Parkers Reading reviews

★★★★★ 5/5

Google

Having made the decision to move I looked for an estate agent to sell my current house. I chose Parker’s and was very glad I did. Parker’s have been great from start to finish and I really can’t fault the service the whole team has provided. I was particularly impressed with Somer who not only kept me up to date and responded promptly to all my queries but also went above and beyond to provide much needed support during the process.

Lianne · 15 January 2019

★★★★★ 5/5

Google

Not only have Parkers provided an excellent service managing my rental flat for the past few years but when I came to sell the flat it seemed obvious that I should continue with Parkers to handle this as well and I have not been disappointed. Their initial marketing advice to obtain a quick sale was spot on and we had an offer within 2 weeks. Not only that but throughout the sale process they handled all enquiries from the buyer with prompt accurate responses enabling the sale to be completed ahead of the anticipated completion date. Thanks again for an excellent professional service.

DENNIS · 15 January 2019

★★★★★ 5/5

Google

I have registered my details with few different estates agents and also viewd few different properties with different estates and it was really poor customer experience but I am so glad that I dealt with the team @ parkers estate agents reading who's been really brilliant and very honest from beginning , I am so glad and thankfull from the outstanding customer experience that I received especially from the lovely Rebbecca who explained everything to me and sort all the paperwork out and handled me the keys to my new flat with the biggest and the loveliest SMILE , really appreciated , thank you to all the team @ parkers estate agents reading .

SAM · 15 January 2019

★★★★★ 1/5

Trustpilot

Unhelpful and Dismissive

The only reason I have given a star at all is because the initial contact with Parker's was polite. It now feels like that was only to ensure the tenancy agreement. We have had nothing but problems since moving into the property with which Parkers have not only been extremely unhelpful but also patronising and condescending. I would never recommend them regarding renting a property. As a parent of 3 young children I should not have had to deal with major maintenance issues within 24 hours of moving in. Not only have they refused to offer me any kind of compensation but won't even apologize or acknowledge all the distress and inconvenience it has caused myself and my family.

Mum · 5 November 2018

★★★★★ 5/5

allAgents

We were impressed by how

We were impressed by how helpful Damien was with chasing solicitors and vendors. He was efficient in calling back and giving us constant updates which were gratefully received in such a stressful time. Thank you!

E · 14 December 2012

★★★★★ 5/5

Google

Parkers were a great help with purchasing my new property and kept me informed all the way along the process- a great experience!

Mandie · 21 February 2025

★★★★★ 5/5

Google

Great service from Parkers when renting a house. The entire team is very professional. Big thanks to Rebecca Snell for arranging everything so well and responding to any of our queries.

Cat · 15 January 2019

★★★★★ 5/5

Google

A fantastic service from start to finish. Great care was taken over getting the right advert and description of my property. The advert went up quickly and within a few days I was recieveing viewings. The proerpty sold quickly and had great input and dialouge with parkers. Once the flat had sold, there was great support from Somer who went above and beyond to ensure everything went as smoothly and quickly as possible. Would highly recommend. Used after recomendations.

Kenny · 15 January 2019

★★★★★ 1/5

Google

Gave a cheque for the deposit and first rent payment and one day before I moved in we were told if I wanted to move in I had to transfer money over within the next couple of hours (I WAS ON HOLIDAY) as they forgot about the cheque. Moved into the rented appartment with them. My hob didn't work and didn't get sorted for the first month while I was there- it was their responsibility to know this. A lot of things in the flat which didn't work weren't even noticed in the inventory. Would not recommend using them ever. Not friendly, take your money and do not provide anywhere near money's worth of service.

Tia · 15 January 2018

★★★★★ 5/5

Facebook

Everyone at Parkers was was helpful throughout our lenghty house sale process. I would like to thank Parkers for the support, adivce and professionalism; in particular I would like to thank Somer Jones who kept us up to date throughout, was easy to get hold off, and who drove the process forward to a successful completion. I would recommend Parkers to friends and familty.

