Every review we hold for the Reading office, from every platform, shown as written. First names only.
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2/5
GoogleHad huge problems with their referencing company being useless and the house being given to us in a deplorable state, but the guys in the reading office did try to help to be fair. Overall, I think the issues are most on the agency they use, their bad landlords, poorly maintained houses with non working keys and rubbish contracts. We went with them from lack of choice being time pressured after the house we wanted got pulled off the market just hours before we were due to be given a contact. If we were not pressed for time, we would have chosen a different house. Shout out to stephen and Anita from the reading office who did their best to help. Would not have given the experience even 1 star without them
VeronicaVirna Β· 26 November 2019
Agent replied
Sorry to hear the issues withe the reference company - we have moved from this firm that carried out our references due to issues like this. The house was also managed by the landlord, hence our hands tied regarding the maintenance. Thanks for the feedback though, it has helped us move in a different direction on a few things.
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5/5
GoogleHave good communications, especially Anita. They respond quickly to any emergencies that may need to be dealt with.
Kolja Β· 1 September 2022
Agent replied
many thanks for the review
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5/5
GoogleAs a landlord, I have worked with Martin & Co Reading for many years and have always found them responsive, helpful and able to deliver quality tenants.
Denise Β· 23 January 2025
Agent replied Β· 25 January 2025
Dear Denise, Thank you so much for your glowing review and for your continued trust in Martin & Co Reading. We are thrilled to have met your expectations over the years and look forward to maintaining our fruitful partnership by continuing to provide you with responsive service and quality tenants. Your satisfaction is our top priority! Warm regards, The Martin & Co Reading Team
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4/5
GoogleMartin & Co staff are helpful and the whole renting process go very smoothly
AMD Β· 1 July 2025
Agent replied Β· 2 August 2025
Hi,
Thank you for your kind feedback! We're really pleased to hear that you found our team helpful and that the renting process went smoothly. It's always our goal to make things as easy and stress-free as possible!
Best regards,
The Martin & Co Team
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5/5
GoogleI have a fantastic experience with Martin and Co.Reading. I have taken a property on rent from them in Reading. They have been very professional and helpful in the process of dealing with property renting. Each of their team member have been very warm and amicable and providing right details to me. Whether it be detailed Inventory check, house surrounding details and any other help that i have needed, they have been spot on. I strongly recommend Martin and co Reading!
Ravi Β· 20 May 2019
Agent replied
many thanks for the review and kind words
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5/5
GoogleVery helpful and communicative making the renting process much easier
Tom Β· 30 July 2025
Agent replied Β· 2 August 2025
Hi Tom,
Thank you so much for your kind words! We're really pleased to hear that you found the renting process smooth and that our team was helpful and communicative throughout. It means a lot to us, and weβre always here if you need anything in the future!
Best regards,
The Martin & Co Team
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5/5
GoogleHaving used this company for many years I have nothing but good things to say about it, they have always been at hand and sorted out many problems for me being a landlady, it makes my life hassle free. Would highly recommend.
Kay Β· 15 March 2024
Agent replied Β· 5 April 2024
Thank you so much for your kind words and loyal support over the years! We are thrilled to hear that our services have consistently met your expectations and made your life as a landlady hassle-free. Your recommendation means a lot to us, and we will continue to strive for excellence in providing top-notch service. If you ever need anything else, please don't hesitate to reach out.
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5/5
GoogleExcellent Courtesy..
Pleasant Hospitality..
WoW Quality...
Perfect Professionalism...
Full Credit goes to Mr.Parma...PositiveResponsiveness, Professionalism, Value
Kamalganesh Β· 13 June 2022
Agent replied Β· 12 June 2024
thanks for the great review Kamal
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5/5
GoogleExcellent service from the Martin & co Reading team in renting out and managing our property. Very helpful and efficient, quick to reply to any emails or queries and we feel confident that our property is in great hands!
Emily Β· 4 March 2024
Agent replied Β· 9 March 2024
Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with our team at Martin & Co Reading. Providing excellent service and ensuring that your property is well taken care of are our top priorities. If you have any further questions or need assistance, don't hesitate to reach out. We appreciate your trust in us!
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5/5
GoogleHad really good experience dealing with Kyra for our new apartment.We will reach her again in the future
Savvas Β· 27 January 2025
Agent replied Β· 29 January 2025
HI Savvas
Thank you so much for your kind words! Weβre thrilled to hear you had a great experience working with Kyra on your new apartment. Sheβll be so pleased to know her efforts were appreciated.
We look forward to assisting you again in the future. Wishing you all the best in your new home!
