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Romans reviews

4.3

β˜…β˜…β˜…β˜…β˜… Great

914 reviews across 1 platform

33-34 Market Place, Reading RG1 2DE

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Romans's Reading office at 33-34 Market Place is rated 4.3 out of 5 across 914 reviews on 1 platform, including 914 Google reviews rated 4.3. Checked 9 October 2026.

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4.3 / 5

914

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Google

I would like to give a massive recognition to Kimberly Garcia Jones @Romans Estate Agents Reading for being an outstanding property manager. Looking after us as tenants an for fulfilling our needs promptly and professionally. If I could I'd give her 10 out 10 stars on here to her i would, an if you have her as a property manager you know you're in safe hands and she'll be there for you! Thank you Kimberly for everything you're doing for us, it's above an beyond fantastic. Best of wishes to you.

Kieran Β· 27 August 2023

Agent replied Β· 26 August 2024

Dear Kieran Duggan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

This is my second year with Romans and I must say they have tenant friendly approach. Kimberly our property manager is really helpful and she is approachable, always available. She really acted as a very proactive mediator between us and Landlord. Many times she helped us communicate our point of view to the landlord and avoided possible confusion about the issues in the house. Thank you Kimberly for your constant support 😊

Prerna Β· 29 January 2024

Agent replied Β· 26 August 2024

Dear Prerna, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Great service from Matt and the team, many thanks!

Neil Β· 23 March 2026

Agent replied Β· 13 April 2026

Dear Neil Brinsdon We greatly appreciate your 5-star review and the time you took to share your experience with Matt and the team . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I have recently let a property through Romans Reading having just started work in Reading. My main point of contact at Romans was Suresh, who was excellent when it came to helping me sort out all the necessary checks I needed before renting, and if I had any questions regarding the property he was always available to speak to. I would highly recommend using Romans, and a massive thank you to Suresh for helping me organise this property.

James Β· 27 August 2023

Agent replied Β· 26 August 2024

Dear James Matti Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have now completed on our second property sale through Romans. The service throughout was excellent. We were well informed at each stage. Hannah, our move manager was so patient and driven to aid communication with our purchaser's solicitor. We highly recommend the Reading sales team.

Selina Β· 22 May 2026

Agent replied Β· 22 August 2026

Dear Selina Wilkins We greatly appreciate your 5-star review and the time you took to share your experience with Hannah. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We have been working with Ben Green in selling our flat in caversham and he has been a breathe of fresh air when it comes to customer service. He is very responsive and helpful - and keeping us up to date before we even need to request it. Thanks for your support so far! ​​​​

Sarah Β· 13 March 2026

Agent replied Β· 13 April 2026

Dear Sarah Morrison We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

I am writing to express my appreciation to my agent, Cameron. He did amazing job on helping me settle in this new place, Reading, according to my needs and expectation of a home. I would like to thank you to the team in Roman Reading, people are kind and helpful. I definitely recommend Cameron to the one who is looking for a place to move in.

Curtis Β· 29 January 2024

Agent replied Β· 26 August 2024

Dear Curtis Lam Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Cannot fault this business or Matt Leigh who dealt with the sale of my uncle’s house. From the very first enquiry to the completion of sale, nothing was too much trouble and Matt went above and beyond to help ensure a smooth process. I would highly recommend this company.

Laura Β· 16 November 2024

Agent replied Β· 9 December 2024

Dear Laura Bampton Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I’ve been renting with Romans for two years, and the experience has been great. They’re always quick to lend a hand with good attitude. Jessica, my property manager, has been especially professional and attentive, and any problems I’ve encountered have been resolved promptly.

Rafael Β· 22 May 2026

Agent replied Β· 22 August 2026

Dear Rafael Paredes We greatly appreciate your 5-star review and the time you took to share your experience with Jessica. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Kaitlyn Young was very good and helpful. Easy to converse with and got the job done. Thank you

Sean Β· 22 July 2026

5/5

Google

Mike Page helped us through the initial stages of putting our property on the market and guiding us in a very professional way through the whole process. Once we accepted an offer James and Harry kept us up to date with how everything was progressing again in a professional knowledgeable way. We have been very pleased with the whole selling process and Romans helped reduce the stress of it all.

Helen Β· 27 August 2023

Agent replied Β· 26 August 2024

Dear Helen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Tons of thanks to Ms Lucky Sherpa Valuer and Khim. They helped us a great deal in our recent renting in Reading, U.K. Lucky was really professional and super nice who had tried her utmost to solve our problems. Khim was punctual, nice, and very sincere. Khim even managed to advance our appointment to one day earlier though he was busy. We were greatly impressed by their efficiency and working attitude. Should we need an estate agent in the future, Romans will be our priority.PositiveResponsiveness

Julia Β· 27 August 2022

Agent replied Β· 26 August 2024

Dear, Julia Ng, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

4/5

Google

Pooja Chavda managing my rental property in Reading and she has been brilliant! She has always responded to my queries/questions promptly, she is always informative and super helpful, very polite and highly professional. She has helped us through the whole process, i don't know what i would do without her. Landlord is always supportive and kind full. Special thanks to support tenancy. Romans were very communicative and helpful to ensure our move in was as smooth as possible. she is a credit to Romans. I hope she stays for a long time working with RomansPositiveResponsiveness, Quality, Professionalism, Value

