Every review we hold for the Reading office, from every platform, shown as written. First names only.
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5/5
GoogleParma and her team have always been extremely helpful and efficient in managing my flat in Reading. They are the best agents I have worked with over 15 yrs.
Mr Β· 22 February 2024
Agent replied Β· 23 February 2024
Thank you very much for your kind words and for recognizing our team's efforts in managing your flat in Reading. We're delighted to hear that you've found our services to be helpful and efficient. It's truly an honor to be regarded as the best agents you've worked with over the past 15 years. We greatly value your trust and loyalty, and we remain committed to providing top-notch service to meet your needs. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to continuing to exceed your expectations in the future
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5/5
GoogleThe staff at Martin & Co have been professional, polite and considerate in their handling of tenants concerns, especially James.
GEORGE Β· 25 July 2024
Agent replied Β· 23 September 2024
Thank you for your feedback! We are delighted to hear that you found our team at Martin & Co professional, polite, and considerate in handling tenant concerns. A special thanks for recognizing James' efforts. We are proud to have him on our team. Your kind words are much appreciated, and we look forward to continuing to serve you.
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5/5
GoogleI had a really smooth sailing experience dealing with Kyra. She was very helpful and to the point. She made the process faster and convenient.
Zainab Β· 24 December 2025
Agent replied Β· 28 January 2026
Thank you for your kind feedback. Weβre delighted to hear that you had a smooth experience and that Kyra was helpful, efficient, and made the process quick and convenient. Weβll be sure to pass on your comments to her. Your recommendation is very much appreciated
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5/5
GoogleWe had an excellent experience working with James on our mortgage application. From the very beginning, he demonstrated the highest level of professionalism and deep industry experience. He was extremely proactive throughout the process, β¦
Afolabi Β· 13 September 2025
Agent replied Β· 8 October 2025
Hi Afolabi, Thank you so much for your wonderful feedback! Weβre delighted to hear that James was able to make your mortgage journey smooth and stress-free, weβll be sure to share your kind words with him. Wishing you all the best in your new chapter, and thank you again for highly recommending our services!
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5/5
GoogleThe staff at Martin & Co have been professional, polite and considerate in their handling of tenants concerns, especially James.
GEORGE Β· 3 July 2024
Agent replied Β· 6 July 2024
Thank you for your feedback! We are delighted to hear that you found our team at Martin & Co professional, polite, and considerate in handling tenant concerns. A special thanks for recognizing James' efforts. We are proud to have him on our team. Your kind words are much appreciated, and we look forward to continuing to serve you.
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5/5
GoogleHad an amazing experience with this letting agency, namely Kyra who was quick in her response and took initiative to contact the local council on our behalf to check on parking permits etc. Highly recommend this agency.
Su-Yin Β· 22 August 2025
Agent replied Β· 8 October 2025
Hi Su-Yin, Thank you so much for your lovely feedback! Weβre delighted to hear that you had such a positive experience with our team, and especially with Kyra. Itβs great to know her quick responses and initiative helped make things easier for you. We truly appreciate your recommendation and wish you all the best in your new home!
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5/5
GoogleI came to UK in Jan 2022 with my 28-week pregnant wife and urged to find a suitable place to settle. Thanks James and Anita helped us a lot to quickly find this neat and quiet place. And their follow-up work after our move-in is great also.
Man-kin Β· 4 May 2022
Agent replied
thanks for the review !!
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5/5
GoogleReally easy journey with the very flexible and helpful team of Martin and Co. Everything seems very easy without any hectic . Especially kyra was there to help us in every steps. Thank you Martin and co, Really recommended everyone looking for house π to rent . β¦
Ajay Β· 3 April 2025
Agent replied Β· 11 April 2025
Thank you so much for your kind words! We're so glad to hear that your journey with Martin & Co was smooth and stress-free. It's wonderful to know that Kyra was there to support you every step of the way. We truly appreciate your recommendation and wish you all the best in your new home! π β¦
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5/5
GoogleGreat experience renting with M&Co. James was lovely when showing me the flat and the team were very efficient and professional. When picking up keys and updating tenancy agreement to add my boyfriend, Anita was really friendly. The welcome pack when picking up the keys was a nice touch too. Thanks guys.
