Every review we hold for the Reading office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs first time buyers the service and unwavering assistance Sansome and George provided us was outstanding. From the initial viewing conducted by Lewis, to the regular communication with Barbara at each critical stage of the process, the team have been extremely supportive and we are truly grateful for this.
The team’s supportive approach significantly contributed in making the entire process efficient and generally stress-free!
We sincerely recommend Sansome and George for their exceptional service, resolute support and dedication to ensuring a positive first time home-buying experience.
Francis · 20 February 2024
Agent replied · 21 March 2024
Dear Francis
Thank you for your kind feedback.
We hope you enjoy your new home.
Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
★★★★★ 5/5
GoogleThese guys work seriously hard, we didnt have the easiest of house purchases (first time buyers) but thats NOT Samson & George's fault that was down to the seller, however Barbara and the team went above and beyond to get it sorted. Highly recomended and thank you so much
Simon · 1 November 2022
Agent replied
Dear Simon
Thank you for taking the time to do a review.
Best wishes from all the team at Sansome & George in Tilehurst.
★★★★★ 5/5
FacebookAt first I never actually build any interest on this Binary/Forex trading of a thing but when I later gave it a try with the Help of this wonderful Expert Trader Mrs Pamela Shelley It was a successful trade for me. All i did was to invest $550 into my first trading and to my greatest surprise, I received huge amount of $5,420 as profit in 6 days of trading. Mrs Pamela Shelley was the trader that made it possible and he is still doing it all for me..You want to be happy and bill free like me do well to reach out to his via Email:Pamelashelley26@gmail.com WhatsApp:+1(863) 703-0733
明彦光子 · 30 September 2022
★★★★★ 5/5
GoogleWe have worked with Barbara during our buying new house process.I will definitely recommend Barbara because she was doing her job very professionally, responded very quickly to emails and messages and provided good explanation in some situations if you don't know.
Liuba · 30 April 2023
Agent replied · 29 July 2023
Dear Liuba
Thank you for your kind feedback.
Best wishes from Paul & The whole team at Sansome & George Estate Agents in Tilehurst.
★★★★★ 5/5
GoogleSansome & George together with Neville Turner made our purchase process as easy and straightforward as possible. From booking an viewing till handover of keys, they are informative and responsive during complete process. Special thanks to Lewis, Anthony, and Barbara. Would highly recommend Sansome & George.
Raj · 1 November 2022
Agent replied
Dear Raj
Thank you for taking the time to do a review.
Best wishes from all the team at Sansome & George in Tilehurst.
★★★★★ 5/5
GoogleBarbara was amazing sorting everything out with the sale of our house and Anthony and Lewis were also great getting it put on the market and sold. We bought this house via Sansome and George and Anthony 6 years ago and the service was great then and great now.
Charles · 17 June 2022
Agent replied
Dear Charles
Thank you for wring a review.
With very best wishes from Paul, Barbara and the whole team at Sansome & George.
★★★★★ 5/5
GoogleVery Good Service Provided by Sansome & George team in getting our first home in Reading. Many Thanks to Barbara Legg, Anthony, Charlie, Lewis and all the Team at Pangbourne & Tilehurst Branch. Will definitely recommend to our Family & Friends.
All the Best from Gautam & Sej
Gautam · 29 July 2022
Agent replied
Dear Gautam & Sej
Thank you for taking the time to write in.
Please do recommend Sansome & George/Neville Turner.
Paul, Barbara & Team
★★★★★ 5/5
GoogleWe have had a great experience. They are helpful, fast, reliable and efficient. In our case we had Barbara and she was absolutely amazing. Always willing to help us with any big or small need that we had. She is extremely friendly and experienced. We cannot recommend Barbara enough !
Pavleen · 18 April 2022
Agent replied
Dear Pavleen
Thank you for your feedback.
Please do recommend Sansome & George/Neville Turner.
Best wishes
Paul, Barbara & Team
★★★★★ 5/5
GoogleIt was great working with Sansome & George team. They helped us finding our first home. I would really recommend them if you’re looking to buy, sell or rent a place in Reading. Team is very experienced, friendly and always available to support you and answer all your queries. Thank you everyone from Sansome & George team who helped us in our journey.
Abhijit · 3 October 2024
Agent replied · 24 October 2024
Good morning,
Thank you for your review and we hope to work with you again.
★★★★★ 4/5
GoogleSold at the asking price (revised, at my request), so really happy with that.
Also, Sansome & George acknowledged a couple of description edits, and their pictures made my flat justice. Really happy with that too.
My flat was advertised in the premium section, which was good too.
