Trusted Agent profile · Reading
Verified
★★★★★
2,832 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,832 reviews on two platforms, including 934 Google reviews rated 4.2.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
TrustpilotI am happy to share my experience last…
I am happy to share my experience last year when I rented the property I am currently living in. Everything was possible under the proper guidance of the property manager Nancy Suri Marla, who maintained efficient communication between Prospect agency, landlord and us.
5/5
GoogleProspect have set up a really effective system of support, managing our process brilliantly from offer through to exchange. Bernadette has been available throughout to help keep us sane and to manage our expectations, to respond to queries and concerns and ensure we don't feel like we're juggling this ourselves. Thank you so much.
Thank you for the review!
5/5
TrustpilotNikki Gardner
Nikki Gardner has been our contact for Prospect for a few years. She is professional and efficient. If any issues arise, she responds immediately to deal with our concerns. Her communication is excellent and her service exemplary. I would highly recommend her.
5/5
TrustpilotNancy has been great
Nancy has been great, and I would like to give her high 5* recommendation, thanks so much.
Hello Arie, Thank you for the 5 star review for Nancy! :) Kind regards
5/5
GoogleA smooth experience from start to finish. Prospect were very proactive in finding me a property that suited my requirements. The process to Completion was then made easy by Bernadette who was clear and professional throughout.
Thank you for your review!
5/5
TrustpilotShout out to Charlotte Morgan for…
Shout out to Charlotte Morgan for guiding me through my recent house rental experience and clearly handling the pre‑agreement, tenancy agreement, and all reference checks. Thanks to her support, everything went smoothly and on time, and I’d happily work with Charlotte again.
5/5
TrustpilotWe have only been with Nikki Gardener…
We have only been with Nikki Gardener for 11 month a difficult situation has happened. Options were suggested and we made our decision. I feel confident it’s been left in Nikki’s hand to resolved the issue with minimal stress. For everyone concerned
5/5
GoogleOur experience with Prospect has been great, particularly Marina who works on the property management side who helped arrange repairs to our property and ensured a smooth checkout process.
Thank you for taking the time to leave this 5 star review and for your kind words for Marina in our Property Management Team. All the best from all the team in our Reading Branch. Prospect Estate Agency - Reading
5/5
GoogleI bought a house recently with Prospect and the estate agent Ross was incredibly helpful- constantly communicating between all parties to ensure everything was being done smoothly. I highly recommend!!
Hello Julia, Thank you for the great review for Ross! We really appreciate the feedback and 5 stars. Kind regards
5/5
GoogleThank you to Vickie Cripps from the Reading branch for her fabulous service and help over the years. She really makes an effort on our behalf and makes sure that all of our needs as tenants are addressed speedily and professionally
5/5
TrustpilotBeth murphy is lovely she made sure to…
Beth murphy is lovely she made sure to keep us updated and push things along when things were going slower and very helpful. also the lady who showed us round the flats was lovely too because we didn’t have a car at that point and she kindly drove us round. the only thing i’d say is don’t use the conveyancers they reccomend.. super expensive
Hello Alex, Thank you for the great feedback for Beth in our Wokingham Sales team. We really appreciate the 5 stars! Kind regards
5/5
TrustpilotReliable service
Nikki Gardner has been an absolute pleasure to work with for the past few years at Prospects Lettings. As a managing agent Nikki has always been informative and knowledgeable as well as provided constructive advice when dealing with a difficult tenant. I’m so pleased to have Nikki back managing our account.
5/5
TrustpilotProfessional helpful and went out of way
Got to say from first meeting Michael who came to help us sell the house , both himself and Anna have been so helpful , we didn’t know where to start with the whole process after the sad loss of our father , not only did they help sell the house but also to get a solicitor to aid with the difficult process of probate , thank you to you both a true credit to your profession Simon
5/5
GoogleVickie Cripps has been our Property Manager for many years, always a phone call away, ready to discuss anything we need as Landlords. She has been indispensable for us. Thank you so much for all the help over the years.
