Trusted Agent profile · Redcar, North Yorkshire
Verified
★★★★★
1,088 reviews across 4 platforms
30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
Part of Michael Poole, see every office.
Michael Poole's office in Redcar, North Yorkshire, at 30-33 Station Road, is rated 4.7 out of 5 across 1,088 reviews on four platforms, including 810 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
810
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
4
Reviews on View Agents
This office
232
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The towns and villages of Redcar and Cleveland offer an outstanding quality of life. House prices are low in comparison to the rest of the UK, research by Halifax Bank concluded a family home here costs the same as a small flat in the South East, and in 2018 Saltburn was one of the ten most affordable market towns in England whilst previously being voted in the top ten places to live in the UK! Should you be searching for an estate agent in Redcar to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal. If you are a landlord considering letting your property in Redcar or need advice our ARLA qualified Lettings Agents are on hand to support you.
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Redcar office, from every platform, shown as written. First names only.
5/5
GoogleWe had a wonderful experience working with Emma and Ian, from the initial house search all the way through to the purchase process. They were professional, attentive, and supportive at every stage. Thank you both for your dedication and help!
Thanks for the lovely review and good luck in your new home.
5/5
TrustpilotGreat service from start to finish…
Great service from start to finish professional , friendly , and always helpful. We would definitely recommend ! ⭐ ⭐ ⭐ ⭐ ⭐
2/5
GoogleHad a brilliant service with my previous sale. But stupidly we went with a different EA this time. After the sale fell through we had MP back round again. They valued it lower than currently listed even though it had previously sold for asking price with multiple offers. But we agreed to instruct them again after the 2 week notice ran out anyway. In those remaining 2 weeks with my original EA, we sold it again for full asking price. I emailed the valuer to inform him and said I would contact them again if anything fell through. I received no email back, nothing. Perhaps just an acknowledgement would have been nice! Unfortunately the house has fallen through again due to no fault of ours, the house or price. But, I won't instruct them this time. I massively value customer service and an email back would have literally taken 5 minutes. Small things like this are important to us.
Hello, Paul. I'm sorry to hear about your recent experience. This is not how we want our customers to feel. I've informed management of this criticism.
5/5
GoogleFantastic experience from asking to view a house to taking me to look around and updating me. Very friendly and not pushy which is much nicer when viewing homes. I love being updated regularly and even on a weekend.
Dear Cheryl, Thank you so much for your fantastic review! We're delighted to hear you had a great experience with us, and that you appreciated our friendly and non-pushy … More
5/5
GoogleExcellent service. Friendly staff
Hello Fredy Thank you for your positive review, all the team really appreciate it. Kind Regards All the team at Kings Group Tottenham & Haringey
5/5
GoogleWorking with Dataloft has been a fantastic experience. I first met Rory years ago at a Guild conference. I was extremely impressed with their offering and the data they had access to. A few years later we have been a client, a supplier and now a partner with this great company.
5/5
TrustpilotDanielle & Hollie
Great help from Danielle & Hollie, smooth process answered any questions I needed. Would recommend using!
5/5
GoogleHaving moved up to Redcar from the Midlands and knowing nobody in the area it's been great to deal with such a friendly and professional firm. Communication has been really excellent and has helped keep things moving. Moving house is always stressful but good professionals make it easier.
Thank you so much, Tracy, for your wonderful review! 🌟 We’re delighted to hear that our team made your move to Redcar easier with excellent communication and professional service. Moving can indeed be stressful, and we’re glad we could help make the process smoother for you. If you need any further assistance, please don’t hesitate to reach out. Welcome to Redcar! 😊🏡
5/5
GoogleWe have recently moved to a property where the seller was using Michael Poole as their agent. We received 1st class support and communication from Helen Nicholson throughout the whole process. Helen definitely helped make a challenging process a whole lot easier through her diligent approach. Thank you!
