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Romans reviews

4.3

★★★★★ Great

914 reviews across 1 platform

33-34 Market Place, Reading RG1 2DE

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Romans's Reading office at 33-34 Market Place is rated 4.3 out of 5 across 914 reviews on 1 platform, including 914 Google reviews rated 4.3. Checked 9 October 2026.

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4.3 / 5

914

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Google

We have a property in Reading we were looking to sell. Denise Hurn from Romans in Reading called me to suggest she spoke to the existing tenant to see if he was interested in buying it. Denise called me back after speaking to the tenant and helping him through the mortgage opportunity that he would like to buy our property. We were delighted with her initiative and support and look forward to the completion of the sale in due course.

Kim · 9 April 2026

Agent replied · 22 August 2026

Dear Kim Stanbrook We greatly appreciate your 5-star review and the time you took to share your experience with Denise. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I had the pleasure of working with Matthew Leigh from Romans on a property transaction. Although the sale ultimately fell through due to survey findings that couldn't be resolved cost-effectively, I was highly impressed by Matthew's professionalism and proactive approach throughout the process. He kept communication clear and consistent, ensuring that all parties were well-informed at every stage. His ability to convey key messages to the vendors with clarity and tact was particularly commendable. I wouldn’t hesitate to recommend Matthew to anyone looking for a reliable and professional estate agent.

Prabhu · 18 November 2024

Agent replied · 9 December 2024

Dear Prabhu B Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

As landlords we have been dealing with Romans for the last 24 years. During that time they have provided a really good service on all aspects of renting our apartments. More recently Hannah and Mike have helped us through the sale of one of our Reading flats. It has been a lengthy process but we got there in the end due in no small part to the input and regular updates from a very patient and professional Hannah. We are very grateful.

Maureen · 6 April 2026

Agent replied · 13 April 2026

Dear Maureen Crawford We greatly appreciate your 5-star review and the time you took to share your experience with Mike and Hannah. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

The team at Romans provided exceptional help in finding my rental property. Ricol Gurung and his team worked swiftly to secure a great house for me in the shortest possible time. I highly recommend their services.

Subhadeep · 13 February 2026

Agent replied · 13 April 2026

Dear Subhadeep Sen We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Romans have been fantastic throughout the sale of our property. Michael Page has been exceptional from start to finish. Was very knowledgeable about the properties in the area and the realistic selling value that would be achieved. He kept us inform at every stage and has answered any questions we have had about anything. He has liaised between our solicitors and the buyers solicitors when things seemed to have stalled and has got everything moving swiftly in the right direction. Couldn't have asked for a better experience from Micheal and the whole team at Romans. I am happy to recommend them to anyone after my experience of selling our property. Thank you Romans!!!

CJ · 23 September 2024

Agent replied · 23 October 2024

Dear Cj H Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Incredible experience with Romans Reading. I was in a difficult situation with immediate need to move to a new house and they did an amazing job starting from arranging the appointments to showing properties as per our requirements and finally helping us find the right house. The paper work, onboarding process, admin stuffs was swift and easy. Special mention to Sang, Sal and Suresh who very supportive and helped us at every step of the process. Thanks guys for doing an amazing job!! Well done!!

Nilesh · 27 July 2024

Agent replied · 26 August 2024

Dear Nilesh Amritphale Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Lucky Sherpa is very helpful, responsible, and friendly. We are very satisfied with her work and thankful for her support over the last few years.

Rlihorse · 23 March 2026

Agent replied · 13 April 2026

Dear Rlihorse Ronald We greatly appreciate your 5-star review and the time you took to share your experience with Lucky. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

1/5

Google

I am not happy with Roman’s since day 1 . Because the person who showed us the property while we were renting promised us many things but didn’t do anyone them . The first property manager Tessa was the only helping property manager we got in last 5 years . Property managers are keep changing almost every few months . We are facing some problems inside our property and Roman’s is aware of it for last two years and none of the problems has been solved yet

Zein · 28 April 2024

Agent replied · 26 August 2024

Dear Zein Rouf K, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Sharing my experience during moving in with Romans which was great and post that , we reached out to the Property Manager - Kimberley Garcia for some minor repairs. Super prompt response, super prompt follow ups and very swiftly attended to. Thank you Kim, really appreciate all the work you do and take things on priority. We are in good hands with you. Adding to my previous review, this is 3 years on and I had a very beautiful experience with Harry Rice - who contacted me for renewal. Harry was prompt, he swiftly extended his help to establish agreement during the renewal. Thank you Harry. Appreciate all the help.

