Every review we hold for the Redcar office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving moved up to Redcar from the Midlands and knowing nobody in the area it's been great to deal with such a friendly and professional firm. Communication has been really excellent and has helped keep things moving. Moving house is always stressful but good professionals make it easier.
Tracy · 20 March 2025
Agent replied · 23 October 2024
Thank you so much, Tracy, for your wonderful review! 🌟 We’re delighted to hear that our team made your move to Redcar easier with excellent communication and professional service. Moving can indeed be stressful, and we’re glad we could help make the process smoother for you. If you need any further assistance, please don’t hesitate to reach out. Welcome to Redcar! 😊🏡
★★★★★ 5/5
GoogleWe have recently moved to a property where the seller was using Michael Poole as their agent. We received 1st class support and communication from Helen Nicholson throughout the whole process. Helen definitely helped make a challenging process a whole lot easier through her diligent approach. Thank you!
Sharon · 20 March 2025
Agent replied · 20 March 2026
Thank you, Sharon! We truly appreciate your kind words. We're delighted to hear that Helen provided you with excellent support and communication throughout the process. Wishing you all the best in your new home! If you ever need anything in the future, we're here to help. 😊🏡 …
★★★★★ 5/5
Google5***** John, Jack and the team were fantastic from start to finish. Highly recommend ewe move to everyone.
Sam · 21 June 2024
Agent replied · 21 June 2026
Thank you Sam for your 5 STAR review! It was our pleasure being able to help you move, best wishes, John.
★★★★★ 5/5
TrustpilotDannielle was very helpful and friendly…
Dannielle was very helpful and friendly and made my experience smooth and non-stressful. Thank you Dannielle! You are the best :)
Abbey · 25 July 2025
★★★★★ 5/5
TrustpilotHelen has been proactive and a pleasure…
Helen has been proactive and a pleasure to talk to throughout the process of selling my property . Huge thankyou !
TRUDY · 24 July 2025
★★★★★ 5/5
GoogleSince our initial contact with Dataloft, the level of communication and service we've experienced has been exceptional. It's truly refreshing to encounter a consistently 5-star service. Working closely with Nicola and Lujan has been a pleasure; their unwavering support and prompt responses to our queries showcase their dedication and efficiency.
Hetal · 13 June 2024
★★★★★ 5/5
GoogleMartyna has always been available and did a good job in finding a suitable tenant quickly. Thank you Martyna!
A · 25 May 2024
Agent replied · 25 May 2026
Many thanks for your feedback - its great to hear that Martyna has provided you with a level of service worthy of a 5 star review.
★★★★★ 5/5
GoogleJohn and jack were absolutely fantastic, especially as the sale fell through they were supportive from beginning to the end even though i was not in the area thank you both
RealTeam_R · 21 September 2025
Agent replied · 21 June 2026
Thank you for the wonderful review. Even though the first buyer dropped out, I'm delighted we were able to get you back on track and moved, best wishes, John.
★★★★★ 5/5
GoogleUsed Acquaint for 4+ years was overall happy, customer service is really good professional and UK based. Friendly and always happy to help, we moved away due to them not having opening banking.
Yossi · 2 June 2026
★★★★★ 5/5
GoogleHaving chosen Michael Poole we haven’t
been let down, great service from start to finish with real and honest guidance and going way beyond what we expected, special thanks to Helen.
Richard · 20 March 2025
★★★★★ 5/5
GoogleA really helpful team who are always on hand to offer assistance. In the rare event that we have an issue, the team always respond straight away with professionalism and knowledgeable advice. Would highly recommend. Thank you.
Andrew · 2 May 2026
★★★★★ 5/5
GoogleWe are in the process of buying a house via Phil. Phil has always been punctual, professional and informative. He has kept us up to date with any developments with the property which is much appreciated
R · 26 July 2025
Agent replied · 26 July 2026
Thank you for taking the time to leave such a positive review. We are delighted to hear that you've had a professional and informative experience while purchasing your new house.
We pride ourselves on keeping our clients updated, and it's wonderful to know that our efforts have been so appreciated.
We wish you all the best with the remainder of your purchase.
Best regards,
★★★★★ 5/5
TrustpilotAbsolutely great level of service from…
Absolutely great level of service from Jack Johnson, I sent my documents across and each transaction ran perfectly and i had a reply on what would be needed next and was kept in contactwith throughout, I had missed a document out and I was politely reminded that it would be beneficial to send it across as fast as possible so we could get the process to go faster and more smoothly, thank you for your help Jack.
