Trusted Agent profile · Reading, Berkshire
Verified
★★★★★
279 reviews across 2 platforms
21 Whitley Street, Reading, Berkshire, RG2 0EG
Part of Martin & Co, see every office.
Martin & Co's office in Reading, Berkshire, at 21 Whitley Street, is rated 4.5 out of 5 across 279 reviews on two platforms, including 277 Google reviews rated 4.5.
We have been providing specialist advice to buyers, sellers, tenants, and investors alike since 2001, and offer a large number of managed properties in Reading and its surrounding suburbs. Parma Dhillon is Director at Martin & Co Reading and along with his team, has built strong and loyal relationships with tenants, landlords and customers alike. Reading offers fantastic links to London, with a fast train to Paddington in just 25 minutes - making it hugely popular amongst commuters. The town has excellent schools and local amenities, along with a university, and as such attracts families, students and professionals. We offer a unique combination of expertise and outstanding company values, bringing you the very best service at all times. At Martin & Co Reading we enjoy the constant reward of finding people a house to buy or rent, so please do get in touch with a member of our dedicated team. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Reading get you on the move.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
GoogleI have lived in my flat for 4 years and have been happy with the management at Martin & Co. I have a compromised immune system and had to move out during the pandemic at which time they went over and above to accommodate my particular needs. I would recommend this letting agency to anyone.PositiveResponsiveness, Quality, Professionalism, Value
thanks for your review & kind words Luis
5/5
GoogleMartin and Co have been a massive help to me and my business. They’re very thorough, and will often go the extra mile to help me out. Both James and Anita have helped me out personally. If you’re a landlord or a tenant, they’ll be a great help to you. Highly recommended.
many thanks for the kind words Jonathon
5/5
Facebookaccount with amazement, i remember few months back i had nothing i couldn't boast of 100 $ in my bank account cause i've lost my life-savings and pension to scammers, i had lost all hope in life.. until MRS CHARLOTTE WAYNE came along, the man who changed my life totally. i had concluded that all account managers in groups were scammers but M proved me wrong, every time i apologize to him for doubting him from the start. Everyone needs to meet him he is the one, i urge you reading this not to conclude that every account manager are the same i propose you try MRS CHARLOTTE WAYNE and see for yourself before concluding. Reach her onemail charlottewayne303@gmail.cowhatsapp:+39 (351) 093 7250
5/5
GoogleExcellent service! Professional, responsive, and hassle-free. Highly recommend!
HI Alireza, Thank you so much for your fantastic feedback! We’re thrilled to hear you found our service professional, responsive, and hassle-free. Your recommendation means the world to us, and we’re always here to help whenever you need.
5/5
GoogleMartins has managed several of my rental properties for nearly 15 years. They provide a first class service with friendly but professional staff. I would thoroughly recommend them.
HI Jan, Thank you so much for your kind words and long-term trust in our services. It has been a pleasure managing your rental properties for nearly 15 years. We take great pride in offering a first-class service and maintaining professionalism while fostering friendly relationships with our clients. Your recommendation means a lot to us, and we look forward to continuing to exceed your expectations in the future. If you ever need anything, please don't hesitate to reach out
1/5
GoogleTime wasters, Kyra Smith call me at 4:30pm to confirm the viewing, I was there from 5:20 to now, called the agency at 5:40pm saying that nobody showed up, they could get bother to call Kyra, who later on I was told had left the building from the other entrance. You can't do business if you don't know how to keep a basic communication with your leads!
5/5
GoogleGreat service from Martins and made our move very smooth! Such a lovely goodie box to make your first days easier! Highly recommended!
Hi Olia, That sounds wonderful! Moving can be stressful, so it's great to hear that we provided excellent service and even went the extra mile with a goodie box to welcome you. It's those thoughtful touches that can really make a difference. Thanks for sharing your positive experience!
5/5
Googlevery good agency, I have rented studio 25 bath hotel, everything is maintained with perfection. BIG thanks for james mulder, who is very enthusiastic and highly proactive towards problem solving. he has got excellent professional ethics
Thank you so much for your kind words and for sharing your positive experience with us! We are thrilled to hear that you found our agency to be very good and that you are satisfied with your property. We greatly appreciate your recognition of James Mulder's exceptional service. Providing enthusiastic and proactive problem-solving is something we strive for in our team, and we're delighted to hear that James has demonstrated these qualities and left a positive impression on you. Thank you once again for your feedback and for choosing to rent with us
5/5
GoogleVery helpful and professional experience. Have rented the property for many years through Martin & Co in Reading and always had caring immediate advice.
Hi Meriel, Thank you so much for your kind words! We're thrilled to hear that you've had a helpful and professional experience with Martin & Co in Reading over the years. Providing caring and immediate advice to our clients is something we take great pride in, and we're glad to know that it has made a positive impact on letting us manage your property. Your continued trust and support mean the world to us, and we're grateful for the opportunity to serve you. If you ever need anything or have any questions, please don't hesitate to reach out. Thank you again for your feedback and for being a valued client!
