Every review we hold for the Reading office, from every platform, shown as written. First names only.
★★★★★ 5/5
allAgentsHaving sold many houses
Having sold many houses through various estate agents, all over the country too - I must take this opportunity of 'bigging up' the whole firm that I dealt with in the Reading Town Centre office.
My first experience with the estate agent was when one of their 'fliers' landed on my doorstep, not the first one I have to admit, however as they stated that they have genuine investor buyers looking for properties in my area I thought I would pop into the office to see what they were all about - was a Saturday afternoon and I am sorry but I cannot recall the young mans name who I spoke to but all went very well and I was very impressed, he made a booking for the valuer to call round on Monday afternoon and then this was when I met Craig Pearson - honestly I cannot praise the guy enough, experienced, knowlegable, friendly and proffessional - all rolled into one - now I am NOT the sort of person who writes reviews but credit where credit due - we agreed a price to sell my house at, agreed their terms - there and then and he busied away with his posh laser tape, describing the house as he went and also took excellent photographs - so much so that I was almost tempted to buy it myself!!!
I digress- within 48 hours Craig brought around the eventual buyer agreed to pay me almost the full price and all went through the solicitors and mortgage company within 3 weeks, yes 3 weeks - so quick in fact that I found myself needing to rent a small 1 bedroom apartment and guess what? Yes thats right Craig came to the rescue and organised a 6 month let where I am right now typing this actually.
All in all an excellent firm to deal with, I don't think I have ever needed to call them throughout the whole process except to pick up the keys for the rented place.
A job well done and I would definatley recommend their services to anyone looking to buy or sell in the area. Keep up the good work Craig and all the team behind you.
Steve..
Steve · 8 July 2011
★★★★★ 5/5
allAgentsI have used the Lettings team
I have used the Lettings team at Parkers in Reading many times over the last 10 years. I have always found them to be fast and efficient and, even though I place my properties with a second letting agent too, it's invariably Parkers that find the tenants. Most recently they very quickly found me some excellent tenants for a property and the whole thing was smooth from start to finish. The team there really seem to know what they are doing and they also seem to have the hunger and will to make something happen. I would highly recommend them to Landlords.
Terry · 2 June 2011
★★★★★ 5/5
GoogleI had a great experience with Harry Buck and the team selling my flat in Reading within a week of taking it on. Thanks Team Parkers!! Keep it up. I recommend Parker’s 100%
Mahesh · 23 February 2022
Agent replied
Thank you for the five-star review! Our team pride themselves on giving quick and reliable service.
Do let us know if there is anything else we can do :)
★★★★★ 5/5
TrustpilotRuby was very helpful upon my arrival…
Ruby was very helpful upon my arrival yesterday. She checked my passport within minutes and every other step of my moving on process has been nice and smooth.
Jared · 6 October 2022
Agent replied · 4 July 2023
Thank you for the five star review Jared! Ruby is an incredible member of the team who delivers consistently strong, quick and reliable customer service! Enjoy your new home!
★★★★★ 1/5
Facebookunprofessional, don't communicate with people, they leave things in air, they extend contracts without let the guarantor know about this I contract them at least 5 times at phone plus I been in agency and guess what nothing ,it's been more than 2months and I'm still guarantor because they decided to extend the contract witch already was extended without my approval and without them contacting me (that contract was about to expire in20 March 2022 )they extend again for another month again without my consent !!! STAY AWAY!! don't deal with this kind of people!!!
Calin · 30 March 2022
Agent replied · 24 May 2023
Hi Calin - we have reviewed the case in mention, and we believe this review to also be unjust.
We were in the process of removing you as guarantor and registering a replacement when the request came through from the tenants and yourself - since, however, the tenants you are representing have served the contractually agreed two months' notice. While the notice is being served - this is a statutory periodic - a standard process.
