How many reviews does Romans Reading have?

Romans's Reading office has 914 reviews across 1 platform: 914 on Google.

What is Romans Reading's rating?

Romans Reading is rated 4.3 out of 5 across all 914 reviews, and 4.3 out of 5 on Google from 914 reviews.

Where is Romans's Reading office?

Romans Reading, 33-34 Market Place, Reading, Berkshire, RG1 2DE.

Trusted Agent profile · Reading, Berkshire

Romans Reading reviews

4.3

★★★★★ Great

914 reviews across 1 platform

33-34 Market Place, Reading, Berkshire, RG1 2DE

Part of Romans, see every office.

Romans's office in Reading, Berkshire, at 33-34 Market Place, is rated 4.3 out of 5 across 914 reviews on 1 platform, including 914 Google reviews rated 4.3.

4.3 / 5

914

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

1/5

Google

Not the best customer setvice

Peter · 19 November 2019

Agent replied

Hi Peter we appreciate your honest feedback, We understand the importance of providing a high level of service to our customers, we always want to offer as much assistance and support but regret that we haven’t been able to do this for you. We would like to try and obtain some additional information from you so we can understand what you were unhappy with and this in turn will help us make improvements to our service moving forward. If you are happy to do this then please reach out to me on 01344758596. Kind Regards, Joe, Romans

5/5

Google

Very friendly and helpful.

S · 9 February 2020

Agent replied

Hi there Thank you for the recent 5 star review of our Reading branch. It's pleasing to read your comments and we are glad the team could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything else we can do to assist at any stage. Kind regards Romans

5/5

Google

A friendly and professional service.

Alistair · 29 July 2019

Agent replied

Thank you for your positive rating for either our Sales or Lettings department? Regards Jon Roberts Director Residential Sales

5/5

Google

Incredibly welcoming and helpful staff

James · 29 July 2019

Agent replied

Thank you for taking the time to leave your rating. Regards Jon Roberts Director Residential Sales

5/5

Google

great Experience, excellent customer service.

Ondina · 29 July 2019

Agent replied

Hi Ondina, thank you for taking the time to let us know about the service you have received from the team at Reading. We hope you have a great day! Kind Regards Joe Gilliland Customer Care Manager

4/5

Google

you keep me well informed

Ronald · 29 July 2019

Agent replied

Hi Ronald Thank you for the recent review of our Reading branch. We are pleased the team could provide you with a positive experience Don't hesitate to get in touch at any stage as we are always keen to help. Kind regards Romans

5/5

Google

Exellent place ,goog comunication.

Georgi · 29 July 2019

Agent replied

Thank you for taking the time to provide a positive review. Kind regards, John Sumner Regional Lettings Director

5/5

Google

Great satiafaction! Thanks J, Suresh!!

손민호 · 21 December 2018

Agent replied

Thank you for your comments and for taking the time to rate Romans. Regards John Sumner Regional Director

5/5

Google

Excellent service !!

Rajesh · 29 July 2019

Agent replied

Thank you for your review. Regards Jon Roberts Director Residential Sales

5/5

Google

Excellent. As an Owner of house, I find that Molly Hall, Property Manager in Reading Office continues to provide professional and consistent quality letting services to support me whilst I am working and living overseas.

ANDREW · 29 July 2019

1/5

Google

The Romans are too too expensive, am being forced to pay for express check-in & delay in providing the bills & other charges aligned. Too heavy commission for a small Property. this is upsetting..!

Gaurav · 29 July 2019

5/5

Google

Richard, my property manager, has been excellent in finding tenants for my properties, and generally the service I received through Romans has been great. I would definitely recommend them to others.

Gavin · 29 July 2019

5/5

Google

I received excellent help and advice during the process of buying my house from my agent Oliver. Good service and prompt at returning calls and updating me on the process.

Jamie · 2 October 2019

5/5

Google

Rating only, no written review.

Suresh · 22 May 2026

Agent replied · 22 August 2026

Dear Suresh Limbu, Thank you for the great review of our Romans Estate Agents Reading team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

4/5

Google

Efficient at marketing a property and arranging viewings, staff generally helpful when discussing issues. Could always be cheaper but then I could say the same about any agent

Paul · 29 July 2019

5/5

Google

Rating only, no written review.

AA · 12 April 2026

Agent replied · 13 April 2026

Hello Aa London Locksmiths Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

Rating only, no written review.

Ash · 6 April 2026

Agent replied · 13 April 2026

Hello Ash Raez Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

Molly Hall in Romans has been managing my rental properties for several years now. She is very professional, efficient and always prompt in responding to/resolving queries.

Alan · 29 July 2019

5/5

Google

Really pleased with the service received from Romans. They were always approachable and willing to help and work closely to ensure a better service is provided.

Shekhar · 29 July 2019

5/5

Google

I recently had a maintenance issue in the property that I let and Manasi has help me in every step. Friendly, professional and very helpful.

H · 29 July 2019

2/5

Google

Rating only, no written review.

Don · 13 March 2026

Agent replied · 13 April 2026

Dear Don Quixote, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Efficient, sensible, no-waffle service. Persevering and pro-active in this challenging market. A good result. Thank you.

R · 29 July 2019

5/5

Google

Suleiman helped me to get my house in Reading, I found their service very helpful.

Bidy · 29 July 2019

5/5

Google

Molly Hall has again provided excellent customer service when the new tenant moved in.

Jagdish · 29 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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