Praveen Β· 27 August 2022

Agent replied

Dear Praveen Rumane, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

I recently rented a property via Romans. I am really impressed with way they handle the customers and addressing the needs and issues. I sincerely want to thank Lois who supported me on the tenanting process in a very effective way and really want to pass on the credit and special thank you note to Kimberley who continue to help and sorting out a couple of things recently for the property. I was very pleased and satisfied with the approach and resolving the issues in the needed time. Kimberley always try to be reachable and keeps us updated on the task progress, That shows her dedication and professionalism. Thanks youPositiveResponsiveness, Quality, Professionalism, Value

Anand Β· 27 August 2022

Agent replied Β· 26 August 2024

Dear Anand, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have received great service from Romans, Market place, Reading on my apartment rental. I would like to mention that letting agent Suresh Rana Magar have helped me immensely in speeding up the process and everything was done very smoothly. My property manager Bonnie-Loise Jordan is also very helpful and addresses issues very quickly. Overall I am very happy with their service and I appreciate everyone's hard work.

Poulami Β· 27 August 2023

Agent replied Β· 26 August 2024

Dear Poulami Adak Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We had the pleasure of working with Chris during the process of buying our new house. His professionalism and dedication made the entire experience much smoother. From the very beginning, Chris was patient, attentive, and always available to answer my questions. Thank you Chris for your outstanding service!

Muhammad Β· 23 September 2024

Agent replied Β· 23 October 2024

Dear Muhammad Hassan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had a very positive experience renting with Romans. The team have been really helpful with any issues and Jessica Phillips in particular has been really communicative and supportive throughout our renting journey.

Isabelle Β· 22 June 2026

Agent replied Β· 22 August 2026

Dear Isabelle Kate Nunan We greatly appreciate your 5-star review and the time you took to share your experience with Jessica. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

The sales team at Romans Reading did an excellent job for us in supporting the sale of our house. Mike and the team gave us great advice and generated lots of interest in our property. When unforeseen complications cropped up, they were able to resolve the issues, getting us through to completion in the time frame we needed. Very grateful for their support and professionalism.

Liz Β· 27 August 2023

Agent replied Β· 26 August 2024

Dear Liz Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We are very happy to have provided you with such a positive experience! Many thanks, Customer Care Team

5/5

Google

Romans have managed my properties in the centre of Reading for many years. The property managers have all been good but Pooja Chavda has been exceptional. She has dealt with many challenging situations across different properties and exceeded my expectations in her diligence in pursuing solutions. Pooja is an asset to Romans and her promotion is much deserved. I'm sorry she will no longer be managing my properties and wish her success in her new role.

Sally Β· 27 August 2022

Agent replied Β· 26 August 2024

Dear Sally, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

The shittiest & worst of all the agencies I've ever contracted with in my life- I've lived before in the uk but in Wales & the agencies there were fantastic, then Ive lived in Vancouver & I had a similar good experience but now I have moved …

Srijita Β· 13 February 2026

Agent replied Β· 13 April 2026

Dear Srijita Bose, We truly appreciate your feedback and thank you for sharing your experience with us. Providing excellent service is our top priority, and we take customer … More

5/5

Google

I had a great experience with Romans estate agent. They managed to let our flat in record time and made the whole process smooth and stress-free. Communication was excellent throughout, and they found really lovely tenants for the property. Professional, efficient, and highly recommended!

Monique Β· 16 March 2026

Agent replied Β· 13 April 2026

Dear Monique Owoblow We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Mr. Sangharsha Gurung is one of the most genuine letting consultants I have ever met. I appreciate his efforts and he helped us rent a house quickly in a proper channel. We have moved from UAE and did not know much about the letting process. I recommend him and his service is the best. Thank you, Sang.

Sai Β· 29 January 2024

Agent replied Β· 26 August 2024

Dear Sai Pavan Kumar Ananthapuram Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Romans have managed my Reading flat well, updating me on issues that arise and promptly delt with by manager Jessica Phillips. In these turbulent times it is reassuring and I would recommend them highly.

Michael Β· 22 May 2026

Agent replied Β· 22 August 2026

Dear Michael Sloane We greatly appreciate your 5-star review and the time you took to share your experience with Jessica. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Excellent service! Romans do not disappoint if you have a genuine letting need. They have a very dedicated team to help you out. My experience with Lucky Sherpa has been nothing short of β€˜5 stars’; I would say they are lucky to have people like Lucky working for them :). Keep it up πŸ‘ …

Ashutosh Β· 28 February 2024

Agent replied Β· 26 August 2024

Dear Ashutosh Mishra Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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Questions about Romans

How many reviews does Romans have?

Romans's Reading office has 914 reviews across 1 platform: 914 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Romans's rating?

Romans is rated 4.3 out of 5 across all 914 reviews, and 4.3 out of 5 on Google from 914 reviews, checked 9 October 2026.

Where is Romans's Reading office?

Romans, 33-34 Market Place, Reading RG1 2DE.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.