Alois · 2 January 2018

★★★★★ 1/5

allAgents

"My house was taking a long..."

My house was taking a long time to sell and Parkers approached us to assist. On initial contact the context given by their representative was regarding entering into a joint agency agreement with the other agent, and that's what we understood we were entering into. Whether intentionally done or by mistake, the virtual paperwork we signed (yes, lesson learned!) indicated that we had entered into a sole agency agreement with them. This was not mine nor my partner's intention. Parkers did not explain the consequences of this, or the requirement to instruct the other agent to stand down. This may have sounded naive but we are not experts in house selling or contracts! Long story short, we received an offer on the house the following week from a buyer introduced by the first agent. I then received a phone call from Damien, explaining that Parkers were to be due the fees as we had broken the terms of the agreement if this person had been introduced when they had rights as sole agents. I was horrified, stressed and mortified at the prospect of having wasted several thousand pounds. Luckily the buyer was someone who had seen the house several months earlier, but I was frankly shocked at how Parkers then started to treat both me and the other agents. I felt they were aggressive and intimidating, and downright rude. Luckily my first estate agents helped smooth the way and the house successfully sold.

Sarah · 8 December 2017

★★★★★ 1/5

Facebook

An organisation intent on ripping it's tenants off. Having previously rented and my housemates (2) having previously rented on numerous occasions with no issues whatsoever on the checkout, Parkers seem intent on getting every last penny out of us. The checkout report most notably states on numerous occasions that 'plug sockets' require a 'light dusting' or furniture requires a 'light dusting'. This 'light dusting' is then followed by an email stating we should expect 100-120 pound taken off our deposit as they were sending 'professional cleaners' to the property. This is on top of 'compensation' and a ridiculous checkout fee of £159 altogether. What is even more laughable about this unreasonable charge is the fact the property was actually handed over to us when we checked in with pictures of cobwebs not removed, food stains on lightbulb covers on the ceiling in the kitchen , hallway covered in black scrape marks and a shower that was out of action for approximately 4 weeks, even more. The hallway which we actually improved by painting it ourselves and according to the checkout agent was in a much better condition than when we moved in. Allegedly the previous tenants also lost all our their deposit due to the state they left the property. I consider we are bearing the brunt of the standard of property handed over to us at the start. I have even failed to mention how I consider Parkers clearly knew the intention of our landlord in bringing what was meant to be a year long tenancy to an abrupt end after 6 months. From 3 people who all have professional jobs where common sense is needed to be exercised frequently, Parkers seem to be void of this approach and seem to punish tenants who have done nothing but look after and improve a property which in all honesty was not 85% ready at best when we moved in and I consider is now being handed over better than when we received it.

Kyle · 1 November 2017

★★★★★ 1/5

Trustpilot

Original Review Was Forced Removed

Previous review was removed because the Lettings Director at Parkers contacted me directly and pressured to take it down, claiming my statements were incorrect and defamatory. If I do not comply, they may take legal action against me with their professional property lawyers. As a tenant, I will never stand a chance.

QazSeDc · 21 March 2025

★★★★★ 5/5

Trustpilot

Excellent professional team

I have been letting out my flat through Parkers for over 2 years now and I have been very satisfied and very happy with the professionalism and efficiency of the team.

VS · 16 October 2024

★★★★★ 1/5

allAgents

Absolutely dreadful company

Absolutely dreadful company to rent with. I moved in to one of their properties with my partner last year and it wasn't exactly a fantastic standard... scuffs on the walls, chipped door frames, the cover for the extract fan came out and hit me on the head. However we were hopeful as we were told at the time of moving in that all the scuffs and marks had been noted in the inventory and would be repaired/cleaned. Fast forward to the day we move out and what do you know, in the year we were there no one came to repair or clean any of the issues that were initially raised. To make matters worse when we move out we were billed for some of these things. To be quite honest I feel like we've been ripped off and wonder if the money that has been taken off of us will ever be spent on the house or whether it will just continue to be an addition to line the landlord's pockets... absolute disgrace.

