Parkers Reading reviews

★★★★★ 5/5

Google

Rent a property via Parkers, they are welcome to offer help and quick response, and always reply to my emails within 1 day. Good service. Especially thanks to Ruby and Molly.

Leo · 29 December 2022

★★★★★ 1/5

Facebook

as a tenant, avoid avoid using Parkings. We rented a house for long years and it was old and run down. We chose for the location. Big mistake. The landlord told me he doesn't want Parkers to manage it as Parkers charges 15% management fee. But during the years he failed maintain the house. He is very old and been in hospital a lot. Most time can't reach him and he didn't want to spend a penny fto repair things. So the windows (single glazed old wooden) got moulded. Mould on the ceilings and walls. I did everything to clean it but the mould left stains. Kitchen cupboards broken...the landlord was very rude when I reported issues. Siad he had trouble understand me. Although Parkers didn't make fee from him, they are on his side. Someone called mark called me very aggressive said we trashed the house. Yet he didn't care the landlord never cared to look after the house. 8 years things will get worn. Carpets were old at the beginning and they expected they are the same after those years? What a joke. Before we were moving, aprkers sent someone to take photos try to prove we didn't look after the house. We were packing why did I bother to tidy stuff? After we moved out, Parkers found some contractor, to do the cleaning, and rubbish removal. I would say the contractor ripped the landlord off. Firstly the invoice isn't detailed,

Sofia · 18 October 2019

★★★★★ 1/5

Facebook

as a tenant, avoid avoid using Parkings.We rented a house for long years and it was old and run down. We chose for the location. Big mistake. The landlord told me he doesn't want Parkers to manage it as Parkers charges 15% management fee. But during the years he failed maintain the house. He is very old and been in hospital a lot. Most time can't reach him and he didn't want to spend a penny fto repair things. So the windows (single glazed old wooden) got moulded. Mould on the ceilings and walls. I did everything to clean it but the mould left stains. Kitchen cupboards broken...the landlord was very rude when I reported issues. Siad he had trouble understand me. Although Parkers didn't make fee from him, they are on his side. Someone called mark called me very aggressive said we trashed the house. Yet he didn't care the landlord never cared to look after the house. 8 years things will get worn. Carpets were old at the beginning and they expected they are the same after those years? What a joke. Before we were moving, aprkers sent someone to take photos try to prove we didn't look after the house. We were packing why did I bother to tidy stuff? After we moved out, Parkers found some contractor, to do the cleaning, and rubbish removal. I would say the contractor ripped the landlord off. Firstly the invoice isn't detailed,

Emily · 18 October 2019

★★★★★ 5/5

Trustpilot

Renting with Parkers

Renting a property with Parkers has been an easy and stress-free experience, particularly thanks to Ruby who has been extremely helpful and answered all my questions promptly and informatively.

Katie · 2 March 2023

★★★★★ 5/5

Trustpilot

I have been with Parker’s for a number…

I have been with Parker’s for a number of years. They manage rental properties on my behalf.

Donna · 29 July 2026

★★★★★ 5/5

Google

I purchased a house in Reading in July and I was very happy with the service provided by the Parkers team. They were responsive, attentive and friendly. The provision of a 'moving in pack' on the day of completion was a surprising and welcome touch. Thank you.

Jane · 15 January 2020

★★★★★ 5/5

Trustpilot

10/10 especially Ruby

Ruby was fantastic, easy and swift in answering my all quries.She arranged everything for me from viewings to signing and sorting out documents which was very stress free.Would recommend Parkers to people!

J · 3 November 2022

★★★★★ 5/5

Google

Harry and Paula provided a seamless service from beginning to end . Thoroughly recommend Parker’s Reading. Thanks guys

Arlene · 15 December 2023

★★★★★ 5/5

Google

Excellent Service provided by Parkers Lettings team in letting out my central Reading house. Having rented it out myself successfully for the past 11 years I thought I might find myself being critical of their efforts but I can honestly say it was a very efficient and helpful service. Recommended.

Tanya · 28 February 2018

★★★★★ 5/5

Google

We have recently sold our house through Parkers - from meeting James and having our valuation to working through the sale with Somer, the whole process was seamless! Somer was there every step of the way to guide us, chase people and get us over the line! Thank you all!!

Kirsty · 9 February 2018

★★★★★ 5/5

Google

We have recently sold our house through Parkers - from meeting James and having our valuation to working through the sale with Somer, the whole process was seamless! Somer was there every step of the way to guide us, chase people and get us over the line! Thank you all!!

Kirsty · 15 January 2018

★★★★★ 1/5

Google

Very bad agency and their after sales services is the worst. Strictly avoid

Itz · 18 December 2025

★★★★★ 5/5

Trustpilot

The whole team at Parker’s have all…

The whole team at Parker’s have all worked well together making the process seamless. They have kept me well informed and communicated throughout the whole sale of my property.

GT · 8 July 2025

★★★★★ 1/5

Trustpilot

Was lied to about the equipment

Frustrated as I was told over the call by Sam R that the washing machine at the property also had dryer after which I confirmed. Later he conveniently forgot and I am stuck with drying laundry at home resulting in bad living experience.

AJ · 14 January 2025

★★★★★ 5/5

Trustpilot

friendly agents and staff

My experience as a buyer - Lovely agents and staff, kept us informed and chasing solicitors when needed. Professional but friendly service, very happy. I mainly dealt with Harry, Nicole and Damian at the Reading office.