Thank you, Sharon! We truly appreciate your kind words. We're delighted to hear that Helen provided you with excellent support and communication throughout the process. Wishing you all the best in your new home! If you ever need anything in the future, we're here to help. 😊🏡 …
5/5
Google5***** John, Jack and the team were fantastic from start to finish. Highly recommend ewe move to everyone.
Thank you Sam for your 5 STAR review! It was our pleasure being able to help you move, best wishes, John.
5/5
TrustpilotDannielle was very helpful and friendly…
Dannielle was very helpful and friendly and made my experience smooth and non-stressful. Thank you Dannielle! You are the best :)
5/5
TrustpilotHelen has been proactive and a pleasure…
Helen has been proactive and a pleasure to talk to throughout the process of selling my property . Huge thankyou !
5/5
GoogleJohn and jack were absolutely fantastic, especially as the sale fell through they were supportive from beginning to the end even though i was not in the area thank you both
Thank you for the wonderful review. Even though the first buyer dropped out, I'm delighted we were able to get you back on track and moved, best wishes, John.
5/5
GoogleSince our initial contact with Dataloft, the level of communication and service we've experienced has been exceptional. It's truly refreshing to encounter a consistently 5-star service. Working closely with Nicola and Lujan has been a pleasure; their unwavering support and prompt responses to our queries showcase their dedication and efficiency.
5/5
GoogleMartyna has always been available and did a good job in finding a suitable tenant quickly. Thank you Martyna!
Many thanks for your feedback - its great to hear that Martyna has provided you with a level of service worthy of a 5 star review.
5/5
GoogleUsed Acquaint for 4+ years was overall happy, customer service is really good professional and UK based. Friendly and always happy to help, we moved away due to them not having opening banking.
5/5
GoogleA really helpful team who are always on hand to offer assistance. In the rare event that we have an issue, the team always respond straight away with professionalism and knowledgeable advice. Would highly recommend. Thank you.
5/5
GoogleHaving chosen Michael Poole we haven’t been let down, great service from start to finish with real and honest guidance and going way beyond what we expected, special thanks to Helen.
5/5
GoogleWe are in the process of buying a house via Phil. Phil has always been punctual, professional and informative. He has kept us up to date with any developments with the property which is much appreciated
Thank you for taking the time to leave such a positive review. We are delighted to hear that you've had a professional and informative experience while purchasing your new house. We pride ourselves on keeping our clients updated, and it's wonderful to know that our efforts have been so appreciated. We wish you all the best with the remainder of your purchase. Best regards,
5/5
TrustpilotAbsolutely great level of service from…
Absolutely great level of service from Jack Johnson, I sent my documents across and each transaction ran perfectly and i had a reply on what would be needed next and was kept in contactwith throughout, I had missed a document out and I was politely reminded that it would be beneficial to send it across as fast as possible so we could get the process to go faster and more smoothly, thank you for your help Jack.
5/5
GoogleJohn and Jack provided an excellent service to us when selling our first home. They managed all viewings and got us an asking price offer quickly. Excellent service, thank you!
Thank you Megan, for the glowing review. It was a pleasure meeting you and being able to help with the sale of your first home, best wishes, John.
5/5
GoogleFound my place within a week and moved me in, would recommend you to all friend and family
Thank you so much for your glowing review! Your recommendation means a lot to us, and we look forward to helping your friends and family in the future. If you need any further assistance, please don't hesitate to reach out.
5/5
GoogleMartin supported me through my new house move and was an absolute please to work with from start to finish. He was knowledgeable, helpful & always available to answer any questions. Can’t thank him enough for how smoothly things went!
Thank you from all the team for your 5 star review Abi. We really appreciate you taking time out of your day to leave us the positive feedback. Best wishes,
5/5
TrustpilotStacey has been so helpful in helping…
Stacey has been so helpful in helping us across our house move. Her responses are very speedy and effective. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Michael Poole, Redcar won Trusted Agent; Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold.
