Trusted Agent profile · Reading · Berkshire
Verified
★★★★★
1,360 reviews across 4 platforms
11-12 Market Place, Reading, Berkshire, RG1 2EG
Part of Parkers, see every office.
Parkers's office in Reading, Berkshire, at 11-12 Market Place, is rated 4.4 out of 5 across 1,360 reviews on four platforms, including 761 Google reviews rated 4.4. It won Gold in The Trusted Agent 2026 awards.
761
Reviews on Google
This office
50
Reviews on Facebook
This office
418
Reviews on Trustpilot
This office
131
Reviews on allAgents
This office
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Property is our passion and Parkers have been selling and renting homes in Reading and beyond for over 60 years. With coverage across Berkshire, Oxfordshire, Hampshire, Wiltshire and Gloucestershire we can offer you the very best of services whether you are looking to buy, sell or rent. We are an independently owned estate agency franchise serving the Reading area since 1999. The Franchise Group extends to nearly 400 offices operating under 6 established brand names nationwide. Our main areas of business are residential sales and lettings, property management, financial services and land & new homes.
The Trusted Agent 2026 results for Parkers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent, professional service.
Damion and his team provided a very professional service in both the purchase and selling of my property. They kept me informed and updated throughout the process.
Thank you for the five-star review Robin! Damien and the entire team pride themselves on giving the best customer service and industry-leading service.if there is anything else we can do please let us know!
5/5
GoogleExcellent, I have used Parkers for 16 years to let our flats. Parkers have always found tenants promptly and our flats have always been let out. They are efficient and friendly. The advice they give is accurate, honest and trustworthy. Recently they arranged for one of our flats to be renovated, the price was very competitive and it took all the stress from us for having to coordinate the work. I will always use Parkers as they are reliable and fair in everything they do. I would recommend them 100 per cent.
Hi Lisa, Thank you so much, we couldn't be happier to know you have enjoyed working with us for 16 years! We love helping in anyway we can and making the entire process as easy as possible! Here's to the next 16!
5/5
GoogleParkers in Market Place Reading have managed our property portfolio from 2008 onwards. During this time we have found them to be exceptionally professional in all areas of their business, from the receptionists to the directors, whilst also being very competitive with their fees. We have experienced indifferent service from other agents, and have always found Parkers to be nothing but helpful and informative, hence why they now manage all of our properties.
5/5
TrustpilotExcellent service
I put my property up for sale in March 2019.in a few months the proper was sold.Kate and Emma were great.From the first time I met Kate I felt confident about leaving everything in her care.Then came along Emma who is so efficient and goes the extra mile.she kept me updated at all times.I strongly recommend Parker's if you have a property to sell.They have an amazing team.
5/5
allAgentsI recently used Parker's
I recently used Parker's to sell my property. I wouldn't hesitate to recommend them to others. I found them to be honest, pragmatic and very efficient. They know the Reading market well, gave me sound advice on the valuation and managed visits with minimal fuss and much courtesy. Post offer the sale was managed very efficiently with excellent updates provided at each stage and progression kept timely by the excellent Somer.
5/5
FacebookI just wanted to say how happy I was with Parkers, especially Somer from the Reading office, to say we had afew hiccups along the way while buying our property would be an understatement however Somer was there every step of the way making things that much more bearable - thank you for making an incredibly stressful time that much easier, not sure we would have got through it without you.