Abhishek · 28 April 2024

Agent replied · 26 August 2024

Dear Abhishek Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Hi this is a reveiw for romans regarding​​​​ Cindy Mbugua my new property manager This lady has only been my property manager for about 2 months and the communication - maintenance repairs - follow up phone calls and emails is simply amazing - the service she gives is outstanding !!! Thank you cindy

Scott · 22 July 2026

Agent replied · 22 August 2026

Dear Scott Carney We greatly appreciate your 5-star review and the time you took to share your experience with Cindy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

4/5

Google

James Fleming was appointed as my move manager at Romans Estate Agents. He was wonderful during the whole process of buying the house. He is very responsive whenever I have any queries and replies in quick time. He handled so many queries related to the sellers and helped in the smooth process. He is kind and consistently goes above and beyond to ensure things remain good. We had a minor hiccup at the last stage of our purchase just before the exchange, but James definitely pushed our case to the sellers to complete quickly. The whole process with the Romans was also very nice, and I would recommend them for any future house tenancy and buying/selling process.

Rahul · 29 March 2024

Agent replied · 26 August 2024

Dear Rahul Singh, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

We had a great experience with the Lettings Move Manager Sal throughout the whole renting process. She was very helpful, professional, and always quick to respond to any questions we had. The entire process was smooth and well organised, which made moving into our new flat much less stressful. We really appreciate all the support and communication so far.

Z · 22 May 2026

Agent replied · 22 August 2026

Dear Z B, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Sal. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

"My wife and I have used Roman's services since 2019. We found an amazing apartment through them, and ever since, we've been enjoying our tenancy in the home. We extended twice our tenancy, and I can confidently say that we feel like it's our own home now. The staff members are friendly, and although they are professional, we have felt a strong sense of friendship and openness from the team. I want to extend a big thank you to Kimberley Garcia Jones, as she has been very helpful and supportive throughout our stay in the same flat for so many years now. Although it was our very first time experiencing with a letting agency, I wholeheartedly recommend Romans to help you out. We are looking forward to continuing with them in the future and possibly even buying our own home. This remains a long-lasting plan for us. Thank you, Romans team! 🥰PositiveQuality

Kindred · 28 February 2024

Agent replied · 26 August 2024

Dear Kindred Souls, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Reading. We appreciate your additional comments to your review and your kind comments about Kimberley. We hope we can be of service to you again in the future. Kind regards Customer Care Team

5/5

Google

Excellent Service from Khim and Sang - A Highly Recommended Real Estate Agent I recently had the pleasure of working with Khim as my real estate agent, and I must express my utmost satisfaction with the exceptional service she provided. From the initial stages of house hunting to the finalization of the deal, Khim demonstrated unparalleled professionalism, expertise, and dedication. Communication was seamless, with Khim promptly addressing any questions or concerns I had. His transparency and honesty created a trusting and comfortable environment, making the entire home-buying experience smooth and stress-free. Khim's negotiation skills were also commendable, resulting in a deal that exceeded my expectations. Well done!

Jing · 29 January 2024

Agent replied · 26 August 2024

Dear Jing Huang Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Big shout out to Tim Allen, Sangharsha Gurung and Khim Gurung from the Letting team in Romans. Best Estate agent in U.K., Sale - Lettings teams in Reading! Honest review from the property investor : Bought two rental properties from the Romans(Reading) and used their serivce to find tenants and fully manage it. It just took 5 days to fully let both properties to professional tenants from the date of purchase. I want to give a big shout out to Tim Allen, Sangharsha Gurung and Khim Gurung from the Letting team in Romans. They have good understanding of rental market, proactive(sprung into action, properties were advertised in Zoopla, RightMove, etc on day 1 and arranged viewing from the second day), gave right advise to me to carry out light rennovation. Apart form their excellent service and customer support, they understood the vision of property investor, they gave a good rate to fully manage both properties. Our company's future investments will now be invested in "Reading" with the help of Romans.

Niraj · 29 January 2024

Agent replied · 26 August 2024

Dear Niraj Rai Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Cameron Smith for Romans Reading has been absolutely amazing. The professionalism he has shown has been unbelievable. He has been so efficient with call backs and emails and has always made us feel genuinely looked after. Without Cameron we wouldn’t still be renting our lovely 2 bed apartment. He has made us feel understood and listened to. He has been brilliant in making sure to secure our rented property. He has really enabled us to further build our trust with Romans. He has been so approachable and you can really tell he cares for his clients. Whenever you have to rent through Romans go through Cameron Smith, he won’t let you down. We rarely leave reviews, but this is a must. Thanks so much.

