Every review we hold for the Reading office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBig thank you to Kyra Smith for all her help! She made everything so much easier and was always really friendly, patient, and helpful. She was quick to respond and always made sure everything was sorted. Thanks a lot.
Hareth · 22 July 2026
Agent replied · 22 August 2026
Thank you so much for your lovely review! We're delighted to hear that Kyra made everything easier for you and that her friendly, patient, and responsive approach had such a positive impact on your experience. … More
★★★★★ 5/5
GoogleHuge thanks to Kyra for helping with our rental! She was absolutely excellent, always punctual, got back to us quickly with updates, and made the whole process so smooth. I’d highly recommend her service to anyone! ⭐⭐⭐⭐⭐
Carmilita · 22 July 2026
Agent replied · 22 August 2026
Thank you for your fantastic review! We're delighted to hear Kyra made your rental journey so smooth with her excellent communication and support. We'll be sure to pass on your kind words, she'll be thrilled to hear them. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleI’d like to leave another review to recognise the excellent service I received from Kyra Smith at Martin & Co Reading.
Kyra looked after my tenancy from start to finish, and throughout my move-out she was consistently responsive, kept me informed of every update, and always followed through on what she said she would do. Her communication was excellent, and she made the whole process smooth and straightforward.
Thank you again, Kyra, for your professionalism and support. It has been a pleasure dealing with you, and I would happily recommend Martin & Co Reading to others.
Sam · 25 July 2026
Agent replied · 2 August 2025
Thank you so much for taking the time to leave another wonderful review. We're delighted to hear about your positive experience with Kyra and truly appreciate your kind words.
We'll be sure to pass your feedback on to Kyra, she'll be thrilled to know that her communication, professionalism, and support made your tenancy and move-out process as smooth and straightforward as possible.
Thank you again for your recommendation and for choosing Martin & Co Reading. We wish you all the very best for the future, and if we can help you again, we'd be delighted to do so.
★★★★★ 5/5
GoogleKyra Smith has been a delight to work with and has worked quickly and efficiently along with providing outstanding support to my client.
I would not hesitate to work with Kyra in the future …
Natalie · 22 May 2026
Agent replied · 22 August 2026
Thank you, Miss Shaw, for your wonderful feedback. We're delighted to hear that Kyra provided such efficient service and outstanding support to your client. Your kind words and confidence in working with Kyra again mean a great deal, and … More
★★★★★ 5/5
GoogleI had a great experience selling my property with Martin & Co, shoutout to James and Jaidan who were both incredibly responsive and always kept me up to date and in the loop! It took a little while for the sale to go through, but we got there and I couldn't be happier with the service I received! Thanks!
Laura · 3 October 2025
Agent replied · 2 November 2025
Hi Laura, thanks for your excellent feedback! We’re thrilled you had a great experience selling with us and are so glad that everything came together in the end. James and Jaidan will be delighted to hear your review!
★★★★★ 5/5
GoogleI was recently looking for a rented apartment, for which I contacted Kyra and her team at Martin & Co. Kyra was incredibly helpful throughout the entire process. She and her team were always prompt in responding to my queries and went above and beyond to ensure all required documentation was handled efficiently. The handover process was smooth and seamless, which made the entire experience stress-free. I highly recommend Kyra and the Martin & Co.for their outstanding professionalism and dedication.
Rajeev · 28 January 2025
Agent replied · 29 January 2025
HI
Thank you so much for taking the time to share your experience! We’re delighted to hear that Kyra and the team were able to assist you so effectively throughout your apartment search. Providing prompt, efficient, and seamless service is always our priority, and it’s wonderful to know we made the process stress-free for you.
Your recommendation means a great deal to us, and we truly appreciate your kind words about Kyra’s professionalism and dedication. Please don’t hesitate to reach out if we can help you again in the future!
★★★★★ 5/5
GoogleKyra Smith was our agency consultant and she was absolutely exceptional. She was always on top of things and made the entire process incredibly smooth and stress‑free. Her responsiveness was outstanding every question or concern was handled quickly and clearly. With a house move being such a tedious process, having Kyra support us made a huge difference. Hands down the best consultant we’ve worked with. Highly recommend!
Angel · 8 April 2026
★★★★★ 4/5
GoogleKyra was very helpful and payed attention to our needs and requests regarding the property! She always responded to our questions or concerns regarding renting the property.
Thank you,
Claudio · 22 May 2026
Agent replied · 22 August 2026
Thank you for your lovely review! We're delighted to hear that Kyra took the time to understand your needs and was always on hand to answer your questions and address any concerns throughout the rental process. We'll be sure to pass on your … More
★★★★★ 5/5
GoogleI recently had an excellent experience with Martin & Co Reading Letting & Estate Agents. Their professionalism and quick responses made the entire process seamless. I especially want to thank Kyra Smith for her meticulous attention to detail and rapid replies. Within just a week, she helped me secure a studio rental, demonstrating exceptional efficiency. I highly recommend Martin & Co for anyone seeking reliable letting services. Thank you all for your outstanding support!