On the constructive side:
- I felt at some stage that Sansome & George wanted a quick sale, when they suggested me to lower my asking price by £25K. Ultimately, a £10K proved sufficient.
- I did feel a fair amount of pressure not to tie my sale with my purchase, while my circumstances had changed enough to allow me to do so without being harmful to the sale (we are talking a few working days' delay). I would have certainly appreciated more consideration in that aspect.
Jerry · 12 November 2023
Agent replied · 11 November 2024
Dear Jerome
Thank you for your kind review.
Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
★★★★★ 5/5
GoogleA good experience selling through Tilehurst Sansome and George. Anthony was very positive and helpful, moving quickly after our initial sale fell through. Barbara in the proceedings team was then a brilliant hello in getting everything completed. Thank you
Lu · 30 April 2023
Agent replied · 29 July 2023
Dear Lu
Thank you for taking the time do do a review.
Best wishes from Paul & The whole team at Sansome & George Estate Agents in Tilehurst.
★★★★★ 5/5
GoogleAn excellent service, very friendly and professional company. Always a prompt response to any communication.
Neil · 13 March 2026
Agent replied · 13 April 2026
Drear Neil
Thank you for your kind words.
Best wishes from the whole team at Sansome & George Estate Agents in Tilehurst.
★★★★★ 5/5
GoogleSansome & George got to be one of the best estate agencies me and my husband have been in contact with and we have been in contact with many.
Been searching for our perfect home for a long while and must say Sansome & George agents have been great. Esp. Ben and Jane from West Berkshire branch.
They are genuine and they care for both sellers and buyers interest.
They made our exchange super easy and smooth.
We do recommend them for any one looking to purchase or sell a home.
Doaa · 24 September 2023
Agent replied · 21 March 2024
Dear Doaa
Thank you for leaving such a lovely review.
Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
★★★★★ 5/5
FacebookWe have just sold and purchased through Sansome & George and wanted to express our appreciation to a top job well done. Paul, Patrick, Chris and Helyn were all fantastic. The service provided was second to none and made what can be a stressful time, stress free. Thank you all and we wouldn't think twice about using your professional firm again.
Nick · 9 June 2017
Agent replied
Thank you Nick! So glad we could help... best of luck in your new home!
★★★★★ 5/5
GooglePaul, Barbara and all of the team have been fantastic.
We had a few offers and agreed a sale (in excess of the asking price) within 2 working days of the house being placed on the market after asking those that had offered to put in their best and final offers.
We are also buying through S&G and whilst the purchase has been a little more complicated, we were kept fully informed and supported throughout by Paul, Barbara, and the rest of the team in their absence.
Thomas · 21 August 2023
Agent replied · 21 March 2024
Dear Thomas
Thank you for buying and selling via Sansome & George. Thank you also for your business on the removals via Ferriday & Alder.
With very best wishes from Paul and the whole team.
★★★★★ 5/5
GoogleExcellent service from Paul and his team selling my Mother's house. Barbara in particular has been immense in progressing the sale from offer to completion and helping to resolve an issue that arose. I recommend them.
Ian · 30 April 2023
Agent replied · 29 July 2023
Dear Ian
Thank you for your kind comments.
I was pleased to see how quickly the sale progressed!
With very best wishes from Paul, Barbara and the whole team at Sansome & George Estate Agents in Tilehurst.
★★★★★ 5/5
GoogleWe have received excellent service from the team throughout our sales process, especially from Barbara who has also supported us with the purchase of our new property. Paul has been very helpful, including providing us with storage and removal services. Recommended all round!PositiveResponsiveness, Professionalism
Ann · 21 June 2022
Agent replied · 20 June 2024
Dear Ann
Thank you so much for your business. Also thank you for your using our removals and storage services.
Take care
Paul & Team
★★★★★ 4/5
GoogleDealt with a lot of EA ‘s in Reading and the team at S&G are a cut above the rest. We highly recommend them they are a fantastic team. Extremely helpful and highly professional. Very happy with the service provided and the aftercare.
Chris · 29 July 2022
Agent replied
Dear Chris
Thank you for your kind feedback.
Best wishes
Paul, Barbara & Team
★★★★★ 5/5
GoogleI recently sold flat through Sansome and George, all of the staff were very friendly ds and happy to help. Barbara was excellent throughout the experience, always very responsive to messages and returning calls and looking for way to solve issues that arose.
Helen · 17 July 2022
Agent replied
Dear Helen
Thank you for taking the time to do this review.
Best wishes from Paul, Barbara and the whole team at Sansome & George in Tilehurst.
