Trusted Agent profile · Reading, Berkshire
★★★★★
577 reviews across 2 platforms
193 Wokingham Road, Reading, Berkshire, RG6 1LT
Part of haart, see every office.
haart's office in Reading, Berkshire, at 193 Wokingham Road, is rated 4.8 out of 5 across 577 reviews on two platforms, including 576 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
GoogleZayn is professional, approachable, and always available to answer any questions I had. He goes above and beyond to make sure you get a property that matches you
Thank you very much for your kind review. We are very happy to help! David Brownbill | Branch Partner
5/5
GoogleVery pleased to have worked with Zain at Haart. Zain is easy to work with and patient enough to answer all our inquiries to make the process smoother. Thank you :-)
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner
5/5
GoogleI recently worked with harrt letting earley to rent a house, and I couldn't be happier with the experience. From the start, they were responsive,professional, and attentive to my needs. Zain Akbar also made the paperwork process straightforward, explaining everything clearly and ensuring I was comfortable with the terms. They stayed in touch throughout the entire process, which made everything smooth and stress-free. I highly recommend harrt letting earley to anyone looking for a house lease. Their dedication, expertise, and friendly approach made all the difference.
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner
1/5
GoogleIncredibly unprofessional experience. We had a virtual viewing scheduled for Saturday at 1:20 pm via WhatsApp, but no one contacted us. We were essentially ghosted. We kept calling repeatedly, but no one answered. After multiple attempts, someone finally picked up and promised to follow up and get back to us. Half an hour passed with no response. We called again, and another person answered, assuring us they would follow up as well, but again, we heard nothing. This cycle repeated several times, and we ended up speaking to four different people, none of whom actually tried to resolve the issue. Finally, around 5 pm, Chloe, who originally booked the viewing for us, picked up. She offered to reschedule the viewing for Monday, which we agreed to. However, later that Saturday, I noticed that the property listing had been updated to ‘Let Agreed.’ This was confusing since we still had a viewing scheduled. On Sunday, I contacted someone via live chat on their website, and they mentioned that viewings for the flat were booked up until Wednesday, but they were unsure about the ‘Let Agreed’ status. Then, on Monday (today), I received a message stating that the property had actually been let to someone else. Chloe also responded to an email I had sent at the time of the missed viewing, saying that the viewing on Saturday didn’t happen due to no internet connection being available at the property. Convenient. If that were really the case, why was I rebooked for another virtual viewing? My best guess is that they conducted other viewings on Saturday before ours, found interested people, and decided to cancel our viewing without informing us. They strung us along over the weekend, making us believe we still had a chance at the flat, even though they knew it had already been let. This entire experience was a huge waste of our time. I’m glad I avoided renting through them, but the whole ordeal was awful. I would give 0 stars if I could.
Thank you very much for your time on the phone which allowed me the opportunity to clarify the sequence of events, and misunderstanding. We are very much committed to helping you with your move and are grateful to you for allowing us to do so. Many thanks again, David Brownbill, Branch Partner
5/5
GoogleHaart Letting is one of the best estate agent I met, especially Beatrice Bejenaru, works very efficient and patient with my questions, clearly explained and resolved quickly. Do appreciate !!
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
5/5
GoogleBeatrice Friendly,polite,helpful Really great service and very happy with the experience Thank you
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
5/5
GoogleAnsel was very helpful and showed good knowledge of the property.
5/5
GoogleAppreciate Oswald for promptly following up and on time visiting. He has a great customer service etiquette!
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
5/5
GoogleHave to say Emma Saunders is the best for reply’s or any inquiries I have with my flat. Her quick response and detail to what is required is good. Also she follows up any problems I have with the flat and and keeps me up to date. And Emma always calls you back unlike others never bother to return a call. 🙏
Thank you Very much for your comments. This goes a long way to show how committed our staff are.
5/5
GoogleEnjoyed great service from David Brownbill and Shakeerah Bell at Haart Lettings. David was flexible and quick and made the process of letting my house stress-free; this was particularly helpful as I do not live in Reading. Shakeerah sorted out a couple of issues after my new tenant moved in without any fuss! Thank you both and happy to recommend Haart.
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, haart Lettings
5/5
GoogleAnsel, was friendly very professional. Showed me around the property. Good humour.