Martin · 8 April 2025
★★★★★ 5/5
GoogleJohn and Jack provided an excellent service to us when selling our first home. They managed all viewings and got us an asking price offer quickly. Excellent service, thank you!
Megan · 21 September 2025
Agent replied · 21 June 2026
Thank you Megan, for the glowing review. It was a pleasure meeting you and being able to help with the sale of your first home, best wishes, John.
★★★★★ 5/5
GoogleFound my place within a week and moved me in, would recommend you to all friend and family
Shanaz · 11 January 2026
Agent replied · 11 July 2026
Thank you so much for your glowing review! Your recommendation means a lot to us, and we look forward to helping your friends and family in the future. If you need any further assistance, please don't hesitate to reach out.
★★★★★ 5/5
GoogleMartin supported me through my new house move and was an absolute please to work with from start to finish. He was knowledgeable, helpful & always available to answer any questions. Can’t thank him enough for how smoothly things went!
Abi · 29 May 2025
Agent replied · 29 May 2026
Thank you from all the team for your 5 star review Abi. We really appreciate you taking time out of your day to leave us the positive feedback. Best wishes,
★★★★★ 5/5
GoogleTo say i am impressed is somewhat of an understatement!
We were visited by Sally, who was most friendly and professional, she gave us the confidence we needed, to convince us that using a somewhat unfamiliar agency would be a good choice for us.
She was not wrong, the valuation was spot on, the photographs and the the hours she spent making sure that everything looked just right were invaluable.
Our home was launched just the way she said it would be, on Rightmove, Zoopla & On the Market, the board was erected and a couple of days after the viewings came - even better for us, is that we went out with the dogs and she took care of the viewings.
Our home is now sold to a lovely family and i can honestly say that the communication, advice and service has been spot on.
I have had no false promises, everything i was told actually happened - so refreshing to experience.
I would shout from the rooftops for this company and they didn't charge a fortune either ! :)
Neil · 21 June 2023
Agent replied · 21 June 2026
Thank you Neil for the glowing review and I'm delighted you were so pleased with the service Sally was able to deliver.
Best wishes, John.
★★★★★ 5/5
GoogleEwe move sold a house for me a couple of years ago and did a fantastic job. Their recommendations on the process, even to their partners were incredible. I recently sought out their help again and they were as good as ever, unfortunately I’m not ready to sell just yet but they’ll be my only port of call in the future.
Buying and selling a house can be incredibly stressful but they made this side of things so easy. Thank you for all you have done.
Carlo · 21 June 2023
Agent replied · 21 June 2026
Thank you Carlo for you wonderful review. We're ready when you are to help with the sale, best wishes, John.
★★★★★ 5/5
TrustpilotStacey has been so helpful in helping…
Stacey has been so helpful in helping us across our house move. Her responses are very speedy and effective. Thank you.
Consumer · 30 June 2025
★★★★★ 5/5
TrustpilotExcellent experience with Michael…
Very good experience with Michael Poole. Especially Aslan Manzur is a STAR.
MR · 2 October 2025
★★★★★ 5/5
TrustpilotGreat experience
Aslan was amazing at helping me find a property quickly and moved in easily. Very informative, fast replies and overall very helpful.
Kirby · 17 June 2025
★★★★★ 5/5
GoogleI had a great experience with Jack, he was kind, efficient, and always approachable. Nothing was ever too much trouble, and he made the whole process smooth and stress-free. Highly recommended!
Kenzie · 20 August 2025
Agent replied · 20 March 2026
Hi Kenzie,
Thanks so much for the lovely review! We're really glad to hear Jack made the process smooth and stress-free for you. He’ll be so pleased with your kind words. Appreciate the recommendation!, The Michael Poole Redcar Team
★★★★★ 5/5
TrustpilotThis agent is different to the rest
I have used Michael Poole stocktin for many sakes and purchases, I did use others before but once connected to this professional team I wouldnt go anywhere else. They work through any issues that arise in the sale process in a very ligical and pragmatic way. Luke, Marion, Emeline and all the team are easy to wirk with, highly recommended.
Neil · 29 September 2025
★★★★★ 5/5
TrustpilotMichael Poole were efficient and professional
Michael Poole were efficient and professional. They kept us informed at each step and we felt they had our interests at heart. Nothing was a problem even though we experienced delays but they were helpful and pleasant. We look forward to working with them again.
Mrs · 5 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
