleThanks to Helen and the team at Micheal poole Redcar! Always keeping me in the loop of what’s going on and very friendly! Highly recommended!
Agent replied
Thank you so much Elliott for taking the time to write this lovely review! It means a lot to us.
5/5
GoogleLujan and the team have been very helpful - setting up calls and meetings, training us on the latest features and guiding us through all the content which not only benefits us, but our customers too. Thank you!
5/5
TrustpilotGreat Service and Support
We received great service and support from Michael Poole and in particular from Stacey, throughout the sale of our property. She kept us up to date on a regular basis and worked tirelessly to ensure all parties exchanged contracts on time, despite unforeseen challenges along the way.
5/5
GoogleGreat, fast and friendly service - would definitely recommend Helen!
Agent replied · 30 December 2023
Thanks for 5-Stars, Emma!
4/5
GoogleProfessional approach, excellent advertising using video, and great support from progression lady, Helen Nicholson. Our sale took about 9 months due to 2 buyers dropping out but on both occasions Michael Poole organised viewings immediately.
Agent replied · 20 March 2026
Thank you, John! We appreciate your patience throughout the process and are glad we could support you along the way. Helen and the team will be delighted to hear your kind words. Wishing you all the best in your new chapter! 😊🏡 …
5/5
TrustpilotI have used Michael Poole a number of…
I have used Michael Poole a number of times for both letting and sales. Stacey and the team in Ingleby branch provide an excellent professional and friendly service going above and beyond to help. Thank you
5/5
GoogleJohn was helpful, honest and hardworking with our sale and purchase (he handled both). He was able to help us when we needed, and made the whole thing easy for us. John sorted everything, making it stress free
Agent replied · 21 June 2026
Thank you Craig, it was a real pleasure helping you and Nicole sell your home and find you a new one. Very best wishes to you and your family, John.
5/5
GoogleExcellent, really helpful and efficient. We needed to view the property several times and at relatively short notice and always accomodated us, much appreciated
Agent replied · 26 July 2026
Dear Paul, Thank you so much for your kind words and five-star review! I’m thrilled to hear about your positive experience with me. I always strives for flexibility, and I am glad I could accommodate your viewing requests. Your appreciation means the world to me, and I can’t wait to hand over your keys to your new home! Warm regards, Phil Smith
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Michael Poole Redcar
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards: Michael Poole, Redcar won Trusted Agent; Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold.