Charlotte Β· 4 July 2021
Agent replied
thanks Charlotte for the nice review, glad to help !
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5/5
GoogleThe Reading team are very professional but friendly and I couldn't recommend Martin & Co Reading more.
They helped me with finding a property very quickly when I sold my live-in narrowboat, and supported with the search for the next property. I had such a great experience with this company, they care about both tenants and landlords and they are very fair.
The system they use for contracts/ referencing etc is all online, so practical, as there is no need to print anything. All very transparent, cannot fault them: they are a great team, businesses are really about the people who work there.
I strongly recommend this company.
El Β· 19 August 2023
Agent replied Β· 15 May 2024
Thank you so much for your glowing review! We are delighted to hear about your positive experience with The Reading team at Martin & Co. Reading. It's fantastic to know that our professionalism and friendliness left a lasting impression on you.
We're glad that you found our online system for contracts and referencing to be practical and transparent. Making the process easy and efficient for our clients is one of our top priorities, so we're pleased to hear that our efforts in this area were appreciated.
We look forward to continuing to provide you with excellent service in the future.
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5/5
GoogleExcellent experience from start to finish. Professional, responsive, and truly helpful. The whole rental process was smooth and stress-free. Highly recommended!
Alex Β· 23 December 2025
Agent replied Β· 28 January 2026
Thank you for your kind feedback. Weβre delighted to hear that you had an excellent experience and found the process smooth and stress-free. Your recommendation is greatly appreciated, and we look forward to assisting you again in the future
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5/5
GoogleThe Reading team are very professional but friendly and I couldn't recommend Martin & Co Reading more.
They helped me with finding a property very quickly when I sold my live-in narrowboat, and supported with the search for the next property. I had such a great experience with this company, they care about both tenants and landlords and they are very fair.
The system they use for contracts/ referencing etc is all online, so practical, as there is no need to print anything. All very transparent, cannot fault them: they are a great team, businesses are really about the people who work there.
I strongly recommend this company.
Meditation Β· 17 July 2023
Agent replied Β· 22 February 2024
Thank you so much for your glowing review! We are delighted to hear about your positive experience with The Reading team at Martin & Co. Reading. It's fantastic to know that our professionalism and friendliness left a lasting impression on you.
We're glad that you found our online system for contracts and referencing to be practical and transparent. Making the process easy and efficient for our clients is one of our top priorities, so we're pleased to hear that our efforts in this area were appreciated.
We look forward to continuing to provide you with excellent service in the future.
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5/5
GoogleI was really impressed with the level of communication and professionalism experienced by Martin & Co Reading branch. Kyra Smith took my first viewing, but found me a more suitable place. Iβm really pleased with my new place, not to mention how fast and easy the process was.
Kayz Β· 5 February 2025
Agent replied Β· 2 February 2025
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with Martin & Co Reading. Kyra and the team always strive to provide excellent service, and we're glad we could help you find the perfect place quickly and smoothly. Wishing you all the best in your new home!
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5/5
GoogleMartin and Co been a dream to rent from.
From the first moment to the last they handled my things with so much care and kindness. I would recommend to everyone Martin and Co with all my heart!
Papp Β· 6 June 2025
Agent replied Β· 7 June 2025
HI Viktoria,
Thank you so much for your heartfelt review! We're truly grateful for your kind words and thrilled to hear you had such a positive experience with us. It was a pleasure supporting you throughout your tenancy, and we wish you all the very best. You're always welcome back anytime!
