5/5
TrustpilotExcellent service provided
Everything to get my flat on the market was managed efficiently, professionally, smoothly and quickly.
Trusted Agent profile · Reading
Romans Reading reviews
★★★★★
1,828 reviews across 3 platforms
33-34 Market Place, Reading, RG1 2DE
Romans's office in Reading, at 33-34 Market Place, is rated 4.1 out of 5 across 1,828 reviews on three platforms, including 355 Google reviews rated 4.3.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFirst class service
Friendly and helpfulNothing too much troubleVery professionalCommunicationWould definitely recommend
5/5
TrustpilotVery good and prompt service
Very good and prompt service. Agents are reachable easily. Issues will be handled promptly and fix ASAP.
1/5
YellPossibly thiefs
Still waiting to get my deposit back, one whole month after leaving the apartment. Either they are just incompetent, or downright thiefs
5/5
TrustpilotGreat job of Kimberly of romans
Great job of Kimberly of romans , she solve the problem very quickly
5/5
TrustpilotI have had an exceptional experience…
I have had an exceptional experience with the Romans and their support has been fantastic.
1/5
YellPerfectly incompetent.
If you want consistent then Romans is your best bet because consistently incompetent is exactly what they are. They promise things they don’t deliver, they are rude, don’t communicate - the perfect combination for a stressful house move.
5/5
TrustpilotRomans of Maidenhead
(May - August 2019) Recieved an excellent service from the sales team at Romans Maidenhead recently, from initial valuation through to the sale of the house. Throughout the staff were professional, focussed, considerate and supportive. Would definitely recommended them.
5/5
Trustpilotvery knowledgable and experienced…
very knowledgable and experienced estate agent very fast and professional approachhighly reccommended
4/5
TrustpilotExcellent service and professional…
Excellent service and professional support with detailed information and great smile to customers.
1/5
TrustpilotAnyone that rated Romans above a 1 star…
Anyone that rated Romans above a 1 star more than likely works there or clicked on the wrong star.when they turn up, they might aswell be riding a horse and wearing spurs, chaps and a hat.... Absolute Cowboys.
5/5
TrustpilotGreat service ,fantastic…
Great service ,fantastic communication,friendly staff and very professional, highly recommended service.
5/5
TrustpilotExtremely helpful agents who assisted…
Extremely helpful agents who assisted every step of the way. Fast and helpful response.
5/5
TrustpilotSuperb
Great service from all concerned at Romans of Sandhurst Outstanding
5/5
TrustpilotQuick and easy
Quick, smooth and easy process to rent a property.
5/5
TrustpilotExcellent service by Jessica
Excellent service by Jessica, would recommend Romans always.
5/5
TrustpilotEfficient estate agents know the local…
Efficient estate agents know the local markets
5/5
TrustpilotI have found Kimberley Garcia Jones in…
I have found Kimberley Garcia Jones in Romans Head office to be very professional, courteous and efficient at all times in my dealings with her over the years.Michael Connellan
5/5
TrustpilotProfessional and helpful team
Rating only, no written review.
Agent replied · 27 May 2026
Dear Wasim We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
1/5
Trustpilotworst experience ive ever had with any…
worst experience ive ever had with any property company. If you can avoid Romans do, wont use them ever again. also avoid the NDO option they'll shaft you.
5/5
TrustpilotVery good experience with Scott from…
Very good experience with Scott from the Bristol office. He was very polite and super efficient. Highly recommend.
5/5
GoogleRating only, no written review.
1/5
Trustpilot0 Stars!!!!
Agent replied · 15 June 2024
Dear Alex, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hello Ash Raez Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Romans Reading
How many reviews does Romans Reading have?
Romans's Reading office has 1,828 reviews across three platforms: 355 on Google, 7 on Yell, 1,466 on Trustpilot (across the whole business).
What is Romans Reading's rating?
Romans Reading is rated 4.1 out of 5 across all 1,828 reviews, and 4.3 out of 5 on Google from 355 reviews.
Where is Romans's Reading office?
Romans Reading, 33-34 Market Place, Reading, RG1 2DE.