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4/5
GoogleI am renting from this agency since 2017, we've actually had a little issue on the beginning of my tenancy but since then everything is perfect! They sorted out all repairs/issue really quick. Anita should receive some award because of her work! She always tries to help as much and as quick as she can! I definitely recommend!π β¦
Anna Β· 23 May 2022
Agent replied Β· 22 May 2024
thanks Anna for the nice words, love the feedback for Anita ;-)
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5/5
GoogleThe agents were helpful and the letting process went smoothly.
John Β· 29 April 2025
Agent replied Β· 7 June 2025
Hi John,
Thank you for your kind words! We're glad to hear the letting process went smoothly and that our team was able to assist you. If you need anything in the future, please don't hesitate to get in touch.
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4/5
GoogleThe agency was very understanding and attentive. Communications wise they were excellent too. Special thanks to Jordan Bear who was so very helpful!
Yogismini Β· 8 July 2019
Agent replied
many thanks for the review and kind words
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5/5
GoogleGreat service and a friendly staff
Zakaria Β· 10 June 2025
Agent replied Β· 19 June 2025
Thank you for the lovely feedback! We're so pleased to hear you received great service and found our team friendly. It really means a lot to us! π β¦
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5/5
GoogleMartin and co have been the best letting agents we have used during our 5 years living in Reading. They are good intermediaries between landlord and tenant- Compared to some agents in the area who make a habit of βfleecingβ their tenants on behalf of the landlord, we have always found Martin and co to be very honest and fair. Anita in particular is always so smiley, pleasant and supportive!!
Jamie Β· 29 July 2019
Agent replied
many thanks for the review and kind words
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5/5
GoogleHigh stand of service, efficient, caring, reliable, trust worthy and Im reassured I'm getting great service!
Sukhi Β· 25 January 2025
Agent replied Β· 29 January 2025
HI Sukhi
Thank you so much for your wonderful feedback! Weβre delighted to hear that youβve found our service to be efficient, caring, reliable, and trustworthy. Itβs always our goal to provide a high standard of service and ensure our clients feel reassured and well taken care of.
Your kind words mean a lot to us, and we truly appreciate your support. If thereβs ever anything more we can do for you, please donβt hesitate to let us know!
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5/5
GoogleMartin and Co provided me with a fantastic service as tenant finders for my HMO. I was immediately struck by their professionalism and enthusiasm, and Anita and James found wonderful, freidnly professional tenants for my rooms in less than a week from first listing, exceeding my rent expectations. Would gladly recommend!
Ian Β· 30 December 2022
Agent replied
thanks Ian, glad we could help!
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5/5
GoogleI needed to find a place quite promptly and James Mulder from Martin & Co helped me out brilliantly. Booked a viewing, saw it the same day and said I wanted it. James helped me get through the proceedure of renting swiftly.
Honestly couldn't of gone any smoother.
J Β· 2 March 2023
Agent replied Β· 1 March 2024
Thanks for the nice review Jake!
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5/5
GoogleGreat service from James. Assistance was on the money, very polite lad
Phillip Β· 24 July 2021
Agent replied
thanks Philip for the great review
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5/5
GoogleThe most fantastic experience from a Lettings Agent that I have ever received! Both Anita and Stephen have been wonderful in getting me moved in and settled in to the property and all with the utmost professionalism. They are always there for support and to answer any questions. I could not recommend Martin & Co. Reading highly enough!!! Thank you so much for everything!!!
Louise Β· 4 July 2020
Agent replied
Thank you so much for your kind words - really appreciated !!
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1/5
GoogleThe agency should have managed their landlords effectively and efficiently. Avoid RG1 2SW as the landlord took 3 months to reply our requests for repair and another month to fix "ONE" of the problems (gas). We had no gas for almost a month..... Now it's taking over a month to return the deposit and to be continued....
**literally worse experience over past 5 years**
Charles Β· 29 April 2020
Agent replied
sorry to hear this - unfortunately your landlords manage the flat themselves, so we don't control maintenance or the deposit return.
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5/5
GoogleI needed to find a place quite promptly and James Mulder from Martin & Co helped me out brilliantly. Booked a viewing, saw it the same day and said I wanted it. James helped me get through the proceedure of renting swiftly.
Honestly couldn't of gone any smoother.
J Β· 6 December 2022
Agent replied Β· 15 May 2023
Thanks for the nice review Jake!
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5/5
GoogleI needed to find a place quite promptly and James Mulder from Martin & Co helped me out brilliantly. Booked a viewing, saw it the same day and said I wanted it. James helped me get through the proceedure of renting swiftly.
Honestly couldn't of gone any smoother.
Jake Β· 30 November 2022
Agent replied
Thanks for the nice review Jake!
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5/5
GoogleI have rented a property through Martin&Co and I had the pleasure of dealing with Jordan Bear, who was extremely helpful, polite and accommodating. Everything went very smooth and to my surprise I received the keys for the flat a few days early which helped me massively. Thanks again
Cristina Β· 5 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.