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5/5
GoogleI recently moved to the UK, renting a property in the UK is quite overwhelming and it was stressing me out. After looking around various properties I was feeling very low and as a last resort approached Martin & Co at Whitley Street, Reading. I explained my situation to them and they helped me out and within a couple of weeks I moved into my first flat in the UK. I appreciate the support and guidance they have provided me throughout the renting process. Thank You for everything.
Ankit Β· 19 May 2023
Agent replied
Thanks Ankit glad to have assisted you
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5/5
GoogleBeginning with their easy onboarding procedure, which allowed me to cross off every box within a few days since it can interact with all important references and allow the user to gauge the progress, I have had a fantastic client experience. Anita has provided me with wonderful assistance since moving into the property, and because of their excellent customer service, I have no hesitation in recommending Martin & Co to other renters. Keep going, Martin and Co.
Rodwell Β· 13 July 2023
Agent replied Β· 22 February 2024
Hi Rodwell,
Thank you very much for your kind words and for sharing your experience with us! We are thrilled to hear that you found our onboarding procedure to be easy and efficient. Ensuring a smooth transition for our clients is a top priority for us, and we're glad that you were able to complete everything quickly and with ease.
Providing excellent customer service is something we take great pride in, and it's fantastic to know that we were able to contribute to your positive experience.
We look forward to continuing to provide you with excellent service in the future.
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5/5
GoogleGreat experience renting with Martin and Co. Very professional viewing with James and Kyra has been excellent at sorting out paperwork promptly. Would highly recommend.
Kira Β· 19 September 2023
Agent replied Β· 22 February 2024
HI Kira, good to hear some nice words about James & Kyra thank you so much!!
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5/5
GoogleLovely staff, very helpful quick replies and went the extra mile to help me I would highly recommend π β¦
Charlotte Β· 6 November 2025
Agent replied Β· 28 January 2026
Thank you very much for your kind feedback. We are delighted to hear that you found our team helpful and responsive, and that we were able to go the extra mile for you. Your recommendation is greatly appreciated, and we look forward to supporting you again in the future.
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4/5
GoogleVery professional, but also friendly and helpful. How all estate agents should be!
UPDATE POST TENANCY - tried to make us leave at 9am on the last day of our tenancy (by right we could stay the whole day) agreed to leave at 1pm but this meant we rushed the final clean and a lot of items were marked as dusty by the inventory clerk (oven/fridge etc were clean) and we were charged Β£170 for cleaning
Kyle Β· 23 May 2023
Agent replied Β· 22 May 2024
thanks for the nice words Kyle - appreciated!
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5/5
GoogleWe recently arranged to rent from Kyra at Martin & Co. Kyra did a wonderful job of looking after us during the viewings and in arranging the paperwork to get the rental in place. Highly recommended.
Eugene Β· 13 March 2026
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5/5
GoogleI had a very pleasant experience with Martin and Co. Jordan has been very helpful and quick in responding to my emails. He kept me updated and smoothly managed communication between me and the house owner. I would recommend Martin and Co and will definitely use their service again.
Veronica Β· 29 July 2019
Agent replied
thank you for the kind words
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5/5
GoogleVery efficient, helpful and friendly estate agents - and I don't say that lightly! Anita and James made moving in to our new property as easy and stress-free as possible, and have been incredibly helpful since.
Amy Β· 24 February 2022
Agent replied Β· 7 April 2023
thanks Amy, nice to hear !
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5/5
GoogleMartin&Co Reading is one of the best agents I'v ever have.Absolutely incredible service - Anita was extremely professional, knowledgeable, friendly and speedy in her responses to help me with my query. Thank you so very much - absolutely 100% recommend!PositiveProfessionalism
Marcin Β· 25 June 2021
Agent replied Β· 24 June 2024
thanks Marcin for the kind words, nice to hear !
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5/5
GoogleI have recently moved .. with the help of Anita and Steven and the team at Martin & co .. I highly recommend ..the move was so smooth and stress free for me ..I can not thank enough .. very friendly and professional team
Ben Β· 4 July 2020
Agent replied
thanks for your kind words Ben
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.