5/5
GoogleReally great agents, they're all super helpful and friendly, found me a tenant quickly with no hassle at all, would highly recommend them.
Thank you for your wonderful feedback! We're thrilled to hear that our team provided you with a positive experience and swiftly found a tenant for your property without any hassle. Ensuring a smooth and efficient process for our clients is always our priority, and it's fantastic to know that we were able to meet your expectations. Your recommendation means a lot to us, and we appreciate your trust in our services. If you ever need assistance in the future or have any questions, please don't hesitate to reach out.
5/5
GoogleThank you very much for your excellent management of our studios. Martin and Co Reading provide a very professional service.
You're very welcome! We're thrilled to hear that you're pleased with the management of your studios and that you've found our service to be professional. Providing excellent service is always our top priority, and it's wonderful to know that we've met your expectations. Thank you for your kind words and for entrusting Martin and Co Reading with the management of your properties. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help.
5/5
GoogleParma (Director) is a highly professional and excellent customer focused estate agent. I was impressed that he was able to quickly find suitable tenants for our new property. I would have no hesitation in recommending Martin & Co. Thanks
5/5
GoogleMartin & Co is a pleasant and professional agent who is easy to work with. Even though I am an English citizen (Swedish), we found a solution, for which I am grateful. Can recommend Martin & Co
Thanks Mikael for the nice review !
1/5
GoogleSo we moved into this house to rent 1 year ago and thought it was stable to live in, until we saw it in person, its like this house was untouched for 20 years, broken wallpapers, lamps, creaking floorboards, uncleaned shower head, insects everywhere etc. The only reason we decided to rent the place is because we had to vacate our old property by JRM. After we settled here, even bigger problems started occurring, bed bugs, this really explains the taped up wallpaper before we moved in, we rent this house, its not ours, so we didnt have any professionals take care of the problem. Around a month ago, we had an inspection and we told the inspector that we have a bed bug problem and decided that we caused the problem when we saw insects in here before we moved in. We're not paying £200+ to eradicate them.
5/5
GoogleI currently use Martin & Co in Reading for a buy to let property that I own. They've been excellent in sourcing new tenants and doing all of the required paperwork. Great bunch there, especially Anita.
1/5
GoogleDisappointed with the response. Initial and contract related responses very very quick once i paid the money. There was very little communication. I had 3 more folks wanting houses i wouldnt recommended them ..
5/5
GoogleStayed in one of their properties for almost 3 years. I had no issues at all and they were extremely professional throughout!
HI Andy, thanks for the kind words, you were a great tenant to work with, all the best in the future !
5/5
GoogleBarely write any of these things. But the lady on the reception is soo Nice and overall the Service is Responsive... :) Sadly we have to leave - but really lovely people!!!PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the nice review Jaoa, good luck on your next endeavours !!
5/5
GoogleProfessional and reliable. I could have saved more time if I have reached out to Martin&Co in the first place when I began searching for my home. Martin&Co have got decent choices of listings to pick from. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
thanks for the review Dil !
1/5
GoogleTerrible customer service avoid if possible. Don't be mislead by person who show you property they are generally good. Its when you take property nightmare starts. If you call them for home maintenance they person who pick phone will say the property manager is not in office. They never reply to emails. When we checked out inventory clerk write in notes 'property left in clean and tidy condition. They charged us £100 for cleaning. Poor staff with no training to speak to customers. Avoid if possible.
5/5
GoogleI lived in a Martin & Co property for 2 year and I couldn't have asked for a better agency especially because this was my first time rent in the UK. Very willing and responsive. Just overall great to deal with
many thanks for the review and kind words
5/5
GoogleI rented a home from them. James and his colleagues provide me a excellent service. They response very fast when I have a questions. 5 stars to James & his colleagues 👍 …
Thanks Peter !
5/5
GooglePleasant tenancy in a house share. Bills included, fair price. House issues addressed in 24 to 48 hours. Cleaner comes as promised once a week.
Thank you for sharing your experience with us! We're thrilled to hear that you had a pleasant tenancy in our house share and that you found our services to be satisfactory. Ensuring a fair price and including bills is part of our commitment to providing a hassle-free renting experience for our tenants. We're also glad to know that any issues with the house were promptly addressed within 24 to 48 hours. Regular cleaning is essential for maintaining a comfortable living environment, and we're delighted that our cleaner consistently fulfills their promise to visit once a week. Your feedback is invaluable to us, and we appreciate you taking the time to share your thoughts.
5/5
GoogleExcellent customer service - especially from Anita. Whenever there have been issues (which were few) they have been dealt with quickly and efficiently. The best estate agent I have rented through.
Thanks for the kind words Rachel !
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Reading office has 279 reviews across two platforms: 277 on Google, 2 on Facebook.
Martin & Co Reading is rated 4.5 out of 5 across all 279 reviews, and 4.5 out of 5 on Google from 277 reviews.
Martin & Co Reading, 21 Whitley Street, Reading, Berkshire, RG2 0EG.
