4/5
TrustpilotFriendly and Professional.
Friendly, effective and efficient, would recommend.
Agent replied · 15 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Trusted Agent profile · Reading
Romans Reading reviews
★★★★★
1,828 reviews across 3 platforms
33-34 Market Place, Reading, RG1 2DE
Romans's office in Reading, at 33-34 Market Place, is rated 4.1 out of 5 across 1,828 reviews on three platforms, including 355 Google reviews rated 4.3.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat friendly service
Great friendly service, good communications. Good work to find a buyer so quickly for us.Thank you to the team
1/5
TrustpilotAvoid avoid avoid
Bad from start to finish. We were tenants in a property they rented out. Annual charges of £117.50, rude and patronising service, random charges out of nowhere.Unfortunately, tenants don't really have a choice in who they use. But landlords do, and I implore all landlords to use someone else.
5/5
TrustpilotReliable
Very helpful and professional with prompt support.
Agent replied · 15 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
1/5
TrustpilotCaversham lettings
Do not even bother... Waste of time and energy.
Agent replied · 15 June 2024
Dear Katerina,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
1/5
TrustpilotAvoid all costs
Avoid all costs. Woodley Romans manipulating the rental prices in the Woodley area.
1/5
Trustpilotvery bullsh*t the company
very bullsh*t the company - Basingstoke.
Agent replied · 15 June 2024
Dear Sir/MadamWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
1/5
TrustpilotFirst to take money but last to fix the…
First to take money but last to fix the problem. Waiting for months for someone to fix the heating and other things.Terrible customer service
5/5
TrustpilotRomans were excellent
Romans were excellent. Professional, approachable and extremely helpful in selling our property. I highly recommend them.
4/5
TrustpilotFriendly service
This is my first time renting and everyone was helpful and friendlt
5/5
TrustpilotEfficient service
Required information from Romans.Ceri Evans the property manager from Winchester dealt with the request very quickly. I have always received efficient service from Romans.
5/5
TrustpilotExcellent services from Taylor
Excellent services from Taylor! He is always warm, kind and helpful. I’m loving the place I live.
5/5
TrustpilotKatie helped us throughout our whole…
Katie helped us throughout our whole journey, she was very helpful and very kind.thank you for helping us.
4/5
TrustpilotKatie provides attentive customer…
Katie provides attentive customer service, proactive engagement and sound advice that serves both my and Romans’ interests.
5/5
TrustpilotExcellent service
We found the staff at Romans, Yateley very helpful, knowledgeable and efficient. We had not moved for 34 years and they helped to make the experience a lot less stressful than we had expected.
5/5
TrustpilotRomans property management has been professional
Romans property management has been efficient, responsive and well organised. The manager Mark Smith who handles my property is efficient and professional.
5/5
TrustpilotRobbie in the Wokingham branch was…
Robbie in the Wokingham branch was extremely helpful, his help with chasing the solicitors and other parties was invaluable, many thanks for that.
5/5
TrustpilotFriendly, Genuine , knowledgeable
Our agent was friendly, knowledgeable and appeared to care he wasn’t pushy we just went at our pace
5/5
TrustpilotFabulous 👍
Fabulous 👍Quick answers and good services. Thank you Romans wokingham 🙏
1/5
TrustpilotBad experience!!
Bad experience!!! As tenants we had the worst experience! We got our mortgage to a different company 10 times on top of Romans! To be avoided as they provided us with a misleading add, high fees, no communication at all,not help at all!!!
5/5
TrustpilotStrongly Recommended
Strongly recommend Romans. Mr. Sam and Courtney Brant are really professional and so patient in answering all my queries.
5/5
TrustpilotKerry at Wokingham provided an…
Kerry at Wokingham provided an excellent service through the process of renting a property to us, highly recommend Romans
5/5
TrustpilotWest Drayton branch is excellent!
We’ve had a wonderful experience with the West Drayton branch of Romans who have made finding and moving very simple and easy. Devon and James in particular were very professional and informative, and we really appreciate their help during the process.
5/5
TrustpilotGreat service from everyone
Great service from everyone, Nathan, Marck, Steve, etc. Would 100% recommend. Top workThanks guysFranco
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Romans Reading
How many reviews does Romans Reading have?
Romans's Reading office has 1,828 reviews across three platforms: 355 on Google, 7 on Yell, 1,466 on Trustpilot (across the whole business).
What is Romans Reading's rating?
Romans Reading is rated 4.1 out of 5 across all 1,828 reviews, and 4.3 out of 5 on Google from 355 reviews.
Where is Romans's Reading office?
Romans Reading, 33-34 Market Place, Reading, RG1 2DE.