YT-uk · 27 January 2025
Agent replied · 11 February 2025
Thank you so much for your kind words and glowing review! We’re thrilled to hear that you had an excellent experience with Martin & Co Reading Letting & Estate Agents. It’s wonderful to know that Kyra’s professionalism, attention to detail, and quick responses made the process seamless for you. We’ll be sure to pass on your appreciation to her!
Helping you secure your studio rental within a week is exactly the kind of efficient and reliable service we strive to provide. Your recommendation means the world to us, and we’re delighted to have been able to assist you.
If you ever need any further support or services in the future, please don’t hesitate to reach out. Thank you again for choosing Martin & Co!
★★★★★ 5/5
GoogleI recently had an excellent experience with Martin & Co Reading Letting & Estate Agents. Their professionalism and quick responses made the entire process seamless. I especially want to thank Kyra Smith for her meticulous attention to detail and rapid replies. Within just a week, she helped me secure a studio rental, demonstrating exceptional efficiency. I highly recommend Martin & Co for anyone seeking reliable letting services. Thank you all for your outstanding support!
YT · 20 January 2025
Agent replied · 25 January 2025
Thank you so much for your kind words and glowing review! We’re thrilled to hear that you had an excellent experience with Martin & Co Reading Letting & Estate Agents. It’s wonderful to know that Kyra’s professionalism, attention to detail, and quick responses made the process seamless for you. We’ll be sure to pass on your appreciation to her!
Helping you secure your studio rental within a week is exactly the kind of efficient and reliable service we strive to provide. Your recommendation means the world to us, and we’re delighted to have been able to assist you.
If you ever need any further support or services in the future, please don’t hesitate to reach out. Thank you again for choosing Martin & Co!
★★★★★ 5/5
GoogleKyra Smith was fantastic!
I had an emergency and needed a new place fast and within 2 days of the viewing I am collecting my keys!
Very professional and responsive if I had any questions they were answered promptly
5 star service
Charlie · 8 August 2026
★★★★★ 5/5
GoogleI had an excellent experience with this agency, especially thanks to Kyra. She was warm and welcoming, which immediately put me at ease. I really appreciated how kind she was to my son, unlike other agents we met from different companies, …
Maybelline · 13 November 2025
Agent replied · 2 November 2025
Hi Maybelline, thanks your nice review! We are really pleased that you had a great experience, and we wish you all the best in the property :)
★★★★★ 5/5
GoogleWe rented a studio through Martin & Co. and they have done their best to put everything in place. Big thanks to Jaidan, and Parma.
One day we locked ourselves out mistakenly on a Friday night; the team received our email and Parma was on his way to help us with another set of key. Very high standards of customer service, appreciated.
As we went through the months of our stay, the team was always there to listen to our maintenance issues and got them resolved quickly. The place itself was not the best, however, because of Martin & Co., our time there went well and smooth. So, overall a big big thumbs up to the team, especially Jaidan, who is highly professional and responsive, his efforts are deeply appreciated by myself and my wife!
Mustafa · 12 August 2024
Agent replied · 22 February 2024
hi Mustafa,
Thank you for taking the time to share your experience with us! We are delighted to hear that you had a positive renting experience with Martin & Co. and that Anita and Parma went above and beyond to assist you.
We will be sure to pass along your kind words to Anita and Parma. They will be thrilled to know that their efforts made a difference in your experience with us.
★★★★★ 5/5
GoogleKyra is very professional and dedicated to her duty.
Her response as a responsible person in this office is really of high quality.
Thank you for the timely service you delivered.
Amit · 13 February 2026
Agent replied · 13 April 2026
Hi Amit, thank you very much for your thoughtful review. We’re delighted to hear that Kyra’s professionalism and dedication stood out to you. Providing timely, high-quality service is something we take great pride in at Martin & Co, so it’s wonderful to know your experience reflected that. Thanks for taking the time to share your feedback!
★★★★★ 5/5
GoogleReally great and professional service from start to finish. The team was easy to talk to, answered all of our questions promptly, and made the whole process straightforward and stress-free.
Thank you so much for all your support throughout our property journey. I would highly recommend you to anyone looking for a reliable and professional property agent.
Neel · 22 July 2026
Agent replied · 22 August 2026
Thank you so much for your wonderful review! It was an absolute pleasure to support you throughout your property journey. We're delighted to hear that you found the process straightforward and stress-free, and that our team could answer your questions and be there when you needed us. Your recommendation means a great deal to us. We wish you all the very best in your new home, and if you ever need anything in the future, we're always here to help!
★★★★★ 5/5
GoogleKyra was a super agent. Very prompt, clear and professional which has helped me secure my new home in less than a week. Thank you,
Imane
Imane · 13 February 2026
Agent replied · 13 April 2026
Hi Imane, thank you for taking the time to share this! Securing a new home in under a week is fantastic news, and we’re so pleased Kyra was able to guide you through everything so efficiently!
★★★★★ 5/5
GoogleFirst time in 8 years I had the opportunity to rent a flat through Martin &Co Agents. Sinced the beginning from the first viewing Kyra was showing the flat and explained everything perfectly personal and thu the emails aswell making things clear.