5/5
GoogleBethany at Prospects was fantastic. She guided us from start to finish with professionalism, intelligence and character. She is an absolute asset to Prospect. I cannot give enough praise for the support and care that Bethany had given us during such a stressful time she eased our journey and we will definitely be using Bethany at Prospects again for any of our property needs in future.
5/5
TrustpilotFantastic property manager
Nikki Gardner manages my flat for Prospect, and she has been absolutely fantastic. She is reliable, professional, proactive, and always keeps me updated, which gives me real peace of mind given I live out of the country. I know my property is in safe hands and I would highly recommend her as a property manager.
Hello Zoe, Thank you for the lovely review for Nikki. We really appreciate the great feedback. Kind regards
5/5
TrustpilotSkyla was great when booking in house…
Skyla was great when booking in house viewings she ensured all of the houses I wanted to view were grouped together in the same area and around the same time which made it a lot better for me to travel into. Instead of going back and forth to Camberley. Thanks Skyla!
5/5
TrustpilotNancy in Lettings is always helpful and…
Nancy in Lettings is always helpful and efficiënt. Im very happy with her work xx
Hello Rhiannon, Thank you for the lovely review for Nancy. We really appreciate the 5 stars. Kind regards
5/5
TrustpilotDemi has been brilliant
Demi has been brilliant as a Sales Progressor. She’s organised, proactive, and always on top of everything. Her communication is great. She keeps everyone updated and handles any issues quickly and professionally. She really helps keep things moving smoothly and takes the stress out of the process. I’d highly recommend her
5/5
GoogleWe have been renting with Prosper for the past four years and have had a very positive experience throughout. Our property manager, Nicola Dixon, has always been attentive, professional, and responsive to our requests. She has assisted us promptly with any issues that have arisen and has consistently provided great support.
Hello Paola, Thank you for the wonderful 5 star review for Nicola. We really appreciate the great feedback for our staff. Kind regards
5/5
GoogleGreat company who get the job done. Nothing is too much and they go the extra mile. KATIE HARPER and BERNADETTE MARTIN have both been simply amazing they went above and beyond my expectations!!!! Thank you Katie and Bernadette and thank you prospect for your help and professionalism throughout the process
Thank you for your review
5/5
TrustpilotGood Service
I am renting an apartment in Reading in last 4 years, which is managed by Prospect via Ms. Emily Cross. I am happy with the service, Emily is responsive, speedy and professional. If I need to move to a bigger place, will use Prospect again. Benny
1/5
GoogleThis company first contacted me many years ago, and I made it very clear at the time that I did not want to be kept on their system or contacted again. We have since chosen to sell our property through Avocado, yet this firm continued to call and email in an attempt to win the business. I found this extremely unprofessional. Their approach came across as pushy and underhanded, especially as they continued despite being told I was not interested. Continuing to contact someone after they have clearly asked not to be contacted is, in my opinion, definitely against GDPR rules. Trying to take business from another company through constant pressure tactics is not acceptable. Selling a much-loved home is stressful enough without being hounded by persistent unwanted calls and emails. Based on my experience, this is not the sort of company I would want representing me or my property. I would highly recommend using Avocado instead. Ps the amount of fake reviews on this profile is unreal! Just look at the date stamps😂 focus on being a professional business rather than dirty tactics
5/5
GoogleGeorge has been incredibly helpful, professional and most importantly understanding when helping me on my property journey. He provided a number of properties after hearing my budget and was always easy to reach and quick to reply. Would recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Prospect's Reading office has 2,832 reviews across two platforms: 934 on Google, 1,898 on Trustpilot (across the whole business).
Prospect Reading is rated 4.5 out of 5 across all 2,832 reviews, and 4.2 out of 5 on Google from 934 reviews.
Prospect Reading, 24 King Street, Reading, RG1 2HE, RG1 2HE.