We have been in discussion with you on this since the request came through. As mentioned in the Google review, we are happy to explain the situation and the current process in more detail - 0118 957 5455
★★★★★ 1/5
GoogleComplete and utter nightmare, tried to book a viewing for one of their properties. Was confirmed that morning and then was cancelled with only a hours notice. Again today on the same property I had a viewing booked and drove the 100 mile trip to go and see it, 20 mins before the booked slot I got a call to say it had been cancelled due to unforeseen circumstances with no real apology even though I had called only 2 hours before and was told it was all confirmed, massive group of time wasters. A completely unorganised and unprofessional branch!
Jamie · 25 March 2022
Agent replied
Hi Jamie, I'm sorry to see the one-star review. Unfortunately with this property, certain factors are outside of our control. We 100% understand the frustration however, and our team have booked you in for a viewing that we endeavour to go ahead.
★★★★★ 5/5
TrustpilotExcellent Service by Parkers
Property viewings were well-organized and informative. Paul provided thorough details about each property and highlighted key features,he has excellent knowledge of the local rental market and provided valuable insights that helped me make an informed decision.Ruby Mcgrath provided exceptional service throughout the rental process. I am very much satisfied with the experience.
Srinivasa · 14 June 2024
Agent replied · 19 June 2024
Thank you for the five-star review! Our team is dedicated to helping you move into your ideal property. We ensure you have all the information you need and provide the service to get you moved with confidence and a smile!
★★★★★ 5/5
TrustpilotIt has been a smooth process
It has been a smooth process. We have had quick and thorough responses to our emails and calls by the lettings negotiator, Callum Grant, of Parkers. This has allowed us to find a property to rent very quickly.
Armando · 20 January 2025
Agent replied · 26 February 2025
Thank you for the five-star review Armando! we aim to give timely, reliable and informative communication to make your property journey as smooth and stress-free as possible. Thank you for choosing Parkers!
★★★★★ 4/5
TrustpilotRebecca Snell is a good person to work…
Rebecca Snell is a good person to work with so if you have the chance, ask to work with her. A good company, not as what we were used to. That also handle very well presented properties.
Iulia · 24 April 2021
Agent replied
Hi Iulia, thank you for the great review! Everyone at the office loves working with Rebecca as well, its great to hear that you had a great experience working with Rebecca and Parkers!Let us know if there is anything we can do to help.
★★★★★ 5/5
GoogleI am impressed by the professionalism and efficiency in all area dealing with Parker and team. They always bring solution to matters and would highly recommend them to anyone seeking in Reading. Thank you Parker!PositiveResponsiveness, Professionalism
Syen · 28 June 2021
Agent replied · 27 June 2024
Thanks Syen for sharing your thoughts on working with Parkers! We always love to solve any issues that come up and make your experience as care free as possible!
★★★★★ 5/5
GoogleHad a great experience with Parkers. Renting out a property in November can be challenging but they found a tenant in under two weeks. Rebecca and the team were very helpful along the way, keeping me very well informed. Very impressed.
Gavin · 19 February 2020
Agent replied
Thank you for the five star review, Gavin. We look forward to successfully managing your property for you.
★★★★★ 5/5
Trustpilot5 star service!
I highly recommend Harry Buck and the Parkers team for selling my flat in Reading - thanks for keeping me fully appraised and advising me of all the sale options.Keep it up!
Mahesh · 11 February 2022
Agent replied
Thank you for the five star review Mahesh!
★★★★★ 5/5
TrustpilotRuby has been a star and explained all…
Ruby has been a star and explained all details around the change of tenant process to this landlord.
Anna · 17 July 2023
Agent replied · 4 August 2023
Thank you for the kind words Anna, Ruby is a fountain of knowledge and an expert in the lettings sector. We couldn't be happier to have her on the team and providing expert insight to our customers!