Ash · 11 April 2022

★★★★★ 5/5

Trustpilot

Good service

As a buyer, we dealt with Parker’s as the estate agent chosen by the sellers. They kept us updated and replied back to our questions in timely manner. Only one issue was that, we needed to revisit the property for detailed viewing after our offer was accepted, I felt rushed because the agent had another appointment and I had to wrap up my visit in 10 mins. I should have mentioned how long I needed the appointment for. I did not get further appointment because the sellers could not accommodate. Somer kindly kept chasing the sellers and kept us updated. If I have to resell I will have no hesitation choosing Parker’s.

Pradnya · 8 March 2019

★★★★★ 5/5

Google

The Reading branch of Parkers were always willing to answer my questions promptly, providing me with lots of helpful advice about the local letting market.

Steven · 27 May 2023

★★★★★ 5/5

Google

From start to finish the team made a potentially very stressful experience really smooth and helpful. Very organised and great communicators paying attention to little details that I might not have picked up on. Kate, Somer and Ollie were outstanding. I highly recommend this estate agent.

Helena · 15 January 2020

★★★★★ 5/5

Trustpilot

Parkers team -Customer Satisfaction and Value for money

Parker's team have been very helpful and cooperative from day one and initially Holly O’Farrell helped us getting the right property and was very professional and attentive to our request. Becca helped us through the Contract formation and we were impressed with her professionalism and can do attitude. She has been instrumental in making us comfortable during the transition in the property by listening to our concerns and negotiating with the Landlord. She walked us through the process and her follow-up has been excellent. There is no doubt that Becca made a difference in our home transition but we are happy knowing that 5 star performers like Becca is always there to support and guide us. Star performers like Holly and Becca give Parkers the edge in the industry and I will recommend that the Property search should begin with Parkers. Parkers team value their customers.

Mrs · 7 November 2018

★★★★★ 1/5

allAgents

"I was a tenant who paid the..."

I was a tenant who paid the checkin chages, but got the house in a shabby conditions with a 70page report of all the issues. The basic health and safety was compromised and there was no inspection carriedout. My kids fell sick because of dust and mould in the house and no one in parkers cared about us and value for human life was neglected.We lived inhaling leaked gas for months and one day boiler failed and had to call emergency.There was no proper inspection carried out and justification for checkin charges was not addressed and the house was not safe to live. There is Illegal practices followed by the team and there is favourism to be in good books of the owner and where ever possible tenants are fined to get te large repair work done all though it was not the mistake of the tenants. It was a hard struggle to go to Ombutsman and they will not tell you the process. The check out was also not professional and they will Rip of the advance payment even though I got the cleaning done from their authorised cleaning agency.

TTK · 2 October 2018

★★★★★ 5/5

Trustpilot

The move in manager Ruby

The move in manager Ruby, helped with our house movement and documentation very easy as she held it in a more professional and respectful way. She took us through with a lot of patient and that is what every client needs. Thank you so much. Appreciate it.

Wilhemina · 5 November 2024

★★★★★ 5/5

Google

I made contact with Parkers to get some information about renting for my specific position. Luke kindly took the time out of his busy schedule to answer my questions twice with thorough explanations. I am very happy and appreciate Luke's help with explaining how renting property works in the UK as I had been abroad for some years and now I know how letting works and what I need to do in order to move to a more suitable location for my family. Thank you very much Luke for your help with everything.

Charmaine · 31 August 2022

★★★★★ 5/5

Google

Recently moved into Reading through Parkers, they were very easy to deal with and made the process as pain free as it could possibly have been! They were very patient with us in spite of the organisation on our end not being all that great. Recommended😁 …

James · 8 April 2019

★★★★★ 1/5

allAgents

"Unhappy and overcharged..."

We rented a flat through Parkers and stayed for two years as we paid relatively low rent for Reading. The initial letting process was easy though the fees were expensive (with an extra charge tacked on to what we were initially told it would be when we went to Market Place branch to pay). The flat was old-fashioned and needed a full clean, we asked for a professional clean to be done before we moved in and this was put in the contract and agreed. While the place had been given a fresh coat of paint, clearly the professional clean was never carried out and the flat was a disgrace with the previous tenants' 'marks' still in the toilet. Further evidence of the state of the flat was in the inventory which stated the kitchen and bathroom had been 'domestically cleaned', not professionally. Being keen to move in we naively set about cleaning it ourselves and didn't take any photographs - fast forward two years and we leave the entire flat cleaner than when we moved in but have nearly £300 taken from our deposit for cleaning, including such petty items as 'dust in carpet around door frame'. We admitted there were two items with minor damage which we accepted and paid for but having received less than half of the deposit we feel completely ripped off - we lived there quietly for two years and in the end were rinsed for all the money they could get from us. Perhaps we could have taken it to a formal dispute but without hard photo evidence we realised we didn't have the proof to back ourselves up, plus we couldn't bear having to deal with Parkers for any longer than we had too. I've noticed the positive reviews on this site are mostly from the landlords and sellers, with negative 1-star reviews from the actual tenants, and I think that really tells you everything you need to know about where Parkers' priorities lie. My advice to anyone renting through Parkers is to ensure you photograph everything yourself when moving in and do not rely on the inventory - keep all complaints in writing as evidence. We are doing this from now on and happy to say our new letting agency is 100% better.

Louise · 6 August 2018