3/5
GoogleOverall, the property is nice. It’s modern, in a good location and was clean and tidy when we moved in. The service from Parker’s is... debatable. Don’t get me wrong, there’s some really good employees there, Ruby and Damien just to mention a few. They’ve been very helpful over the first few days of our tenancy. However, there are also some employees who I can’t put into that category. I’m not going to mention any names, but I’m sure they know who they are. There’s been some rather strange experiences with Parker’s, one of the most questionable would be my most recent encounter with the lettings Director. My partner left a 3 star review on Google, 12 minutes later I got a call off the director asking me to talk to my partner to get her to reconsider her review. Just to point out, I’d recently had a very good dialogue with this director the day before, but for some strange reason he thought this call was a good idea. I find it wrong for many reasons, firstly he called me and not my partner, then there’s just the whole idea of asking someone to reconsider their review. Doesn’t that just defeat the point of them? Anyway, to cut a long story short, I spoke to the sales director shortly after who reassured me that I was not overthinking this and I was right to voice my concerns. He also managed to stop the 1 star review that was coming which turned into a 3. Not bad right? I just hope that this can all be put behind us and one day I can change this to a 4 or 5 star review!
Thank you for taking the time to review our services, Thomas. We acknowledge your points raised and will use them to improve our service moving forwards. We hope you will enjoy your time in your new home.
5/5
GoogleRuby McGarth, our move in manager, was very helpful in arranging our move in date, collection of keys, and everything we needed to move in our property. Parkers were supportive throughout the process, and always quick to respond to enquires. We'd recommend looking through this agent.
We’re delighted to hear that Ruby and the Parkers team could help you in your move-in process and make it so smooth, we aim to handle the as much of the heavy lifting as possible. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotSam is helping me in the process of…
Sam is helping me in the process of renting house and they are so good at it
Thank you for the five-star review - Sam is an incredible member of the team who goes above and beyond for our customers! We look forward to finding your new home 😎
5/5
TrustpilotA Thanks to Parker’s
My boyfriend and I have had an easy and good experience with Parker’s. We had a few issues at the start with Goodlord that were quickly resolved. When it came to moving in, we were really pleased with our experience with Ruby, who was always so friendly and helpful. We have only just started our tenancy with Parker’s, but we would recommend them.
Thank you for the five star review Megan! Ruby is an incredible member of the team who only delivers five-star customer service. Thank you for choosing Parkers 🤩
5/5
GoogleCallum R. Very respectful, calm and patient.
Thank you for the five-star review Joy, Callum's level of service is exceptional to make your property journey as smooth as possible.
5/5
TrustpilotFantastic Team
From start to finish we were very impressed with the Parkers team.The sales team were very knowledgeable and understood the area when selling our property. Additionally when we were looking for our next home, they helped us find something that exactly met our requirements.Nicole and Damien in Sales Progression helped drive both our sale and purchase and went above and beyond for the entire chain on a number of occasions to ensure exchange.
Thank you for the FANTASTIC five-star review Martin!Damien and Nicole are an amazing duo who will always go above and beyond for our customers, all to ensure you can focus on the enjoyment of finding your new home! Do let us know if there is anything else we can do to help
5/5
TrustpilotThanks to Parkers
Thanks to Parkers service throughout my sale. Especially Nicole she was outstanding and very responsive, please hire more people like her
Thank you for the five-star review Joao! ⭐️⭐️⭐️⭐️⭐️ Along with our entire team - Nicole is a shining star who focuses on customer service, outstanding communication, and valuable insight! 💪
5/5
GoogleExcellent service can't ask for more.
Thank you for the five-star review Paul!
5/5
GoogleI personal went to Parkers to find a house for rent. The way they respond and follow is awesome. They understand the needs and their suggestion matches the expectation. Katie showed me the house and she answered all my questions and doubts with patience. The process was smooth and all were good. I would recommend to approach Parkers for renting a house.
Thank you for the wonderful five-star review Arvind! Katie and the entire team believe in delivering the best customer service, and industry insight to make your home move as smooth and enjoyable as possible.
