5/5
GoogleSuresh...top man. Was helpful and made it simple and easy. ??
Agent replied
Thank you for taking the time to provide review and feedback and comments regarding Suresh. Kind regards, John Sumner Regional Lettings Director
Trusted Agent profile · Reading, Berkshire
Romans Reading reviews
★★★★★
914 reviews across 1 platform
33-34 Market Place, Reading, Berkshire, RG1 2DE
Part of Romans, see every office.
Romans's office in Reading, Berkshire, at 33-34 Market Place, is rated 4.3 out of 5 across 914 reviews on 1 platform, including 914 Google reviews rated 4.3.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Google5/5
GoogleLucky Sherpa very good team very helpful very happy
Agent replied
Hi Glen Thank you for the recent 5 star review of our Reading branch. It's very pleasing to read your comments and we are glad the team, in particular Lucky, could provide you with a great service. We will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything else we can do to assist at any stage. Kind regards Romans
1/5
GoogleLied about our Deposit percentage by an enormous 80%, therefore missing out to yet another cash buyer. There must be some cash in hand offers going on behind the scenes. Very unimpressed and very evasive about returning calls and relaying information. Avoid.
5/5
GoogleI have used Romans to let my small flat several times and have always been pleased with their services. They have quickly found me good tenants and dealt with business matters in a quick and efficient manner. I can thoroughly recommend them.
5/5
GoogleVery good letting service, professional and nice staff
Agent replied
Hi there Thank you for the recent 5 star review of our Reading branch. It's very pleasing to read your comments and we are glad the team could provide you with a great service. We will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything else we can do to assist at any stage. Kind regards Romans
5/5
Googlegreat service offered from a professional and friendly team
Agent replied
Thank you for your kind comments and positive 5* review for the Reading office. Customer service is very important to us and I have passed your comments on to the team. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleGreat service from Suresh Rana Magar, Romans strongly recommended
Agent replied
Hi Igor. It's great to see a 5 star review following your recent experience with our Reading office. We are pleased to hear that Suresh could provide you with an excellent service and will be sure to pass on your comments. Thanks once again for taking the time to review. Kind regards Romans
5/5
GoogleRebecca Robinson, very helpful!
Agent replied
Hi Maud Fontanier! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
1/5
GoogleAbsolute rip off for fees. Tenants stay away.
Agent replied
I am sorry to see your response. We are committed to ensuring our fees are clearly displayed, in line with the proper codes of conduct and are confirmed with all tenants prior to reserving a property through us. If you have any concerns regarding our charges or our service I would be happy to speak to you. Kind Regards John Sumner Regional Lettings Director Tel: 0118 9538715
5/5
GoogleReally helpful staff! I spoke to a man called Carl who knew full well that I was signed up with another agency. Even still, he was more than willing to answer my questions and help with my concerns. Top man!
5/5
GoogleBest looking estate agents ive ever been in
Agent replied
Thank you for your comment regards Jon Roberts Director Residential Sales
5/5
GoogleGreat service from Pooja in the Reading office
Agent replied
Hi Susan Thank you for the recent 5 star review. It is very pleasing to read your comments about Pooja and glad she could provide you with a positive experience. Don't hesitate to be in touch if there's anything further we can do to assist at any stage. Kind regards Romans
5/5
GoogleGood service from Kimberley today - thank you!
Agent replied
Hi Michael Thank you for taking the time to write a review. It is pleasing to read that Kimberley could provide you with a positive experience and we will be sure to pass your feedback on. Don't hesitate to be in touch at any stage should you require any further assistance. Kind regards Romans
5/5
GoogleVery well organised and great communication
Agent replied
Hi there Thank you for taking the time to review your recent experience with our Reading branch. It's pleasing to read your comments and glad the team could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans
1/5
GoogleThey stood me up for a viewing.
Agent replied
I am sorry to see your rating over your viewing. I am unable to find your name registered on our system so please call me to discuss further. Customers service is very important to us as a local Property company and I am keen to get to the bottom of this situation for you. Regards Jon Roberts Director Residential Sales 0118 9538701, 07795482857
5/5
GoogleExcellent and professional service from Darren Leung.
Agent replied
Thank you for your kind review, we are so happy to read that you were pleased with the level of service you received from Darren and will ensure that your feedback is relayed to him. We hope you have a great day! Kind Regards, Romans
5/5
GoogleThey were very helpful and nice people.
Agent replied
Hi Wendy, thanks for taking the time to leave us such a great review about our team in Reading. We're really happy to hear the team were so nice throughout your experience and are so pleased they were so helpful. We hope the team can be of assistance to you again moving forward. Kind Regards, Romans
5/5
GoogleFast reliable and professional people.
Agent replied
Hi Tunde Thank you for the recent 5 star review of our Reading branch. It is pleasing to read your comments and glad the team could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything further we can do to assist at any stage. Kind regards Romans
5/5
GoogleOliver provided an excellent service during the purchase of our property. Very professional, prompt at returning calls, kept us updated on progress and guided us through the process (showing great patience at times). Would highly recommend there service.
5/5
GoogleSuresh helped me with everything.
Agent replied
Hi Popa Thank you for the recent 5 star review of our Reading branch. We are glad that Suresh has been able to provide you with a positive experience and we will be sure to pass on the feedback. Don't hesitate to be in touch if there's anything else we can do to assist at any stage. Kind regards Romans
5/5
GoogleGreat service for letting,sales and mortgage.
Agent replied
Thank you for your positive comments relating to all our departments, Regards Jon Roberts Director Residential Sales.
5/5
GoogleGreat help from the Romans representatives!
Agent replied
Thank you for renting through our Reading office your business and positive comments about are processes are most welcome. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleExcellent service from Romans in Reading.
Agent replied
Thank you for taking the time to provide a positive 5* review for our Reading office. Kind regards, John Sumner Regional Lettings Director
1/5
GoogleAs tenant they are very expensive for nothing. They lied in several occasions and then treated me rude and trying to get rid of me as soon as possible. The misinformation and neglince is all over the place.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