★★★★★ 5/5
GoogleVery pleasant experience dealing with Leah 😊 …
David · 15 August 2026
★★★★★ 5/5
GoogleRuby did a great job helping the transition from one tenant to another. Regular contact kept me informed along the way and the whole process couldn’t have been much better. I look forward to working with her again. Thanks 🙂 …
Simon · 19 November 2024
Agent replied · 3 December 2024
thank you for the five-star review Simon! Ruby is a real gem, who delivers consistently strong customer service and communication. We look forward to working with you again in the future!
★★★★★ 5/5
GoogleI was very happy with the way that Parkers handled the sale of our property and I would recommend them to anybody who is buying or selling a house. They kept in touch with me and provided very good advice with regard to the pricing of the house. I felt that we got the best price that we could. All the staff were very friendly and helpful.
Ray · 29 May 2023
Agent replied · 1 June 2023
Thank you for the five-star review Ray - We understand that buying and selling a home is a stressful process and we pride ourselves on delivering the best customer service - all so you can enjoy moving into your new home.
★★★★★ 5/5
TrustpilotParkers do a good job
I was very happy with the way that Parkers handled the sale of our property and I would recommend them to anybody who is buying or selling a house. They kept in touch with me and provided very good advice with regard to the pricing of the house. I felt that we got the best price that we could. All the staff were very friendly and helpful.
Ray · 28 May 2023
Agent replied · 4 July 2023
Thank you for the five-star review Ray - our goal is to give the best customer service and that involves the right amount of communication to ensure you know all the details on the progression of your sale.thank you for choosing Parkers!
★★★★★ 5/5
GoogleI live in Switzerland and I own 2 properties in Reading. I have been using Parkers for several years and I am very happy with their services. They know the Reading property market very well, they are reliable, fast and trustworthy , and this is particularly important to me as I am not physically located in Reading.
I would recommend Parkers to anyone who is looking for an Estate Agent in Reading.
With kind regards
Alex
Alex · 30 April 2016
★★★★★ 5/5
GoogleI have rented in the past through parkers, their service has always been amazing, this time they still provided me with excellent service and helped me through the process to get the house i wanted. Ruby and Sam and Mark have assisted me this time and they have all been super amazing! Thank you so much ☺️
Ondina · 16 January 2024
Agent replied · 6 February 2024
Thank you for the incredible five-star review, it is always great to have a customer work with us again. We believe in delivering the best customer experience - thank you for Choosing Parkers :)
★★★★★ 5/5
GoogleI loved the journey with Parkers. They have well-organized system from viewing, contracts to moving in day. … More
Sungmin · 5 August 2025
Agent replied · 9 August 2025
We love what we do, and team members like Ruby truly showcase that passion and dedication to being your go-to experts for all things property and moving with comfort! Thank you again for choosing Parkers
★★★★★ 5/5
TrustpilotExcellent service
Parkers were excellent in quick responses and updated us throughout the process.Thanks to Nicole and the team for being very helpful and made this process incredibly easy.She went above and beyond.
JD · 25 November 2021
Agent replied
Thank you for the amazing review Josten!Nicole and the whole team want to make the entire process as easy and stress free as possible and hopefully fun too!Please let us know if there is anything else we can do to help.Thanks,Parkers
★★★★★ 5/5
FacebookWe dealt primarily with Ben Mitchell and Somer Jones when selling our house and both were friendly, professional and helpful throughout the process. Of all the estate agents that valued our house, Ben seemed the most knowledgeable and well-prepared, and towards the end of the sale, Somer was quick to respond to our many phone calls and always got back to us if she missed our call. Thank you Parkers for a great service!
Alanna · 9 February 2018
★★★★★ 5/5
GoogleGood service as always , thank you.
Carlo · 8 August 2026
★★★★★ 5/5
GoogleParkers team including Marco were very attentive, nothing too much trouble for them to organise! Our first rental property and overall I would highly recommend them to others.
Paul · 24 April 2022
Agent replied
Thank you for the five-star review Paul! Marco believes in providing only the best customer service. It is amazing to hear that you enjoyed your experience with Parkers and we hope you enjoy your new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