Jaidan who took over later, he past us thru the referencing process,(wich was,rapid and efficient)then completing the process and the contract,everything went smooth and efficient and this agency they really impressed us when we went to pick up the flat keys they were attached with a company logo key holder not to mention a beautiful welcome 😀 box with sweets and a lot of discount vouchers to different retailers.
Thank 😊 you for being the best Agents and Agency that I've encountered since my 8 years in UK. Keep up the good work and
Happy Easter 🐰 🐣
Marius · 2 April 2024
Agent replied · 5 April 2024
HI Marius,
It's wonderful to hear about your fantastic experience with Martin & Co Reading ! From your initial viewing with Kyra to the seamless transition with Jaidan, it sounds like they provided exemplary service every step of the way. It's great to hear that the referencing process was rapid and efficient, and that the agency went the extra mile by providing a warm welcome with the keys and a thoughtful welcome box. Thank you for recognizing our efforts and sharing your positive feedback. We hope you enjoy your new flat and have a Happy Easter as well! 🐰🐣
★★★★★ 5/5
GoogleKyra was very helpful and well informed on a flat I am renting, any enquiry I had she responded very fast and helped me secure the contract on a property I was interested in a short space of time 🙌 Thankyou so much for your help 🙂 …
Sean · 9 July 2025
Agent replied · 2 August 2025
Hi Sean,
Thank you so much for your kind words! We're thrilled to hear that Kyra was helpful and well-informed throughout your rental journey. It's great that she was able to respond quickly to your enquiries and help secure the property in such a short time. We'll be sure to pass on your thanks, she’ll be delighted to hear this!
All the best,
The Martin & Co Team
★★★★★ 5/5
GoogleReally good services and quick process. Especially Kyra, she was helpful and made the whole process easy and smoothly. The responses were quick and efficient.
Lourds · 13 February 2026
Agent replied · 13 April 2026
Thank you for your lovely review! We’re so pleased to hear you found the process quick and straightforward, we aim to make things as smooth and stress-free as possible!
★★★★★ 5/5
GoogleI recently moved to the UK from abroad, and I can't thank Kyra from Martin & Co enough for her help in finding our new home. She was both professional and friendly, demonstrating patience throughout the entire decision-making process. Her support made a challenging transition so much smoother. the welcome box was a cute geste, Thank you once more, Kyra!
Khaoula · 5 February 2025
Agent replied · 31 January 2025
Thank you for your kind words! We're so pleased to hear that Kyra was able to support you through your move and make the transition smoother. Finding a new home in a new country can be challenging, and we're delighted that Kyra’s professionalism and friendliness made the process easier for you. We're also glad you liked the welcome box! Wishing you all the best in your new home!
★★★★★ 1/5
GoogleMy experience with this agency has been extremely disappointing.
I moved into the property and found it in an unacceptable condition. Despite being promised professional cleaning, the property was exactly as it was during the viewing dirty floors, filthy curtains, dirty fridge, unclean windows, weeds outside, and a very difficult door lock.
The kitchen blinds were broken and left in a terrible state. The walls and kitchen surfaces were dirty, and even basic maintenance like the radiator valve was not done.
When I raised these issues, I was told that no works had been agreed, even though I had been assured before moving in that cleaning would be completed.
This situation has delayed my move-in and caused unnecessary stress. Based on my experience, I would not recommend this agency.
Chidera · 30 November 2025
Agent replied · 28 January 2026
hi
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations and regret the frustration this caused at the start of your tenancy.
Since you made the office aware of these issues, we understand they were all resolved promptly and there was nothing outstanding.
★★★★★ 5/5
GoogleVery good experience, the agents reply to emails very quickly especially Kyra. Special thanks to her for getting all matter sorted quickly!
Dani · 13 February 2026
Agent replied · 13 April 2026
Thank you for your positive feedback. We’re pleased to hear that you had a very good experience and that our team, especially Kyra, responded quickly and helped resolve everything efficiently. We’ll be sure to pass on your thanks to her and appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleKyra was very helpful, kind and always there to answer every questions and emails swiftly without any delay and to top it all I got a welcome pack from them .
Mustapha · 1 August 2026
★★★★★ 5/5
GoogleI switched to these guys a couple of years back because I was getting over charged and didn’t trust my previous agents. These guys take care of everything and much fairer on repairs as I am an expat landlord living out of the UK. Very professional and only bother me when needed. Thanks Parma for looking after us.
Isam · 24 January 2025
Agent replied · 24 January 2025
Thank you so much, Isam, for sharing your experience! We’re thrilled to hear that switching to our agency has been a positive decision for you. It’s our priority to provide fair, transparent, and professional service, especially for expat landlords like yourself.
We’re glad to know you feel well taken care of and that Parma’s support has made things easier for you. Rest assured, we’ll continue to manage everything with the same level of professionalism and only reach out when absolutely necessary.
Thank you again for trusting us with your property, we truly value your kind words and your business!
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