Dm · 7 August 2017

★★★★★ 5/5

Trustpilot

Great service from Ruby

Ruby handled the securing of our tenancy agreement, as well as any questions and queries we had with great, clear communication. When an issue couldn't be answered immediately, Ruby got back to us quickly with informative answers.

Steph · 6 July 2024

★★★★★ 5/5

Trustpilot

Excellent znd courteous service

Mark Ethelston of Parkers Estate Agent was very helpful courteous and efficient right from the start of my home purchase. He worked tirelessly to ensure smooth completion along with colleague Paula Thompson. They were both very efficient and effective in ensuring smooth transition. They are a credit to their Organisation Parkers. Thank you so much. Khaffy Nwaeke

K · 22 December 2020

★★★★★ 5/5

Facebook

I've been both a tenant and a landlord with Parkers, and in both cases I've been very happy with the service I have received.As a landlord, Sophie and the rest of the team have kept me up to date with when maintenance has been required, and there have always been specialists available to undertake work when it has had to be done.Parkers have been managing my property for me for 10 years now, and over that time they have demonstrated their reliability and professionalism time after time.

Alan · 14 June 2017

★★★★★ 5/5

Facebook

Really happy with the service I have received. They have taken care of everything from start to finish to get my tenant in and are continuing to take care of any ongoing needs. This was all new to me so having an understanding and approachable estate agent was a must! Would highly recommend. Specially Mark and Rebecca personally they really did there best and I am fully happy and highly recommend to all. Thankx guys. Specially suggestion given by both of you �����

Ishwor · 14 June 2017

★★★★★ 5/5

Google

I have absolutely no complaints about our experience of buying through Parkers. All staff were friendly and helpful, someone always picks up the phone, organising last minute viewings was no problem and I'll echo everyone else's comments that Damien was a real asset to ensuring that things went through smoothly. We would most likely choose to sell through them if and when the time comes.

Amelia · 16 January 2015

★★★★★ 5/5

allAgents

Excellent and professional

Excellent and professional service for checking out of my Reading propertyin early December. Fast responses and I received my deposit back before Christmas. The extra money in the pocket proven very helpful indeed!!

T · 26 December 2012

★★★★★ 1/5

allAgents

I have rented with a few

I have rented with a few agencies before I bought my house and Parkers was the worst in an average low quality community. I was not happy with them during the tenure of my contract but the worst came when I told them I was not renewing. We agreed they could bring people to see the house during the week but I would need notice if they wanted to bring anybody on the weekeend. First Saturday I was sleeping ans was woken up by a family of stranger in my bedroom. They probably were more embarassed that I was; not the agent who just told me the contract allowed him to do it and did not care to apologise. The worst came when I left the house and asked for my deposit back. They just ignored me and said the landord was going to contact me, this never happened and i spent months (at least three) calling Parkers with no result. They ended up being rude and disgusting but never helped or showed any empathy. I finally managed to reach the landor (by pure chance) and told him about the situation. He apoligised to me several times and told me he had already given the deposit money to the agent months ago. He assured he was going to speak to them immediately. A few days later the mone was in my account but I nver had a call or email from Parkers apologising or explaining the facts. To sum up: avoid them. They should be out of the market

Marketplace · 15 July 2016

★★★★★ 5/5

Google

Hi, I have recently moved to UK and parkers helped me in finding the place. They were also very polite in answering all my questions (I had lots because I was new to UK) and were prompt in answering. Thanks for all your support Ruby, Ben and Sam. I look forward to our continued association. Warm regards,

Nikhil · 20 February 2023

★★★★★ 5/5

Trustpilot

Ellie

Ellie is great agent, every step of our application was quick and easy. 5 star for excellent customer service.

Sylwia · 11 December 2021