★★★★★ 5/5
GoogleWe just bought our first house yesterday. I want to specially thank to Charlie and Barbara who helped us at every step of our housing process. Please visit my restaurant taste of tandoori for special service and discounts.
Manjeet · 14 December 2022
Agent replied
Dear Manjeet
Thank you for your kind feedback from all the team at Sansome & George in Tilehurst.
★★★★★ 1/5
GoogleRented a property 'managed' (term used loosely) by S&G -- our property manager was changed twice after staff left the company, without us being informed and left to email an account that was no longer in use. The company couldn't seem to decide whether they managed the property or the landlord did, as whenever an issue arose and we contacted the property manager, we still had to wait between days and months for the landlord to decide what to do. All of this inconvenience and back-and-forth waiting for action to be taken on repairs was incredibly frustrating. We were even told that whilst waiting for an emergency repair, we would have to wait an extra 2 days for the landlord to come and view the issue before anything could be done, despite the property manager having pictures and videos displaying that the repair was needed same day. Waiting for 2 groups of people to actually do their jobs every time something needed doing resulted in a year-long wait for another repair for an issue that was present before we moved in. S&G constantly blamed the landlord, the landlord constantly avoided actually resolving the issue, promising to send contractors who never showed. In total, it took ~12 months for repairs to be arranged despite constant reminders that we were still waiting. S&G were no help whatsoever in this situation. When we attempted to call the agency to resolve any issues, the phones were almost always disconnected, no longer in use (despite the numbers being displayed on their website or email signatures), or simply left to ring as if no-one was in the office.
At the end of tenancy, our check-out report evidenced that we as tenants had left the property in a better condition than it was when we moved in (including paying for professional cleaning despite it not having been done before we moved in, and complete garden clearance despite it being hugely overgrown when we moved in). The landlord still attempted to take over £100 from our deposit for spurious charges from the check-out report, despite the recommendation of the inventory clerk being that we receive our full deposit back. Again, S&G were no help whatsoever, choosing to spend their time ignoring the inventory report and instead attempting to defend the landlord's blatant thievery against the recommendations of the company they chose to carry out the report. In the end, whilst we attempted to resolve the deposit dispute and request invoices for work carried out as proof of the necessity of the deduction, S&G decided to ignore us altogether and did not respond to our emails again, only sending repeat requests for the evidence-less deductions that they felt entitled to.
All in all, a terrible experience renting through them. They allow landlords to get away with deliberate delays in essential repairs and deposit theft, have a total lack of communicaton or responsibility, and seemingly don't actually manage a thing, despite claiming to be property managers. They were worse than useless for the duration of our tenancy, as well as the period following whilst we attempted to rightfully claw back our deposit from them.
A · 21 June 2023
Agent replied · 20 June 2024
Thank you for reviewing our business.
Please can you call Paul at the Tilehurst office and I will be very happy to listen to your concerns and help resolve the matter in any way I can.
Best wishes
Paul
★★★★★ 5/5
GoogleWe both purchased and sold through Sansome and George. Lewis and Ben managed our sale perfectly and were extremely helpful and professional throughout. Barbara dealt with the contractual side, keeping all of the solicitor’s in check and keeping us updated on every step. Sansome and George helped to make a very stressful situation almost perfect, unfortunately they can’t account for solicitors! 😜
Iain · 27 June 2024
Agent replied · 26 August 2024
Hi Iain
Thank you for buying and selling through our office in Tilehurst.
We wish you well with your new project, please call us when you have completed all the work as we would love to see it!
Best wishes from Paul and the whole team at Sansome & George Estate Agents in Tilehurst.
★★★★★ 5/5
GoogleWe initially chose Sansome & George because Anthony demonstrated a superior knowledge of the area and the market. We were selling our son's house in Reading while we live in Bristol - a logistically complicated affair. Our first sale fell through after several weeks (these things happen!) but the house was back on the market within 24 hours and Ben had secured another offer within a week..
The support that Barbara gave was second to none as she kept us informed about progress and even arranged for final house clearance, cleaning etc. Many thanks to a fantastic team!
Pat · 30 April 2023
Agent replied · 29 July 2023
Dear Pat
Thank you for taking the time do do such a lovely and positive review.
Best wishes from Paul & The whole team at Sansome & George Estate Agents in Tilehurst.
★★★★★ 5/5
GoogleI’m new to this area, Sansome & George were the agents dealing with my property.
They pulled out all the stops to help us on our new venture they couldn’t do enough for us.
Thank you
Kevin.🙏PositiveResponsiveness, Quality, Professionalism, Value
Kevin · 21 June 2022
Agent replied · 20 June 2024
Dear Kevin - Thank you and also many thanks for using our removal services too!
Paul & Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.