Thank you for your wonderful review! We're delighted to hear you had a positive experience with us. We look forward to assisting you again in the future. Kind regards, David Brownbill | Branch Partner
5/5
GoogleMassive thanks to Zain for helping us secure a property we were extremely keen to have. Very professional in his job and doesn’t fail to keep us updated with how everything is progressing.
hank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner
5/5
GoogleWe express our sincere thanks to David Brownbill at the Reading branch resolving our recent query ref rent receipt and keeping us informed. David does not hesitate to go the extra mile and is always prompt professional and polite in his approach. Highly recommended. AKT LandlordsPositiveResponsiveness, Professionalism
Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
5/5
GoogleBeatrice, a Senior Property Manager very experience, helpfull person
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
5/5
GoogleI wanted to thank Emma Saunders. She is very helpful. She recently helped my husband and I to complete our references quick and efficiently and has always been a pleasure whenever we have contacted her. I am very impressed with the level of professionalism and how friendly she is :)
Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Emma Saunders, Senior Property Manager | Thames Valley PM
5/5
GoogleI cant' recommend Haart enough, Especially Beatrice who is always on hand to help with any queries. Nothing is ever too much for her. Thank you.
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
5/5
GoogleWhen we first moved into the property and throughout the tenancy David Brownbill was very helpful and supportive. He made everything as stress free as possible and always went the extra mile. Moving out, Emma Saunders in particular was also very helpful with all our questions and requests. Anything we needed help with she was always there and quick to respond. Thank you!PositiveResponsiveness, Professionalism
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Lynna Proctor | Property Management Manager | Berkshire PM
5/5
GoogleI looked for a property to rent and Chloe Milton has been very understanding and professional. She helped me to found my apartment and assisted me with the rest of the procedure. After my installation, Emma Saunders was also very professional to complet my check in, and she efficiently helped me to fix the small issue I had with the dishwasher, thank you!PositiveResponsiveness, Professionalism
Thank you so much for your kind words.. We look forward to assisting you again in the future. Kind regards, haart Lettings, Earley
5/5
GoogleChloe has been amazing over these past few weeks. It was my first time renting my own place and it was very daunting trying to get all bills etc sorted. However, Chloe was always there to answer any questions via email and telephone. She was very professional and helpful; I am super pleased with the service I received. Thanks again!PositiveResponsiveness, Quality, Professionalism, Value
We are pleased to hear that you have had such a positive experience with us. Thank you so much for your kind words. Please do not hesitate to contact us anytime if ever you need to.
5/5
GoogleAs someone who recently engaged with haart for my letting needs, I can confidently say that they are a cut above the rest. From the moment I contacted them, their efficiency in expediting the process was remarkable. haart's commitment to customer satisfaction was evident throughout the entire journey. David and Chloe, members of their knowledgeable and proactive team, guided me every step of the way, ensuring a smooth and hassle-free experience. From finding the perfect property to signing the lease agreement, David and Chloe from haart were there, providing invaluable support and assistance. What truly sets haart apart is their dedication to speed up the letting process without compromising on quality. They understand the urgency and importance of finding the right place, and they go above and beyond to make it happen swiftly. Moreover, haart's attention to detail and professionalism instilled confidence in me, knowing that I was in capable hands. Their personalized approach made me feel valued as a client, and their willingness to address any concerns promptly further solidified my trust in their services. In conclusion, haart exceeded my expectations with their exemplary service and unwavering commitment to helping clients until the very end. If you're in search of a letting business that prioritizes efficiency, reliability, and exceptional customer service, look no further than haart. Thank you, David and Chloe, for your outstanding assistance!
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner
5/5
GoogleZain was very helpful even though I was late. Informed me a lot and gave me good options and alternatives.
Thank you very much for your kind review. David Brownbill | David Brownbill
5/5
GoogleEmma Saunders has been a great help and has always put both parties interests at heart (haart). She is very friendly and tries her best to resolve any issues I have had. A five star employee for sure. Victoria Braund (39 raymill road west)PositiveProfessionalism
Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Property Management Manager | Thames Valley PM
5/5
GoogleGreetings, I am very happy with your service and your website referencing and I hope you all the best in future. I would like to thank Emma Saunders for her good guide and assistant to me for renting the flat. Thanks to Emma and Haart Lettings Best Regards
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Emma Saunders, Senior Property Manager, Thames Valley Property Management
5/5
GoogleJames Underwood has been very helpful and made tenancy renewal process very easy. Very professional and understanding, dealt really well with every enquiry I have had. I would strongly recommend James and I'm grateful for all his help during the process. Thank you James!PositiveResponsiveness, Quality, Professionalism
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Lynna Proctor | Property Management Manager | Thames Valley PM
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
haart's Reading office has 577 reviews across two platforms: 576 on Google, 1 on Facebook.
haart Reading is rated 4.8 out of 5 across all 577 reviews, and 4.8 out of 5 on Google from 576 reviews.
Yes. In The Trusted Agent 2026 awards: haart, Reading won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
haart Reading, 193 Wokingham Road, Reading, Berkshire, RG6 1LT.