Ciaran · 29 January 2024

Agent replied · 26 August 2024

Dear Ciaran Pugh-cook Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have purchased a property in Reading four years ago and hired the services of Romans Reading to manage the property for four years and recently to sell it. I should state that Romans team were very professional and always paid attention to details and they did their best to protect my interest. I would like to thank James Fleming in particular for his cooperation and patience during the process of completion of sales all the way through. Excellent by all means . I will definitely hire their services to manage the forthcoming property .

Niveen · 30 December 2023

Agent replied · 26 August 2024

Dear Niveen Ibrahim Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I am writing to extend my deepest thanks to Michael Page and the rest of the Romans team for their exceptional assistance in selling my house. This was my first experience with selling property, and I could not have asked for a better outcome. The property was exchanged and completed within five months of my initial contact with Michael. I was assigned a dedicated viewing manager who kept me informed about all viewings and responses. Additionally, I was assigned a dedicated move manager who assisted me with all solicitor-related queries from the buyers' side. This manager made sure there were no delays from either side. Michael's guidance in listing the property at the right price and helping me navigate my circumstances and market conditions was invaluable. In short, I was thoroughly impressed with the quality of service I received from Romans. I would not hesitate to recommend Romans to all my friends. Once again, thank you to Michael and the entire Romans team for their hard work and dedication.

Vikas · 30 December 2023

Agent replied · 26 August 2024

Dear Vikas Gupta Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

From the start to finish of trying to renting an apartment with romans reading and until now as a tenant , it was and has be a remarkable experience, and I and my wife genuinely were impressed by the outstanding service we received. demonstrated a remarkable level of professionalism and expertise throughout the entire process. This made the entire process smooth and stress-free, even till date. A big thanks to Jessica Philips, the property manager and her team.

Clifford · 29 January 2024

Agent replied · 26 August 2024

Dear Clifford Tochukwu Ogugua Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have just completed the sale of my property with Matthew Leigh and James Flemming (move manager). The whole team were diligent and communicative during the whole process and achieved a price I was very satisfied with. Matthew was very patient and understanding in his demeanour which is refreshing to see from an estate agent. More importantly, a special thanks goes to James who, from a customer experience lens, was nothing short of exemplary during a shockingly convoluted and problematic deed of variation process. Thankyou again folks.

Phil · 30 November 2023

Agent replied · 26 August 2024

Dear Phil Rowden Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

A wonderful agent! Thank you so much, Sang & Cameron & The Romans Team. Sang provided professional opinions, guided me through the process, and answered my questions patiently. Huge thanks to Sang! Cameron insisted on helping me to do some checking proactively. Very polite, energetic, and of course professional. Thanks, Cameron! Last, thanks to those who helped me along the way.

YS · 2 October 2024

Agent replied · 23 October 2024

Dear Ys Y Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Khim has been very helpful since the first day. He has gone out of his way to help me and is always easy to get hold off

Gabor · 22 July 2026

5/5

Google

I am a landlord who is not living in UK currently. Therefore I need a professional and reliable letting agent for my property. I trust service of Romans especially with the help of my property manager Kian Lewington. Kian is very professional, proactive, and always fast response with positive result. Just one example happened recently. I have not received the rent payment for a few months due to the tenant seems accidentally paid to the account with wrong reference number. Upon getting to know this issue, Kian immediately take some actions looking into it. With Kian's effort, this issue has been successfully resloved within just 2 days. Taking the advantage of writing this review, I would express my deepest appreciation to Kian Lewington. Thank you for your help. You are a talent and proud of Romans.

Tao · 27 August 2023

Agent replied · 26 August 2024

Dear Tao Wang Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Recently we have rented a house in Reading through Romans and dealt with Kimberly. From the out set she's totally professional and wonderful to do business with. She really went the extra mile for clients as renting a home is always stressful but you know when they make its so effortless and keep you posted along the way. Very pleased with her friendly approach - we will certainly consider Romans if we decide to rent or purchase a house in the future. Thank you all so much for a trouble free house rental. Highly recommended!

Daniel · 27 August 2023

Agent replied

Dear Daniel Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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Questions about Romans

How many reviews does Romans have?

Romans's Reading office has 914 reviews across 1 platform: 914 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Romans's rating?

Romans is rated 4.3 out of 5 across all 914 reviews, and 4.3 out of 5 on Google from 914 reviews, checked 9 October 2026.

Where is Romans's Reading office?

Romans, 33-34 Market Place, Reading RG1 2DE.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.