5/5
GoogleBen has been a great help during the renting process. very quick response time
Thank you for the five-star review Michael! Ben is an incredible member of the lettings team who all strive to provide the best customer service 😎 …
5/5
Trustpilotproperty purchase
I purchased a property listed with Parkers, technically they were the seller's agents but I have received good service throughout. I dealt with Ollie, Will and Somer during the process and they were very friendly and professional, kept me updated every step of the way. I also received a welcome box on the day of completion, that was a really nice touch (all useful goodies, too)
5/5
TrustpilotI would like to thank Damien
I would like to thank Damien, Marc and the team from parkers for their excellent service especially Damian, we were in a difficult situation with our sellers but Damian kept us updated all the time and did all his best to push everything foward. We would recommend parkers, they have a very supportive team. And a very big thankyou to Damian
5/5
TrustpilotBest agents in Reading
Parkers helped sell my house were very helpful and professional throughout. Nicole kept us informed with the whole process. I would highly recommend them.
Thank you for the five star review Ketan!
1/5
GoogleToataly unprofesional Wasting time
Hi Clau, we’re really sorry to hear this feedback. We’ve checked our records but can’t find any details that match your name or experience. We’d really appreciate the opportunity to understand your concerns more fully. Please feel free to contact us at your convenience so we can discuss this in more detail: 0118 957 5455.
2/5
GoogleUPDATE 06 Feb 2020: one month since I reported water leak rotting ceiling and window frame, no actions taken. This Friday it'll be three people/contractors who've come and visited the property and provided quotes to each of the agencies, one being Parkers. Basically, if you can avoid renting that's great, if you can't PLEASE don't use Parkers they're one-way traffic. It's the gift that keeps on giving. Also note: if you can learn from my experience it's great, I'm sure when I leave my property they'll (Parkers) be as brutal and unreasonable as possible to squeeze every penny from us (they work for money and Landlords pay them) BUT if these reviews can make you aware of letting agencies, I'd say my effort is not wasted. ----------------------------------------------------- I've been a long term tenant with Parkers, they're a mixed bag to be honest. Positive: If you report an issue they'll spring into action and get it fixed, Bravo! Things I don't like include: they push hard and early to get tenancy contract renewed. If you want something replaced or change - best of luck! monthly property visits are one way traffic - they'll never find something wrong with the property only designed to investigate if you've done something to the property. Good thing: for a price you can get everything, I wanted a letter for my wife, charged me £60 pounds which will be adjusted against referencing fees, it's just a letter I'll pay referencing don't have to be like that. I think in all fairness Parkers letting is there to support landlords more than tenants, I don't blame them, they make money from landlords not us. I am a long term tenant with Parkers so have tried to keep the above objective.
In response to your updated review, I would like to provide further detail on this issue experienced and the action taken by Parkers. Before we could go ahead with the works, we had to allow time for the leak damage to fully dry. We then had to obtain 2 x repair quotes for the owner of the flat above, who was the one covering the cost of the repair and we then had to wait for the funds to credit our account in order to settle the invoice upon receipt. We have kept you fully updated throughout the process and I have been informed by the contractor that repairs took place this morning. Unfortunately, repairs of this nature can take time to resolve and given the fact the source of the issue came from another flat which is not managed by Parkers, we acted as quickly as possible. Should you wish to discuss the matter further, please do not hesitate to contact me. Mark Brooker, Lettings Director 0118 957 5455
5/5
TrustpilotProfessional and very friendly service
Professional and very friendly service. Ruby McGrath and Molly White were both very helpful and understanding.
We're so glad to hear that you enjoyed working with us Mandeep! We believe in giving the best customer service. Thank you for choosing Parkers and do let us know if there is anything else we can do to help you!
5/5
TrustpilotSmooth process
Korbyn was very helpful and provided all the information I needed quickly.
5/5
TrustpilotOverall a very good experience
Overall a very good experience. Damien and Nicole were positive, responsive, professional and patient during the transaction. My only negative comment is in relation to the slightly uninspired original wording for the marketing, but when I suggested that this was less than Parkers' best, they worked with me to revise it to something more satisfactory.
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Yes. In The Trusted Agent 2026 awards: Parkers, Reading won Gold.
Tell us what you need and we'll pass your enquiry to Parkers Reading and up to three other top-rated agents near Reading.
